Genaro Serrato v. Westrock Services, LLC, et al.

District Court, E.D. California·Decided April 17, 2026·No. 1:26-cv-01345·Unknown

Opinion

1 2 3 4 5 6 UNITED STATES DISTRICT COURT 7 EASTERN DISTRICT OF CALIFORNIA 8 9 GENARO SERRATO, Case No. 1:26-cv-01345-KES-EPG 10 Plaintiff, FINDINGS AND RECOMMENDATIONS TO (1) GRANT PLAINTIFF’S MOTION TO 11 v. REMAND; (2) AWARD PLAINTIFF ATTORNEY’S FEES; AND (3) DENY 12 WESTROCK SERVICES, LLC, et al., WESTROCK’S MOTION TO DISMISS AS MOOT 13 Defendants. (ECF Nos. 4, 8) 14 OBJECTIONS, IF ANY, DUE WITHIN 14 15 DAYS 16 I. INTRODUCTION 17 Plaintiff Genaro Serrato’s complaint alleges various state employment-based claims 18 against Defendant WestRock Services, LLC (WestRock), his former employer, and Karen 19 Azzara, WestRock’s human resources (HR) representative. 20 On April 7, 2026, the presiding District Judge referred two motions to the undersigned: 21 (1) Plaintiff’s motion to remand this case to state court, which includes a request for an award of 22 attorney’s fees; and (2) WestRock’s motion to dismiss. (ECF No. 12). 23 After considering the parties’ arguments and applicable legal authority, the Court will 24 recommend that (1) Plaintiff’s motion to remand be granted; (2) Plaintiff be awarded $ 4,855 in 25 attorney’s fees; and (3) WestRock’s motion to dismiss be denied as moot. 26 II. BACKGROUND 27 A. Summary of the Complaint 28 On January 6, 2026, Plaintiff filed his complaint in the Fresno County Superior Court, 1 bringing eight claims under California law relating to his employment with WestRock. (ECF No. 2 1-2, p. 5). Pertinent here are his claims for harassment based on disability (claim five), 3 defamation (claim six), and invasion of privacy (claim seven) that are asserted against both 4 Defendants. (Id. at 12-13). Plaintiff alleges that WestRock employed him for eighteen years at its container plant, and 5 during this time, he suffered from documented disabilities, including bipolar disorder, type 1 6 diabetes, and impairments resulting from a hand injury. (Id. at 7). After taking a medical leave of 7 absence spanning February 14, 2023 to June 30, 2025, Plaintiff returned to work subject to 8 submitting accommodation requests within thirty days. (Id.). However, despite his prior extended 9 medical leave, and knowing Plaintiff’s medical conditions, WestRock scheduled him for twelve- 10 hour shifts, which Plaintiff could not work. (Id.). Plaintiff had to leave work early, and each time 11 informed his supervisor of the reason and “received medical support affirming his leave was 12 necessary for his health,” but “WestRock issued points against [his] attendance.” (Id.). 13 Thereafter, Plaintiff alleges that WestRock became increasingly hostile to his 14 accommodation requests. (Id. at 7-8). It issued disciplinary warnings or assessed attendance 15 points against Plaintiff despite receiving medical proof to excuse his disability-related absences. 16 (Id.). 17 Plaintiff filed a discrimination charge with the Equal Employment Opportunity 18 Commission (EEOC), and on the same day, he alleges that an incident occurred involving Azzara. 19 On July 10, 2025, WestRock Human Resources representative Karen Azzara telephoned Mr. Serrato’s physician’s office. During this call, Ms. Azzara falsely 20 accused Mr. Serrato of manipulating and coercing his medical providers into issuing accommodation notes. She further alleged that the medical notes provided 21 by Mr. Serrato were fraudulent and threatened the medical practice with legal 22 action and licensure investigations. Mr. Serrato, shocked to learn that his employer contacted his treating doctor to accuse Mr. Serrato of fraud, immediately wrote to 23 Ms. Azzara on July 11, 2025, inquiring as to why Westrock thought it was appropriate to threaten his doctor with a lawsuit for simply treating Mr. Serrato. 24 On July 12, 2025, Ms. Azzara wrote back denying that any such threats were 25 made, only that she called to allegedly confirm the restrictions identified in the doctor’s note were indeed legitimate. Yet on July 15, 2025, Dr. Haroop Sihota, one 26 of Mr. Serrato’s treating physicians, wrote to Ms. Azzara affirming Ms. Azzara had engaged in [the] exact conduct she denied. Specifically, Dr. Sihota noted that 27 Karen called and made statements “suggesting that the patient is manipulating 28 their provider,” or that the “provider is being misled or coerced.” Dr. Sihota’s 1 letter further documented the fact that on the call Karen accused Dr. Sihota of being “very unprofessional” and that Dr. Sihota’s accommodation letter “was not 2 necessary for the patient.” Dr. Sihota concluded her letter by noting that Karen’s comments were “unfounded and very inappropriate,” because all decisions are 3 made “based on clinical judgment and professional evaluation.” Ms. Azzara’s 4 conduct in threatening Plaintiff’s physician and accusing her of fraud served no legitimate business purpose and fell completely outside the scope of necessary 5 personnel management. 6 (Id. at 8-9). 7 Following this incident, Plaintiff continued to make accommodation requests based on his 8 conditions, and WestRock allegedly took adverse action against Plaintiff in response, including 9 assessing points for excused medical absences. (Id. at 9). This culminated in Plaintiff’s termination in or around November 2025. (Id.). 10 B. Removal 11 WestRock removed the case to this Court on February 13, 2026, asserting subject-matter 12 jurisdiction based on diversity of citizenship under 28 U.S.C. § 1332. (ECF No. 1, p. 2). 13 WestRock’s notice asserted that “[t]his Court has original jurisdiction over this action based on 14 diversity of citizenship pursuant to 28 U.S.C. § 1332(a), which provides the district courts shall 15 have original jurisdiction of all civil actions between citizens of different states wherein the 16 matter in controversy exceeds the sum of $75,000, exclusive of interest and costs.” (Id. at 3). The 17 notice represented that Plaintiff was a California citizen and that WestRock was a Georgia citizen. 18 (Id. at 4). 19 Regarding Defendant Azzara, who is also a California citizen, WestRock’s notice stated 20 as follows: 21 [I]ndividual Defendant Karen Azzara has not been served and is not required to join this motion. To the extent Plaintiff argues that the State Court Action may not 22 be removed because certain of “the parties in interest properly joined and served as 23 defendants [are] citizen[s] of the state in which such action is brought,” that argument fails because none of the defendants who are citizens of California have 24 been served with the Complaint. 25 (Id. at 5). Further, it argued that Azzara was “sham” defendant whose California citizenship could 26 be ignored because Plaintiff failed to state any claim against her. (Id. at 6-7). 27 \\\ 28 1 III. PLAINTIFF’S MOTION TO REMAND1 2 A. Plaintiff’s Motion to Remand 3 On March 13, 2026, Plaintiff filed a motion to remand this case to the Fresno County 4 Superior Court because the Court does not have diversity jurisdiction. (ECF No. 8, pp. 6-7). Plaintiff’s motion states that “[t]here is no diversity jurisdiction. Plaintiff is a citizen of 5 California. Defendant Karen Azzara (“Azzara”) is a citizen of California. That ends the 6 jurisdictional inquiry.” (Id. at 6). 7 Plaintiff next argues that Westrock’s reference to “snap-removal” does not provide any 8 basis for jurisdiction when the parties are not diverse, and that “every court to address this 9 argument has held, the fact that a nondiverse defendant has not been served at the time of removal 10 is irrelevant to the complete diversity analysis.” (Id.). 11 Additionally, Plaintiff argues that WestRock cannot show that Azzara is a “sham” 12 defendant. 13 Plaintiff asks the Court to award attorney’s fees and costs under 28 U.S.C.

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Genaro Serrato v. Westrock Services, LLC, et al., (E.D. Cal. 2026).

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