Gallano v. Burlington Coat Factory of Cal., LLC

CourtCalifornia Court of Appeal
DecidedAugust 16, 2021
DocketA158391
StatusPublished

This text of Gallano v. Burlington Coat Factory of Cal., LLC (Gallano v. Burlington Coat Factory of Cal., LLC) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gallano v. Burlington Coat Factory of Cal., LLC, (Cal. Ct. App. 2021).

Opinion

Filed 8/16/21 CERTIFIED FOR PARTIAL PUBLICATION *

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION ONE

KRIZEL GALLANO, Plaintiff, Respondent, and Cross-Appellant A158391

v. (San Mateo County BURLINGTON COAT FACTORY Super. Ct. No. CIV532414) OF CALIFORNIA, LLC, Defendant, Appellant, and Cross-Respondent.

Defendant Burlington Coat Factory of California (Burlington) appeals from the trial court’s order granting in part and denying in part its special motion to strike under Code of Civil Procedure section 425.16 (the anti- SLAPP statute). 1 Krizel Gallano, a former employee, filed a putative class action complaint alleging that Burlington forces its employees to pay for business losses incurred for common on-the-job mistakes by misusing California’s shoplifting statute. In a prior opinion, we reversed the lower court’s determination that Burlington’s conduct amounted to extortion as a matter of law and was therefore unprotected by the anti-SLAPP statute.

Pursuant to California Rules of Court, rules 8.1105(b) and 8.1110, this *

opinion is certified for publication with the exception of parts II. B, C and D. 1“ ‘SLAPP’ is an acronym for ‘strategic lawsuit against public participation.’ ” (Baral v. Schnitt (2016) 1 Cal.5th 376, 381, fn. 1.) Krizel Gallano has filed a cross-appeal from the same order.

1 (Gallano v. Burlington Coat Factory of Cal. LLC (Apr. 27, 2017 No. A146335) [nonpub. opn.] (Gallano I).) We remanded and directed the trial court to determine whether Gallano has established a probability of prevailing on her claims. On remand, the trial court sustained Burlington’s motion to strike two of the four causes of action in the complaint, and denied the motion with respect to the other two causes of action. We conclude the trial court erred in striking one of Gallano’s causes of action. Accordingly, we affirm the order in part, reverse in part, and remand for further proceedings. I. FACTUAL AND PROCEDURAL BACKGROUND Gallano worked as a cashier and customer service representative for Burlington at its Daly City store. (Gallano I, supra.) One day in March 2014, she was told to go to a room at the back of the store where she was confronted by loss prevention personnel about mistakes she purportedly committed that resulted in business losses. She was allegedly coerced into signing a statement confessing to these mistakes, which included processing a return of perfume that resulted in a loss of $400 and ringing up items that had been mismarked by other employees with the wrong price tag. (Id.) Gallano contends she was not accused of changing prices on merchandise herself, profiting from her mistakes, or committing any acts of dishonesty. (Id.) Burlington characterized these mistakes as “fraudulent” returns and other acts of “shoplifting.” After Gallano signed the statement, she was directed to sign a promissory note establishing a personal debt of $880 for the losses her employer had allegedly sustained. Gallano was told that if she paid the amount owed on the promissory note and resigned, Burlington would not pursue criminal charges against her. (Gallano I.) She signed a letter of resignation and was told she would receive further instructions on how to

2 make payments on her debt. She later received two civil demand letters from a law firm seeking $350 for “shoplifting, theft, or fraud” pursuant to Penal Code section 490.5. The letters stated: “This civil claim is separate from, and in addition to, any criminal proceedings that may have arisen from the incident and is not an attempt to collect a debt.” (Ibid, bold font omitted.) No criminal proceedings were ever initiated against Gallano in connection with her employment at Burlington. In February 2015, Gallano filed a class action complaint against Burlington. (Gallano I, supra.) She declared that the purpose of her complaint was to stop Burlington’s “ ‘unlawful practice of intimidating its employees into indemnifying the company for [its] ordinary business losses.’ ” She alleged that Burlington has a practice of mischaracterizing routine retail mistakes as theft, such as processing fraudulent returns or selling mis-tagged items. Burlington then misuses the civil shoplifting provision (Pen. Code § 490.5) to intimidate employees into signing promissory notes that force them to shoulder the debt for the company’s financial losses. (Id.) Gallano asserted four causes of action: (1) violations of Labor Code 2 section 2802, subdivision (a); (2) violations of section 1198 and Wage Order No 7-2001(8) (Cal. Code Regs, tit. 8, §11070); (3) violations under the unfair competition law (UCL) (Bus. & Prof. Code, § 17200 et seq.); and (4) declaratory relief. Burlington filed a special motion to strike the complaint under the anti- SLAPP statute. (Gallano I, supra.) Burlington argued that Gallano’s claims arose out of protected activity because the challenged conduct was undertaken in anticipation of litigation. (Id.) Specifically, Burlington asserted that each of her claims was premised on demands for payment that

2Subsequent citations to code sections are to the Labor Code, unless otherwise specified.

3 are authorized under Penal Code section 490.5. (Id.). The trial court denied the motion, concluding that, as a matter of law, Burlington’s conduct amounted to criminal extortion. (Id.) We reversed the court’s order in Gallano I, concluding that plaintiff’s allegations did not conclusively establish that Burlington’s conduct was illegal and therefore Burlington had carried its initial burden of showing that plaintiff’s causes of action arise from protected speech or petitioning activity. (Id.) We remanded for the trial court to consider the second prong of the anti- SLAPP analysis, which addresses the probability of a plaintiff prevailing on his or her causes of action and the validity of a defendant’s defenses in defeating those claims. (Id.) Following our remand, Gallano moved to conduct limited discovery on Burlington’s assertion of two affirmative defenses: the litigation privilege under Civil Code section 47 and the investigation privilege under Penal Code section 490.5, subdivision (f). As noted above, Burlington previously argued that its actions were protected by the litigation privilege because they were undertaken in anticipation of litigation. However, following disagreements over the discovery requests, Burlington opted to withdraw its litigation privilege defense. Burlington continued to assert that it was immune from liability under the merchant’s “investigation privilege.” Under the shoplifting statute, a “merchant may detain a person for a reasonable time for the purpose of conducting an investigation in a reasonable manner whenever the merchant has probable cause to believe the person to be detained . . . has unlawfully taken merchandise from the merchant’s premises.” (Pen. Code § 490.5, subd. (f)(1)). Burlington maintained that investigating employee theft and sending civil demand letters for the recovery of theft losses are statutorily protected

4 activities under Penal Code section 490.5. (See Pen. Code § 490.5, subd. (f)(7) [“[I]t shall be a defense to such action that the merchant detaining or arresting such person had probable cause to believe that the person had stolen or attempted to steal merchandise and that the merchant acted reasonably under all the circumstances.”]).

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Bluebook (online)
Gallano v. Burlington Coat Factory of Cal., LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gallano-v-burlington-coat-factory-of-cal-llc-calctapp-2021.