Fujishige v. Amazon.com Services LLC

CourtDistrict Court, N.D. California
DecidedJanuary 30, 2024
Docket5:22-cv-06397
StatusUnknown

This text of Fujishige v. Amazon.com Services LLC (Fujishige v. Amazon.com Services LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fujishige v. Amazon.com Services LLC, (N.D. Cal. 2024).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 AMY FUJISHIGE, Case No. 22-cv-06397-EJD

8 Plaintiff, ORDER GRANTING MOTION TO 9 v. DISMISS

10 AMAZON.COM SERVICES LLC, Re: ECF No. 19 Defendant. 11

12 Plaintiff Amy Fujishige brings this putative sex-discrimination class action against 13 Amazon.com Services LLC alleging that Amazon’s various productivity policies violate 14 California’s Fair Employment and Housing Act (“FEHA”) because the policies have a disparate 15 impact on female employees. First Amended Complaint (“FAC”), ECF No. 15. Plaintiff also 16 brings claims against Amazon for failure to prevent sex discrimination in violation of FEHA, 17 unfair competition, and sex discrimination in violation of Title VII. Id. Pending before the Court 18 is Amazon’s motion to dismiss or strike the FAC (“Mot.”). ECF No. 19. The Court took 19 Amazon’s motion under submission without oral argument pursuant to Civil Local Rule 7-1(b). 20 For the reasons discussed below, the Court GRANTS the motion with leave to amend. 21 I. BACKGROUND 22 A. Amazon’s Fulfillment Centers 23 Amazon operates large warehouses, or “fulfillment centers” where employees receive, 24 stow, count, pick, pack, and load onto trucks consumer products. FAC ¶ 2. Plaintiff’s claims 25 center around Amazon’s use of eight-feet tall movable storage shelves called “pods.” Id. ¶ 5. 26 Amazon uses these pods in fulfillment centers to store inventory, and employees working at the 27 fulfillment centers interact with the pods in various capacities. Id. ¶ 50. For example, Amazon 1 the pods (“stower”), scanning items on the pods for inventory purposes (“counter”), and taking 2 items off the pods when orders come in (“picker”). Id. 3 B. Amazon’s Productivity and Safety Policies 4 Productivity Policy. Plaintiff alleges that Amazon requires employees in its fulfillment 5 centers to meet a quota of items processed hourly. FAC ¶ 63. To maintain these quotas, Amazon 6 “uses a suite of productivity metrics and disciplinary policies and practices, and incentives” which 7 come under an omnibus “Quality and Productivity Performance Policy” that Plaintiff refers to as 8 the “Productivity Policy.” Id. ¶ 64. Plaintiff believes that Amazon’s Productivity Policy entails 9 tracking employees “based on several variables,” and ranks warehouse employees by their 10 “Productivity Score” on a weekly basis. Id. This “Productivity Score” considers the number of 11 units (i.e., warehoused items to be stowed away in pods, counted for inventory, or picked for 12 shipping to customers) scanned per hour (“Units Per Hour” or “UPH”) and the amount of time 13 employees spend “off task” (i.e., not scanning units) (“Time Off Task” or “TOT”). Id. ¶¶ 7, 64. 14 The Units Per Hour requirement can vary depending on the day or type of item being processed. 15 Id. ¶¶ 65–66 (explaining the UPH may be 306 if picking mostly smaller items or 297 if picking 16 mostly medium-sized items). Regarding the Time Off Task metric, Plaintiff alleges that after 17 accumulating a “certain amount of TOT,” employees receive notifications indicating they have 18 spent too much TOT. Id. ¶ 67. Plaintiff alleges that prior to June 2021, Amazon enforced a 30- 19 minute TOT limit per day, but Amazon has since modified its TOT policy to “average TOT over 20 an unspecified longer period of time” before disciplining employees. Id. ¶ 68. 21 Plaintiff alleges that the remaining factors involved in generating a Productivity Score are 22 unknown, because Amazon “only reveals UPH and TOT metrics to an employee when issuing a 23 written warning for productivity issues.” Id. ¶ 7. Employees in the bottom 5% of the Productivity 24 Score rankings each week, Plaintiff alleges, are then subject to discipline in the form of a written 25 “productivity warning.” Id. ¶¶ 9, 64. If an employee receives six written warnings of any type–– 26 or three productivity warnings––within a period of 12 months, that employee is subject to 27 termination. Id. ¶ 69. 1 working with the pods in the fulfillment centers. Id. ¶¶ 58–62. For example, employees must not 2 lift their arms above their heads to access an item on the pod. Id. ¶ 59. Instead, each pod 3 workstation includes a step ladder that “must be used to reach for bins or items that lie above the 4 employee’s head.” Id. ¶ 60. Failing to use the stepladder in this instance, Plaintiff alleges, “means 5 that the employee is overreaching, which can subject an employee to discipline.” Id. After an 6 employee has used the stepladder, the employee must push it back to a designated area within the 7 pod’s workstation because “leaving it out in front of the pod is considered a safety hazard, and the 8 stepladder may be blocking the next bin to be accessed.” Id. If a bin is too high to reach even 9 with the stepladder, employees call a Process Assistant to assist. Id. ¶ 62. Plaintiff alleges that 10 because “only one Process Assistant was assigned to each floor, they were hard to track down, and 11 waiting for one could use up precious time.” Id. 12 C. Plaintiff’s Experience Working at Amazon’s Fulfillment Centers 13 Plaintiff is a five-foot-tall woman who worked for Amazon at its Fulfillment Center in 14 Sacramento, California for about ten months beginning in September 2020 as a “picker and 15 counter.” FAC ¶ 71. Plaintiff’s job duties included scanning and picking items from bins 16 organized on the pods. Id. ¶¶ 73, 48. Plaintiff alleges that, being five feet tall, she was not able to 17 pick and scan items at the top of each pod without assistance from a Process Assistant or violating 18 the safety policy against overreaching for items over her head. Id. ¶ 73. Plaintiff was 19 reprimanded for failing to use a stepladder, which she claims she did to “meet the strict 20 Productivity Score standards and stay out of the bottom 5% of Productivity Scores.” Id. 21 Plaintiff further claims that Amazon’s stepladder policy and the requirement that she call a 22 Process Assistant to assist with items she could not reach with a ladder “forced [her] to spend 23 more time completing the same tasks as other, taller employees, resulting in a lower average UPH 24 measurement and a higher average TOT measurement, lowering her Productivity Scores.” 25 Id. ¶ 75. After receiving six written warnings for failing to meet Amazon’s Productivity Policy 26 requirements, Plaintiff was terminated on July 8, 2021. Id. ¶ 86. 27 D. Procedural History 1 of the State of California, County of Santa Clara, Case No. 22-cv-403296, alleging claims for 2 (1) sex discrimination in violation of the FEHA, (2) failure to prevent sex discrimination in 3 violation of FEHA, and (3) unfair competition based on the FEHA violations. ECF No. 1. On 4 October 21, 2022, Amazon filed a notice of removal to this District. Id. On March 1, 2023, 5 Plaintiff filed the First Amended Complaint to assert an additional claim for sex discrimination in 6 violation of Title VII of the Civil Rights Act. ECF No. 15. 7 Plaintiff brings these claims on behalf of herself and three putative classes of all female 8 Amazon warehouse employees who are “involved with processing ‘pods’” and “who were subject 9 to Amazon’s Quality and Productivity Performance Policy or practice.” FAC ¶ 29. The first class 10 includes female employees in California during the period beginning three years to the filing of 11 the complaint, the second includes female employees in California during the period beginning 12 four years prior to the filing of the complaint, and the third includes female employees in the 13 United States during the “applicable limitations period”. Id. ¶¶ 28, 29. 14 On March 27, 2023, Amazon filed the instant motion to dismiss or strike the FAC. 15 ECF No. 19. On April 17, 2023, Plaintiff filed an opposition to the instant motion (ECF No. 20 16 (“Opp.”)), and Amazon filed a reply on May 1, 2023 (ECF No. 21 (“Reply”)). 17 II.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Smith v. City of Jackson
544 U.S. 228 (Supreme Court, 2005)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Fayer v. Vaughn
649 F.3d 1061 (Ninth Circuit, 2011)
Wal-Mart Stores, Inc. v. Dukes
131 S. Ct. 2541 (Supreme Court, 2011)
Manzarek v. St. Paul Fire & Marine Insurance
519 F.3d 1025 (Ninth Circuit, 2008)
Guz v. Bechtel National, Inc.
8 P.3d 1089 (California Supreme Court, 2000)
Juanita Stockwell v. City and County of San Francis
749 F.3d 1107 (Ninth Circuit, 2014)
Haight v. Joyce
2 Cal. 64 (California Supreme Court, 1852)
Guerrero v. California Department of Corrections & Rehabilitation
119 F. Supp. 3d 1065 (N.D. California, 2015)
Stiner v. Brookdale Senior Living, Inc.
354 F. Supp. 3d 1046 (N.D. California, 2019)
Adams v. Johnson
355 F.3d 1179 (Ninth Circuit, 2004)
Durante v. Qualcomm, Inc.
144 F. App'x 603 (Ninth Circuit, 2005)

Cite This Page — Counsel Stack

Bluebook (online)
Fujishige v. Amazon.com Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fujishige-v-amazoncom-services-llc-cand-2024.