Frebes v. Am. Fam. Ins. Co.

2020 Ohio 4750
Ohio Court of Appeals·Decided October 1, 2020·No. 109117·Published·Cited by 1 cases

Opinion

COURT OF APPEALS OF OHIO

EIGHTH APPELLATE DISTRICT COUNTY OF CUYAHOGA

JERRY FREBES, :

Plaintiff-Appellant, :

No. 109117

v. :

AMERICAN FAMILY INSURANCE : COMPANY, ET AL., :

Defendant-Appellees.

JOURNAL ENTRY AND OPINION

JUDGMENT: AFFIRMED

RELEASED AND JOURNALIZED: October 1, 2020

Civil Appeal from the Cuyahoga County Court of Common Pleas Case No. CV-18-908662

Appearances:

Vincent Esquire, Ltd., Paul W. Vincent, and Adam J.

Vincent, for appellant.

Roetzel & Andress, L.P.A., Denise M. Hasbrook, and Nathan Pangrace; Squire Patton Boggs (US), L.L.P., and Lauren S. Kuley, for appellees.

EILEEN T. GALLAGHER, A.J.:

Plaintiff-appellant, Jerry Frebes, appeals an order granting summary judgment in favor of defendant-appellees, American Family Insurance Company, American Family Mutual Insurance Company, American Family Life Insurance

Group, American Family Insurance Group, and American Family Securities, L.L.C. (collectively “American Family”). Frebes claims the following three errors:

1. The lower court erred when it ruled that defendants met the Civ.R. 56 summary judgment standard concerning appellant’s breach of contract claim and breach of covenant of good faith and fair dealing claim.

2. The lower court erred when it dismissed plaintiff’s case without allowing plaintiff the opportunity to file his dispositive motion contrary to the scheduling order.

3. The lower court erred when it denied plaintiff’s motion requesting additional time to respond to the appellees’ motion for summary judgment so that all evidence and discovery could be presented to the court.

We find no merit to the appeal and affirm the trial court’s judgment.

I. Facts and Procedural History Frebes became an independent insurance agent for American Family in April 2001. In December 2006, Frebes left his insurance agency and accepted a management employee position with American Family as District Sales Manager, where he earned a salary of $138,000 per year. Approximately one year later, Frebes decided to resign from the District Sales Manager position and return to his former status as an American Family insurance agent.

Frebes and American Family reached an agreement regarding the terms of Frebes’s transition back into an agency position. The agreement was memorialized in a letter, dated November 13, 2007, addressed to Frebes from LaTunja Jackson (“Jackson”), American Family Sales Director – Ohio North (“the November 2007 letter”). With respect to compensation, the November 2007 letter provided, in relevant part:

The renewals of this agency, at the reduced rate, are estimated to average $11,500 per month. Any month the renewals fall below $11,500, Agency Services will send a check for the difference of the actual renewals and the $11,500 target. Beginning with the agent account statement in January 2008, you will receive the following:

agency renewals and agency new business; current staff will be reimbursed based upon actual expense through the Employer Group program to a maximum of $1,500 per month until June 2008.

Thus, American Family promised to assign existing insurance policies to Frebes as a book of business to assist his transition. As indicated in the November 2007 letter, the commissions on renewals for these assigned policies were estimated to total $11,500 per month. The letter also contemplated that commissions on renewals might “fall below $11,500.” Thus, American Family agreed to subsidize Frebes’s business while he was transitioning from his position as District Sales Manager to that of independent insurance agent. For any month that commissions fell below the estimated $11,500, American Family agreed to pay Frebes a subsidy equal to the difference. However, due to the uncertain nature of things, the November 2007 letter indicated that this arrangement was subject to change after the transition period was over. The letter stated, in relevant part:

We will review your budget, production, profit indicators, renewals, AFMIC retention, growth, and on-going plan, after nine months in agency. Based on the terms listed, we will make any adjustments to the above program, effective in thirteen months.

On December 1, 2007, Frebes and American Family executed a contract known as an American Family Agent Agreement, which outlined the scope of Frebes’s agency, the terms of his compensation, and termination procedures (the “agency agreement”). The agency agreement did not mention the temporary subsidization of Frebes’s insurance agency during the transition period described in the November 2007 letter. Rather, the agency agreement provided that Frebes would be compensated pursuant to compensation schedules set forth in the agreement based on the nature and number of insurance policies he sold or renewed. In other words, the agency agreement provided that Frebes would be compensated according to his sales and renewal production.

American Family continued to make full subsidy payments through December 2010, which was longer than the 13 months stated in the November 2007 letter. In the meanwhile, Jackson informed Frebes that his net application production was unacceptable as measured against the median production of his district. (Jackson affidavit at ¶ 21.) According to Jackson, Frebes was required to improve his net application production to at least 30 per month, and Jackson offered to assist him in meeting this goal. Despite the notice and offer of assistance, Frebes failed to improve his performance. (Jackson affidavit at ¶ 22.) Between August 21, 2009 and November 12, 2010, Jackson sent Frebes 13 additional notices warning him that his net application production was not acceptable. Consequently, in November 2010, Jackson informed Frebes that American Family would begin reducing his temporary monthly subsidy beginning in January 2011. In a letter dated November 9, 2010, Jackson informed Frebes that his previous guarantee of $11,500 per month would be reduced by $575 per month until the guarantee reaches $0 in August 2012.

In January 2012, Jackson assigned Lisa Sanger (“Sanger”), an American Family agency sales manager to monitor Frebes’s application production. Sanger sent Frebes written notices and warnings that his performance was failing to meet the company’s expectations. In June 2012, Sanger sent Frebes a warning that his failure to meet expectations and improve production would result in termination of his agency agreement. (Jackson affidavit at ¶ 29.) Meanwhile, American Family customers were filing formal complaints regarding Frebes’s service. The customers complained that they were unable to reach Frebes by phone, that he was rude, and that he ignored them. (Jackson affidavit at ¶ 30.) Consequently, on June 13, 2012, Frebes received a formal written notice of undesirable performance under the terms of his agency agreement. Ultimately, American Family terminated Frebes’s independent agency relationship on December 14, 2012.

Frebes filed a complaint against American Family on December 14, 2016, alleging claims for breach of contract, tortious interference with business relationships, negligent misrepresentation, fraud, and unjust enrichment. After voluntarily dismissing the case without prejudice, Frebes refiled the complaint in December 2018. This time, Frebes alleged claims of breach of contract, tortious interference with business relationships, negligent misrepresentation, fraud, unjust enrichment, unfair competition, and breach of covenant of good faith and fair dealing.

American Family filed a motion for summary judgment on all claims, arguing the claims were barred by the applicable statutes of limitation. American

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Frebes v. Am. Fam. Ins. Co., 2020 Ohio 4750 (Ohio Ct. App. 2020).

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