Frebes v. Am. Fam. Ins. Co.

2020 Ohio 4750
CourtOhio Court of Appeals
DecidedOctober 1, 2020
Docket109117
StatusPublished
Cited by1 cases

This text of 2020 Ohio 4750 (Frebes v. Am. Fam. Ins. Co.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Frebes v. Am. Fam. Ins. Co., 2020 Ohio 4750 (Ohio Ct. App. 2020).

Opinion

[Cite as Frebes v. Am. Fam. Ins. Co., 2020-Ohio-4750.]

COURT OF APPEALS OF OHIO

EIGHTH APPELLATE DISTRICT COUNTY OF CUYAHOGA

JERRY FREBES, :

Plaintiff-Appellant, : No. 109117 v. :

AMERICAN FAMILY INSURANCE : COMPANY, ET AL., : Defendant-Appellees.

JOURNAL ENTRY AND OPINION

JUDGMENT: AFFIRMED RELEASED AND JOURNALIZED: October 1, 2020

Civil Appeal from the Cuyahoga County Court of Common Pleas Case No. CV-18-908662

Appearances:

Vincent Esquire, Ltd., Paul W. Vincent, and Adam J. Vincent, for appellant.

Roetzel & Andress, L.P.A., Denise M. Hasbrook, and Nathan Pangrace; Squire Patton Boggs (US), L.L.P., and Lauren S. Kuley, for appellees.

EILEEN T. GALLAGHER, A.J.:

Plaintiff-appellant, Jerry Frebes, appeals an order granting summary

judgment in favor of defendant-appellees, American Family Insurance Company,

American Family Mutual Insurance Company, American Family Life Insurance Group, American Family Insurance Group, and American Family Securities, L.L.C.

(collectively “American Family”). Frebes claims the following three errors:

1. The lower court erred when it ruled that defendants met the Civ.R. 56 summary judgment standard concerning appellant’s breach of contract claim and breach of covenant of good faith and fair dealing claim.

2. The lower court erred when it dismissed plaintiff’s case without allowing plaintiff the opportunity to file his dispositive motion contrary to the scheduling order.

3. The lower court erred when it denied plaintiff’s motion requesting additional time to respond to the appellees’ motion for summary judgment so that all evidence and discovery could be presented to the court.

We find no merit to the appeal and affirm the trial court’s judgment.

I. Facts and Procedural History

Frebes became an independent insurance agent for American Family in

April 2001. In December 2006, Frebes left his insurance agency and accepted a

management employee position with American Family as District Sales Manager,

where he earned a salary of $138,000 per year. Approximately one year later, Frebes

decided to resign from the District Sales Manager position and return to his former

status as an American Family insurance agent.

Frebes and American Family reached an agreement regarding the

terms of Frebes’s transition back into an agency position. The agreement was

memorialized in a letter, dated November 13, 2007, addressed to Frebes from

LaTunja Jackson (“Jackson”), American Family Sales Director – Ohio North (“the

November 2007 letter”). With respect to compensation, the November 2007 letter

provided, in relevant part: The renewals of this agency, at the reduced rate, are estimated to average $11,500 per month. Any month the renewals fall below $11,500, Agency Services will send a check for the difference of the actual renewals and the $11,500 target. Beginning with the agent account statement in January 2008, you will receive the following: agency renewals and agency new business; current staff will be reimbursed based upon actual expense through the Employer Group program to a maximum of $1,500 per month until June 2008.

Thus, American Family promised to assign existing insurance policies

to Frebes as a book of business to assist his transition. As indicated in the November

2007 letter, the commissions on renewals for these assigned policies were estimated

to total $11,500 per month. The letter also contemplated that commissions on

renewals might “fall below $11,500.” Thus, American Family agreed to subsidize

Frebes’s business while he was transitioning from his position as District Sales

Manager to that of independent insurance agent. For any month that commissions

fell below the estimated $11,500, American Family agreed to pay Frebes a subsidy

equal to the difference. However, due to the uncertain nature of things, the

November 2007 letter indicated that this arrangement was subject to change after

the transition period was over. The letter stated, in relevant part:

We will review your budget, production, profit indicators, renewals, AFMIC retention, growth, and on-going plan, after nine months in agency. Based on the terms listed, we will make any adjustments to the above program, effective in thirteen months.

On December 1, 2007, Frebes and American Family executed a contract

known as an American Family Agent Agreement, which outlined the scope of

Frebes’s agency, the terms of his compensation, and termination procedures (the

“agency agreement”). The agency agreement did not mention the temporary subsidization of Frebes’s insurance agency during the transition period described in

the November 2007 letter. Rather, the agency agreement provided that Frebes

would be compensated pursuant to compensation schedules set forth in the

agreement based on the nature and number of insurance policies he sold or

renewed. In other words, the agency agreement provided that Frebes would be

compensated according to his sales and renewal production.

American Family continued to make full subsidy payments through

December 2010, which was longer than the 13 months stated in the November 2007

letter. In the meanwhile, Jackson informed Frebes that his net application

production was unacceptable as measured against the median production of his

district. (Jackson affidavit at ¶ 21.) According to Jackson, Frebes was required to

improve his net application production to at least 30 per month, and Jackson offered

to assist him in meeting this goal. Despite the notice and offer of assistance, Frebes

failed to improve his performance. (Jackson affidavit at ¶ 22.) Between August 21,

2009 and November 12, 2010, Jackson sent Frebes 13 additional notices warning

him that his net application production was not acceptable. Consequently, in

November 2010, Jackson informed Frebes that American Family would begin

reducing his temporary monthly subsidy beginning in January 2011. In a letter

dated November 9, 2010, Jackson informed Frebes that his previous guarantee of

$11,500 per month would be reduced by $575 per month until the guarantee reaches

$0 in August 2012. In January 2012, Jackson assigned Lisa Sanger (“Sanger”), an

American Family agency sales manager to monitor Frebes’s application production.

Sanger sent Frebes written notices and warnings that his performance was failing to

meet the company’s expectations. In June 2012, Sanger sent Frebes a warning that

his failure to meet expectations and improve production would result in termination

of his agency agreement. (Jackson affidavit at ¶ 29.) Meanwhile, American Family

customers were filing formal complaints regarding Frebes’s service. The customers

complained that they were unable to reach Frebes by phone, that he was rude, and

that he ignored them. (Jackson affidavit at ¶ 30.) Consequently, on June 13, 2012,

Frebes received a formal written notice of undesirable performance under the terms

of his agency agreement. Ultimately, American Family terminated Frebes’s

independent agency relationship on December 14, 2012.

Frebes filed a complaint against American Family on December 14,

2016, alleging claims for breach of contract, tortious interference with business

relationships, negligent misrepresentation, fraud, and unjust enrichment. After

voluntarily dismissing the case without prejudice, Frebes refiled the complaint in

December 2018. This time, Frebes alleged claims of breach of contract, tortious

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2020 Ohio 4750, Counsel Stack Legal Research, https://law.counselstack.com/opinion/frebes-v-am-fam-ins-co-ohioctapp-2020.