Fraser v. Pears Co.

16 Mass. L. Rptr. 255
CourtMassachusetts Superior Court
DecidedMay 5, 2003
DocketNo. 014163H
StatusPublished
Cited by3 cases

This text of 16 Mass. L. Rptr. 255 (Fraser v. Pears Co.) is published on Counsel Stack Legal Research, covering Massachusetts Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fraser v. Pears Co., 16 Mass. L. Rptr. 255 (Mass. Ct. App. 2003).

Opinion

Brady, J.

This case presents the novel issue whether it is lawful for a restaurant to mandate tip sharing or tip pooling amongst its wait staff and others involved in serving its patrons. The issue arises under the following wage payment statute, G.L.c. 149, §152A:

No employer or other person shall solicit, demand, request or accept from any employee engaged in the serving of food or beverage any payment of any nature from tips or gratuities received by such an employee during the course of his employment, or from wages earned by such employee or retain for himself any tips or gratuities given directly to the employer for the benefit of the employee, as a condition of employment; no contract or agreement between the employer or other person and an employee providing for either of such payments shall afford any basis for the granting of legal or equitable relief by any court against a party to such contract or agreement. If an employer or other person submits a bill or invoice indicating a service charge, the total proceeds of such charge shall be remitted to the employees in proportion to the service provided by them. Whoever violates any provision of this section shall be punished by a fine of not more than one thousand dollars and a court may require such employer or other person to make restitution for any tips or gratuities accepted or retained by him in violation of this section.

The basic facts, briefly stated, are as follows. The defendant Pears Company, Inc. owns and operates an upscale French restaurant named L’Espalier in Boston. The defendant Frank McClelland is the President, a principal shareholder of the restaurant and a working chef The four named plaintiffs are former waiters of the restaurant.

Apart from the waiter (called the “front waiter” in L’Espalier parlance), several other employees are involved in the service provided to tables. The maitre d’ greets and seats guests, serves drinks and food when necessary, answers questions about food and wine menus, and generally does what is necessary to ensure smooth and happy running of the restaurant. So called “back waiters” (also known as bussers) bring food from the kitchen, polish the silver and glass, serve water and bread, and reset the table. The sommelier advises on and serves wines. The bartender makes the drinks.

Since the early 1980s, prior to MeClelland’s ownership, the wait staff has shared the shift’s tips pursuant to a formula of which employees were advised and signed onto when hired. Although the genesis of the program may have been a vote of the wait staff in the 1980s, it is now common ground that management determines the formula. Participation is a “condition of employment.” G.L.c. 149, §152A.

On June 24, 2001 the front waiters rebelled, claiming for themselves the right to share their tips as they wish in their discretion. The front waiters, citing a Senate Bill (#72) which would have amended G.L.c. 149, § 152A to make it illegal for restaurants to require participation in a tip pool, refused to submit “their” tips to a pool. Feelings ran high. Those potentially disadvantaged by a waiter-controlled system of voluntary “tipouts,” mainly back waiters, were upset. Refusing to “cool it” for a period as requested by McClelland, the ringleaders were fired. This action followed.

Plaintiffs’ Fourth Amended Complaint1 is in nine counts, including violation of c. 149, §148A (retaliation) (I), violation of c. 149, §152A (II), violation of c. 149, §159A (III), quantum merit (IV), intentional interference with contractual relations (V), breach of contract (VI), breach of the covenant of good faith and fair dealing (VII), conversion (VIII), and unjust enrichment (IX). Plaintiffs in their summary judgment papers have waived count III.

Plaintiffs move for summary judgment on count I only as to plaintiffs James Fraser and Carla Chrzan, and on count II as to all plaintiffs (§152A). Defendants cross move for summary judgment on all counts.

DISCUSSION

The parties offer two plausible constructions of the statute. Plaintiffs argue that any mandatory system whereby the employer solicits, demands, requests, or accepts any tips for the purpose of reallocating them among servers other than the front waiter is a statutory violation. The defendants counter that because neither the restaurant nor McClelland retained any portion of the tips, they have not run afoul of the statute. The crux of the dispute is control. The issue is whether, under the statute, the employer may exercise dominion over the tips to spread them among those other than the waiter who contributed to the service of the patrons.

The statute has been on the books since 1952 but there are no reported decisions on point. One Califor[256]*256nia case has interpreted a similar statute in a manner consistent with defendants’ position here. In Leighton v. Old Heidelberg, Ltd., 219 Cal.App.3d 1062 (1990), a waitress, fired for refusing to share her tips, claimed that the employer’s mandated tip pooling arrangement violated Section 351 of the California Labor Code.2 The verbs of the California statute, “collect, take, or receive,” are like the verbs of the Massachusetts statute, “solicit demand, request or accept.” Both sets of verbs could support an interpretation that the statute forbids any exercise of dominion by the employer over the tips. Nonetheless, the California appellate court held that employer-mandated tip pooling is a policy of common sense and fairness, and that the legislative intent was to insure that employees, not employers, received the full benefit of gratuities that patrons intended for the sole benefit of those employees who served them.

A close reading of Section 152A leads me to the same conclusion. The first clause of the first sentence prohibits the “employer or other person” from soliciting, demanding, requesting or accepting from the employee any portion of the tips received by the employee. The basic situation contemplated by this clause is the patron leaving a cash tip for the waiter who pockets the tip. The second clause of the first sentence reads: “... or retain for himself any tips or gratuities given directly to the employer for the benefit of the employee . . .” That clause presumably contemplates the situation where the patron fills in the tip on a credit card slip, and the funds therefore must pass through the employer.3 The words “retained for himself” are unambiguous; they forbid the “skimming” which defendants contended is at the heart of the statute. But the words “retain for himself’ in the second clause cannot be construed to prohibit the employer from distributing the tips by a proportional formula among the various eligible servers. It is not reasonable to believe that the Legislature intended to treat the cash-on-the-table situation differently than the credit card tip. Plaintiffs’ argument does not account for the second clause.

That the Legislature did not regard an employer - controlled tip pool as always wrong is made clear by the second sentence of Section 152A: “If an employer or other person submits a bill or invoice indicating a service charge, the total proceeds of such charge shall be remitted to the employees in proportion to the service provided by them.” In that situation the Legislature could have, if it wished, mandated that the service charge included in the bill be paid over to the waiter who served the table.

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Cite This Page — Counsel Stack

Bluebook (online)
16 Mass. L. Rptr. 255, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fraser-v-pears-co-masssuperct-2003.