Franklin v. Cleo AI Inc.

CourtDistrict Court, D. Maryland
DecidedSeptember 3, 2025
Docket1:24-cv-00146
StatusUnknown

This text of Franklin v. Cleo AI Inc. (Franklin v. Cleo AI Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Franklin v. Cleo AI Inc., (D. Md. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

SHAMIRA FRANKLIN, et al., * Plaintiffs, * v. * Civil Case No: 1:24-cv-00146-JMC CLEO AI INC., *

Defendant. * * * * * * * * * * * * * MEMORANDUM OPINION AND ORDER Plaintiffs Shamira Franklin and Devon Chapman (collectively “Plaintiffs”) filed the present lawsuit individually and on behalf of all others similarly situated on January 16, 2024, against Cleo AI Inc. (“Defendant”). (ECF No. 1). Plaintiffs then amended their Complaint on June 5, 2025, after submissions regarding a discovery dispute between the parties, dropping their federal claims. (ECF Nos. 62, 63). Thereafter, Plaintiffs solely plead violations of the Maryland Consumer Loan Law, Md. Code Ann., Com. Law §§ 12-301, et seq. (Count I); the Maryland Consumer Protection Act, Md. Code Ann., Com. Law §§ 13-101, et seq. (Count II); and the Maryland Consumer Debt Collection Act, Md. Code Ann., Com. Law §§ 14-201, et seq. (Count III). (ECF No. 56). After Plaintiffs filed the Amended Complaint, Defendant filed a Motion to Dismiss for Failure to State a Claim on June 20, 2025. (ECF No. 59). While the Motion to Dismiss for Failure to State a Claim was pending, the Court directed the parties to incorporate a discussion of subject matter jurisdiction into their motion to dismiss memoranda, as Plaintiffs’ Amended Complaint no longer alleges a federal cause of action. (ECF No. 64). Presently before the court is Plaintiffs’ Request for Leave to Amend raised in their Opposition to Defendant’s Motion to Dismiss. (ECF No. 65 at 12).1 On the issue of subject matter jurisdiction, the Court has now considered Plaintiffs’ Opposition to Defendant’s Motion to Dismiss, Defendant’s Reply thereto, and Plaintiff’s Notice of Supplemental Authority. (ECF Nos. 65, 66, 67). No hearing is necessary. See Loc. R. 105.6 (D. Md. 2023). For the reasons set forth

below, Plaintiffs’ Amended Complaint is dismissed without prejudice for lack of subject matter jurisdiction. Motion for Leave to Amend will be denied, and Defendant’s Motion to Dismiss is denied as moot. I. BACKGROUND A. Relevant Factual Background Plaintiffs are Baltimore County, Maryland residents who obtained cash advances through Defendant’s mobile app called “Cleo” (“Cleo App”) (ECF No. 56 at 2). Plaintiffs posit that Defendant offers a “short term, high-cost cash advance product.” Id. at 1. Defendant operates the Cleo App by advancing up to $250.00 of a person’s paycheck per pay period after users have

signed up for a membership. Id. at 3. Defendant offers two different memberships: a Cleo Plus plan, which charges users $5.99 per month or a Cleo Builder plan, which charges users $14.99 per month. Id. Then, “Defendant requires borrowers to repay their cash advances on payday.” Id. at 6. To do so, Defendant requires borrowers to: (i) have an employer that pays them regularly; (ii) link the bank account into which paychecks are deposited to the Cleo [A]pp; and (iii) authorize Defendant to automatically debit the linked account on payday in an amount equal to a borrower’s cash advance (the principal loan amount) and the additional charges that the borrower paid when taking out the cash advance.

1 When the Court cites to a specific page number or range of page numbers, the Court is referring to the page numbers provided in the electronic filing stamps located at the top of every electronically filed document. Where a document does not have an electronic filing stamp, the Court is referring to the page numbers at the bottom of the document. Id. In addition, the Cleo App charges an “express fee” for users who seek access to cash advances instantaneously rather than several days later. Id. at 5. Plaintiffs allege that the express fee charge “has ranged from $3.99 to $9.99.” Id. Further, Plaintiffs assert that “[v]irtually every borrower paid this charge” because it entitles the users to instant access to their advances. Id. at 6. Plaintiffs do not specify what amount within the above range, “[v]irtually every borrower paid.” Id. Plaintiffs “obtained cash advances from [Defendant]” for personal, family, and/or household purposes and “paid charges that equal triple- and quadruple-digit APRs.” Id. at 11. Specifically, Plaintiff Franklin alleges payment of a $5.99 monthly fee and $3.99 express fee in

order to obtain a $40.00 advance “which was to be repaid in seven days.” Id. The Amended Complaint does not specify for how long either Plaintiff maintained a monthly subscription commitment; average costs paid to Defendant; the average advance value; how much, if any principal payment Defendant obtained without advancing cash; or how much money Defendant may owe Plaintiffs Franklin or Chapman. B. Relevant Procedural History Plaintiffs seek class certification under Federal Rule of Civil Procedure 23. Id. at 11. Plaintiffs assert that “[t]here are thousands of members of the class,” and “[t]he class is identifiable by the records of Defendant and Plaintiffs and the class members.” Id. at 11. Under the Amended Complaint, the sole basis for Plaintiffs asserting subject matter jurisdiction arises from the Class

Action Fairness Act (“CAFA”), 28 U.S.C. § 1332(d). Id. Indeed, the Amended Complaint omits claims under the Truth and Lending Act (“TILA”) and the Electronic Funds Transfer Act (“EFTA”). (ECF 64 at 1). The Court therefore directed the parties to address the issue of subject matter jurisdiction in their motion to dismiss memoranda (ECF Nos. 65, 66) and deferred any resolution of the pending discovery dispute (ECF Nos. 62, 63) until confirmation that this Court has subject matter jurisdiction over this case. In response, Plaintiffs insist that this Court has subject matter jurisdiction under the CAFA, (ECF No. 56 at 2), though they concede that the Amended Complaint “does not include allegations concerning the amount in controversy.” (ECF No. 65 at 12). Plaintiffs, with the Defendant’s

consent, seek leave to amend the complaint to include the following allegation: “There are tens of thousands of members of the class, and these persons obtained over five million dollars in cash advances from Defendant, and paid millions of dollars in fees to Defendant on those advances, at a time when the Defendant was not licensed under the MCLL[.] The class is identifiable by the records of Defendant and Plaintiffs and the class members.” Id. In its reply, Defendant asserts in one footnote that “the putative class Plaintiffs allege contains more than 100 members seeking $5 million in damages.” (ECF No. 66 at n.1). The parties do not raise any other arguments pertaining to subject matter jurisdiction. (ECF Nos. 65, 66). II. LEGAL STANDARD

A. Subject Matter Jurisdiction Courts have “a burden to address Article III jurisdiction sua sponte.” Wild Va.. v. Council of Env’t Quality, 56 F.4th 281, 293 (4th Cir. 2022) (emphasis omitted); Plyler v. Moore, 129 F.3d 728, 731 n.6 (4th Cir. 1997) (holding that subject matter jurisdiction is an issue that “may be raised at any time by either party or sua sponte”); Hertz Corp. v. Friend, 599 U.S. 77, 94 (2010). Indeed, courts must address the issue of subject matter jurisdiction before considering the merits of a case.2 Jones v. Am. Postal Workers Union, 192 F.3d 417, 422 (4th Cir. 1999). Article III courts possess “only the authority granted by the Constitution and Congress.” Scott v. Cricket Commc’ns., LLC,

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Franklin v. Cleo AI Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/franklin-v-cleo-ai-inc-mdd-2025.