Frank v. Xerox Corporation

CourtCourt of Appeals for the Fifth Circuit
DecidedDecember 15, 2003
Docket02-20416
StatusPublished

This text of Frank v. Xerox Corporation (Frank v. Xerox Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Frank v. Xerox Corporation, (5th Cir. 2003).

Opinion

United States Court of Appeals Fifth Circuit F I L E D REVISED DECEMBER 15, 2003 September 30, 2003

Charles R. Fulbruge III UNITED STATES COURT OF APPEALS Clerk For the Fifth Circuit

________________________________

No. 02-20516

FRANK, ET AL., Plaintiffs-Appellees,

VERSUS

XEROX, Defendant-Appellant.

No. 02-20416

HORN, ET AL, Plaintiffs-Appellees,

________________________________________________

Appeal from the United States District Court for the Southern District of Texas

Before JONES and CLEMENT, Circuit Judges, and FELDMAN, District Judge.*

FELDMAN, District Judge:

This appeal, which presents several issues, arises out of

Appellants’ fretful employment relationships with Xerox

Corporation. The Appellants in these related cases filed several

lawsuits against Xerox under Title VII and 42 U.S.C.§1981(2003),

alleging that because they are black Xerox denied them promotions

and pay increases and forced them to work in a racially hostile

work environment. Xerox moved for summary judgment as to each

Plaintiff. The district court granted those motions and denied

Plaintiffs’ motions for reconsideration. They appeal the

district court’s rulings. We reverse in part, affirm in part,

and remand.

I.

Xerox, a well-known manufacturer and marketer of copying

machines, is also a provider of facilities management services,

called Xerox Business Services(XBS), to commercial customers

throughout the United States. These management services include

in-house copying, printing and mailroom services.

The focus of these lawsuits concerns Xerox’s so-called

* District Judge for the Eastern District of Louisiana, sitting by designation.

2 Balanced Workforce Initiative(BWF). Xerox implemented the

program in the 1990's for the stated purpose of insuring that all

racial and gender groups were proportionately represented at all

levels of the company. The BWF targets were established on an

annual basis and were based on government labor force data.

Throughout the time Xerox had the BWF in place, Xerox produced

reports listing the actual and desired racial and gender

compositions of each office. These reports indicated to the

company that blacks were over-represented and whites were under-

represented in Xerox’s Houston office in comparison to the local

population.

In 1991, the general manager of the Houston XBS office, Doug

Durham, directed that the Houston office create its own localized

BWF reports to remedy the disproportionate racial representation.

The reports set specific racial goals for each job and grade

level and indicated whether there were any disproportionate

representations.

Another one of Xerox’s practices that is under attack in

these employee disputes is Xerox’s use of “Minority Roundtables.”

In 1997, to address the concerns of several of its black

employees, Xerox decided to hold “Minority Roundtables” at its

Houston office. Xerox insists that at these meetings it tried to

alleviate the misperceptions of the participants. For example,

many of the participants felt that Xerox discriminated against

3 black employees in hiring, promotions and compensation. They

also voiced concerns about the lack of any blacks on Durham’s

senior management team.

We turn now to the employees who sued.

II.

A. Carol Frank

Carol Frank joined Xerox’s Houston office in February 1985

as a Production Supervisor III. During her employment at Xerox,

Frank received several promotions and salary increases. In

September 1988, Frank was promoted to Supervisor II and she

worked in that role until 1991, when she applied to become a

Production Manager/Manager of Customer Operations(MCO). Frank

was not chosen for the position. Xerox claimed that Frank was

not qualified for the position and gave the job to Joe Olivarez,

a Hispanic male. Xerox stated that Olivarez was the most

qualified candidate for the job.

In 1997 Frank applied for the Customer First Manager

Position. After interviewing the candidates, Durham decided not

to fill the position because he believed none of the candidates

was sufficiently qualified. Frank asserts that she believed at

4 the time that she had been discriminated against because of her

race. Frank also applied for another MCO position in December

1998. Again, Olivarez was chosen over her. Xerox reiterates

that he was chosen because he was the most qualified candidate.

In March 1999 Frank claims she began to suffer from

harassing and discriminatory treatment by her supervisor, Linda

Carter. She claims Carter’s conduct caused her to resign from

her position. On March 29, 1999, Frank submitted a letter of

resignation and gave two weeks’ notice. Thereafter, she filed a

discrimination charge with the Equal Employment Opportunity

Commission(EEOC), alleging race, gender and disability

discrimination. The EEOC found no cause of action and dismissed

the charge on March 28, 2000.

B. Henrietta Williams

Henrietta Williams started working at Xerox in 1982 as a

Production Operator II in the Houston office. During the first

seven years of her employment, she received two grade level

salary increases and was promoted to Training Administrator.

Williams claims that after Doug Durham transferred to the Houston

office from New York, she was forced out of her Training

Administrator position and replaced by Sharon Talty, a white

female, and she was demoted to Production Supervisor. Xerox

responds that in 1998 Williams attempted to resign, but that

5 Durham and another manager persuaded her to stay. In 1999,

Williams officially resigned. Williams asserts that she resigned

because of the racially discriminatory working conditions,

constant harassment, lack of employment opportunities and denial

of pay raises. Xerox maintains that Williams never asserted

discrimination or intolerable working conditions when she left,

and that she had not actually applied for a promotion in her last

three years at the company.

C. Sibyl Arterberry

Sibyl Arterberry began her career at Xerox in 1991 as a

Production Operator IV. By 1995 she had been promoted several

times, and by 1997 she was a Lead Account Associate for one of

Xerox’s accounts. Arterberry claims that she was denied pay

increases because of her race. Xerox asserts that she was not

eligible for a pay increase in her Account Associate position

because she had reached the highest grade level for her position.

Xerox adds that it tried to transfer her into another position

which would allow her to receive a higher salary, but she

refused. Arterberry was later transferred to another account and

did get a pay increase. Arterberry was still working for Xerox

when the company was sued.

D. Iris Debose

6 Iris Debose came to work at Xerox in 1985. For the first

five years of her employment she worked as an Associate Customer

Services Support Representative. After that time, her title was

changed to Administrative Secretary, although she performed the

same duties.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Messer v. Meno
130 F.3d 130 (Fifth Circuit, 1997)
Huckabay v. Moore
142 F.3d 233 (Fifth Circuit, 1998)
Allen v. Rapides Parish School Board
204 F.3d 619 (Fifth Circuit, 2000)
Byers v. Dallas Morning News, Inc.
209 F.3d 419 (Fifth Circuit, 2000)
Celestine v. Petroleos De Venezuella SA
266 F.3d 343 (Fifth Circuit, 2001)
McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Price Waterhouse v. Hopkins
490 U.S. 228 (Supreme Court, 1989)
Harris v. Forklift Systems, Inc.
510 U.S. 17 (Supreme Court, 1993)
Gene A. Burch v. City of Nacogdoches
174 F.3d 615 (Fifth Circuit, 1999)
Salome Fierros v. Texas Department of Health
274 F.3d 187 (Fifth Circuit, 2001)

Cite This Page — Counsel Stack

Bluebook (online)
Frank v. Xerox Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/frank-v-xerox-corporation-ca5-2003.