Fox v. The Ritz-Carlton Hotel Company, LLC

CourtDistrict Court, S.D. Florida
DecidedJune 15, 2022
Docket1:17-cv-24284
StatusUnknown

This text of Fox v. The Ritz-Carlton Hotel Company, LLC (Fox v. The Ritz-Carlton Hotel Company, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fox v. The Ritz-Carlton Hotel Company, LLC, (S.D. Fla. 2022).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA MIAMI DIVISION CASE NO. 17-CV-24284-COOKE

MICHAEL FOX, on behalf on himself and all others similarly situated, Plaintiff,

v.

THE RITZ-CARLTON HOTEL COMPANY, LLC,

Defendant. _______________________________/

ORDER ON DEFENDANT’S OBJECTION AND MOTION TO EXCLUDE UNFILED DECLARATION OF JAMES FRANCIS IN SUPPORT OF PLAINTIFF’S MOTION FOR CLASS CERTIFICATION AND PLAINTIFF’S CROSS-MOTION FOR EXTENSION OF TIME TO FILE

THIS CAUSE came before the court on Defendant, The Ritz-Carlton Hotel Company, LLC’s (“Defendant” or “Ritz-Carlton”), Objection and Motion to Exclude Unfiled Declaration of James Francis in Support of Plaintiff’s Motion for Class Certification (the “Motion”) [ECF Nos. 79, 125],1 and Plaintiff, Michael Fox’s (“Plaintiff” or “Mr. Fox”), Objection to the Motion and Cross-Motion for Extension of Time to File [ECF No. 88]. This matter is before the undersigned pursuant to an Endorsed Order of Referral by Judge Marcia G. Cooke. [ECF No. 123]. See 18 U.S.C.§ 636(b)(1)(A).

1 On October 26, 2021, Defendant filed a redacted version of the Motion coupled with a motion to seal. [ECF Nos. 78-79]. Judge Cooke granted the motion to seal [ECF No. 124], and Defendant filed an unredacted version of the Motion under seal shortly thereafter [ECF No. 125]. THIS COURT has reviewed the Motion [ECF Nos. 79, 125], the Response and Cross- Motion [ECF No. 88], and the Reply thereto [ECF No. 91], the pertinent portions of the record, and all relevant authorities and is otherwise fully advised in the premises. In the Motion, Defendant argues that the Declaration of James Francis (the “Francis

Declaration”), submitted by Plaintiff in support of Plaintiff’s Motion for Class Certification, should be stricken because the Declaration was untimely, is not based on personal knowledge, and is inadmissible hearsay. See ECF No. 125. Plaintiff, who filed the Francis Declaration immediately after receiving Defendant’s Motion, argues that counsel has demonstrated excusable neglect for the inadvertent failure to timely file the Declaration and that, in any event, Defendant was not prejudiced by the late filing because the Declaration contains no substantive statements but is, instead, a non-substantive, ministerial document used to identify the exhibits submitted in support of the Motion for Class Certification. This Court agrees with Plaintiff. I. BACKGROUND

At the heart of this case lie the consumer class action allegations brought by Michael Fox, on behalf of himself and all others similarly situated, against Ritz-Carlton for its alleged violations of Section 509.214 of the Florida Statutes, which requires every public food establishment2 that includes an automatic gratuity or service charge in the price of the meal

2 “Public food service establishment” means any building, vehicle, place, or structure, or any room or division in a building, vehicle, place, or structure where food is prepared, served, or sold for immediate consumption on or in the vicinity of the premises; called for or taken out by customers; or prepared prior to being delivered to another location for consumption. Fla. Stat. § 509.013. to provide notice that the automatic gratuity is included on both the food menu and on the face of the bill provided to the customer. Fla. Stat. § 509.214. Counts One and Two of the Amended Complaint allege violations of the Florida Unfair and Deceptive Trade Practices Act (“FDUPTA”), and Counts Four and Five seek a declaratory judgment and injunctive relief under FDUPTA, respectively.3 [ECF No. 18].

The operative facts of this litigation date back to 2017, and the procedural history is also somewhat involved. The background and facts relevant to the Motion now before the Court are discussed below. A. Factual Background

According to the allegations in the Motion for Class Certification (which are consistent with the allegations in the Amended Complaint), from April 4 through April 7, 2017, Plaintiff, Michael Fox, stayed at the Ritz-Carlton Key Biscayne in Miami, Florida. [ECF No. 67] at 2. During his stay, Mr. Fox ordered and paid for food and beverages from three separate public food service establishments located on the hotel property: Lightkeepers, Cantina Beach, and Key Pantry. Id. On April 5, 2017, Mr. Fox dined at Lightkeepers. [ECF No. 67] at 2. Mr. Fox alleges he ordered from the Lightkeepers menu, which consisted of a single page. Id. According to Mr. Fox, at the bottom of the one-page menu, the following was written in italicized type that was smaller and less bold than the other items written on the menu: “A suggested 18% gratuity will be added to your check. Please feel free to raise, lower, or remove this gratuity at your discretion.” Id. at 2-3. He alleges that when he was done eating, he was presented with a check

3 Count Three, alleging violations of the Florida Administrative Code, was dismissed. See ECF Nos. 31, 39. that included an 18% service charge. [ECF No. 67-3]. Under the total amount due on the check, there was a section labeled “PLEASE COMPLETE FOR ROOM CHARGES,” which included an empty line for “Additional Gratuity.” Id. Plaintiff added a $9.00 gratuity (more than 20% of the total bill) and signed the check, charging the full amount to his room.

Id. Later that same day, Mr. Fox ordered food and drinks at Cantina Beach, the pool bar and restaurant at the hotel. [ECF No. 67] at 3. Mr. Fox alleges that the following statement appeared at the bottom of that menu, in type smaller than the other items on the menu: “A suggested 18% gratuity will be added to your check for your convenience.” Id. He alleges that when he was done eating, he was again presented with a check that included an 18% service charge. Id. Similar to the check he received at Lightkeepers, the check from Cantina Beach contained a section labeled “PLEASE COMPLETE FOR ROOM CHARGES,” which included an empty line for “Additional Gratuity.” [ECF No. 67-5]. Mr. Fox added an $18.00

gratuity (approximately 9% of the total bill) and signed the check, charging the full amount to his room. Id. And, later that same day, Mr. Fox ordered snacks and bottled water from an establishment at the hotel known as the Key Pantry. [ECF No. 67 at 3]. Mr. Fox alleges that he reviewed the menu at Key Pantry, and it did not mention any automatic gratuity or service charge. Id. Here, Mr. Fox was presented with a similar check to the ones he signed earlier that day. [ECF No. 67-5]. This check also included an 18% service charge and contained a space for “Additional Gratuity.” Id. Having purchased only bottled water and snacks, Mr. Fox did not add any additional gratuity and charged the full amount of the check to his room.

Id. B. Legal Background

Fox filed the original complaint on November 28, 2017. After Ritz-Carlton filed a Motion to Dismiss, Mr. Fox filed the operative Amended Complaint on February 15, 2018. [ECF No. 18]. On January 22, 2019, Judge King dismissed the case sua sponte for lack of subject-matter jurisdiction. [ECF No. 31]. Fox appealed the dismissal order. [ECF No. 32]. The United States Court of Appeals for the Eleventh Circuit reversed the dismissal of Counts One, Two, Four, and Five, affirmed the dismissal of Count Three, and remanded the case for further proceedings. See ECF No. 39 at 22. The case was reassigned to Judge Cooke after remand. [ECF No. 41]. 1. Plaintiff’s Motion For Class Certification And The Francis Declaration And Exhibits

Pursuant to Judge Cooke’s Orders [ECF Nos.

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