Foreman v. River City Mortgage, LLC

CourtDistrict Court, S.D. Ohio
DecidedSeptember 2, 2025
Docket1:24-cv-00054
StatusUnknown

This text of Foreman v. River City Mortgage, LLC (Foreman v. River City Mortgage, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Foreman v. River City Mortgage, LLC, (S.D. Ohio 2025).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO WESTERN DIVISION

SARAH FOREMAN,

Plaintiff, Case No. 1:24-cv-54 v. JUDGE DOUGLAS R. COLE RIVER CITY MORTGAGE, LLC,

Defendant.

OPINION AND ORDER Plaintiff Sarah Foreman worked for Defendant River City Mortgage, LLC as a senior loan processor. During her tenure, she was diagnosed with Irritable Bowel Syndrome (IBS) and had to intermittently take leave under the Family and Medical Leave Act (FMLA) as a result. At one point, River City placed Foreman on a performance improvement plan, and then it later terminated her. Foreman says that was because River City didn’t like that she was taking FMLA leave. River City says it was due to Foreman’s poor job performance. Foreman sued, and River City now moves for summary judgment. For the reasons discussed below, the Court GRANTS River City’s Motion for Summary Judgment (Doc. 15). BACKGROUND1 Foreman’s relationship with River City began in March 2020 when it hired her as a Senior Mortgage Loan Processor. (Pl.’s Resp. to Proposed Undisputed Facts, Doc.

1 Pursuant to the Court’s Civil Standing Order (I)(F)(2)(a)–(c), River City filed a list of Proposed Undisputed Facts (Doc. 15-1) with its motions. Foreman admitted to many of those 20-1, #358). As a senior loan processor, Foreman ushered loans along to closing. Among other things, she reviewed documents for loan processing, cleared loan conditions, and communicated with various individuals to close a given loan. (Id. at

#358–59). Ultimately, though, Foreman’s tenure included a series of ups and downs. The first bump came in January 2021. About a year into Foreman’s time at River City, she had something of a scuffle with the company’s President. (Doc. 13-10, #184–86). After the President re-assigned to himself a loan that Foreman had been handling (perhaps due to Foreman’s inadequate performance or perhaps due to a mere misunderstanding), Foreman fired off an email to the President that he did not appreciate. (See id.). As a result, River City issued Foreman a notice, stating that

she’d committed two infractions—one that was communication-based and another that was performance-based. (Doc. 13-9, #183). And it warned that if she did not “demonstrate improvement,” she risked being terminated. (Id.). But things seem to have smoothed out after that—a least for a little while. A couple of years later, in January 2023, River City moved Foreman to the Purchase Processor Team. (Foreman Depo., Doc. 13, #52, 58, 72). While part of that team,

Foreman remained a senior loan processor, but she dealt primarily with purchase mortgage loans instead of refinances. (Id. at #57–58, 76). That placement didn’t last all that long, though. In June 2023, Foreman hit another snag—River City removed Foreman from the Purchase Processor Team and also put her on a performance

proposed facts. (Doc. 20-1). Unless otherwise noted, the Court cites those documents only for admitted facts. improvement plan (PIP). (Doc. 20-1, #358, 360). Why River City did so forms the heart of this dispute. Before turning to the parties’ competing accounts, though, some background

on Foreman’s medical condition is in order. Foreman suffers from IBS, which flares up from time to time. (Id. at #363). So in January 2023, after River City discontinued remote employee work, Foreman applied for leave under the FMLA due to her IBS.2 (Id. at #363–64; Doc. 14-10, #248–49). She said she needed the ability to work from home in case any IBS-related flare-ups arose. (Doc. 14-10, #248). River City approved her FMLA application. (See Doc. 13-5, #177). And it agreed to allow Foreman to work a split schedule—that is, she could work from home the first part of the workday, but

had to be in-office the latter part. (Id.). That arrangement lasted about five months until River City put Foreman on the above-mentioned June 2023 PIP, which was to last thirty-days. (Doc. 13-6, #179). The PIP required Foreman to “[k]eep [her] work commitments by consistently showing up in office at 9 AM.” (Id.). And it mandated that she both “[c]oncentrate on” completing tasks accurately and correspond with management for help in completing

loan files. (Id.). The reason behind the PIP, however, is where the parties’ narratives diverge. Take each in turn.

2 The physician note supporting Foreman’s FMLA leave application also noted that she suffers from Bipolar Disorder. (Doc. 13-3, #153). And while Foreman’s initial Complaint referenced Bipolar Disorder as a basis for her claims, (Doc. 1, #2), her Amended Complaint makes no mention of it. Nor does her opposition brief to River City’s motion. That means Foreman has forfeited any arguments based on her Bipolar Disorder. See Cockrun v. Berrien Cnty., 101 F.4th 416, 419 (6th Cir. 2024) (“[A]n issue is deemed forfeited if it is merely mentioned and not developed.” (cleaned up)). Start with River City’s version of events. It says the PIP was meant to ameliorate the performance-related deficiencies Foreman had been exhibiting in her work. For example, Foreman had apparently been cutting and pasting lengthy emails

into the company’s document management system, which hampered other team members’ ability to quickly read and assess a loan’s status. (Hoy Decl., Doc. 14-8, #238; see also Doc. 14-14, #257–58 (providing examples)). River City maintains that it discussed that issue with Foreman in early June before it placed her on the PIP, but to no avail. (See Doc. 13, #88; Doc. 14-8, #237). More than the copy-and-paste issue, though, Foreman also supposedly failed to handle several loan files thoroughly and accurately. (Doc. 14-8, #238; see also Doc. 14-13, #255). So to help Foreman

“improve” on those shortcomings and “assist the company in closing customers’ loans without issues and delays,” River City initiated the PIP. (Doc. 14-8, #238). Foreman’s manager, Brandi Canann, was tasked with monitoring Foreman’s weekly progress. (Doc. 13-6, #179). And notably, the PIP said that even if Foreman successfully completed it, any subsequent decrease in performance could “result in dismissal from River City Mortgage without the issuance of another warning or improvement plan.”

(Id.). Before implementing the PIP (in late June) and just after implementing the PIP (in early July), Canann and a few individuals from management met with Foreman to discuss the plan’s parameters. (Doc. 13, #82–83). At the first meeting, Foreman remembers objecting to the 9:00 a.m. reporting requirement given her split schedule (though she doesn’t recall exactly how the conversation went). (Id. at #80). And she also requested examples of loans that she had inadequately handled, which Canann didn’t provide until their second meeting. (Id. at #81–82). Even then, Foreman claims that Canann simply handed over a bullet-point list of four loans

Foreman supposedly fell short in managing—there was no “substantive discussion” surrounding her alleged performance deficiencies. (Id. at #86–87). In any event, Foreman successfully completed the PIP in July 2023. (Id. at #98–99; Doc. 14-8, #238). River City says Foreman performed satisfactorily for about a month after that, but that by September 2023, she had returned to her old habits. (Doc. 14-8, #238–39). It reports no less than nine instances, between September 2023 and January 2024, of Foreman either copying and pasting large emails into the

company’s loan repository, or inaccurately completing tasks related to loan closings. (Id. at #239–40; see also Doc. 14-14, #257–59). As one example, River City provides a screenshot of a Microsoft Teams message chain in which one co-worker requested that another co-worker take over a loan file Foreman had been handling because Foreman “missed [a] condition” in the relevant documentation and hadn’t been “focus[ing] on the right details.” (Doc. 14-14, #259). River City reached the end of its

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