IN THE COURT OF APPEALS OF IOWA
No. 21-0611 Filed May 11, 2022
FORD MOTOR CREDIT COMPANY, LLC, Plaintiff-Appellant,
vs.
JANA R. BLEEKER, Defendant-Appellee. ________________________________________________________________
Appeal from the Iowa District Court for Bremer County, DeDra Schroeder,
Judge.
A creditor appeals the district court’s denial of relief in a deficiency judgment
action against a debtor. AFFIRMED.
Kevin V. Abbott and Emily X. Douglas of Abbott Osborn Jacobs PLC, West
Des Moines, for appellant.
Gary J. Boveia of Boveia Law Firm, Waverly, for appellee.
Considered by May, P.J., and Schumacher and Badding, JJ. 2
MAY, Presiding Judge.
A creditor repossessed a car and then sold it for less than what the debtor
owed. Then the creditor brought this action for a deficiency judgment.1 Following
a bench trial, the district court dismissed the creditor’s claims because the creditor
failed to prove that it notified the debtor before selling the car. We affirm.
I. Background Facts & Proceedings
In 2014, Jana Bleeker bought a new Ford Focus. She financed her
purchase through Ford Motor Credit Company (Ford).
Over the course of the loan, Bleeker missed some of the payments. When
this happened, Ford mailed Bleeker documents titled “notice of default and right to
cure.” On the first two occasions, Bleeker called Ford and cured the deficiency.
However, on the third late payment, Ford accelerated one year of payments. This
meant Bleeker had to pay nearly $5800 right away. Bleeker couldn’t make that
payment. So Bleeker turned the car over to Ford.
A few months later, Bleeker received a letter stating Ford had already sold
the car for $2800 at a private auction. Bleeker claims she received no
communication from Ford between the repossession and the post-sale letter. On
the other hand, Ford claims it mailed a “notice of our plan to sell property” (pre-
sale notice) to Bleeker’s address prior to the auction. At any rate, Ford brought
this action to recover the remaining $12,540.21 due on the loan.
1 A deficiency judgment is “[a] judgment against a debtor for the unpaid balance of the debt if a foreclosure sale or a sale of repossessed personal property fails to yield the full amount of the debt due.” Judgment, Black’s Law Dictionary (11th ed. 2019). 3
At trial, a representative from Ford testified that some documents, such as
the pre-sale notice, are typically mailed by an automated system. While Ford’s
representative testified he was “very confident” that Ford’s automated systems
sent a pre-sale notice to Bleeker, he conceded that he was not personally involved
in sending it and could not confirm with certainty that it had been sent. Bleeker
testified she never received the pre-sale notice. If she had received it, Bleeker
testified, she would have called Ford “and found out more information on the
procedures and steps to protect myself.”
Following trial, the district court issued an order denying Ford’s petition. The
court expressly found Bleeker’s “testimony was credible.” And the court
highlighted limitations in the Ford representative’s testimony, particularly his
inability to provide details about “where the notice would have originated from, how
it was generated specifically, if postage was attached, and how the same was
actually mailed.” Ultimately, the court concluded, Ford had failed to meet its
burden of showing it provided the pre-sale notice to Bleeker. So the court found
Ford was barred from recovering a deficiency judgment. Ford appealed.
II. Standard of Review
Our review is for correction of errors at law and for findings of fact not
supported by substantial evidence. Pippen v. State, 854 N.W.2d 1, 8 (Iowa 2014).
“[W]hen the trial court following a bench trial has denied recovery because a party
failed to sustain its burden of proof on an issue, we will not interfere with the trial
court’s judgment unless we find the party has carried its burden as a matter of law.”
Falczynski v. Amoco Oil Co., 533 N.W.2d 226, 230 (Iowa 1995). “We will conclude
a party has carried such a burden only when the evidence is so overwhelming that 4
only one reasonable inference on each critical fact issue can be drawn.” Schmitz
v. Crotty, 528 N.W.2d 112, 115 (Iowa 1995).
III. Discussion
Ford advances two arguments on appeal. First, it argues the district court
incorrectly concluded Ford failed to meet its burden. Second, Ford argues that it
should still be entitled to recover a deficiency even if it failed to notify Bleeker. We
address each argument in turn.
A. Ford’s Burden
Ford acknowledges that it bore the burden of proving that it gave Bleeker
timely notice of Ford’s planned sale of the Focus.2 See Iowa Code § 554.9611(2)
(“[A] secured party that disposes of collateral under section 554.9610 shall send
to [the debtor] a reasonable authenticated notification of disposition.”); cf.
Montgomery Ward, Inc. v. Davis, 398 N.W.2d 869, 870 (Iowa 1987) (holding the
creditor bears the burden to prove that it gave the notice required by Iowa Code
section 537.5110). While direct evidence of mailing can prove notice, our supreme
court has also held that notice may be established through testimony describing
office customs or computerized systems through which businesses provide notices
in the ordinary course of business. See Montgomery Ward, 398 N.W.2d at 872;
Pub. Fin. Co. v. Van Blaricome, 324 N.W.2d 716, 721 (Iowa 1982). Ford appears
to argue that, considering the Ford representative’s testimony describing
computerized mailings, we must reverse the district court.
2 In its brief, Ford cites Iowa Code section 554.9601 (2020) for the proposition that, “[t]o be successful on its claim for the deficient balance owed, Iowa law required” Ford “to show it sent” the required notice. We need not decide whether this is a correct interpretation of section 554.9601. 5
We disagree. To overturn the district court’s finding and prevail on appeal,
Ford must show that the only reasonable conclusion from the evidence is that Ford
in fact provided notice to Bleeker. See Falczynski, 533 N.W.2d at 230. Ford
cannot make that showing here. For one thing, Bleeker testified that—although
she’d received other correspondence from Ford—she didn’t receive the pre-sale
notice. And the district court found Bleeker credible. Moreover, Ford did not
produce a witness who could testify from first-hand knowledge that a pre-sale
notice was actually sent to Bleeker. And even if that testimony had been provided,
a judge in a bench trial is generally entitled to “believe all, part or none of any
witnesses’ testimony.” See Iowa Civ. Jury Instructions 100.9. In any event, the
district court was not obligated to accept the actual testimony of the Ford
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IN THE COURT OF APPEALS OF IOWA
No. 21-0611 Filed May 11, 2022
FORD MOTOR CREDIT COMPANY, LLC, Plaintiff-Appellant,
vs.
JANA R. BLEEKER, Defendant-Appellee. ________________________________________________________________
Appeal from the Iowa District Court for Bremer County, DeDra Schroeder,
Judge.
A creditor appeals the district court’s denial of relief in a deficiency judgment
action against a debtor. AFFIRMED.
Kevin V. Abbott and Emily X. Douglas of Abbott Osborn Jacobs PLC, West
Des Moines, for appellant.
Gary J. Boveia of Boveia Law Firm, Waverly, for appellee.
Considered by May, P.J., and Schumacher and Badding, JJ. 2
MAY, Presiding Judge.
A creditor repossessed a car and then sold it for less than what the debtor
owed. Then the creditor brought this action for a deficiency judgment.1 Following
a bench trial, the district court dismissed the creditor’s claims because the creditor
failed to prove that it notified the debtor before selling the car. We affirm.
I. Background Facts & Proceedings
In 2014, Jana Bleeker bought a new Ford Focus. She financed her
purchase through Ford Motor Credit Company (Ford).
Over the course of the loan, Bleeker missed some of the payments. When
this happened, Ford mailed Bleeker documents titled “notice of default and right to
cure.” On the first two occasions, Bleeker called Ford and cured the deficiency.
However, on the third late payment, Ford accelerated one year of payments. This
meant Bleeker had to pay nearly $5800 right away. Bleeker couldn’t make that
payment. So Bleeker turned the car over to Ford.
A few months later, Bleeker received a letter stating Ford had already sold
the car for $2800 at a private auction. Bleeker claims she received no
communication from Ford between the repossession and the post-sale letter. On
the other hand, Ford claims it mailed a “notice of our plan to sell property” (pre-
sale notice) to Bleeker’s address prior to the auction. At any rate, Ford brought
this action to recover the remaining $12,540.21 due on the loan.
1 A deficiency judgment is “[a] judgment against a debtor for the unpaid balance of the debt if a foreclosure sale or a sale of repossessed personal property fails to yield the full amount of the debt due.” Judgment, Black’s Law Dictionary (11th ed. 2019). 3
At trial, a representative from Ford testified that some documents, such as
the pre-sale notice, are typically mailed by an automated system. While Ford’s
representative testified he was “very confident” that Ford’s automated systems
sent a pre-sale notice to Bleeker, he conceded that he was not personally involved
in sending it and could not confirm with certainty that it had been sent. Bleeker
testified she never received the pre-sale notice. If she had received it, Bleeker
testified, she would have called Ford “and found out more information on the
procedures and steps to protect myself.”
Following trial, the district court issued an order denying Ford’s petition. The
court expressly found Bleeker’s “testimony was credible.” And the court
highlighted limitations in the Ford representative’s testimony, particularly his
inability to provide details about “where the notice would have originated from, how
it was generated specifically, if postage was attached, and how the same was
actually mailed.” Ultimately, the court concluded, Ford had failed to meet its
burden of showing it provided the pre-sale notice to Bleeker. So the court found
Ford was barred from recovering a deficiency judgment. Ford appealed.
II. Standard of Review
Our review is for correction of errors at law and for findings of fact not
supported by substantial evidence. Pippen v. State, 854 N.W.2d 1, 8 (Iowa 2014).
“[W]hen the trial court following a bench trial has denied recovery because a party
failed to sustain its burden of proof on an issue, we will not interfere with the trial
court’s judgment unless we find the party has carried its burden as a matter of law.”
Falczynski v. Amoco Oil Co., 533 N.W.2d 226, 230 (Iowa 1995). “We will conclude
a party has carried such a burden only when the evidence is so overwhelming that 4
only one reasonable inference on each critical fact issue can be drawn.” Schmitz
v. Crotty, 528 N.W.2d 112, 115 (Iowa 1995).
III. Discussion
Ford advances two arguments on appeal. First, it argues the district court
incorrectly concluded Ford failed to meet its burden. Second, Ford argues that it
should still be entitled to recover a deficiency even if it failed to notify Bleeker. We
address each argument in turn.
A. Ford’s Burden
Ford acknowledges that it bore the burden of proving that it gave Bleeker
timely notice of Ford’s planned sale of the Focus.2 See Iowa Code § 554.9611(2)
(“[A] secured party that disposes of collateral under section 554.9610 shall send
to [the debtor] a reasonable authenticated notification of disposition.”); cf.
Montgomery Ward, Inc. v. Davis, 398 N.W.2d 869, 870 (Iowa 1987) (holding the
creditor bears the burden to prove that it gave the notice required by Iowa Code
section 537.5110). While direct evidence of mailing can prove notice, our supreme
court has also held that notice may be established through testimony describing
office customs or computerized systems through which businesses provide notices
in the ordinary course of business. See Montgomery Ward, 398 N.W.2d at 872;
Pub. Fin. Co. v. Van Blaricome, 324 N.W.2d 716, 721 (Iowa 1982). Ford appears
to argue that, considering the Ford representative’s testimony describing
computerized mailings, we must reverse the district court.
2 In its brief, Ford cites Iowa Code section 554.9601 (2020) for the proposition that, “[t]o be successful on its claim for the deficient balance owed, Iowa law required” Ford “to show it sent” the required notice. We need not decide whether this is a correct interpretation of section 554.9601. 5
We disagree. To overturn the district court’s finding and prevail on appeal,
Ford must show that the only reasonable conclusion from the evidence is that Ford
in fact provided notice to Bleeker. See Falczynski, 533 N.W.2d at 230. Ford
cannot make that showing here. For one thing, Bleeker testified that—although
she’d received other correspondence from Ford—she didn’t receive the pre-sale
notice. And the district court found Bleeker credible. Moreover, Ford did not
produce a witness who could testify from first-hand knowledge that a pre-sale
notice was actually sent to Bleeker. And even if that testimony had been provided,
a judge in a bench trial is generally entitled to “believe all, part or none of any
witnesses’ testimony.” See Iowa Civ. Jury Instructions 100.9. In any event, the
district court was not obligated to accept the actual testimony of the Ford
representative, who was “very confident” that Ford’s automated systems sent the
notice but could not provide details about how it was sent, e.g., whether it was
mailed from Colorado Springs, Colorado, or Mesa, Arizona. So the court was not
obligated to find Ford met its burden of proving the pre-sale notice was actually
sent.3
B. Ford’s Recovery
Ford also argues that—even if it failed to notify Bleeker—it should still be
permitted to recover a deficiency. Yet Ford did not raise this alternative argument
3 In its reply brief, Ford argues that, in a summary judgment ruling, the district court found notice had been given to Bleeker. Ford argues that that summary judgment finding “should have remained in effect at trial.” We doubt that Ford preserved error on this argument. In any event, we generally “will not consider issues raised for the first time in a reply brief.” Villa Magana v. State, 908 N.W.2d 255, 260 (Iowa 2018). While there are exceptions, see id., Ford does not identify one. So we decline to consider this argument. 6
before the district court. So the district court made no ruling on it. And we are a
court of error correction. Iowa Code § 602.5103(1). “[W]ithout any ruling from the
district court on” Ford’s alternative recovery claim, “there is nothing for us to correct
or consider.” See State v. Groat, No. 19-1809, 2021 WL 1016593, at *4 (Iowa Ct.
App. Mar. 17, 2021). So we decline to address Ford’s alternative argument.
IV. Conclusion
Because the district court did not err by finding Ford failed to satisfy its
burden, we affirm.
AFFIRMED.