Ford Motor Co. v. Mayes

575 S.W.2d 480
CourtCourt of Appeals of Kentucky
DecidedSeptember 29, 1978
StatusPublished
Cited by50 cases

This text of 575 S.W.2d 480 (Ford Motor Co. v. Mayes) is published on Counsel Stack Legal Research, covering Court of Appeals of Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ford Motor Co. v. Mayes, 575 S.W.2d 480 (Ky. Ct. App. 1978).

Opinion

PARK, Judge.

Ford Motor Company appeals from a judgment awarding Larry and Glenda Mayes compensatory damages of $5,135.38, punitive damages of $25,000, and attorneys fees of $5,000. Mr. and Mrs. Mayes had purchased a new 1976 Ford F-150, 4-wheel drive, pickup truck which was covered by Ford’s 1976 new car and light truck “limited” warranty. The judgment was based upon a jury verdict finding that Ford’s con *482 duct relating to the warranty constituted an unfair trade practice in violation of the Kentucky Consumer Protection Act of 1972 (KRS 367.110 to 367.300).

On this appeal, Ford raises the following issues: (1) that there was no evidence that Ford had engaged in any unfair trade practice within the scope of the Consumer Protection Act; (2) that the trial court erred in permitting the jury to award punitive damages; (3) that the trial court erred in permitting the jury to return a verdict for consequential damages; and (4) that the trial court erred in awarding attorney’s fees.

I

FACTUAL BACKGROUND

In deciding whether Ford was entitled to a directed verdict on the issue of liability, we must view the evidence in the light most favorable to Mr. and Mrs. Mayes.

Mr. and Mrs. Mayes purchased the truck in Madisonville on February 25, 1976, from an authorized Ford dealer, North City Ford, Inc. A number of minor defects in the truck were repaired by North City shortly after the purchase. Approximately five weeks after the purchase, Mr. Mayes noticed unusual noise and vibration in the truck. Upon inspection, North City discovered worn clutches in the rear end of the truck. These were replaced, but the grinding noise and vibration continued. Mr. and Mrs. Mayes returned the truck to North City on seven or eight more occasions. North City made fruitless attempts to eliminate the problem by replacing or repairing clutches, transmission gears, the steering mechanism and other parts. On several occasions, North City’s employees sought assistance from Ford’s district office in Louisville. Ford was of no assistance in determining the cause of the noise and vibration. Its suggestions were limited to a recommendation that the drive shaft be wrapped with springs and that liquid foam be pumped into the drive shaft in an attempt to deaden or mask the noise.

After North City was unable to correct the problems with the truck, one of Ford’s engineers suggested that the frame of the truck might be bent. Because North City did not have the equipment necessary to make such a determination, the truck was taken to the Myers Frame Shop in Hopkins-ville. On August 6,1976, Myers determined that the truck frame was twisted approximately 2½ inches and that it was “diamond-ed” approximately 1 inch.

On August 26, 1976, Mr. and Mrs. Mayes returned the truck to North City with written notice that they were revoking their acceptance of the truck. According to evidence introduced on behalf of Mr. and Mrs. Mayes, a twisted and diamonded frame would cause excessive wear and tear to all moving parts of the truck. When informed of the attempt by Mr. and Mrs. Mayes to revoke acceptance of the truck, Ford informed North City that it would not under any circumstances repurchase the truck, furnish Mr. Mayes with a new truck, or extend the period of its warranty. Ford had a firm long-standing policy against replacing or repurchasing defective motor vehicles. Ford suggested that the truck be brought to its Louisville facilities so that Ford engineers could confirm the diagnosis of Myers Frame Shop and, if necessary, attempt to make “corrective repairs.” No longer acknowledging ownership of the truck, Mr. and Mrs. Mayes declined to grant permission for the truck to be taken to Louisville. This litigation ensued.

II

Ford argues that its limited warranty constituted a lawful trade practice authorized by the Uniform Commercial Code. Ford also asserts that its conduct relative to the truck of Mr. and Mrs. Mayes was specifically authorized by the limited warranty. Ford then concludes that it was entitled to a directed verdict as a matter of law on the issue of its liability under the Consumer Protection Act. On the other hand, Mr. and Mrs. Mayes contend that Ford’s warranty policy denied them remedies afforded by the Uniform Commercial Code. They fur *483 ther argue that Ford’s policy of refusing to recognize a buyer’s remedies under the Uniform Commercial Code is unconscionable, and therefore an unfair trade practice under the Consumer Protection Act.

FORD’S LIMITED WARRANTY

The warranty accompanying the sale of the truck by North City to Mr. and Mrs. Mayes provided as follows:

LIMITED WARRANTY
1976 NEW CAR AND LIGHT TRUCK
Ford warrants for 1976 model cars and light trucks sold by Ford that the Selling Dealer will repair or replace free any parts, except tires, found under normal use in the U.S. or Canada to be defective in factory materials or workmanship within the earliest of 12 months or 12,000 miles from either first use or retail delivery.
THERE IS NO OTHER EXPRESS WARRANTY ON THIS VEHICLE.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS IS LIMITED TO THE 12 MONTH/12,000 MILE DURATION OF THIS WRITTEN WARRANTY.
NEITHER FORD NOR ANY OF ITS DEALERS SHALL HAVE ANY RESPONSIBILITY FOR LOSS OF USE OF THE VEHICLE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS OR CONSEQUENTIAL DAMAGES.

Ford’s 1976 limited warranty is different from other new motor vehicle warranties previously considered by the appellate courts of this state.

Under the Uniform Commercial Code, a seller of goods has two means of limiting warranty liability. The seller may disclaim warranties (KRS 355.2-316), or the seller may limit the remedies available to a buyer for breach of warranty (KRS 355.2-719). See generally Note, Legal Control of Warranty Liability Limitation under the Uniform Commercial Code, 63 Va.L.Rev. 791 (1977); Comment, What Chance for the New Car Purchaser of a “Lemon”?, 62 Ky. L.J. 557 (1974). Most litigation in Kentucky has involved efforts to exclude all implied warranties. See Childers & Venters, Inc. v. Sowards, Ky., 460 S.W.2d 343 (1970); Massey-Ferguson, Inc. v. Utley, Ky., 439 S.W.2d 57 (1969). Contractual limitations on the buyer’s remedies for breach of warranty have been considered on only one occasion. See Cox Motor Car Co. v. Castle,

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575 S.W.2d 480, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ford-motor-co-v-mayes-kyctapp-1978.