Follett Content Solutions, LLC v. Literati, Inc.

Superior Court of Delaware·Decided June 18, 2026·No. N25C-09-070 PAW CCLD·Published

Opinion

IN THE SUPERIOR COURT OF THE STATE OF DELAWARE

FOLLETT CONTENT SOLUTIONS, ) LLC, )

Plaintiff, )

)

)

v. ) C.A. No. N25C-09-070 PAW CCLD )

)

LITERATI, INC., )

)

Defendant. )

Submitted: May 13, 2026

Decided: June 18, 2026

MEMORANDUM OPINION

Upon Defendant’s Motion to Dismiss or Stay;

GRANTED.

Alessandra Glorioso, Esq.; and Case Collard, Esq., of Dorsey & Whitney LLP; Paige Arnette Amstutz, Esq., of Scott Douglass & McConnico LLP, Attorneys for Plaintiff Follett Content Solutions, LLC.

Katharine L. Mowery, Esq., of Richards, Layton, & Finger, P.A.; Katherine P. Chiarello, Esq., of Botkin Chiarello Calaf, Attorneys for Defendant Literati, Inc.

WINSTON, J.

I. INTRODUCTION This case involves a dispute between the buyer and seller of a book fair business. As part of the sale, the buyer agreed to maintain the seller’s popular loyalty rewards program through a separate agreement. Shortly after executing the agreement, the buyer fell behind on its financial obligations under the rewards program, leading to a dispute over whether the seller’s invoicing method complied with the agreement’s terms.

The buyer filed a lawsuit in a Texas state court, initially seeking information under an audit rights provision to determine if the seller was entitled to invoice the buyer for the claimed amounts. Three weeks later, the buyer amended its complaint, seeking a declaration that the seller was not entitled to invoice those amounts. Subsequently, the seller initiated this action in Delaware. The Texas complaint was amended once more, after the instant motion was filed. The buyer’s motion to dismiss asks the Court to dismiss or stay the Delaware action in favor of the Texas action, arguing that the Texas action was first-filed and should be given deference under the McWane doctrine. For the reasons outlined below, this action is stayed in favor of the first-filed Texas action.

II. FACTUAL AND PROCEDURAL BACKGROUND In January of 2022, Plaintiff Follett Content Solutions, LLC sold its book fair business to Defendant Literati, Inc.1 A month later, in an agreement titled the “Titlewave Rewards Program Service Agreement” (the “Agreement”) dated February 28, 2022, Follett agreed to provide certain fulfillment services related to Literati’s book fairs.2 Specifically, Follett agreed to provide services related to its reward program (the “Program”), in which customers earn rewards which allow them to purchase more books and resources through Follett’s e-commerce site, Titlewave.3 Follett agreed to organize the Program for Literati’s book fairs, prepare the Program’s gift certificates, and manage the logistics of shipping books and merchandise to customers redeeming them through the Program.4 In exchange, Literati agreed to exclusively promote the Program at its book fairs.5 When a customer opted into the Program, Literati was to assign the customer a unique code, provide the code along with customer information to Follett, and notify the customer of its Titlewave reward gift certificate amount.6 When Follett

1 D.I. 1 (hereinafter “Compl.”) ¶ 23.

2 Compl. ¶ 25; See Compl. Ex. 1 (hereinafter the “Agreement”).

3 Compl. ¶ 27.

4 Id.

5 Id. ¶ 28.

6 Id. ¶ 29.

created the gift certificate and made it available to the customer for redemption, it was to send Literati an invoice.7 Within five business days after Follett sent the invoice, Literati was to pay two-thirds of the printed value of each gift certificate issued by Follett to a customer as part of the Program.8 The Agreement also provided that either party could terminate if the other party materially breached and failed to cure within 30 days of receiving notice of its breach, or 10 days if the breach was due to non-payment.9 After the Agreement went into effect, Literati frequently made late payments, and eventually fell behind on its obligations, which it acknowledged.10 The parties discussed Literati’s default, and Literati assured Follett it would pay its outstanding balance.11 However, on August 7, 2025, Follett provided Literati a notice of default (the “Notice of Default”), informing Literati that it owed $2,872,634.25 to Follett for Certificates that Follett provided to Literati’s customers.12 Literati responded to the Notice of Default, stating it was “working through the issues [Follett] raised and

7 Id. ¶ 31.

8 Id. ¶ 32.

9 Compl. ¶ 35; Agreement § 5(b).

10 Compl. ¶¶ 37-41.

11 Id. ¶¶ 42-45.

12 Id. ¶ 46.

wanted to provide a ‘thoughtful response,’ and that it planned to do so ‘early [in the week of August 18th].’”13 On August 19, Literati sent a letter purporting to exercise certain audit rights it was entitled to under the Agreement, and filed a complaint against Follett in the Travis County District Court in the State of Texas (the “Initial Petition” in the “Texas Action”) alleging that Follett breached the Agreement’s audit rights provisions.14 However, Literati did not notify Follett of its breach as required by the Agreement’s notice provision before filing suit.15 Follett demanded Literati withdraw its suit, but Literati refused.16 Literati amended its complaint in Texas on September 8, 2025 (the “Amended Petition”), seeking a declaratory judgment that Follett was not entitled to invoice Literati for Literati’s two-thirds share of the value of the rewards received by a school under the Program until after the school had redeemed its gift certificates (as opposed to when the gift certificates were issued).17 It amended its complaint once more on January 9, 2026—after briefing on this motion had closed— adding two claims: one for improper termination of the Agreement, and another for

13 Pl.’s Opp’n 15-16 (quoting Pl.’s Opp’n Ex. E).

14 Compl. ¶¶ 50-51. See D.I. 10 (hereinafter “Mot. Dismiss”) Ex. 2 (hereinafter “Initial Petition”). 15 Compl. ¶¶ 53-54.

16 Id. ¶¶ 58-59.

17 See Mot. Dismiss Ex. 3 (hereinafter “Amended Petition”).

breach of the implied covenant (the “Second Amended Petition”).18 Follett sought dismissal of the Texas Action, contending the Texas court lacks jurisdiction over Follett.19 However, the Texas court denied Follett’s motion, meaning the Texas Action will proceed.20 The day after Literati filed its Amended Petition, on September 9, 2025, Follett brought suit in Delaware (the “Delaware Action”), bringing two counts of breach of contract.21 Count I alleges breach of contract for Literati’s failure to pay its outstanding balance in a timely manner.22 Count II alleges breach of contract for Literati’s failure to follow the Agreement’s notice and cure provision before filing suit in Texas.23 On November 5, Literati moved to dismiss or stay the complaint under Rule 12(b)(3), contending this action should be dismissed or stayed in favor of the Texas Action.24 Follett submitted its brief in opposition,25 to which Literati replied. This Court heard oral argument and took the matter under advisement.

18 See D.I. 59 Ex. 1 (hereinafter “Second Amended Petition”).

19 Mot. Dismiss Ex. K.

20 See D.I. 72.

21 See generally Compl.

22 Id. ¶¶ 60-66.

23 Id. ¶¶ 67-72.

24 See generally Mot. Dismiss.

25 See generally D.I. 31 (hereinafter “Pl.’s Opp’n”).

III. STANDARD OF REVIEW On a motion to dismiss under Rule 12(b)(3), based on forum non conveniens, “‘this Court exercises its sound discretion when making findings of fact and drawing conclusions therefrom’ by using ‘an orderly and logical deductive process.’”26 “A motion raising forum non conveniens is a request that a court possessing both personal and subject matter jurisdiction over an action nevertheless decline to hear it.”27 In deciding these motions, the principal issue before the Court is whether a “prior pending” action exists between the parties. The answer will determine the applicable standard the Court applies to the motions.28 The Supreme Court’s decision in McWane Cast Iron Pipe Corp. v. McDowell-

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Follett Content Solutions, LLC v. Literati, Inc., (Del. Ct. App. 2026).

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