Follett Content Solutions, LLC v. Literati, Inc.

CourtSuperior Court of Delaware
DecidedJune 18, 2026
DocketN25C-09-070 PAW CCLD
StatusPublished

This text of Follett Content Solutions, LLC v. Literati, Inc. (Follett Content Solutions, LLC v. Literati, Inc.) is published on Counsel Stack Legal Research, covering Superior Court of Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Follett Content Solutions, LLC v. Literati, Inc., (Del. Ct. App. 2026).

Opinion

IN THE SUPERIOR COURT OF THE STATE OF DELAWARE

FOLLETT CONTENT SOLUTIONS, ) LLC, ) Plaintiff, ) ) ) v. ) C.A. No. N25C-09-070 PAW CCLD ) ) LITERATI, INC., ) ) Defendant. )

Submitted: May 13, 2026 Decided: June 18, 2026

MEMORANDUM OPINION

Upon Defendant’s Motion to Dismiss or Stay; GRANTED.

Alessandra Glorioso, Esq.; and Case Collard, Esq., of Dorsey & Whitney LLP; Paige Arnette Amstutz, Esq., of Scott Douglass & McConnico LLP, Attorneys for Plaintiff Follett Content Solutions, LLC.

Katharine L. Mowery, Esq., of Richards, Layton, & Finger, P.A.; Katherine P. Chiarello, Esq., of Botkin Chiarello Calaf, Attorneys for Defendant Literati, Inc.

WINSTON, J. I. INTRODUCTION

This case involves a dispute between the buyer and seller of a book fair

business. As part of the sale, the buyer agreed to maintain the seller’s popular loyalty

rewards program through a separate agreement. Shortly after executing the

agreement, the buyer fell behind on its financial obligations under the rewards

program, leading to a dispute over whether the seller’s invoicing method complied

with the agreement’s terms.

The buyer filed a lawsuit in a Texas state court, initially seeking information

under an audit rights provision to determine if the seller was entitled to invoice the

buyer for the claimed amounts. Three weeks later, the buyer amended its complaint,

seeking a declaration that the seller was not entitled to invoice those amounts.

Subsequently, the seller initiated this action in Delaware. The Texas complaint was

amended once more, after the instant motion was filed. The buyer’s motion to

dismiss asks the Court to dismiss or stay the Delaware action in favor of the Texas

action, arguing that the Texas action was first-filed and should be given deference

under the McWane doctrine. For the reasons outlined below, this action is stayed in

favor of the first-filed Texas action.

2 II. FACTUAL AND PROCEDURAL BACKGROUND

In January of 2022, Plaintiff Follett Content Solutions, LLC sold its book fair

business to Defendant Literati, Inc.1 A month later, in an agreement titled the

“Titlewave Rewards Program Service Agreement” (the “Agreement”) dated

February 28, 2022, Follett agreed to provide certain fulfillment services related to

Literati’s book fairs.2 Specifically, Follett agreed to provide services related to its

reward program (the “Program”), in which customers earn rewards which allow

them to purchase more books and resources through Follett’s e-commerce site,

Titlewave.3 Follett agreed to organize the Program for Literati’s book fairs, prepare

the Program’s gift certificates, and manage the logistics of shipping books and

merchandise to customers redeeming them through the Program.4 In exchange,

Literati agreed to exclusively promote the Program at its book fairs.5

When a customer opted into the Program, Literati was to assign the customer

a unique code, provide the code along with customer information to Follett, and

notify the customer of its Titlewave reward gift certificate amount.6 When Follett

1 D.I. 1 (hereinafter “Compl.”) ¶ 23. 2 Compl. ¶ 25; See Compl. Ex. 1 (hereinafter the “Agreement”). 3 Compl. ¶ 27. 4 Id. 5 Id. ¶ 28. 6 Id. ¶ 29. 3 created the gift certificate and made it available to the customer for redemption, it

was to send Literati an invoice.7 Within five business days after Follett sent the

invoice, Literati was to pay two-thirds of the printed value of each gift certificate

issued by Follett to a customer as part of the Program.8 The Agreement also provided

that either party could terminate if the other party materially breached and failed to

cure within 30 days of receiving notice of its breach, or 10 days if the breach was

due to non-payment.9

After the Agreement went into effect, Literati frequently made late payments,

and eventually fell behind on its obligations, which it acknowledged.10 The parties

discussed Literati’s default, and Literati assured Follett it would pay its outstanding

balance.11 However, on August 7, 2025, Follett provided Literati a notice of default

(the “Notice of Default”), informing Literati that it owed $2,872,634.25 to Follett

for Certificates that Follett provided to Literati’s customers.12 Literati responded to

the Notice of Default, stating it was “working through the issues [Follett] raised and

7 Id. ¶ 31. 8 Id. ¶ 32. 9 Compl. ¶ 35; Agreement § 5(b). 10 Compl. ¶¶ 37-41. 11 Id. ¶¶ 42-45. 12 Id. ¶ 46. 4 wanted to provide a ‘thoughtful response,’ and that it planned to do so ‘early [in the

week of August 18th].’”13

On August 19, Literati sent a letter purporting to exercise certain audit rights

it was entitled to under the Agreement, and filed a complaint against Follett in the

Travis County District Court in the State of Texas (the “Initial Petition” in the “Texas

Action”) alleging that Follett breached the Agreement’s audit rights provisions.14

However, Literati did not notify Follett of its breach as required by the Agreement’s

notice provision before filing suit.15 Follett demanded Literati withdraw its suit, but

Literati refused.16 Literati amended its complaint in Texas on September 8, 2025

(the “Amended Petition”), seeking a declaratory judgment that Follett was not

entitled to invoice Literati for Literati’s two-thirds share of the value of the rewards

received by a school under the Program until after the school had redeemed its gift

certificates (as opposed to when the gift certificates were issued).17 It amended its

complaint once more on January 9, 2026—after briefing on this motion had closed—

adding two claims: one for improper termination of the Agreement, and another for

13 Pl.’s Opp’n 15-16 (quoting Pl.’s Opp’n Ex. E). 14 Compl. ¶¶ 50-51. See D.I. 10 (hereinafter “Mot. Dismiss”) Ex. 2 (hereinafter “Initial Petition”). 15 Compl. ¶¶ 53-54. 16 Id. ¶¶ 58-59. 17 See Mot. Dismiss Ex. 3 (hereinafter “Amended Petition”). 5 breach of the implied covenant (the “Second Amended Petition”).18 Follett sought

dismissal of the Texas Action, contending the Texas court lacks jurisdiction over

Follett.19 However, the Texas court denied Follett’s motion, meaning the Texas

Action will proceed.20

The day after Literati filed its Amended Petition, on September 9, 2025,

Follett brought suit in Delaware (the “Delaware Action”), bringing two counts of

breach of contract.21 Count I alleges breach of contract for Literati’s failure to pay

its outstanding balance in a timely manner.22 Count II alleges breach of contract for

Literati’s failure to follow the Agreement’s notice and cure provision before filing

suit in Texas.23 On November 5, Literati moved to dismiss or stay the complaint

under Rule 12(b)(3), contending this action should be dismissed or stayed in favor

of the Texas Action.24 Follett submitted its brief in opposition,25 to which Literati

replied. This Court heard oral argument and took the matter under advisement.

18 See D.I. 59 Ex. 1 (hereinafter “Second Amended Petition”). 19 Mot. Dismiss Ex. K. 20 See D.I. 72. 21 See generally Compl. 22 Id. ¶¶ 60-66. 23 Id. ¶¶ 67-72. 24 See generally Mot. Dismiss. 25 See generally D.I. 31 (hereinafter “Pl.’s Opp’n”). 6 III. STANDARD OF REVIEW

On a motion to dismiss under Rule 12(b)(3), based on forum non conveniens,

“‘this Court exercises its sound discretion when making findings of fact and drawing

conclusions therefrom’ by using ‘an orderly and logical deductive process.’”26 “A

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