Flynn v. Wells Fargo Bank, N.A.

CourtDistrict Court, E.D. California
DecidedAugust 29, 2019
Docket2:19-cv-00116
StatusUnknown

This text of Flynn v. Wells Fargo Bank, N.A. (Flynn v. Wells Fargo Bank, N.A.) is published on Counsel Stack Legal Research, covering District Court, E.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Flynn v. Wells Fargo Bank, N.A., (E.D. Cal. 2019).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 EASTERN DISTRICT OF CALIFORNIA 10 ----oo0oo---- 11 12 PATRICIA E. FLYNN, No. 2:19-cv-00116-WBS-KJN 13 Plaintiff, 14 v. MEMORANDUM AND ORDER RE: MOTION TO DISMISS PLAINTIFF’S 15 WELLS FARGO BANK, N.A.; and DOES SECOND AMENDED COMPLAINT 1-47 inclusive, 16 Defendants. 17

18 ----oo0oo---- 19 Plaintiff Patricia E. Flynn asserts state statutory and 20 common law claims against defendant Wells Fargo Bank. 21 Plaintiff’s claims arise out of Wells Fargo’s alleged mishandling 22 of her loan modification application and alleged wrongful 23 foreclosure on her home. Presently before the court is 24 defendant’s Motion to Dismiss Plaintiff’s Second Amended 25 Complaint (“SAC”). (Docket No. 24.) 26 I. FACTUAL AND PROCEDURAL BACKGROUND 27 In January 2006, plaintiff entered into a consumer loan 28 transaction with defendant Wells Fargo to refinance her home, a 1 single-family residency located at 2540 6th Avenue in Sacramento, 2 California (“the subject property”). (SAC ¶¶ 1, 10.) Shortly 3 thereafter, Wells Fargo took a security interest in the subject 4 property; it also recorded a deed of trust with the Sacramento 5 County’s Recorder’s Office. (Id. ¶ 10.) 6 In May 2016, plaintiff submitted a request for a loan 7 modification to Wells Fargo. (Id. ¶ 14.) She had experienced a 8 “material change in financial circumstance” and wanted to secure 9 a lower interest rate. (Id.) Plaintiff then received three 10 letters from defendant, all dated July 19, 2016. (Id. ¶ 16.) 11 One letter denied plaintiff’s modification application on the 12 grounds that Wells Fargo did not have the contractual authority 13 to modify plaintiff’s loan. (Id.) The second letter stated that 14 Wells Fargo was unable to create an affordable mortgage payment 15 for plaintiff based on her gross monthly income and stated that 16 “[y]ou or a co-borrower have reached the allowable number of 17 modifications.” (Id.) The third letter acknowledged receipt of 18 plaintiff’s application and advised her that she may need to 19 submit additional documents. (Id.) 20 Plaintiff alleges that in the months that followed, she 21 received multiple solicitations from Wells Fargo for home loan 22 modifications. (Id. ¶ 17.) Under California’s Homeowner Bill of 23 Rights, Wells Fargo was required to provide plaintiff a “single 24 point of contact” who could assist her in the loan modification 25 process. Plaintiff alleges that throughout the period at issue 26 in the complaint, she was subjected to a “revolving door” of 27 single points of contact (id. ¶ 20) and Wells Fargo changed her 28 single point of contact as many as four times in a single month. 1 (Id. ¶ 81.) She alleges that the frequency with which Wells 2 Fargo changed her designated single point of contact hindered her 3 ability to navigate the loan modification process. (Id. ¶ 87.) 4 Plaintiff alleges that on March 30, 2017, defendant 5 Wells Fargo recorded a Notice of Default against the subject 6 property, though at that time, Wells Fargo had her complete loan 7 modification application which it had not reviewed. (Id. ¶ 35.) 8 On April 25, 2017, plaintiff attended Wells Fargo’s 9 annual shareholder meeting as the guest of Sister Nora Nash, the 10 director of the Interfaith Center on Corporate Responsibility 11 (“Interfaith Center” or “ICCR”). (Id. ¶ 37.) The Interfaith 12 Center represents a coalition of more than 300 global 13 institutional investors who collectively hold more than $400 14 billion in managed assets. (Id.) At the meeting, plaintiff 15 publicly shared her negative experiences with the loan 16 modification process. (Id.) Defendant Timothy Sloan, Wells 17 Fargo’s CEO, then promised plaintiff he would “personally 18 investigate” her case. (Id. ¶ 38.) Plaintiff alleges that Sloan 19 made this representation because he wanted to placate Sister Nora 20 Nash and other interested shareholders at the meeting. (Id.) 21 Sloan then directed plaintiff to go into the foyer and speak to 22 Anthony Bennum, a Wells Fargo representative. (Id.) She did so, 23 and Anthony Bennum told her that he would be her new single point 24 of contact and would “help” her. (Id. ¶ 40.) Plaintiff alleges 25 that Bennum “specifically reiterated the promise of Timothy Sloan 26 that they would investigate her home loan modification 27 application and that if mistakes were found in the process, 28 Plaintiff’s home certainly would not be foreclosed without a new 1 application being appropriately evaluated and processed by Wells 2 Fargo.” (Id.) 3 Plaintiff alleges that after her conversation with 4 Bennum at the Wells Fargo annual shareholder meeting, Bennum 5 repeatedly made false representations to her. Specifically, she 6 alleges that even though Bennum and Wells Fargo knew that 7 plaintiff was ineligible for loan modification, Bennum told 8 plaintiff that Wells Fargo would work on a loan modification for 9 plaintiff. (Id. ¶ 100.) Plaintiff alleges that during 10 telephone conversations on June 15, 2017, July 25, 2017, and 11 August 10, 2017, Bennum again deceitfully told plaintiff that 12 Wells Fargo was working on the proposed loan modification. (Id.) 13 Plaintiff also alleges that on July 3, 2017, Bennum emailed her 14 and said he was submitting the results of Wells Fargo’s review to 15 Keep Your Home California,1 though plaintiff alleges that at the 16 time of this email, Bennum knew that this was a “futile act.” 17 (Id.) On July 14, 2017, Wells Fargo employee Grace Yang emailed 18 plaintiff’s loan modification proposal to Keep Your Home 19 California. On July 20, 2017, however, Grace Yang acknowledged 20 to Keep Your Home California that the wrong debt to income ratio 21 had been used on plaintiff’s file. (Id. ¶¶ 47, 49.) 22 On August 17, 2017, Wells Fargo informed plaintiff that 23 her loan modification had been denied because the property had 24 already received the maximum number of modifications allowed. 25 (Id. ¶ 53.) On October 6, 2017, plaintiff received a letter from 26 Wells Fargo stating that her loan was in default and that Wells 27 1 Keep Your Home California is a state-sponsored mortgage 28 assistance program. 1 Fargo would pursue foreclosure alternatives. (Id. ¶ 55.) On 2 November 7, 2017, Wells Fargo recorded a Notice of Trustee’s Sale 3 against the subject property. (Id. ¶ 56.) The sale took place 4 on December 1, 2017. On December 12, 2017, plaintiff received 5 the trustee’s deed upon sale that was recorded against the 6 subject property and was served with a 3-Day Notice to Quit. 7 (Id. ¶¶ 57-58.) 8 Plaintiff alleges that “if plaintiff’s home loan [was] 9 in fact not one that could be modified, the President’s office of 10 Wells Fargo could deliver such news within a month, if not 11 minutes.” (Id. ¶ 41). She alleges that she was subjected to the 12 months long back-and-forth with Bennum about her loan 13 modification application as part of a deliberate subterfuge 14 designed by Wells Fargo to “distract Sister Nora Nash, [the 15 Interfaith Center on Corporate Responsibility] and others from 16 [Wells Fargo’s] wrongful business practices.” (Id.) This 17 subterfuge, plaintiff alleges, left plaintiff “as the innocent 18 pawn in a much broader scheme of potentially securing of 400 19 billion dollars of investment money to Wells Fargo.” (Id.) 20 Plaintiff further alleges that, acting in reliance on 21 Bennum’s misrepresentations, she declined to pursue available 22 private money loans. (Id. ¶ 110.) Subsequently, by the time her 23 appeal of the modification denial was denied, on September 21, 24 2017, she did not have sufficient time to refinance her mortgage 25 loan or cure her arrearage.

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Bluebook (online)
Flynn v. Wells Fargo Bank, N.A., Counsel Stack Legal Research, https://law.counselstack.com/opinion/flynn-v-wells-fargo-bank-na-caed-2019.