Flaherty v. Walgreen Eastern Co.

18 Mass. L. Rptr. 661
CourtMassachusetts Superior Court
DecidedJanuary 25, 2005
DocketNo. 024816
StatusPublished
Cited by1 cases

This text of 18 Mass. L. Rptr. 661 (Flaherty v. Walgreen Eastern Co.) is published on Counsel Stack Legal Research, covering Massachusetts Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Flaherty v. Walgreen Eastern Co., 18 Mass. L. Rptr. 661 (Mass. Ct. App. 2005).

Opinion

Connolly, J.

On October 25, 2002, the plaintiff, Boston Police Officer Sean Flaherty (“Officer Flaherty”) filed a negligence claim against the defendant, Walgreen Eastern Co., Inc. (“Walgreeris”) and others. The Complaint alleged in part that Officer Flaherty was seriously injured due to the negligence of Walgreeris employee(s). Walgreeris has moved for summary judgment pursuant to Mass.R.Civ.P. 56. For the following reasons, Walgreeris Motion for Summary Judgment is DENIED.

BACKGROUND

The following undisputed facts are taken from the summary judgment record. On Wednesday, October 27,1999, a Walgreeris employee spotted a woman who appeared to be shoplifting at its store located at 757 Gallivan Boulevard, Dorchester, Massachusetts. The employee called a “code 99" over the intercom in accordance with Walgreeris policy regarding shoplifters.2 James B. Burke, the store manager and Hugh C. Crawford, the executive assistant store manager were alerted. The shoplifter, Juanita Crump (“Ms. Crump”), upon realizing that she was discovered shoplifting, ran to the back of the store to escape. When she got to the back of the store, she realized that there was no rear exit. She then ran back to the front exit and out the door to her car which was parked in the store parking lot.

Officer Flaherty was working a paid detail on Wednesday October 27, 1999. While on a break, he stopped by the Walgreeris on Gallivan Avenue, intending to make a purchase. After entering the store, Officer Flaherty was approached by a Walgreeris manager who told him that a woman was shoplifting and asked for his assistance in apprehending her. Officer Flaherty saw Ms. Crump, running from the store pursued by a Walgreeris employee, and he and the store manager followed them. When she got to the parking lot Ms. Crump got into a tan Ford Escort station wagon. The pursuing employee placed himself directly behind the Ford so that Ms. Crump could not move her car without hitting him. Ms. Crump apparently was not to be deterred in her escape, and backed the car out of the parking space, striking the Walgreeris employee in the leg. Officer Flaheriy, after exiting the store with the Walgreeris manager, saw Ms. Crump backing up and hitting the Walgreeris employee. Officer Flaherty stepped forward to come to the Walgreeris employee’s rescue and assistance.

Officer Flaherty began to approach Ms. Crump’s vehicle, identifying himself as a Boston Police Officer. Ms. Crump then started driving forward, toward Officer Flaherty, as she headed toward the parking lot exit onto Gallivan Boulevard. Ms. Crump struck Officer Flaherty with her vehicle, throwing him over the car hood and onto the pavement. She continued to drive out of the parking lot onto Gallivan Boulevard. Ms. Crump was later arrested and convicted of five separate crimes arising out of this incident.

The Walgreeris store manager, James Burke, testified that Walgreeris written policy, which is explained in the Walgreeris Employee Orientation Handbook, is that employees should not chase shoplifters inside or outside of the store. The manager stated that the reason for the policy is that chasing a shoplifter could create a dangerous situation where customers, employees or members of the general public could be injured.

DISCUSSION

Summary judgment will be granted where there are no genuine issues of material fact on any relevant issue raised by the pleadings and the moving party is entitled to judgment as a matter of law. Mass.R.Civ.P. 56(c); Nashua Corp. v. First State Ins. Co., 420 Mass. 196, 202 (1995). The moving party bears the burden of showing that they are entitled to judgment as a matter of law. Kourouvacilis v. Gen. Motors Corp., 410 Mass. 706, 716 (1991). In ruling on the motion, this court considers the evidence in the light most favorable to the opposing party. Beal v. Bd. of Selectmen of Hingham, 419 Mass. 535, 539 (1995).

Officer Flaherty’s claim in this case is not that Walgreeris was vicariously responsible for the conduct [662]*662of Ms. Crump. Rather, the claim is that Walgreen’s is legally responsible for its own employees’ negligence in violating its own safety rules and causing the dangerous situation that Officer Flaherty was attempting to rescue its employee from. The Walgreen’s employees, Officer Flaherty argues, had a duty to refrain from creating a dangerous situation or causing this situation to escalate to the point of presenting a danger to customers, employees and members of the general public. Walgreen’s breached its duty, he contends, and thereby caused his injuries by chasing Ms. Crump, by chasing her out of the store and into the parking lot, and by blocking her car when she was desperately attempting to flee.

Officer Flaherty was a business invitee of Walgreen’s and hence Walgreen’s had a duty to use reasonable care to prevent foreseeable injuiy to him. Reasonable care is “that kind and degree of care, which prudent and cautious men [or women] would use, such as is . . . necessary to guard against probable danger.” Brown v. Kendall, 6 Cush. 292, 296 (1850). A person is negligent if, by doing something or not doing something, he or she fails to use reasonable care to avoid harm to another through a disregard of that person’s safety.

Here, Officer Flaherty was on Walgreen’s premises when the Walgreen’s store manager asked for his help, and he saw Ms. Crump hit a Walgreen’s employee who was standing behind her car as she attempted to escape. A juiy could find defacto that Officer Flaherty was acting as a rescuer of the endangered Walgreen’s employee when he exited the Walgreen’s and approached Ms. Crump’s car. “[N]egligence which creates peril invites rescue, and should the rescuer be hurt in the process, the tortfeasor will be held liable not only to the primary victim, but to the rescuer as well.” Barnes v. Geiger, 15 Mass.App.Ct. 365, 369 (1983). “[R]escuers are not, as a matter of law, culpable of contributoiy negligence because they placed themselves in danger." Id. at 370. The fact that Officer Flaherty may have been acting in his capacity as a police officer during the attempted rescue has no bearing on whether Walgreen’s may be found liable for negligence. Hopkins v. Medeiros, 48 Mass.App.Ct. 600, 605-06 (2000).3

The defendant, Walgreen’s, owed a duty to its customers to use reasonable care to prevent injuiy by third persons, whether their acts were accidental, negligent or intentional. Carey v. New Yorker of Worcester, Inc., 355 Mass. 450, 452 (1969). Here, the assistant manager and manager knew or should have known that Ms. Crump was a desperate and panicked woman. When first confronted regarding the shoplifting, she ran away to the back of the store, trying desperately to find an exit. On failing to find one, she ran to the front of the store, by the manager and into the parking lot, with the assistant store manager in pursuit. Given that the Walgreen’s store is rather isolated from a residential area, is located next to the Southeast Expressway, and has a giant parking lot, a juiy could reasonably find that the manager and assistant manager knew or should have known that Ms. Crump had arrived in an automobile, and that from her desperate running around the store to evade the Walgreen’s employees, she would be desperate enough to get in her car and barrel out of the parking lot. Walgreen’s “knowledge is measured by the cumulative knowledge of its employees.” Tobin v. Norwood Country Club, Inc., 422 Mass. 126, 135 (1996).

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18 Mass. L. Rptr. 661, Counsel Stack Legal Research, https://law.counselstack.com/opinion/flaherty-v-walgreen-eastern-co-masssuperct-2005.