Fireman's Insurance v. Jones

431 S.W.2d 728, 245 Ark. 179, 33 A.L.R. 3d 1059, 1968 Ark. LEXIS 1178
CourtSupreme Court of Arkansas
DecidedSeptember 16, 1968
Docket4489
StatusPublished
Cited by7 cases

This text of 431 S.W.2d 728 (Fireman's Insurance v. Jones) is published on Counsel Stack Legal Research, covering Supreme Court of Arkansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fireman's Insurance v. Jones, 431 S.W.2d 728, 245 Ark. 179, 33 A.L.R. 3d 1059, 1968 Ark. LEXIS 1178 (Ark. 1968).

Opinion

Conley Byrd, Justice.

TMp action was tried upon the theory that the Louisiana tort-feasor’s liability insurance carrier through fraud and deceit lulled the injured parties into a sense of security until Louisiana’s one-year prescription ran on their claim. The carrier, Firemen’s Insurance Company of Newark, New Jersey, appeals from jury verdicts awarding Mrs. Zelma Jones $15,000; her daughter, Paula Jones, $1,000; her husband. Elston Jones, $1,000; and her brother, Jerry Ezell. $5,000. Elston Jones cross appeals on the basis that the $1,000 verdict in his favor is inadequate. Leo Ezell, father of Jerry Ezell, cross appeals, urging that the court erred in failing to enter judgment in his favor for the amount of the jury’s corrected verdict.

The record shows that Mrs. Jones had not more than an eight-grade education and that her parents, Mr. and Mrs. Leo Ezell, had even less education. Mrs. Jones was married at the age of fourteen and had two daughters. The older daughter, Paula, had scoliosis and was being treated by a specialist in Houston.

On July 22, 1965, Mrs. Jones, Paula and Mrs. Jones’ brother, Jerry Ezell, were on their way to Houston to have Paula’s brace adjusted. While stopped at a traffic light in Shreveport, Louisiana, their automobile was hit from the rear by Edgar F. Kemp. Kemp admits having imbibed some alcoholic beverages prior to the collision. The investigating police officer testified Kemp had been drinking. Kemp pleaded qnilty to a charge of reckless driving. Mrs. Jones described him as being drnnk. Kemp admitted liability to both Mrs. Jones and the investigating officer.

Mrs. Jones, her daughter and her brother all received hospital treatment in Shreveport. Mrs. Jones was later transferred by ambulance to a hospital in El Dorado, Arkansas. She was in the hospital again in September, October, February, March, May and July for treatment related to her July 22, 1965 injuries, according to Dr. Moore, her treating doctor.

Mrs. Jones says that while in the Shreveport hospital she was called by Mr. Maddox, one of appellant’s adjusters, who suggested that she should get any kind of medical care she needed and assured her that her bills would be taken care of.

About August 17, 1965, Mr. Williams, an employee of Chambers Claim Service, took a written statement from Mrs. Jones in the presence of her husband and her mother. Mrs. Jones testified that she also signed medical authorizations at that time for all the doctors except Dr. Moore and that she delivered one to Dr. Moore. Williams denies that the medical authorizations were signed.

The Joneses say that during Williams’ visit Mrs. Jones got to talking about the medical expenses and went to crying. Williams went over to Mrs. Jones and told her to brace up, that she knew he was going to take care of her and to let him worry about it. She had been in and out of the hospital so much that it was too early in the day to evaluate the claim, and as quick as her condition permitted they would make as early a settlement as possible. They say Williams told Mrs. Jones that with the type of injury she had it would take a year to evaluate the claim. Mrs. Jones had known Williams when he worked on the El Dorado police force.

Mr. Jones testified that when Williams asked him if he had contacted an attorney, he replied that he had only talked to Mr. Walter Brown on the telephone one time; that Williams said they didn’t need a lawyer; that he was going to take care of them; and that the Joneses only had to submit a price and Williams would take care of the rest of it.

After taking the statement from Mrs. Jones, Williams called her three or four times and Mrs. Jones called him three or four times. Her testimony is that when she would try to rush Williams up, he would tell her that they couldn’t file a claim for a year and that they had to wait a year and a day from the accident date to submit one figure to the company. The last telephone call from Williams came about two weeks before July 18, 1966, when he called to say he was going on a vacation shortly and would be passing through Little Rock, and if the Joneses could come up with a figure he would be glad to submit it to the insurance company as he went through Little Rock and perhaps he would have something for them when he came back, which would be two or three days after July 22.

About two weeks before July 22, 1966, Mrs. Jones, who acted somewhat as spokesman for all the parties, took the accumulated medical bills to Chambers Claim Service and matched them to see that Chambers Claim Service had all the bills that she had. According to Mrs. Jones, she and Mr. Whatley, a partner in Chambers Claim Service, didn’t have a whole lot of conversation, but when she left she thanked him for the kindness Williams had shown them in handling the claims, said that the year was almost up and they had survived it and appreciated what Williams had done. Whatley made no comment.

On July 18, 1966, before the running of the one-year prescription on July 22, Mr. Jones notified Mr. Chambers, the other partner in Chambers Claim Service, that they were ready to submit a figure. Chambers stated that he was tied up but would get out as soon as possible — maybe the next day. When Chambers did not contact the Joneses as promised, they called Chambers Claim Service several times without being able to reach anyone, but each time left their name and phone number. Their next contact from Chambers Claim Service was a letter dated August 22, 1966, stating that the insurance company had instructed them to close their file as there was no further need for their services. Upon telephone inquiry to Chambers Claim Service, Mrs. Jones was informed that this was the first time a file had ever been pulled from them in this manner and that they did not know what was wrong or why it had been done.

After some difficulty Mrs. Jones reached Mr. Foster, the claims manager for Firemen’s in Shreveport, and asked for an explanation of Chambers Claim Service’s letter of August 22. She informed him that she had promised to call Chambers Claim Service back and tell them why the file had been pulled out of their hands. She says that at this point Mr. Foster laughed and said she needn’t worry about calling Chambers Claim Service back, that they were instructed from the beginning and well knew what to do with that claim from the beginning up to the point of writing the letter, that the time had expired, and that the file had been forwarded to Dallas and was closed and forever void. This was the first time the Joneses and Ezells knew that the statute of limitations in Louisiana was one year. (Arkansas has a three-year statute.)

Much of the foregoing testimony was disputed by witnesses for Firemen’s.

Firemen’s file shows that it had reminded-Chambers Claim Service of the one-year prescription in Louisiana as early as February 1966. Both "Whatley and Foster admit they knew the one-year statute was going to run within two weeks from the time Mrs. Jones went to Chambers Claim Service to match up the bills. Some time in June or July Foster had talked to Whatley about the prescriptive period. His inquiry was to see, if the twelve months did go by, that their skirts were clean so they could not be accused of having led the Joneses astray.

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Cite This Page — Counsel Stack

Bluebook (online)
431 S.W.2d 728, 245 Ark. 179, 33 A.L.R. 3d 1059, 1968 Ark. LEXIS 1178, Counsel Stack Legal Research, https://law.counselstack.com/opinion/firemans-insurance-v-jones-ark-1968.