Fedor v. UnitedHealthcare, Inc.

CourtDistrict Court, D. New Mexico
DecidedApril 15, 2025
Docket1:17-cv-00013
StatusUnknown

This text of Fedor v. UnitedHealthcare, Inc. (Fedor v. UnitedHealthcare, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. New Mexico primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fedor v. UnitedHealthcare, Inc., (D.N.M. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW MEXICO

DANA FEDOR, AND ALL OTHERS SIMILARLY SITUATED,

Plaintiff,

v. CV 17-13 MV/KBM

UNITED HEALTHCARE, INC., and UNITED HEALTHCARE SERVICES, INC.,

Defendants.

MEMORANDUM OPINION AND ORDER

THIS MATTER comes before the Court on Plaintiff’s Motion for Sanctions [Doc. 104], Defendants’ Opposed Motion to Enforce Settlement Agreement (“Motion to Enforce”) [Doc. 105], and Plaintiff’s Motion to Strike [Doc. 109]. The Court, having considered the motions, briefs, and relevant law, and being otherwise fully informed, finds that the Motion for Sanctions is well-taken and will be granted, the Motion to Enforce will be denied without prejudice to refiling, and the Motion to Strike is not well-taken and will be denied. BACKGROUND Plaintiff Dana Fedor worked for Defendants as a “Care Coordinator” from in or about November 2013 until on or about November 25, 2016. Doc. 16-1 at ¶¶ 7-8. Opt-in Plaintiffs also formerly worked for Defendants as Care Coordinators. Id. at ¶¶ 9-32. Consistent with Defendants’ policies, along with their offer letter, Defendants provided Plaintiff and Opt-in Plaintiffs with a copy of Defendants’ then-current arbitration policy. Id. at ¶¶ 6, 9, 12, 15, 18, 21, 24, 27, 30. Plaintiff and Opt-in Plaintiffs each logged onto Defendants’ PeopleSoft Human Resources Management System and electronically acknowledged receipt of, and agreement to, 31. Defendants periodically revise their arbitration policy, and on January 1, 2016, while Plaintiff and Opt-in Plaintiffs were still employed with Defendants, Defendants “issued” the most recent version of their arbitration policy (the “2016 Policy”). Id. at ¶¶ 33, 8, 11, 14, 17, 20, 23, 26, 29, 32, 33. On March 28, 2017, Plaintiff commenced the instant action by filing her First Amended

Class and Collective Action Complaint (“Amended Complaint”) to recover overtime compensation from Defendants. Doc. 3. Plaintiff brought collective claims under the Fair Labor Standards Act (“FLSA”) and class action claims under New Mexico law, on behalf of herself and Opt-in Plaintiffs, who consented to join the action (collectively, “Plaintiffs”). Id. at ¶¶ 34-35; Docs. 9-15. In the Amended Complaint, Plaintiff and the FLSA Class Members are defined as “Defendants’ current and former ‘Care Coordinators’ who were paid primarily on a salaried basis and whose primary responsibilities included collecting answers to standardized medical questionnaires and imputing answers from those questionnaires into Defendants’ automated system.” Doc. 3 ¶ 2. Arguing that this lawsuit violates the 2016 Policy, which requires arbitration

of the claims set forth in the Amended Complaint and which prohibits collective and class claims, Defendants filed a motion to compel Plaintiffs to individually arbitrate their claims. Plaintiffs opposed the motion, arguing that the 2016 Policy is not enforceable against them because there is no evidence that any of them “signed, read or even knew about this Policy.” Doc. 38 at 7. Rather, Plaintiffs explained, each of them indicated acceptance only to prior versions of Defendants’ arbitration policy (collectively, the “Earlier Policies”), each of which lacked valid consideration under New Mexico law and thus were not valid, enforceable arbitration agreements.

2 In a Memorandum Opinion and Order entered March 18, 2019 (“March 2019 Opinion”), the Court agreed with Plaintiffs that they electronically agreed to Earlier Policies and that, under New Mexico law, each of the Earlier Policies contained provisions that would render them unenforceable for lack of valid consideration. Doc. 42 at 4. The Court, however, explained that its conclusion that the Earlier Policies are unenforceable did not end the inquiry. Id. at 7.

Specifically, the Court pointed to Defendants’ representation that, on January 1, 2016, while Plaintiffs were still employed with Defendants, Defendants “issued” the 2016 Policy. Id. In turn, the 2016 Policy states that it is a “binding contract between UnitedHealth Group and its employee,” that “[a]cceptance of employment or continuation of employment with UnitedHealth Group is deemed to be acceptance of this Policy,” and that it “supersedes any and all prior versions and has been revised effective January 1, 2016.” Id. Accordingly, the Court found that the relevant question thus remained as to whether, despite the unenforceability of the Earlier Policies, the 2016 Policy was applicable and enforceable as to Plaintiffs. Id. The Court ultimately decided that it was not authorized to answer this question, because

the 2016 Policy specifically delegates the threshold issue of arbitrability to the arbitrator. Id. Specifically, the 2016 Policy contained a “delegation provision” stating that the claims covered therein “include any disputes regarding the Policy or any portion of the Policy or its interpretation, enforceability, applicability, unconscionability, arbitrability or formation, or whether the Policy or any portion of the Policy is void or voidable.” Id. The Court found that the controversy over whether the 2016 Policy is applicable and enforceable as to Plaintiffs falls squarely within this delegation provision. Id. Accordingly, and applying what it interpreted as controlling, on-point authority, the Court granted Defendants’ request that the Court enforce the delegation provision and, in keeping with that provision, compel Plaintiffs to arbitrate the issue

3 of the applicability and enforceability of the 2016 Policy. Id. at 7-9 (quoting Henry Schein, Inc. v. Archer & White Sales, Inc., 139 S. Ct. 524, 529 (2019), for the proposition that the Supreme Court has consistently “held that parties may agree to have an arbitrator decide not only the merits of a particular dispute but also ‘gateway’ questions of ‘arbitrability,’ such as whether the parties have agreed to arbitrate or whether their agreement covers a particular controversy.”).

The Court thus compelled arbitration and entered a judgment (“Judgment”) dismissing the case. Doc. 43. Plaintiff appealed the March 2019 Opinion, arguing that this Court “impermissibly compelled arbitration before first finding that she and UHC had indeed formed the arbitration agreement underlying the district court’s decision.” Fedor v. United Healthcare, 976 F.3d 1100, 1100 (10th Cir. 2020). The Tenth Circuit agreed, concluding that “[t]he issue of whether an arbitration agreement was formed between the parties must always be decided by a court, regardless of whether the alleged agreement contained a delegation clause or whether one of the parties specifically challenged the clause.” Id. at 1106. Applying this principle to the facts here,

the Court found that, because Plaintiff claimed “that neither she nor the other class members read or accepted the 2016 arbitration agreement, [she] raised an issue of formation which . . . cannot be delegated to an arbitrator.” Id. at 1106-07. The Tenth Circuit also rejected Defendants’ “arguments to affirm on the alternate grounds that the prior arbitration agreements were valid and that the plaintiffs implicitly agreed to arbitrate any claims against UHC by commencing employment with the company,” explaining that “because affirmance on these grounds would enlarge UHC’s rights, UHC [could have] raise[d] them only through cross-appeal.” Id. at 1107. The Court vacated the Judgment and remanded “for the district court to determine if Fedor and UHC formed the 2016 arbitration agreement.” Id.

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