Fedor v. United Healthcare

Court of Appeals for the Tenth Circuit·Decided September 16, 2020·No. 19-2066·Published

Opinion

FILED

United States Court of Appeals PUBLISH Tenth Circuit

UNITED STATES COURT OF APPEALS September 16, 2020

Christopher M. Wolpert

FOR THE TENTH CIRCUIT Clerk of Court

DANA FEDOR, and all others similarly situated,

Plaintiff - Appellant, v. No. 19-2066

UNITED HEALTHCARE, INC.; UNITED HEALTHCARE SERVICES, INC.,

Defendants - Appellees.

Appeal from the United States District Court for the District of New Mexico (D.C. No. 1:17-CV-00013-MV-KBM)

Karla Gilbride, Public Justice, P.C. (Stephanie K. Glaberson, Public Justice, P.C., Washington, D.C., Jack Siegel, Siegel Law Group PLLC, Dallas, Texas, David Seligman, Towards Justice, Denver, Colorado, and J. Derek Braziel, Lee & Braziel, L.L.P., Dallas, Texas, with her on the briefs), Washington, D.C. for the Plaintiff-Appellant. Robert F. Friedman, Littler Mendelson, P.C. (Mark Ogden and Cory G. Walker, Littler Mendelson, P.C., Phoenix, Arizona, on the brief), Dallas, Texas, for Defendants- Appellees.

Before BACHARACH, McHUGH, and EID, Circuit Judges.

EID, Circuit Judge.

Plaintiff-Appellant Dana Fedor appeals the district court’s order compelling her to arbitrate the employment-related claims she brought against her former employer, UnitedHealthcare, Inc. (UHC), and United Healthcare Services, Inc. Fedor argues that the district court impermissibly compelled arbitration before first finding that she and UHC had indeed formed the arbitration agreement underlying the district court’s decision. We agree and conclude that the issue of whether an arbitration agreement is formed in the first instance must be determined by the court, even where there has been a failure to specifically challenge provisions within the agreement delegating certain decisions to an arbitrator. Exercising jurisdiction under 28 U.S.C. § 1291, we vacate and remand to the district court.

I.

Fedor worked as a care coordinator for UHC from November 2013 to November 2016. In 2017, Fedor filed a collective suit in the District Court for the District of New Mexico alleging that UHC violated the Fair Labor Standards Act (FLSA) and New Mexico’s wage law (N.M. Stat. Ann. § 50-4-22(D)). Fedor filed her initial complaint, eight other former employees joined her action.

Defendant-Appellee UHC moved for the district court to dismiss Fedor’s suit and compel her to arbitrate her case. UHC claimed that Fedor and the other class members were each bound by a UHC policy requiring all employees to settle employment-related claims through arbitration, not litigation.

UHC demonstrated to the district court that each of the class members had received and signed an arbitration policy when they commenced employment with

UHC. Because the plaintiffs started work in different years (one started in 2009, one in 2011, one in 2012, three in 2013, one in 2014, and two in 2015), and because UHC periodically updated its arbitration policy (it updated the policy in 2006, 2012, 2015, and 2016), not all of the plaintiffs signed the same arbitration policy.

There are therefore four versions of the arbitration policy that are relevant to this case—the 2006, 2012, 2015, and 2016 versions. The 2006, 2012, and 2015 versions are relevant because they were the versions seen and signed by at least one of the plaintiffs. The 2016 version is relevant because it is the version UHC claimed was active at the time it moved for the district court to dismiss Fedor’s suit and compel arbitration.

The 2016 policy differed from the three preceding polices in two important ways. First, while the preceding policies included an “amendment clause,” the 2016 policy notably did not. This “amendment clause” in the earlier versions asserted that UHC “reserve[d] the right to amend, modify, or terminate the Policy effective on January 1 of any year after providing at least 30 days’ notice of its intent and the substance of any amendment, modification or termination of the Policy.” Aplt. App. at 63 (Ex. B, 2006 policy); id. at 125 (Ex. H, 2012 policy); id. at 146 (Ex. J, 2015 policy). The 2006, 2012, and 2015 versions also stated that “[n]otice may be effected by the posting of the notice on the UnitedHealth Group intranet website” and that “[a]ll arbitrations shall be conducted in accordance with the Policy in effect on the date . . . the Demand for Arbitration” was received. Id. at 63, 125, 146–47.

The second aspect in which the 2016 policy differed from the three preceding versions was that it contained a “delegation clause” establishing that an arbitrator— instead of a court—would resolve disputes regarding the policy’s “interpretation, enforceability, applicability, unconscionability, arbitrability or formation, or whether the Policy or any portion of the Policy is void or voidable.” Id. at 232. None of the three preceding versions contained such a delegation clause.

In response to UHC’s motion to compel arbitration, Fedor argued that the 2009, 2012, and 2015 arbitration policies were void as illusory. She contended that the amendment clause at the end of each policy gave UHC the unilateral ability to amend or terminate the arbitration policy any time before an employee filed an arbitration claim, and therefore UHC’s promise to arbitrate was illusory. She also argued that the 2016 arbitration policy was “irrelevant” because none of the plaintiffs saw or signed it. Id. at 243–45.

Though the district court agreed with Fedor and found the 2009, 2012, and 2015 policies were illusory, it nonetheless compelled arbitration based on the 2016 policy. In its decision, the court did not examine whether Fedor or the other plaintiffs ever agreed to the 2016 policy. Instead, it simply noted that Fedor challenged “only the validity of the contract as a whole,” and did not specifically challenge the delegation clause within the 2016 policy. Id. at 273. The court cited the Supreme Court’s opinion in Rent-A-Center, West, Inc. v. Jackson to assert that “unless the party opposing arbitration ‘challenge[s] the delegation provision specifically,’ as opposed to ‘challeng[ing] only the validity of the contract as a

whole,’ this [c]ourt ‘must enforce it . . . leaving any challenge to the validity of the Agreement as a whole for the arbitrator.’” Id. (first and second alterations in original) (quoting 561 U.S. 63, 72 (2010)).

Fedor now appeals the district court’s judgment compelling her to arbitrate her employment-related claims against UHC. She argues that—even for arbitration policies containing delegation clauses—courts must first determine whether an agreement to arbitrate was formed before sending the case to an arbitrator. In addition to opposing Fedor’s challenge to the 2016 arbitration policy, UHC argues that we should affirm the lower court’s arbitration order on the basis that the 2006, 2012, and 2015 policies were valid, or on the basis that the plaintiffs implicitly agreed to arbitrate their employment- related claims by commencing employment with UHC after reading the company’s arbitration policy in their offer letters.

II.

Under de novo review,1 we find that the district court erred by compelling arbitration based on Fedor’s failure to specifically challenge the arbitration clause within the 2016 arbitration agreement which, according to Fedor, was never formed between herself and UHC. It is true that a delegation clause can typically be “severed” from an arbitration agreement and can thus prevent a court from deciding certain arbitrability issues unless a litigant challenged the clause directly. However, a delegation clause cannot be severed from an agreement that does not exist. Courts

1 We review orders granting a motion to compel arbitration de novo. Williams v.

Imhoff, 203 F.3d 758, 762 (10th Cir. 2000).

must therefore first determine whether an arbitration agreement was indeed formed before enforcing a delegation clause therein.

A.

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