Fairbanks v. Broker's Alliance of Ohio, Inc.

CourtOhio Court of Appeals
DecidedJune 11, 2026
Docket25 MA 0095
StatusPublished

This text of Fairbanks v. Broker's Alliance of Ohio, Inc. (Fairbanks v. Broker's Alliance of Ohio, Inc.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fairbanks v. Broker's Alliance of Ohio, Inc., (Ohio Ct. App. 2026).

Opinion

[Cite as Fairbanks v. Broker's Alliance of Ohio, Inc., 2026-Ohio-2213.]

IN THE COURT OF APPEALS OF OHIO SEVENTH APPELLATE DISTRICT MAHONING COUNTY

ERIN FAIRBANKS,

Plaintiff-Appellant,

v.

BROKER'S ALLIANCE OF OHIO, INC. dba DCW GROUP,

Defendant-Appellee.

OPINION AND JUDGMENT ENTRY Case No. 25 MA 0095

Civil Appeal from the Court of Common Pleas of Mahoning County, Ohio Case No. 2023 CV 02385

BEFORE: Carol Ann Robb, Mark A. Hanni, Katelyn Dickey, Judges.

JUDGMENT: Affirmed.

Atty. Randy J. Hart, Atty. A. Scott Fromson, for Plaintiff-Appellant and

Atty. Thomas F. Hull, II, Atty. E. Carroll Thornton, Jr. Manchester Newman & Bennett, LPA, for Defendant-Appellee.

Dated: June 11, 2026 –2–

Robb, J.

{¶1} Plaintiff-Appellant Erin Fairbanks appeals the decision of the Mahoning County Common Pleas Court granting summary judgment to Defendant-Appellee Broker’s Alliance of Ohio, Inc. dba DCW Group. Appellant contends the court erred in finding there existed no genuine issue of material fact on her claims for breach of contract, promissory estoppel, and unjust enrichment. For the following reasons, the trial court’s judgment is affirmed. STATEMENT OF THE CASE {¶2} Appellee is an insurance benefits consultant and broker selling major medical insurance, non-major medical insurance (dental, life, vision, and disability), and Medicare products in addition to administering some of these employee benefits for its clients. It is a private corporation with two owners, Robert Gearhart Sr. (R.G. Sr.) and Robert Gearhart Jr. (R.G. Jr.). {¶3} In a letter agreement dated November 7, 2017, Appellee extended a written job offer to Appellant for the position of account manager. The agreement said she would be required to maintain her life, accident, and health insurance license issued by the State of Ohio with Appellee purchasing her errors and omissions insurance. As additional job benefits, Appellee would pay 100% of Appellant’s health insurance premiums (subject to change after 2018) and grant her seven vacation days and eight holidays. {¶4} The following payment clause explained the right to account-based pay applying a fixed percentage of revenue managed but with the assurance of a minimum annual base salary that would be higher than the alternative figure due to the low revenue she would be assigned to manage: Your annual salary will be $42,800. Each year your base salary will be equal to ten percent (10%) of the revenue you are managing. On your date of hire, the amount of revenue you will be managing will be less than $428,000 but your base salary for this position will not go below $42,800. (S.J. Ex. B-2). The agreement was signed by R.G. Jr. on behalf of Appellee on November 6, 2017 and thereafter signed by Appellant.

Case No. 25 MA 0095 –3–

{¶5} Appellant also received a written description of the account manager position, which explained the position had no supervisory responsibilities and reported to R.G. Sr. and R.G. Jr. Before providing a list of functions, the job description’s summary of the objective included the following statement: “The person in this position will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.” (Emphasis added.) (S.J. Ex. B-1); (S.J. Opp. Ex. 2). {¶6} The education and experience portion of the job description described various qualifications including, “Required insurance licenses or ability to obtain within 90 days.” Lastly, the document concluded: “Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.” Id. {¶7} Appellant began working for Appellee on December 4, 2017. She apparently left a long-time position as an employee benefits specialist for this new job. (Pl. Aff.); (Pl. 2022 Dep. 15-16, 27). After approximately three months, Appellant complained about her high deductible for health insurance and her low vacation allocation while asserting her former employer wanted her to return. As a result, Appellee agreed to contribute $6,000 to Appellant’s 2018 health savings account and to give her an extra eight vacation days. (R.G. Sr. Aff.); (Pl. 2022 Dep. 27-28). Appellant signed a March 19, 2018 letter agreement memorializing the new benefits. (S.J. Ex. B-3). {¶8} After a year of employment, Appellant asked for and received a raise. (R.G. Sr. Aff.). The resulting January 30, 2019 letter agreement she signed memorialized the following additions: a “3% increase in your base salary beginning with the February 1, 2019 payroll" (which increased her annual salary from $42,800 to $44,084); a $5,000 bonus in April, after Appellee received the prior year firm bonuses; and another $6,000 contribution to Appellant’s health savings account. (S.J. Ex. B-5); (S.J. Opp. Ex. 5). At deposition, she conceded receiving all of these payments and benefits, and she acknowledged all promises were in writing. (Pl. 2022 Dep. 30, 34). {¶9} On January 5, 2021, after three years of working for Appellee, Appellant was terminated due to a series of mistakes. (R.G. Sr. Aff.); (S.J. Ex. B-6). A few months

Case No. 25 MA 0095 –4–

later, she filed suit against Appellee but dismissed that action in February 2023. She refiled the lawsuit on December 1, 2023, resulting in the case at issue. {¶10} Appellant’s complaint set forth claims for breach of contract, promissory estoppel, and unjust enrichment. All three claims revolved around her allegation that Appellee failed to pay the promised compensation. (A claim for fraud in the inducement was not maintained in opposition to summary judgment or on appeal.) The complaint alleged, “From the beginning of her employment with DCW, through December 2020, Ms. Fairbanks was the only account manager. Thus, for that time, all insurance written by DCW was managed by Ms. Fairbanks.” The complaint theorized Appellee’s total revenue was $428,000 when Appellant was hired, and this is why she was paid $42,800. It was then claimed the amount of revenue she managed grew to over $25 million, entitling her to over $2.5 million. {¶11} In moving for summary judgment, Appellee explained the figure of $25 million used in Appellant’s complaint appeared to be based on the amount Appellee’s clients paid directly to their insurance carriers. Appellee’s actual revenue, derived from major medical products, was received from the insurers as a flat-rate commission based on each member enrolled in a client's employer-offered benefit plan. (Aff. R.G. Sr.). {¶12} Appellee’s motion explained Appellant’s counsel eventually realized this particular error but still claimed Appellant was entitled to her percentage of Appellee’s total annual revenue regardless of whether it was derived from her assigned book of business. Appellee urged this demand for a percentage of the total revenue, even if it was derived from clients outside of the book of business assigned to Appellant, contravened the plain terms of the employment agreement. It was pointed out the book of business assigned to Appellant included only certain clients and only major medical insurance products (not vision, dental, disability, life, or Medicare).

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Bluebook (online)
Fairbanks v. Broker's Alliance of Ohio, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/fairbanks-v-brokers-alliance-of-ohio-inc-ohioctapp-2026.