Evans v. Capital Blue Cross

CourtDistrict Court, M.D. Pennsylvania
DecidedMarch 4, 2021
Docket1:19-cv-00497
StatusUnknown

This text of Evans v. Capital Blue Cross (Evans v. Capital Blue Cross) is published on Counsel Stack Legal Research, covering District Court, M.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Evans v. Capital Blue Cross, (M.D. Pa. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA

BARBARA EVANS, : CIVIL ACTION NO. 1:19-CV-497 : Plaintiff : (Judge Conner) : v. : : CAPITAL BLUE CROSS, : : Defendant :

MEMORANDUM Plaintiff Barbara Evans (hereinafter “Ms. Evans” or “Evans”) advances claims for discrimination, retaliation, and violation of Pennsylvania state law against her former employer, Capital Blue Cross. Before the court are Capital Blue Cross’s motion for summary judgment as to each of Evans’ claims, and Evans’ motion for partial summary judgment as to her disability-based discrimination claim. For the following reasons, we will deny Evans’ motion for partial summary judgment and Capital Blue Cross’s motion to strike. We will grant in part and deny in part Capital Blue Cross’s motion for summary judgment. I. Factual Background & Procedural History1 Capital Blue Cross is a Pennsylvania nonprofit corporation that issues and administers healthcare benefit programs in Pennsylvania. (Doc. 29 ¶¶ 5, 6; Doc. 30

¶¶ 5, 6). Ms. Evans is a Black female who began her employment with Capital Blue Cross in June of 2002. (Doc. 50-2 ¶¶ 2, 3). She was initially hired as a Customer Service Representative and was subsequently promoted to Senior Customer Service representative in December of 2006, to Technical Assistant in October of 2007, and to Customer Analyst in May of 2009. (Id. ¶¶ 4-7). Her last promotion was in March of 2015 to Senior Commercial Appeals and Grievance Resolution Specialist in the Commercial Appeals and Grievance Department. (Id. ¶ 8).

Ms. Evans was assigned to Capital Blue Cross’s Tecport office until late 2012 or early 2013, when she was relocated to the Elmerton office. (Doc. 42 ¶ 12; Doc. 47 ¶ 12; Doc. 50-1 at 8; Doc. 50-2 ¶ 13). Evans’ supervisor at the Elmerton facility was

1 Local Rule 56.1 requires that a motion for summary judgment pursuant to Federal Rule of Civil Procedure 56 be supported “by a separate, short, and concise statement of the material facts, in numbered paragraphs, as to which the moving party contends there is no genuine issue to be tried.” M.D. PA. L.R. 56.1. A party opposing a motion for summary judgment must file a separate statement of material facts, responding to the numbered paragraphs set forth in the moving party’s statement and identifying genuine issues to be tried. Id. Unless otherwise noted, the factual background herein derives from the parties’ Rule 56.1 statements of material facts. (See Docs. 36, 50-2, 42, 47). To the extent the parties’ statements are undisputed or supported by uncontroverted record evidence, the court cites directly to the statements of material facts.

For ease of reference, we cite to all record evidence by the page number on the header supplied by our Case Management and Electronic Case Filing system. (See Docs. 36-1, 38, 39-3, 39-4, 39-5, 43-1, 50-2). Where a party’s Rule 56.1 response is unsupported, we deem the fact it responds to as uncontroverted. M.D. PA. L.R. 56.1. Part and parcel of this process, we have scrutinized the parties’ Rule 56.1 documentation and independently considered the entire record. Melissa Schreck. (Doc. 50-2 ¶ 14). Between 2010 and December of 2012, Evans participated in the company’s work-from-home program, (id. ¶ 9; Doc. 50-1 at 7), and received positive reviews, (see Doc. 42 ¶¶ 7-10; Doc. 47 ¶¶ 7-10).2

A. Requests for Disability Accommodations Ms. Evans began to experience allergy symptoms in the late 1990s. (Doc. 50-1 at 6). In 2006, she began treatment with Robert Zuckerman, MD, a specialist in allergy and asthma conditions. (Doc. 42 ¶ 3; Doc. 47 ¶ 3). Dr. Zuckerman diagnosed Evans with asthma, allergic rhinitis, and sinusitis. (Doc. 42 ¶ 4; Doc. 47 ¶ 4). Evans claims that the workplace conditions at Capital Blue Cross’s Elmerton facility exacerbated her symptoms. She asserts that, over a one-and-a-half-year

period, she made several requests for air quality and mold testing for her cubicle. (Doc. 50-2 ¶ 16; Doc. 57 at 5; Doc. 57-1 at 7). Specifically, Evans believed a panel on the partition at her cubicle desk was covered in mold spores. (Doc. 50-2 ¶ 18). She testified that, during 2014, she would experience allergy symptoms 10 to 15 minutes after entering the Elmerton facility and that, at some point in 2014, she asked Capital Blue Cross to replace the suspect panel, have it professionally cleaned, or

move her to another desk. (Id. ¶¶ 17, 19; Doc. 36-1 at 85). The record reflects that in May and June of 2014, Evans requested to work from home due to illness, (Doc. 42 ¶ 72; Doc. 47 ¶ 72), and to work “in a less stressful

2 In May of 2014, in response to federal regulatory issues, (see Doc. 50-2 ¶ 11), Capital Blue Cross recalled all of its work-from-home employees handling correspondence or appeals to the Elmerton office, effective July 14, 2014, (see Doc. 36-1 at 53). Evans’ recall from the work-from-home program predated these sanctions. (See Doc. 50-2 ¶ 12; Doc. 50-1 at 7). environment,” (Doc. 43-1 at 54; see also Doc. 42 ¶ 73; Doc. 47 ¶ 73). Internal emails among managerial staff3 conclude that the company could not accommodate her request, (Doc. 42 ¶ 73; Doc. 47 ¶ 73), and on October 3, 2014, a human resources

employee advised Ms. Evans via email of this decision, (Doc. 43-1 at 55). Capital Blue Cross asserts that its denial was consistent with its decision to terminate its work-from-home policy for certain positions in May of 2014. (Doc. 47 ¶ 73); see also supra at 3 n.2. Evans inquired as to the availability of other positions that would allow her to work from home, but management advised her that there were no openings. (Doc. 43-1 at 56-57). On November 5, 2014, Dr. Zuckerman wrote to Capital Blue Cross and

explained: We treat [Evans] for recurrent sinusitis and allergy. Part of her care includes avoiding triggers in her environment. She has indicated that she wants to use an air filter at her work due to excessive dust and mold in the air which is known to trigger her respiratory problems. I agree that this is a medical necessity. Please make accommodations so that she can keep an air filter at her desk.

(Doc. 42 ¶ 27; Doc. 47 ¶ 27). Dr. Zuckerman also issued Evans a prescription for a “Filter Air PP hepa style for an open space at work,” (Doc. 42 ¶ 28; Doc. 47 ¶ 28), which he reissued on May 22, 2015, (Doc. 42 ¶ 29; Doc. 47 ¶ 29). In addition to Dr. Zuckerman’s recommendation, Sue Blumenschein—a trained nurse who worked at

3 By email dated May 29, 2014, Charmaine Morrissey, Capital Blue Cross’s Occupational Health Nurse, broached Evans’ request with Maureen Fairbanks, Kieran Hull, and Heather Wright. (Doc. 42 ¶ 72; Doc. 47 ¶ 72; Doc. 43-1 at 54). Maureen Fairbanks is a Human Resource Specialist. (Doc. 43-1 at 55). Kieran Hull is a Senior Director of Human Resources. (Id. at 54). Heather Wright is a Health Suite Assistant in the human resources department. (Id. at 75). the Elmerton facility—diagnosed Evans with rhinitis and recommended that she use an air purifier at her desk. (Doc. 42 ¶¶ 20-22; Doc. 47 ¶¶ 20-22). Evans reiterated her concerns about suspected mold in her workplace to

Schreck at some point in early March of 2015. (See Doc. 47-1 at 47). After Schreck raised this complaint internally,4 (Doc. 50-2 ¶ 16; Doc. 47-1 at 47), Capital Blue Cross management enlisted Michael Ketner, its Director of Facilities, to investigate the suspect workspace, (see Doc. 47-1 at 47). Ketner examined the panel under Evans’ workspace and, after observing a stain, asked one of his associates to try to extract it. (Doc. 36-1 at 77). In a reply email, Ketner’s associate reported he had “extracted under the workstation panel with a couple of different chemicals, including

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