Erie Metropolitan Transit Authority v. PLRB

Commonwealth Court of Pennsylvania·Decided August 31, 2026·No. 360 C.D. 2025·Unpublished·Tsai

Opinion

IN THE COMMONWEALTH COURT OF PENNSYLVANIA

Erie Metropolitan Transit Authority, :

:

Petitioner :

:

v. :

:

Pennsylvania Labor Relations Board, :

: No. 360 C.D. 2025

Respondent : Submitted: March 3, 2026

BEFORE: HONORABLE PATRICIA A. McCULLOUGH, Judge HONORABLE STELLA M. TSAI, Judge HONORABLE MARY HANNAH LEAVITT, Senior Judge

OPINION NOT REPORTED

MEMORANDUM OPINION BY JUDGE TSAI FILED: August 31, 2026

Erie Metropolitan Transit Authority (Authority) petitions for review from a final order of the Pennsylvania Labor Relations Board (Board), which dismissed the Authority’s exceptions and made final the proposed decision and order of a hearing examiner. The Board held that the position of dispatcher is not a supervisory position subject to exclusion from the collective bargaining unit under the Public Employe Relations Act (PERA).1 Upon review, we affirm.

I. BACKGROUND

The Authority provides public transportation services in Erie County, including fixed-route bus service. In 1978, Amalgamated Transit Union, Local 568 (Union) was certified as the exclusive representative of a bargaining unit consisting

1 Act of July 23, 1970, P.L. 563, as amended, 43 P.S. §§ 1101.101–1101.2301.

of dispatchers, bus drivers, vehicle maintenance employees, and various other positions at the Authority.

The general scope of the dispatchers’ duties and responsibilities is not in dispute. The Authority employs seven dispatchers, three in full-time positions and four temporary dispatchers. Apr. 16, 2024 Order, Finding of Fact (F.F.) ¶ 7. The three full-time dispatchers have the titles Dispatch Supervisor A, B, and C, corresponding to the three dispatch shifts of the workday. Id., F.F. ¶ 23. The written job descriptions for the dispatchers, which have not changed since 1991, reflect that the three dispatcher supervisor positions have similar duties, with Dispatcher Supervisor A having the additional responsibility of counting money. Id., F.F. ¶ 24. The temporary dispatchers are bus drivers who fill in and perform dispatcher duties as needed. Id., F.F. ¶ 7. Full-time dispatchers also drive a bus route one or two times per month. Id.

Dispatchers have a limited role in assignment of work to bus drivers. Senior bus drivers, or “run operators,” select defined bus routes pursuant to a senioritypreferred bidding process under the collective bargaining agreement (CBA). Id., F.F. ¶¶ 8, 10. Junior drivers, known as “board operators” or “sheet operators,” fill in for run operators who are on vacation or absent for any reason. Id., F.F. ¶ 8. “Show-ups” are run or board operators who operate “supply buses” to supplement scheduled service as necessary. Nov. 14, 2022 Hearing Transcript (H.T.) at 46, 132- 133, Reproduced Record (R.R.) at 96a, 182a-183a. The CBA provides that assignment of all bus runs and overtime be in seniority order. Apr. 16, 2024 Order, F.F. ¶¶ 10-12. In addition, the Authority maintains rules governing dispatchers’ assignment of work to board operators, which provide that overtime shall be assigned on a seniority basis. Id., F.F. ¶ 8; Union Ex. 8, R.R. at 676a-678a.

As part of their duties, dispatchers shadow drivers and perform street checks to assess compliance with applicable work rules. Apr. 16, 2024 Order, F.F. ¶¶ 17, 20. When dispatchers detect a rule infraction, they inform the drivers and prepare an incident report, which management uses to discipline the drivers. Id., F.F. ¶ 17. Dispatchers have the discretion to direct drivers to revisit bus stops if they are off schedule and reroute buses when the designated route is blocked. Id., F.F. ¶¶ 21, 22.

When a bus driver fails to show up on time for a shift, the dispatcher records a “miss.” Id., F.F. ¶ 13. Once the dispatcher records the miss, the driver has discretion to stay and work or go home and miss the shift. Id. Management, rather than the dispatcher, is responsible for imposing discipline related to misses. Id.

On December 7, 2020, the Authority filed a petition for unit clarification, requesting the exclusion of dispatchers and nine other positions from the certified bargaining unit. Ultimately, the Board dismissed the petition, and the Authority filed a petition for review. Following mediation in this Court, the parties agreed to a remand to allow the Authority to file an amended petition limited to the issue of whether dispatchers are supervisors and should be excluded from the bargaining unit.

After the Authority filed its amended petition, this matter proceeded to three days of hearings before a hearing examiner. The Authority presented the following witnesses at the hearings: Director of Operations Edwin Torres, full-time dispatchers Troy Trimper and Julie Michalak, former dispatcher and current bus driver Jermaine Beason, and bus driver Andre Williams. Torres testified that dispatchers act as management’s “eyes and ears” to ensure drivers are doing their jobs and effectively act as the drivers’ supervisors. Nov. 14, 2022 H.T. at 123-24, 136, R.R. at 173a- 174a, 186a. According to Torres, drivers must follow dispatchers’ directives and

speak respectfully to them. Id. at 136-37, 150, R.R. at 186a-187a, 200a. Torres stated that dispatchers have the discretion to determine, without the input of management: the number of show-up drivers on a given shift; when to reroute buses; when to direct a driver who is running early or skipped stops to rerun their route; when to send a supply bus out to maintain an on-time schedule; and whether to call emergency services to respond to an incident on a bus. Id. at 126-27, 130-31, 133, 137-38, 152, R.R. at 176a-177a, 180a-181a, 187a-188a, 202a. Dispatchers also direct the work of garage employees to drive out new buses when mechanical issues arise and to clean and repair bus shelters. Id. at 146-47, R.R. at 196a-197a. Furthermore, dispatchers are authorized to relieve the director of scheduling from bus driving duties, which occurs two or three times per year. Id. at 147-48, R.R. at 197a-198a. Torres explained that the dispatchers’ decisions regarding staffing often result in employees’ receipt of overtime pay. Id. at 133, 140, R.R. at 183a, 190a.

Torres testified that dispatchers may send drivers home from their shifts, without pay, based on violations of work rules or where the driver is operating a bus in an unsafe way. Id. at 154-55, 188, R.R. at 204a-205a, 238a. In addition, dispatchers have discretion to waive misses for drivers who arrive late for their shift and permit the drivers to work the shift. Id. at 156-57, R.R. at 206a-207a. Torres described a 2019 incident when dispatchers recorded misses for two drivers on a particular shift but assigned work to one of the drivers and sent the other one home. Id. at 157-60, R.R. at 207a-210a.

Trimper testified that he has discretion as a dispatcher to direct and assign work to bus drivers, including instructing drivers to maintain the schedule so they do not arrive early or late at stops, directing drivers to return to stops to pick up passengers that were missed, and authorizing drivers to deviate from their routes due

to road closures. Id. at 37-38, 44-46, R.R. at 87a-88a, 94a-96a. Trimper explained that he has authority to send out a supply bus operated by a show-up driver to augment existing service, which might result in overtime pay for the show-up driver. Id. at 45-49, R.R. at 95a-99a. Trimper stated that dispatchers are responsible for ensuring that there is adequate staffing during their shifts, including by selecting drivers to work special events. Id. at 50-52, 71-73, R.R. at 100a-102a, 121a-123a. Trimper indicated that he assigns work to the drivers he has “known in the past to want overtime” when staffing special events, and there is no requirement that dispatchers follow seniority order after 1:00 p.m. Id. at 51-52, 91, R.R. at 101a- 102a, 141a.

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