ERI Brands, LLC v. PayNetWorx, LLC

CourtDistrict Court, S.D. Ohio
DecidedJuly 3, 2025
Docket1:24-cv-00415
StatusUnknown

This text of ERI Brands, LLC v. PayNetWorx, LLC (ERI Brands, LLC v. PayNetWorx, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ERI Brands, LLC v. PayNetWorx, LLC, (S.D. Ohio 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO WESTERN DIVISION – CINCINNATI

ERI BRANDS, LLC, et al., : Case No. 1:24-cv-415 : Plaintiffs, : Judge Matthew W. McFarland : v. : : PAYNETWORX, LLC, et al., : : Defendants. : ______________________________________________________________________________

ORDER AND OPINION ______________________________________________________________________________ This matter is before the Court on Defendants Pathward and PayNetWorx, LLC’s Motions to Dismiss Plaintiffs’ Complaint. (Docs. 20, 22.) Plaintiffs filed a Response in Opposition (Doc. 24) to both Defendants’ Motions, and Defendants each filed a Reply in Support (Docs. 25, 26). Thus, this matter is ripe for review. For the following reasons, Defendant Pathward’s Motion to Dismiss (Doc. 20) is GRANTED IN PART AND DENIED IN PART. Defendant PayNetWorx, LLC’s Motion to Dismiss (Doc. 22) is GRANTED IN PART AND DENIED IN PART. FACTS AS ALLEGED I. The Parties Plaintiffs ERI Brands, LLC, (“ERI”) and Rocket Systems, Inc. (“Rocket”) are online merchants. (Compl., Doc. 1, ¶¶ 1, 3.) ERI is a Florida company with its principal place of business in Cincinnati, Ohio, while Rocket is a Wyoming corporation with its principal place of business also in Cincinnati, Ohio. (Id.) Defendant PayNetWorx, LLC, (“PNX”) is a Texas company that provides payment processing services to merchants. (Id. ¶¶ 5, 26.) Defendant Pathward National Association and Defendant Pathward Financial, Inc. are

collectively known throughout this proceeding as “Pathward.” (Id. ¶14.) Pathward is a member bank, or acquiring bank, of the four major credit card brands (Visa, Mastercard, American Express, and Discover) (“Card Brands”), which allows Pathward to process credit and debit card purchases from merchants. (Id. ¶ 21.) These Card Brands have Association Rules specific to each brand, and the payment industry relies on these publicly available rules. (Id. ¶ 23.) Pathward contracts with third-party organizations

such as PNX to provide payment processing services to merchants. (Id. ¶ 26.) II. Alleged Misconduct Plaintiffs allege that Defendants engaged in fraud in two ways. First, Plaintiffs claim that Defendants were secretly recouping “chargebacks,” which occur when customers dispute charges on their debit or credit card and those charges are then taken

from the merchant’s account pending resolution of the dispute. (Compl., Doc. 1, ¶¶ 57- 82.) When a disputed charge is resolved in the customer’s favor, the merchant does not recoup the funds. (Id. ¶ 59.) But when a disputed charge is settled in favor of the merchant, the merchant does recoup those funds. (Id.) Acquiring banks like Pathward, along with their service providers, like PNX, have access to chargeback information and

control the funds involved in those disputes. (Id. ¶¶ 59-64, 67-69.) Plaintiffs claim that Defendants knew certain chargebacks were resolved in Plaintiffs’ favor but nevertheless kept the funds. (Id. ¶¶ 67-69.) Plaintiffs assert that Defendants intentionally concealed this conduct from them. (Id. ¶¶ 69-82.) Plaintiffs also allege that Defendants charged them fees for services that Defendants did not provide and costs that Plaintiffs did not incur. (Compl., Doc. 1, ¶¶

83-97.) One such example is the “Rapid Dispute Resolution” (“RDR”) fee. (Id. ¶¶ 83-85.) Plaintiffs claim Defendants charged RDR fees despite never disclosing such fees to Plaintiffs, obtaining Plaintiffs’ permission, or providing services to justify such fees. (Id.) Plaintiffs bring claims of negligent misrepresentation, negligence, fraudulent inducement, fraud, conversion, and accounting against Defendants. (Id. ¶¶ 119-87.) PROCEDURAL POSTURE

On August 2, 2024, Plaintiffs filed their Complaint in this Court. (Compl., Doc. 1.) On September 19, 2024, Pathward filed its Motion to Dismiss (Doc. 20) and on October 3, 2024, PNX filed its Motion to Dismiss (Doc. 22), joining Pathward’s Motion and providing an independent argument for dismissal. Plaintiffs consolidated their responses to both Motions into one Response in Opposition (Doc. 24). Pathward filed a Reply in Support

(Doc. 25) and PNX joined Pathward in its Reply (Doc. 26). As PNX has joined Pathward in its arguments, the Court will refer to the arguments made in Pathward’s Motion as Defendants’ arguments collectively. LAW A Rule 12(b)(6) motion to dismiss for failure to state a claim tests a plaintiff’s cause

of action as stated in a complaint. Golden v. City of Columbus, 404 F.3d 950, 958 (6th Cir. 2005); Fed. R. Civ. P. 12(b)(6). A claim for relief must be “plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). Courts accept all factual allegations as true and construe them in the light most favorable to the plaintiff. Doe v. Baum, 903 F.3d 575, 581 (6th Cir. 2018). That said, courts are not bound to do the same for a complaint’s legal conclusions. Twombly, 550 U.S. at 555. And, when a complaint contains sufficient facts to

satisfy the elements of an affirmative defense put forth by a defendant, courts may grant dismissal on that basis. Est. of Barney v. PNC Bank, Nat. Ass’n, 714 F.3d 920, 926 (6th Cir. 2013). Meanwhile, Rule 9(b) requires a higher standard for a plaintiff who alleges fraud in the complaint. Fed. R. Civ. P. 9(b). In alleging fraud, a plaintiff must state “with particularity the circumstances constituting fraud.” Michaels Bldg. Co. v. Ameritrust Co.,

N.A., 848 F.2d 674, 679 (6th Cir. 1988). This higher standard, however, “does not require omniscience,” but rather “requires that the circumstances of the fraud be pled with enough specificity to put defendants on notice as to the nature of the claim.” Id. at 680. This is especially true when “there has been no discovery,” and the facts underlying the claims of fraud “are within the defendant’s control.” Id.

ANALYSIS In support of their Motions, Defendants rely on PNX’s Merchant Application, which both Plaintiffs executed, and PNX’s Terms and Conditions (“Terms”), to which the Merchant Applications are subject. (Motions, Docs. 20, 22; see also Merchant Application for ERI, Doc. 20-1; Merchant Application for Rocket, Doc. 20-2; PNX’s Terms, Doc. 20-3.)

Plaintiffs, meanwhile, argue that these documents are improperly before the Court at the motion to dismiss stage, as they are outside the pleadings. Since the use of these contracts affects both the choice of law and the analysis of Defendants’ Motions, the Court will first determine whether it can consider these contracts. The Court will then analyze which state’s law applies. And finally, the Court will move onto the merits of Defendants’ Motions.

I. Use of the Contracts In their Motions, Defendants reference both the Merchant Applications signed by Plaintiffs and PNX’s Terms, which the Merchant Applications incorporate. (Pathward’s Motion, Doc. 20, Pg. ID 86; PNX’s Motion, Doc. 22-1, Pg. ID 179.) But, Plaintiffs argue that the Court should not consider these contracts at this stage for two reasons. First, Plaintiffs state that the contracts are “outside the pleadings.” (Response, Doc. 24, Pg. ID 196.)

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ERI Brands, LLC v. PayNetWorx, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/eri-brands-llc-v-paynetworx-llc-ohsd-2025.