Eonline Global, Inc. v. Google LLC

387 F. Supp. 3d 980
District Court, N.D. California·Decided May 15, 2019·No. Case No. 5:16-cv-05822-EJD·Published·Cited by 8 cases

Opinion

EDWARD J. DAVILA, United States District Judge

This matter is a dispute over a contract for online advertising. Defendant Google LLC connects companies that seek to advertise their goods or services with the publishers of webpages that wish to make a profit by placing ads on their webpages. Plaintiffs eOnline Global, Inc., Sonoran Online Marketing, LLC, and Four Peaks Online Marketing, LLC (collectively "Plaintiffs") are website publishers that have brought suit against Google for breach of contract, breach of the implied covenant of good faith and fair dealing, and for declaratory relief. Their claims arise from Google's termination of their advertising accounts and withholding of more than $400,000 in unpaid funds. Google has moved for summary judgment as to all three of Plaintiffs' causes of action. Plaintiffs cross-moved for summary judgment. The Court has considered the parties' papers and listened to their oral argument.

*983For the reasons stated below, the Court grants Google's motion and denies Plaintiffs' cross motion.

I. Background

Google runs an advertising program called AdSense where it acts as the go-between for advertisers and publishers. Ex. 20, Liu Decl. ¶ 3. Through AdSense, Google provides publishers, such as Plaintiffs, with bits of code to post on their webpages. Liu Decl. ¶ 3. Google's algorithms determine which ads to feature on which websites, and that bit of code displays the ads. Id. ¶ 4. In the version of the program of which Plaintiffs were a part, every time a visitor to their websites clicked on an ad, Google charged the advertiser and paid 68 percent of the charge to Plaintiffs while retaining 32 percent for itself. Id. ¶ 6. Google uses various tools to attempt to ensure that it only charges advertisers for "valid" clicks-that is clicks from real users with real interest in the advertisers' goods and services. Id. In theory, the publishers attract website visitors who would be genuinely interested in the ads, and in turn they receive payment when their visitors click the ads. Id. ¶¶ 6, 24. Advertisers, meanwhile, can display their ads to potential customers that have genuine interest in their goods and services. Id. Google pays publishers at the end of the calendar month following any month when the publishers earned a balance. Ex. 9 at 514.

Plaintiffs are three website publishing companies founded, owned, and run by Mark Ashworth and Travis Newman. Ex. 3 at 19:19-20:3; Ex. 4 at 38:18-39:16. Because Google limits each AdSense account to 500 URLs, Ashworth and Newman-following advice from a Google employee's online forum posting-created and used three separate companies to increase the number of URLs that could they use with AdSense. Ex. B at 16:12-20. Ashworth and Newman controlled the three companies and ran their business the same way across them. Ex. 4 at 20:14-23:6. Most of the content for their websites was created by a third-party vendor called Textbroker, which writes discrete articles. See Ex. 43. Plaintiffs also hired three "writer managers," including an individual named Mindi Fishman, to manage the creation of the content and, sometimes, to write articles themselves. Ex. 3 at 20:14-20; Ex. 5 at 30:9-12, 36:15-21, 39:9-14.

As participants in AdSense, Plaintiffs agreed to the Google AdSense Online Terms of Service ("the TOS"). Ex. 9. The TOS expressly incorporate another document called the AdSense Program Policies (ex. 10 ("the Program Policies")) (collectively "the Agreement"). Ex. 9 at 1. Plaintiffs do not dispute that these two documents constitute the contract at issue and that they are bound by their terms. The Agreement lays out how publishers will be paid, sets standards and requirements for webpages and content, allows either party to terminate the Agreement for any reason, and includes a Limitation of Liability provision that limits the liability of both parties to "THE NET AMOUNT RECEIVED AND RETAINED BY THAT PARTICULAR PARTY ... DURING THE THREE MONTH PERIOD IMMEDIATELY PRECEDING THE DAY OF THE CLAIM." Ex. 9; Ex. 10. The Agreement also allows Google to withhold payment if it "terminate[s] the Agreement due to [a publisher's] breach or due to invalid activity." Ex. 9 at 516.

Plaintiff companies signed up for AdSense in 2008, 2010, and 2015. Liu Decl. ¶¶ 10-11. They earned money through the program until the weeks preceding Google's termination of their accounts. Id. Google linked the accounts for each Plaintiff in their internal systems so that they *984were evaluated together. See id. ¶ 37. In early 2016, Google began sending Plaintiffs warnings that their ad placement on mobile sites violated Google's standards. Liu Decl. ¶¶ 68-69. Google sent more than a dozen warnings to Plaintiffs. Id. ¶ 67. Google terminated each Plaintiff company's account on July 12, 2016. Id. ¶ 70. The termination notice states: "This email is to alert you that your AdSense account was found to be non-compliant with our AdSense program policies and as a result, your AdSense account has been disabled .... Violation explanation ... It's important for a site displaying AdSense to offer significant value to the user by providing unique and relevant content, and not to place ads on auto-generated pages or pages with little to no original content." Ex. 35 (emphasis in the original). Plaintiffs filed an internal appeal, but Google denied it on September 26, 2016. Liu Decl. ¶¶ 72-73.

At the time of the termination, Plaintiffs had $404,433.44 in unpaid amounts in their three accounts. Kher. Decl. ¶ 7. Google credited this money, plus its share of the revenue from the ads on Plaintiffs' websites and an additional $221,000, back to the advertisers who had been charged for the ads running on Plaintiffs' websites. Kher Decl ¶¶ 6-11; Ex. 38; Ex. 39.

II. Legal Standard

Summary judgment is appropriate where the moving party shows that no genuine dispute as to any material fact exists and that it is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a). A dispute is "genuine" if there is sufficient evidence that a reasonable fact finder could find for the nonmoving party. Groupion, LLC v. Groupon, Inc. , 859 F. Supp. 2d 1067, 1072 (N.D. Cal. 2012) (citing Anderson v. Liberty Lobby, Inc. , 477 U.S. 242, 248-49, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986) ). A fact is "material" if it could change the outcome of the case. Id. The Court must read the evidence and draw all reasonable inferences in the light most favorable to the nonmoving party. Torres v. City of Madera

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Eonline Global, Inc. v. Google LLC, 387 F. Supp. 3d 980 (N.D. Cal. 2019).

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