Entri LLC v. GoDaddy.com LLC

CourtDistrict Court, E.D. Virginia
DecidedOctober 10, 2024
Docket1:24-cv-00569
StatusUnknown

This text of Entri LLC v. GoDaddy.com LLC (Entri LLC v. GoDaddy.com LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Entri LLC v. GoDaddy.com LLC, (E.D. Va. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division

ENTRI, LLC, ) ) Plaintiff, ) ) v. ) Civil Action No. 1:24-cv-00569 (AJT/WEF) ) GODADDY.COM, LLC., ) ) Defendant. )

MEMORANDUM OPINION AND ORDER Entri, LLC (“Entri”) filed this civil action against GoDaddy.com, LLC (“GoDaddy”) alleging (1) violations of Section 1 of the Sherman Antitrust Act, (2) Tortious Interference with Contract, and (3) Tortious Interference with Business Expectancy, together with a request for a declaratory judgment on multiple grounds. [Doc. No. 23] at 45-50. Before the Court is GoDaddy’s Motion to Dismiss Entri’s Amended Complaint Count I (violations of Section 1 of the Sherman Antitrust Act), Count V (Tortious Interference with Contract), and Count VI (Tortious Interference with Business Expectancy), [Doc. No. 42] (the “Motion”). A hearing was held on September 26, 2024, following which the Court took the Motion under advisement. Upon consideration of the Motion, the memoranda in support thereof and in opposition thereto, and for the reasons stated below, the Motion, [Doc. No. 42], is DENIED. I. BACKGROUND Entri alleges in its Amended Complaint the following: Domain registrars, like GoDaddy, assist individuals with securing an Internet Protocol (“IP”) address and leasing a domain name. [Doc. No. 23] (“the Amended Complaint”) ¶ 31. When a user uses GoDaddy to lease a domain name, GoDaddy does not own the domain name, and the user retains control over the domain’s appearance throughout the lease period. Id. ¶¶ 10, 31, 33. GoDaddy is the “world’s largest domain registrar” with more than “84 million domains” leased, id. ¶ 148, and has a 40% share in the United States domain registration market. Id. ¶ 151. Once the domain name is secured, the user can design, manage, and enhance the website’s appearance and functionality either manually or by using a software-as-a-service provider (“SaaS”). Id. ¶¶ 35-43.

If enhancements are completed within a SaaS, the user must then update the domain name system (“DNS”) records so that the changes appear on the website’s interface. Id. ¶¶ 4, 46-47, 49. Updating DNS records manually requires knowledge of coding or programming and can be complex. Id. ¶ 51; see also id. ¶¶ 52-54. To address the complexity of updating DNS records and facilitate the integration of SaaS enhancements into a domain it has registered, GoDaddy created the Domain Connect protocol, which gives SaaS companies a standard for updating DNS records for GoDaddy-registered domains. Id. ¶¶ 16, 57. Domain Connect only functions if a DNS provider has adopted Domain Connect and only four have. Id. ¶¶ 59. Once a SaaS company receives the protocol, each SaaS

must build an in-application user interface to assist the user in updating the DNS records. Id. ¶¶ 60, 75. Until August 2023, Domain Connect was an open standard license; that is, there was no charge for SaaS companies to use the protocol. Id. ¶¶ 58, 94. In 2021, Entri launched Entri Connect, a software program that automatically configures DNS records. Id. ¶ 61. SaaS companies purchase and incorporate Entri Connect into their software for their users. Id. ¶¶ 61, 70. When a user is logged into their Entri-enabled SaaS account, they are guided through the DNS configuration process through an Entri Connect pop-up window. Id. ¶¶ 64-68. Entri Connect may be used with more than forty DNS providers, id. ¶ 78, and third-party SaaS software users prefer Entri Connect compared to Domain Connect 80% of the time. Id. ¶ 17. Beginning in 2021, GoDaddy permitted its users to utilize Entri Connect to update DNS records for GoDaddy-registered domains. Id. ¶ 84. A user would log into their GoDaddy account through a pop-up window and authorize Entri Connect to update the user’s DNS records. Id. ¶ 85. Once a user authorizes Entri to configure their DNS records, the user is guided through the DNS record configuration process through Entri pop-up windows. Id. ¶¶ 65-68. GoDaddy allowed its

users to utilize Entri Connect from 2021 until January 2024. Id. ¶ 80. Beginning in April 2022, GoDaddy and Entri began negotiating over how they would work together in the future; and in April 2022, Entri and GoDaddy entered into an agreement with respect to how to onboard a new SaaS company that wanted to provide Entri Connect to its users. Id. ¶ 86. Under that agreement, Entri would send GoDaddy the required DNS settings in a format that complied with Domain Connect; and once received, GoDaddy would load them to the system, and Entri Connect could be utilized for that SaaS moving forward. Id. ¶¶ 86-87. Then, in August 2023, GoDaddy informed Entri that GoDaddy would not load any new requests due to the heavy workload for GoDaddy’s DNS team. Id. ¶ 92. GoDaddy also proposed that Entri begin paying a

license fee to continue its use of Domain Connect. Id. ¶ 94. GoDaddy and Entri negotiated paying a licensing fee, allegedly reaching a final agreement, before talks broke down. Id. ¶¶ 95-97. GoDaddy stopped responding to Entri in November 2023. Id. ¶¶ 97-98. In December 2023, GoDaddy announced its revised terms of use, which no longer permitted users of a GoDaddy registered domain to use aggregator services like Entri Connect. Id. ¶¶ 100, 119. Specifically, the revised terms of use forbid “[u]sers or other entities” from “charg[ing] any fees, requir[ing] any payment or compensation, or otherwise offer[ing] a service behind a paywall that uses any part of GoDaddy API or offer any services that rely on GoDaddy API.” Id. ¶ 121. In accordance with the revised terms of use, GoDaddy deleted all Domain Connect templates that Entri submitted on behalf of SaaS companies,1 id. ¶¶ 106, 124, informed SaaS companies that worked with Entri of its changed terms of use, id. ¶¶ 101, 111-16, and that under those changed terms, SaaS companies could only use Domain Connect to assist users with domain DNS configurations moving forward (or require users to complete manual configuration), and invoked a pricing structure for Domain Connect’s use. Id. ¶ 133. GoDaddy also “implied that Entri

Connect was illegal” to one SaaS and had a “scare tactic meeting where [GoDaddy] got aggressive with” another SaaS company. Id. ¶¶ 112, 116. In January 2024, GoDaddy informed Entri that their previous agreement was terminated effective immediately, id. ¶ 102; and Entri stopped using Domain Connect at this time. Id. ¶ 103. Because GoDaddy has a 40% share of the United States domain registration market, GoDaddy’s changed terms of use impacted Entri’s business. See id. ¶¶ 151, 174-177. According to Entri, prospective business deals were lost, existing contracts were canceled, and Entri had to offer significant monetary concessions to other customers to keep their business. Id. ¶¶ 174-177. Even after Entri offered a 50% monetary concession to at least one SaaS, the SaaS still terminated

the contract, citing that “the GoDaddy issue impacts far more than 25% of the domains for [us].” Id. ¶ 156. On March 7, 2024, GoDaddy sent Entri a cease-and-desist letter, which demanded that Entri halt “its unauthorized efforts to utilize the GoDaddy Domain Connect web-based flow and API” and stated that Entri’s continued use of GoDaddy’s API violated “GoDaddy’s API Terms of use (‘API TOU’), Sections 32 and 43(a) of the Lanham Act, the Computer Fraud and Abuse Act, codified at 18 U.S.C. §1030 (the ‘Computer Fraud and Abuse Act’), and GoDaddy’s common law

1 According to the Amended Complaint, because the templates were created using Domain Connect, they would have functioned without Entri Connect and would have continued to allow users to automatically configure DNS records. Id. ¶ 106. rights.” Id. ¶ 181.

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Bluebook (online)
Entri LLC v. GoDaddy.com LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/entri-llc-v-godaddycom-llc-vaed-2024.