Enigma Software Group USA, LLC v. Malwarebytes Inc.

CourtDistrict Court, N.D. California
DecidedJune 6, 2024
Docket5:17-cv-02915
StatusUnknown

This text of Enigma Software Group USA, LLC v. Malwarebytes Inc. (Enigma Software Group USA, LLC v. Malwarebytes Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Enigma Software Group USA, LLC v. Malwarebytes Inc., (N.D. Cal. 2024).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 SAN JOSE DIVISION 7 8 ENIGMA SOFTWARE GROUP USA LLC, Case No. 17-cv-02915-EJD

9 Plaintiff, ORDER DENYING DEFENDANT’S RENEWED MOTION TO DISMISS 10 v. SECOND AMENDED COMPLAINT

11 MALWAREBYTES INC., Re: ECF No. 179 Defendant. 12

13 Plaintiff Enigma Software Group USA, LLC (“Enigma” or “Plaintiff”) brings this suit 14 alleging that Defendant Malwarebytes Inc. (“Malwarebytes” or “Defendant”) wrongfully 15 categorized Plaintiff’s cybersecurity and anti-malware software as “malicious,” a “threat,” and as a 16 Potentially Unwanted Program (“PUP”). In the operative Second Amended Complaint (the 17 “SAC”), Plaintiff asserts claims for (1) violations of the Lanham Act; (2) violations of New York 18 General Business Law (“NYGBL”) § 349; (3) tortious interference with contractual relations; and 19 (4) tortious interference with business relations. See SAC, ECF No. 140. Now pending before the 20 Court is Defendant’s Renewed Motion to Dismiss Second Amended Complaint (the “Motion”). 21 See Mot., ECF No. 179. For the reasons discussed below, the Court DENIES the Motion. 22 I. BACKGROUND 23 A. Factual Allegations1 24 1. The Parties 25 Enigma is a Florida limited liability company that has developed cybersecurity software to 26

27 1 This Factual Allegations section is taken in large part from the Court’s prior order on Defendant’s initial motion to dismiss the SAC, see ECF No. 162, and included here for clarity. 1 combat malware, ransomware, viruses, Trojans, hackers, and other problematic computer system 2 attacks since at least 2003. SAC ¶¶ 2, 48. Enigma’s flagship anti-malware product, SpyHunter 4, 3 was an adaptive malware detection and removal tool that provided rigorous protection against the 4 latest malware threats. Id. ¶ 48. SpyHunter 4 was available on the market until mid-2018, when 5 an Enigma affiliate introduced a new anti-malware software program, SpyHunter 5. Id. Enigma 6 additionally offers a PC privacy and software optimizer program known as RegHunter 2. Id. ¶ 49. 7 RegHunter 2 is intended to enhance users’ personal privacy by providing certain privacy tools, 8 such as a powerful file-shredding function that ensures secure deletion and prevents unwanted 9 recovery of deleted files. Id. The program also offers a privacy scan which provides for removal 10 of web browsing history, temporary files, and other web browsing remnants. Id. 11 As part of its software offerings, Enigma allowed users to download a free scanning 12 version of SpyHunter 4. SAC ¶ 50. This free version detected whether a computer had malware, 13 spyware, ransomware, Trojans, rootkits, viruses or other malicious or threatening software. Id. 14 SpyHunter 4 also detected PUPs based on defined objective and industry-based criteria. Id. In 15 addition to the free scanning version, Enigma also gave users the option to buy the full version of 16 SpyHunter 4 and provided users with a “Buy Now” link to do so. Id. The full version of 17 SpyHunter 4 included the scanner, tools to remove and remediate malware, and other security 18 protection features. Id. Enigma also previously provided users with a free version of RegHunter 2 19 which, among other features, scanned for and detected privacy and optimization issues and 20 “effected certain repairs.” Id. ¶ 51. As with SpyHunter 4, users had the option of paying for and 21 accessing a full version of RegHunter 2, which included additional privacy tools and registry 22 repair functions. Id. 23 Malwarebytes is a Delaware corporation headquartered in Santa Clara, California. SAC ¶ 24 35. Malwarebytes is a software company that has competed with Enigma in the anti-malware and 25 internet security market since 2008. Id. ¶¶ 6–7. Its flagship anti-malware offerings—collectively 26 known as “MBAM” products—directly competed with Enigma’s SpyHunter 4 product for the 27 entirety of SpyHunter 4’s market life. Id. Moreover, Malwarebytes promotes, markets, and sells 1 its MBAM products as consumer and business solutions that detect and remove malware and other 2 potentially threatening programs on users’ computers. Id. MBAM products detect PUPs, 3 automatically identify and list those purported PUPs as threats, and automatically quarantine those 4 programs, blocking their operation and rendering them inaccessible for users. Id. 5 2. Malwarebytes’s Identification of Enigma’s Products 6 From Malwarebytes’s inception in 2008 until October 4, 2016, MBAM products did not 7 identify any of Enigma’s products as “malicious,” “threats,” “PUPs”, or any other label denoting 8 an unwanted or problematic program. SAC ¶ 10. Malwarebytes also did not quarantine or block 9 businesses or consumers from using any of Enigma’s products, including SpyHunter 4 and 10 RegHunter 2. Id. 11 On October 5, 2016, Malwarebytes revised the criteria it used to identify PUPs. Id. ¶ 12. 12 The new criteria identified SpyHunter 4 and RegHunter 2 as PUPs and threats. Id. As a result, if 13 a consumer had SpyHunter 4 or RegHunter 2 on his or her computer and then downloaded or 14 scanned that computer with MBAM products, the MBAM products would automatically 15 quarantine the Enigma products and identify them to the consumer as threats and PUPs, denying 16 users access to the products’ protection features. Id. ¶ 117. Once the products were quarantined, 17 the consumer would not be able to automatically launch or use SpyHunter 4 or RegHunter 2, even 18 if the consumer attempted to restore those programs. SAC ¶ 121. The user would have to access 19 the “Quarantine” window and manually click the “Restore” button. Id. Further, Enigma alleges 20 that subsequent attempts by the user to re-launch the Enigma product would result in another 21 automatic quarantine by Malwarebytes’s MBAM products. Id. Enigma alleges that if the user 22 restarted the computer, she would still not be able to launch the Enigma program upon reboot 23 because Malwarebytes continued to block the operation of necessary Enigma files. Id. 24 Alternatively, if a user had MBAM products on her computer and then attempted to download or 25 install SpyHunter 4 or RegHunter 2, the MBAM products would block the installation of the 26 programs regardless of whether the consumer tried to restore them from quarantine. Id. ¶ 123. 27 Also in October 2016, Malwarebytes acquired AdwCleaner, an anti-adware product. SAC 1 ¶ 15. AdwCleaner “identif[ies] for removal PUPs, adware, toolbars, and other unwanted software 2 for its users.” Id. At the time Malwarebytes acquired AdwCleaner, the product did not identify 3 SpyHunter 4 or RegHunter 2 as PUPs and threats. Id. Following Malwarebytes’s acquisition of 4 AdwCleaner, the program began identifying and detecting SpyHunter 4 and RegHunter 2 as PUPs 5 and threats, and began pre-selecting them for removal. Id. ¶ 16. Like MBAM products, 6 AdwCleaner would then quarantine and block Enigma’s programs. Id. 7 In December 2016, Enigma issued a press release announcing the launch of a 8 “Countermeasure” to Malwarebytes’s responses to Enigma’s programs. See SAC ¶¶ 165–66. The 9 Countermeasure provided users with an option to download an alternative SpyHunter 4 installer 10 that disabled Malwarebytes’s MBAM products and allowed use of SpyHunter 4 instead. Id. ¶ 165. 11 Immediately after the press release, MBAM products began blocking all *.enigmasoftware.com 12 domains and designating them “Malicious Website[s].” Id. ¶ 167. 13 Malwarebytes’s official company website includes a “Malwarebytes Forum” (the 14 “Forum”) which Malwarebytes designs and advertises as a place where users can “get advice from 15 tech experts” and “get personalized help removing adware, malware, spyware, ransomware, 16 trojans, viruses, and more from tech experts.” SAC ¶ 138 (internal alteration omitted).

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Enigma Software Group USA, LLC v. Malwarebytes Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/enigma-software-group-usa-llc-v-malwarebytes-inc-cand-2024.