Enigma Software Group USA, LLC v. Malwarebytes Inc.

District Court, N.D. California·Decided June 6, 2024·No. 5:17-cv-02915·Unknown

Opinion

ENIGMA SOFTWARE GROUP USA LLC, Case No. 17-cv-02915-EJD

Plaintiff, ORDER DENYING DEFENDANT’S RENEWED MOTION TO DISMISS v. SECOND AMENDED COMPLAINT

Re: ECF No. 179 Defendant.

Plaintiff Enigma Software Group USA, LLC (“Enigma” or “Plaintiff”) brings this suit alleging that Defendant Malwarebytes Inc. (“Malwarebytes” or “Defendant”) wrongfully categorized Plaintiff’s cybersecurity and anti-malware software as “malicious,” a “threat,” and as a Potentially Unwanted Program (“PUP”). In the operative Second Amended Complaint (the “SAC”), Plaintiff asserts claims for (1) violations of the Lanham Act; (2) violations of New York General Business Law (“NYGBL”) § 349; (3) tortious interference with contractual relations; and (4) tortious interference with business relations. See SAC, ECF No. 140. Now pending before the Court is Defendant’s Renewed Motion to Dismiss Second Amended Complaint (the “Motion”). See Mot., ECF No. 179. For the reasons discussed below, the Court DENIES the Motion. A. Factual Allegations1 1. The Parties Enigma is a Florida limited liability company that has developed cybersecurity software to

1 This Factual Allegations section is taken in large part from the Court’s prior order on Defendant’s initial motion to dismiss the SAC, see ECF No. 162, and included here for clarity. combat malware, ransomware, viruses, Trojans, hackers, and other problematic computer system attacks since at least 2003. SAC ¶¶ 2, 48. Enigma’s flagship anti-malware product, SpyHunter 4, was an adaptive malware detection and removal tool that provided rigorous protection against the latest malware threats. Id. ¶ 48. SpyHunter 4 was available on the market until mid-2018, when an Enigma affiliate introduced a new anti-malware software program, SpyHunter 5. Id. Enigma additionally offers a PC privacy and software optimizer program known as RegHunter 2. Id. ¶ 49. RegHunter 2 is intended to enhance users’ personal privacy by providing certain privacy tools, such as a powerful file-shredding function that ensures secure deletion and prevents unwanted recovery of deleted files. Id. The program also offers a privacy scan which provides for removal of web browsing history, temporary files, and other web browsing remnants. Id. As part of its software offerings, Enigma allowed users to download a free scanning version of SpyHunter 4. SAC ¶ 50. This free version detected whether a computer had malware, spyware, ransomware, Trojans, rootkits, viruses or other malicious or threatening software. Id. SpyHunter 4 also detected PUPs based on defined objective and industry-based criteria. Id. In addition to the free scanning version, Enigma also gave users the option to buy the full version of SpyHunter 4 and provided users with a “Buy Now” link to do so. Id. The full version of SpyHunter 4 included the scanner, tools to remove and remediate malware, and other security protection features. Id. Enigma also previously provided users with a free version of RegHunter 2 which, among other features, scanned for and detected privacy and optimization issues and “effected certain repairs.” Id. ¶ 51. As with SpyHunter 4, users had the option of paying for and accessing a full version of RegHunter 2, which included additional privacy tools and registry repair functions. Id. Malwarebytes is a Delaware corporation headquartered in Santa Clara, California. SAC ¶ 35. Malwarebytes is a software company that has competed with Enigma in the anti-malware and internet security market since 2008. Id. ¶¶ 6–7. Its flagship anti-malware offerings—collectively known as “MBAM” products—directly competed with Enigma’s SpyHunter 4 product for the entirety of SpyHunter 4’s market life. Id. Moreover, Malwarebytes promotes, markets, and sells its MBAM products as consumer and business solutions that detect and remove malware and other potentially threatening programs on users’ computers. Id. MBAM products detect PUPs, automatically identify and list those purported PUPs as threats, and automatically quarantine those programs, blocking their operation and rendering them inaccessible for users. Id. 2. Malwarebytes’s Identification of Enigma’s Products From Malwarebytes’s inception in 2008 until October 4, 2016, MBAM products did not identify any of Enigma’s products as “malicious,” “threats,” “PUPs”, or any other label denoting an unwanted or problematic program. SAC ¶ 10. Malwarebytes also did not quarantine or block businesses or consumers from using any of Enigma’s products, including SpyHunter 4 and RegHunter 2. Id. On October 5, 2016, Malwarebytes revised the criteria it used to identify PUPs. Id. ¶ 12. The new criteria identified SpyHunter 4 and RegHunter 2 as PUPs and threats. Id. As a result, if a consumer had SpyHunter 4 or RegHunter 2 on his or her computer and then downloaded or scanned that computer with MBAM products, the MBAM products would automatically quarantine the Enigma products and identify them to the consumer as threats and PUPs, denying users access to the products’ protection features. Id. ¶ 117. Once the products were quarantined, the consumer would not be able to automatically launch or use SpyHunter 4 or RegHunter 2, even if the consumer attempted to restore those programs. SAC ¶ 121. The user would have to access the “Quarantine” window and manually click the “Restore” button. Id. Further, Enigma alleges that subsequent attempts by the user to re-launch the Enigma product would result in another automatic quarantine by Malwarebytes’s MBAM products. Id. Enigma alleges that if the user restarted the computer, she would still not be able to launch the Enigma program upon reboot because Malwarebytes continued to block the operation of necessary Enigma files. Id. Alternatively, if a user had MBAM products on her computer and then attempted to download or install SpyHunter 4 or RegHunter 2, the MBAM products would block the installation of the programs regardless of whether the consumer tried to restore them from quarantine. Id. ¶ 123. Also in October 2016, Malwarebytes acquired AdwCleaner, an anti-adware product. SAC ¶ 15. AdwCleaner “identif[ies] for removal PUPs, adware, toolbars, and other unwanted software for its users.” Id. At the time Malwarebytes acquired AdwCleaner, the product did not identify SpyHunter 4 or RegHunter 2 as PUPs and threats. Id. Following Malwarebytes’s acquisition of AdwCleaner, the program began identifying and detecting SpyHunter 4 and RegHunter 2 as PUPs and threats, and began pre-selecting them for removal. Id. ¶ 16. Like MBAM products, AdwCleaner would then quarantine and block Enigma’s programs. Id. In December 2016, Enigma issued a press release announcing the launch of a “Countermeasure” to Malwarebytes’s responses to Enigma’s programs. See SAC ¶¶ 165–66. The Countermeasure provided users with an option to download an alternative SpyHunter 4 installer that disabled Malwarebytes’s MBAM products and allowed use of SpyHunter 4 instead. Id. ¶ 165. Immediately after the press release, MBAM products began blocking all *.enigmasoftware.com domains and designating them “Malicious Website[s].” Id. ¶ 167. Malwarebytes’s official company website includes a “Malwarebytes Forum” (the “Forum”) which Malwarebytes designs and advertises as a place where users can “get advice from tech experts” and “get personalized help removing adware, malware, spyware, ransomware, trojans, viruses, and more from tech experts.” SAC ¶ 138 (internal alteration omitted). Malwarebytes’s company representatives, spokespersons, and agents regularly post on the Forum to market, advertise, and promote Malwarebytes’s products. Id. Enigma alleges that an individual associated with Malwarebytes in a “Trusted Advisor” role posted under the name “Aura” on the Forum, writing that Malwarebytes was “now flagging SpyHunter products following a more aggressive stance against PUP” and that “SpyHunter fits in many of the [PUP] criterias [sic].” Id. ¶ 141. After another Forum us

Free access — add to your briefcase to read the full text and ask questions with AI

Enigma Software Group USA, LLC v. Malwarebytes Inc., (N.D. Cal. 2024).

Enigma Software Group USA, LLC v. Malwarebytes Inc. (Enigma Software Group USA, LLC v. Malwarebytes Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Hilton v. Hallmark Cards
599 F.3d 894 (Ninth Circuit, 2010)
Bolger v. Youngs Drug Products Corp.
463 U.S. 60 (Supreme Court, 1983)
United States v. United Foods, Inc.
533 U.S. 405 (Supreme Court, 2001)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Hunt v. City of Los Angeles
638 F.3d 703 (Ninth Circuit, 2011)
Fayer v. Vaughn
649 F.3d 1061 (Ninth Circuit, 2011)
Reese v. BP Exploration (Alaska) Inc.
643 F.3d 681 (Ninth Circuit, 2011)
Seven-Up Co. v. Coca-Cola Co.
86 F.3d 1379 (Fifth Circuit, 1996)
Southland Sod Farms v. Stover Seed Co.
108 F.3d 1134 (Ninth Circuit, 1997)
Dex Media West, Inc. v. City of Seattle
696 F.3d 952 (Ninth Circuit, 2012)
Carafano v. Metrosplash. Com Inc.
207 F. Supp. 2d 1055 (C.D. California, 2002)
Koch v. ACKER, MERRALL & CONDIT COMPANY
967 N.E.2d 675 (New York Court of Appeals, 2012)
Walker & Zanger, Inc. v. Paragon Industries, Inc.
549 F. Supp. 2d 1168 (N.D. California, 2007)
New. Net, Inc. v. Lavasoft
356 F. Supp. 2d 1090 (C.D. California, 2004)
Lexmark Int'l, Inc. v. Static Control Components, Inc.
134 S. Ct. 1377 (Supreme Court, 2014)