Engel v. Liberty Insurance Corporation

CourtDistrict Court, S.D. Alabama
DecidedFebruary 4, 2022
Docket1:20-cv-00082
StatusUnknown

This text of Engel v. Liberty Insurance Corporation (Engel v. Liberty Insurance Corporation) is published on Counsel Stack Legal Research, covering District Court, S.D. Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Engel v. Liberty Insurance Corporation, (S.D. Ala. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION

MARK ENGEL, ) ) Plaintiff, ) ) vs. ) CIVIL ACTION NO. 20-00082-KD-N ) LIBERTY INSURANCE CORPORATION, ) DONAN ENGINEERING COMPANY, ) INC.; COMPLETE DKI; ALACRITY ) SERVICES; LOWE’S; and WORLEY ) CLAIMS SERVICES, LLC1 ) ) Defendants. )

Order

This matter is before the Court on the Motions for Summary Judgment filed by Defendants Liberty Insurance Corporation, Pro Construction, LLC d/b/a Complete DKI, and Alacrity Renovation Services, LLC (Docs. 136, 141, and 143); Plaintiff Mark Engel’s Objection (Doc. 147); and Defendants’ Replies (Docs. 148, 149, and 152). I. Findings of Fact2

On June 30, 2017, Plaintiff Mark Engel (“Engel”) suffered damages at his home at Semmes, AL (the “residence”). (Doc. 137 at 3; Doc. 147 at 1). Specifically, Engel’s home was flooded when a water pipe near the wet bar separated. (Doc. 137 at 3; Doc. 147 at 1). The water leaked for several hours, and a few inches of standing water culminated throughout the first floor

1 Defendants Donan Engineering Company, Inc.; Lowe’s; and Worley Claims Services, LLC, have been dismissed (Docs. 63, 53, 49). 2 The facts are taken in the light most favorable to the non-movant. Tipton v. Bergrohr GMBH– Siegen, 965 F.2d 994, 998–999 (11th Cir. 1992). The “facts, as accepted at the summary judgment stage of the proceedings, may not be the actual facts of the case.” Priester v. City of Riviera Beach, 208 F.3d 919, 925 n. 3 (11th Cir. 2000). of the residence. (Doc. 136-1 at 7). Shortly thereafter, Engel reported the damage to his insurer, Defendant Liberty Insurance Corporation (“Liberty”). (Doc. 136-1 at 8). Liberty immediately contacted Defendant Pro Construction, LLC d/b/a Complete DKI (“DKI”)3, a nearby water remediation company, and hired them to remove the water and moisture that built up throughout the residence. (Doc. 136-1 at 8; Doc. 142 at 7). DKI went to

Engel’s home the same day the leak was reported and promptly began drying out the residence. (Doc. 136-1 at 9; Doc. 137 at 3). Engel did not request DKI to perform any specific drying out procedures, including a flood cut. (Doc. 136-1 at 13). A flood cut is the removal of drywall up to a certain height above the water line to help with drying. DKI started the remediation by removing the standing water with vacuums over the course of 3-4 hours; this was done in the presence of Engel and to his satisfaction. (Doc. 136-1 at 16-18; Doc. 137 at 3). Next, DKI placed three dehumidifiers and nineteen “air movers” in and around the residence and left them there for several days to remove built up moisture. (Doc. 136- 1 at 20; Doc. 136-12 at 1).

A few days later on July 5, 2017, while DKI was drying out the home, Liberty sent a field adjuster, Mark McMillen, to Engel’s residence to assess the scope of damages and authorize needed repairs to the home. (Doc. 143 at 8). Plaintiff’s brother, Daniel Engel (“Daniel”), an unlicensed contractor who built the residence, was hired by Engel to complete the necessary repairs and was present at the home inspection. (Doc. 143 at 8; Doc. 140-2 at 3, 6). Thus, McMillen, Daniel, and Engel discussed the needed repairs to the home. (Doc. 140-2 at 7; Doc. 143 at 8). While analyzing the damage, Daniel, who has minimal experience in removing water

3 Liberty was connected with DKI through the assistance of Defendant Alacrity Renovation Services, LLC (“Alacrity”). Alacrity connects water mediation contractors to Liberty’s insureds. (Doc. 142 at 2). from homes4, verbally suggested to McMillen that a flood cut should be performed. Daniel made the suggestion without the benefit of any moisture readings or reviewing DKI’s drying logs. (Doc. 136-2 at 9-10; Doc. 140-1 at 18; Doc. 140-2 at 8, 16-17; Doc. 143 at 9). On July 7, 2017, DKI concluded their services by taking moisture readings throughout the residence to ensure moisture levels had returned to normal.5 (Doc. 136-12 at 2). The final

moisture readings confirmed that the moisture levels in the residence were below average. (Doc. 136-12 at 2). A few weeks later on July 24, 2017, after Daniel had suggested to Engel that a flood cut might be beneficial, Engel and his wife signed a certificate of satisfaction acknowledging they were satisfied DKI removed the water and moisture from the residence. (Doc. 136-1 at 23; Doc. 136-3; Doc. 140-1 at 9). On August 16, 2017, Daniel submitted his first estimate for repairs to Liberty. (Doc. 140- 3 at 8). Neither Liberty nor Engel instructed Daniel on what to include in his proposal. (Doc. 140-1 at 22; Doc. 140-3 at 3). The first proposal did not include a request for a flood cut. (Doc. 140-3 at 3, 65-86). Daniel submitted a second estimate on or about September 19, 2017. (Doc.

140-3 at 4). The second proposal did not include a request for a flood cut. (Doc. 140-3 at 4, 95- 116). Daniel states that a flood cut was not requested because Liberty said they would not pay for a flood cut. An alternative repair was included instead of the flood cut. Liberty then authorized and paid for $58,009.42 in repairs to be performed by Daniel on behalf of Engel, which was over $30,000 more than Liberty’s initial estimate. (Doc 140-2 at 22;

4 Daniel’s only experience in removing water was from his personal home. He took a seminar prior to 2008 and admits that water remediation tactics have changed since then. He has never conducted water remediation in a professional or commercial context. (Doc. 136-2 at 10). 5 DKI’s drying standard goal was a level of 12. At first, these rooms ranged between 66-87, meaning there was significant moisture. When DKI completed their services, these rooms ranged from 3-11, and thus successfully dried out per DKI standards. Moisture readings were taken in the laundry room, living room, kitchen, master bedroom, office, and hallway. (Doc. 136-12 at 2). Doc. 140-3 at 3-4). Daniel completed at least some of the repairs and Engel moved back into the residence on or about November 8, 2017. (Doc. 140-2 at 19-20; Doc. 140-1 at 25). Shortly thereafter, Engel began to notice a large number of screw pops6 around the residence and requested Liberty to come inspect it. (Doc. 140-1 at 25). Engel believes moisture from the flood and the failure to properly dry out the walls with a flood cut is the cause of the screw pops. Prior

to the flood, Engel had only seen one screw pop in the residence. (Doc. 136-1 at 28). On December 5, 2017, Liberty sent a professional engineer, Jonathon Woodard, to inspect the residence. (Doc. 140-3 at 166). Woodard issued a report dated December 22, 2017, and determined that “no evidence was found of ongoing elevated moisture in the [residence].” (Doc. 140-3 at 171). He also concluded that the cause of the screw pops “are the result of environmental acclimation of the wood framing following the reported water leak and subsequent drying process, followed by repairs prior to completion of the re-acclimation process, which can be considered a construction error.” (Doc. 140-3 at 171-172) (emphasis added). Engel then filed a complaint with the Alabama Department of Insurance on January 12,

2018. (Doc. 140-1 at 37). Engel claimed Liberty mishandled his claim. (Doc. 140-1 at 37). The Alabama Department of Insurance disagreed, finding Liberty had acted appropriately. (Doc. 140- 1 at 45). Engel’s claim was dismissed by the Alabama Department of Insurance on January 29, 2018. (Doc. 140-1 at 45). Nine months later in September of 2018, Engel hired a professional engineer, Russell Barton, to inspect the residence for the cause of the screw pops. (Doc. 140-6 at 11).

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Engel v. Liberty Insurance Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/engel-v-liberty-insurance-corporation-alsd-2022.