Elizabeth Lakemper v. Hopper (USA) Inc.

District Court, S.D. Texas·Decided August 5, 2026·No. 4:25-cv-02881·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT August 08, 2026 FOR THE SOUTHERN DISTRICT OF TEXAS Nathan Ochsner, Clerk HOUSTON DIVISION

ELIZABETH LAKEMPER, § § Plaintiff, § v. § CIVIL ACTION NO. H-25-2881 § HOPPER (USA) INC., § § Defendant. §

MEMORANDUM AND OPINION This is a discrimination and retaliation case. Elizabeth LaKemper sued Hopper (USA) Inc., her former employer, asserting claims for sex discrimination and retaliation under Title VII. (Docket Entry No. 27). LaKemper alleges that Hopper frequently treated her and female coworkers worse than they treated Kennedy Winn, a male coworker. (See id. at 3, 5–6). LaKemper alleges that Hopper refused to reimburse her expenses, credited Winn’s contributions more than similar ones that LaKemper and female coworkers made, attempted to avoid paying LaKemper bonuses and commissions, and joked about LaKemper losing her job. (Id. at 3, 5–6). LaKemper alleges further that Hopper terminated her because she and her female coworkers complained to human resources about this differential treatment. (Id. at 6–7). Hopper has moved for summary judgment, arguing that LaKemper cannot make a prima facie showing of discrimination under Title VII. (Docket Entry No. 29). Based on the pleadings, the motion, the response, the reply, the record, and the applicable law, the court grants Hopper’s motion for summary judgment. The reasons for this ruling are set forth below. 1, Background Hopper is an accredited online travel agency that provides travel products and services to customers around the world through a mobile application and website. (Docket Entry No. 29-3 4 3). In December 2021, Hopper hired LaKemper to serve as a Hotels Market Manager for the region surrounding Houston, Texas. (Docket Entry No. 29-4). LaKemper was responsible for generating business leads and maintaining relationships with partner hotels. (See id.; Docket Entry No. 29-2 at 18:1-6). Her salary was $93,000. She also had the opportunity to earn bonuses under Hopper’s Sales Incentive Plan. (See Docket Entry Nos. 29-4, 29-5). Hopper tracked employee progress under its Sales Incentive Plan. The Plan used different categories, each with three levels of success—“minimum,” “target,” and “stretch.” Each category was separately weighted, and the criteria shifted frequently. For example, in the second quarter of 2022, Hopper used four different metrics:

Performance Market: Greater Houston Area Market Manager. Elizabeth LakKemper bOTTE Tacs Vai Flee □□ LT tera ) Beles is Bo) og) os store elare) Direct Properties Onboarded 1S 30 60 Direct Booking Share Shift 4.20% 8.50% 16.90% 30% Preferred Properties Onboarded 8 15 30 15% Preferred Booking Share Shift 3.50% 6.50% 13.00%

Salary payout (percentage of base salary for the period) 25% 50% 100% n/a

(Docket Entry No. 29-5 at 4). In the third quarter of 2022, Hopper used three somewhat different categories:

res aeRO A eMbR ret) Elizabeth LaKemper ——— a Tae Prepercrontcoses | * | || oe fete | 800K | 85.08 toe Win-Rate Salary payout (percentage of Eames] = [= f=] = (Id. at 13). LaKemper’s bonuses varied with her success under the relevant categories. For the first quarter of 2022, LaKemper did not achieve a success level on any of the categories, and she did not receive a quarterly bonus. (Docket Entry No. 29-3 § 8). The next quarter, Lakemper missed her hotel activation target and increase preferred hotel target, but she hit the target for increasing direct share and preferred share, resulting in a bonus payment. (/d. {| 9-10). LaKemper received a bonus in the third quarter based on activations and renegotiations, (see id. J§] 11-12), and received a bonus in the fourth quarter based on existing booking metrics, (see id. § 13). For the first quarter of 2023, Lakemper received a bonus for meeting the minimum threshold for booking shares. (See id. 14). LaKemper initially reported to Daniel Rowan. (Docket Entry No. 32-1 at 25:3—-5). There were three women on Rowan’s team—LaKemper, Laura Brunner, and Whitney Olsen—and one male, Kennedy Winn. (/d. at 26:14—-23). LaKemper testified in her deposition that Rowan favored Winn over her and her female coworkers. (See id. at 57:2-15, 62:15—63:19, 70:6—71:24). LaKemper explained that, for example, when she and her female coworkers offered new ideas on team calls, Rowan would shut them down. (See id. at 70:6—-71:4). When Winn later made the same suggestion, Rowan praised him. (/d.). LaKemper testified that Rowan disputed her “wins”

and tried to avoid giving her credit for the hotel relationships she secured. (See id. at 46:4–48:7). LaKemper also testified that Rowan tried to, or did, deny her reimbursement for merchandise expenses that LaKemper incurred while promoting Hopper to hotels. (See id. at 55:1–56: 13, 62:3– 9). LaKemper testified that Kennedy received a higher bonus than the three women even though he did not hit every performance metric or meet each of his quarterly goals. (Id. at 71:6–73:25).

LaKemper alleges that Rowan joked about firing her or finding her replacement, contributing to an atmosphere of fear and intimidation for her and female coworkers. (Id. at 57:6–15, 65:3–18). In August 2022, LaKemper, Brunner, and Olsen complained about Rowan to the human resources department at Hopper. (See id. at 118:3–119:6). LaKemper met with Michelle Sieklucki, Hopper’s head of “People Operations.” (Id. at 82:7–83:2; Docket Entry No. 29-9). LaKemper told Sieklucki that she “thought the difference in treatment was because of” her “gender.” (Docket Entry No. 32-1 at 117:24–118:2). LaKemper testified that she and her coworkers complained about Rowan’s use of terms such as “bro-code” and that Rowan put Winn, the only male coworker, “on a pedestal.” (See id. at 118:3–120:3; Docket Entry No. 29-9 at 3).

LaKemper testified that Hopper recognized that the complaint was coming from “three women” and told her that the behavior they described would be investigated and would “not be tolerated.” (See Docket Entry No. 32-1 at 103:15–105:7). However, Hopper fired Olsen before the investigation concluded in mid-October 2022. (Id. at 27:15–28:3, 144:2–13; Docket Entry No. 32-2). In late October 2022, Hopper reorganized its sales team. (Docket Entry No. 29-3 ¶ 21). As part of the reorganization, LaKemper, Brunner, and Winn were transferred from Rowan’s team to a new team under Donna Karnes, a Regional Director in Texas. (See id.; see also Docket Entry No. 29-2 at 28:1–3). Hopper asserts that it reorganized because a director-level employee in the

4 Pacific Northwest region resigned, requiring Hopper to shuffle work assignments within the sales division. (See Docket Entry No. 29-3 ¶ 22). Rowan took over duties in the Pacific Northwest, in part because he was based in Colorado. (See id.). Karnes lived in Texas and was better positioned to work with the Texas-based employees, including LaKemper. (See id.). After the reorganization, LaKemper continued to perform the same sales duties in the same territory. (See id. ¶ 23; Docket

Entry No. 29-2 at 137:12–18). LaKemper had no individual interactions with Rowan after the transfer. (See Docket Entry No. 29-2 at 138:12–16). In December 2022, Karnes approved a salary raise for LaKemper from $93,000 to $98,580. (Docket Entry No. 29-10). Hopper increased LaKemper’s salary after Rowan gave her a positive performance review. (See Docket Entry No. 29-8 at 7–9). However, according to Hopper, LaKemper did not have a strong start in 2023. She did not meet the minimum expectations for the categories of hotel activation, direct room night achievement, and direct booking. She did meet the minimum expectations for booking shares. (Docket Entry No. 29-3 ¶ 14). Karnes reviewed LaKemper’s performance in May 2023 and gave her a scathing review. (Docket Entry No. 29-

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