Elaine Ivanowski v. Viv Auto Pilot, CleanSky Energy a/k/a Titan Gas LLC, Viviana Energy, Gloria Glaudin, and Titan Energy – New England Inc.

CourtDistrict Court, D. Massachusetts
DecidedMarch 31, 2026
Docket4:25-cv-40114
StatusUnknown

This text of Elaine Ivanowski v. Viv Auto Pilot, CleanSky Energy a/k/a Titan Gas LLC, Viviana Energy, Gloria Glaudin, and Titan Energy – New England Inc. (Elaine Ivanowski v. Viv Auto Pilot, CleanSky Energy a/k/a Titan Gas LLC, Viviana Energy, Gloria Glaudin, and Titan Energy – New England Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Elaine Ivanowski v. Viv Auto Pilot, CleanSky Energy a/k/a Titan Gas LLC, Viviana Energy, Gloria Glaudin, and Titan Energy – New England Inc., (D. Mass. 2026).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS ) ELAINE IVANOWSKI, ) ) Plaintiff, ) ) v. ) ) Civil No. 25-cv-40114-MRG VIV AUTO PILOT, CLEANSKY ENERGY ) A/K/A TITAN GAS LLC, VIVIANA ) ENERGY, GLORIA GLAUDIN, and TITAN ) ENERGY – NEW ENGLAND INC., ) ) Defendants. ) ) ) ORDER RE:MOTION FOR LEAVE TO AMEND THE COMPLAINT [ECF No. 58] AND MOTIONS TO DISMISS [ECF Nos. 8& 17] GUZMAN, J. Plaintiff Elaine Ivanowski brings this action pro se against Defendants Viv Auto Pilot, CleanSky Energy a/k/a Titan Gas LLC (“CleanSky”), Viviana Energy, Gloria Glaudin, and Titan Energy – New England Inc. (“Titan Energy”)(collectively, “Defendants”),1 alleging various state and federal law violations stemming from the allegedly “unauthorized enrollment [of Plaintiff] into utility programs.” [Compl. at 3, ECF No. 1-1]. Construed liberally, the Complaint appears to assert claims under Chapter 93A, common-law fraud, various federal and state criminal statutes, and the federal Racketeer Influenced and Corrupt Organizations Act. None areadequately pleaded. For the reasons stated below, the Court DENIES Plaintiff’s Motion for Leave to Amend the 1Because service does not appear to have been properly effectuated on Defendants Viviana Energy and Gloria Glaudin within 90 days, the Court sua spontedismisses the action without prejudice as to those Defendants pursuant to Federal Rule of Civil Procedure 4(m). Complaint2 [ECF No. 58] and GRANTS Defendants’ Motions to Dismiss, dismissing certain claims with prejudice and the remaining claims without prejudice.[ECF Nos. 8& 17]. I. BACKGROUND A. Factual Allegations The following facts are taken from Plaintiff’s Complaint, the factual allegations of which are

assumed to be true when considering a motion to dismiss. See Ruivo v. Wells Fargo Bank, N.A., 766 F.3d 87, 90 (1st Cir. 2014) (citing A.G. ex rel. Maddoc v. Elsevier, Inc., 732 F.3d 77, 80 (1st Cir. 2013)). The Court has also considered “documents incorporated by reference in [the complaint], matters of public record, and other matters susceptible to judicial notice.” Giragosian v. Ryan, 547 F.3d 59, 65 (1st Cir. 2008) (alteration in original) (quoting In re Colonial Mortg. Bankers Corp., 324 F.3d 12, 20 (1st Cir. 2003)). Because Plaintiff is proceeding pro se, the Court holds her pleadings “to less demanding standards than those drafted by lawyers and endeavors, within reasonable limits, to guard against the loss of pro se claims due to technical defects.” Santiago v. Action for Bos. Cmty. Dev., Inc., No. 17-cv-12249, 2018 WL 5635014, at *2 (D. Mass.

Oct. 31, 2018) (quoting Dutil v. Murphy, 550 F.3d 154, 158 (1st Cir. 2008)). Although the facts as pled are, at times, difficult to understand, the Court construes them as follows: Plaintiff alleges that, “after initiat[ing] utility services with National Grid,” between March 2018 and July 2024, Defendants enrolled her into utility programs without her consent and charged

2 In the Court’s January 12, 2026 Order, the Court instructed Plaintiff that, if she were to move to amend her complaint, she “must file a single motion for leave to amend containing her new factual assertions and/or legal claims,” and was strongly encouraged to include a proposed amended complaint in her filing. [ECF No. 51 at 5]. Ultimately, Plaintiff did not file a motion for leave to amend her complaint and instead only filed a proposed amended complaint. [ECF No. 58]. The Court Clerk modified the ECF event type from “Amended Complaint” to “Motion to Amend Complaint” and provided notice that parties should construe ECF No. 58 as the Plaintiff’s Motion for Leave to Amend the Complaint. her for services that she did not sign up for, resulting in improper charges totaling $316,000. [Compl. ¶¶ 9–13]. These alleged programs, Plaintiff contends, include the “Low Income R-2 program,” “Distributed Solar Charge program,” “Renewable Energy Charge program,” “Electric Vehicle Charge” program, “Energy Efficiency Charge” program, “Transmission Charge” program, and “Transition Charge” program. [Id. at 14]. Plaintiff asserts that she sent Defendants a

demand letter pursuant to Mass. G.L. c. 93A on March 2, 2025, and that Defendants “failed to provide a fair settlement within 30 days.” [Id. at 5, ¶ 14; see also id. at 22–25 (photocopies of letters)]. Plaintiff brings this action to redress this alleged wrongdoing. B. Procedural History The Complaint, originally filed in Worcester Superior Court on July 25, 2025, was removed to this Court on August 15, 2025. [ECF No. 1 ¶ 1]. Defendants Titan Energy and CleanSky filed separate motions to dismiss for failure to state a claim. [ECF Nos. 8 & 17]. Prior to ruling on the Defendants’ motions to dismiss, and after denying various of Plaintiff’s motions ostensibly seeking to amend her complaint, [ECF Nos. 23, 25, and 33], the Court invited Plaintiff

to file a renewed motion for leave to amend her Complaint. [ECF No. 51]. In inviting Plaintiff to do so, the Court noted that“Plaintiff may benefit from reviewing Defendants’ pending Motions to Dismiss, [ECF Nos. 8, 17], becausethey contain arguments that Plaintiff’s currentComplaint fails to clear the futility hurdle.” [Id. at 5]. The Court then mailed Plaintiff copies of the Local Rules and District’s pro se guide and ordered Plaintiff to review both resources, instructing that “Plaintiff’s compliance with procedural requirements imposed by the Federal Rules of Civil Procedure and this Court’s Local Rules is mandatory” and “pro se status does not insulate a party from complying with procedural and substantive law.” [Id. at 7 (internal quotation marks and citations removed)]. II. LEGAL STANDARDS A. Motion to Dismiss In reviewing a motion to dismiss under Rule 12(b)(6), the Court must accept all well- pleaded facts as true, construe those facts in the light most favorable to the plaintiff, and draw all reasonable factual inferences in favor of the plaintiff. See Gilbert v. City of Chicopee, 915 F.3d

74, 80 (1st Cir. 2019) (citing Ocasio-Hernández v. Fortuño-Burset, 640 F.3d 1, 7 (1st Cir. 2011)). “[D]etailed factual allegations” are not required, but the complaint must set forth “more than labels and conclusions,” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007), and must contain “factual allegations, either direct or inferential, respecting each material element necessary to sustain recovery under some actionable legal theory.” Gagliardi v. Sullivan, 513 F.3d 301, 305 (1st Cir. 2008) (internal quotations omitted) (citing Centro Medico del Turabo, Inc. v. Feliciano de Melecio, 406 F.3d 1, 6 (1st Cir. 2005)). The alleged facts must be sufficient to “state a claim to relief that is plausible on its face.” Twombly, 550 U.S. at 570. “To cross the plausibility threshold a claim does not need to be probable, but it must give rise to more than a mere possibility of liability.” Grajales

v. P.R. Ports Auth., 682 F.3d 40, 44 (1st Cir. 2012) (citing Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)).

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Bluebook (online)
Elaine Ivanowski v. Viv Auto Pilot, CleanSky Energy a/k/a Titan Gas LLC, Viviana Energy, Gloria Glaudin, and Titan Energy – New England Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/elaine-ivanowski-v-viv-auto-pilot-cleansky-energy-aka-titan-gas-llc-mad-2026.