Eeoc v. Go Daddy Software

CourtCourt of Appeals for the Ninth Circuit
DecidedSeptember 10, 2009
Docket07-16190
StatusPublished

This text of Eeoc v. Go Daddy Software (Eeoc v. Go Daddy Software) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Eeoc v. Go Daddy Software, (9th Cir. 2009).

Opinion

FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT

EQUAL EMPLOYMENT OPPORTUNITY  COMMISSION, No. 07-16190 Plaintiff-Appellee, v.  D.C. No. CV-04-02062-DGC GO DADDY SOFTWARE, INC., OPINION Defendant-Appellant.  Appeal from the United States District Court for the District of Arizona David G. Campbell, District Judge, Presiding

Argued and Submitted January 16, 2009—San Francisco, California

Filed September 10, 2009

Before: William A. Fletcher, John T. Noonan, and A. Wallace Tashima, Circuit Judges.

Opinion by Judge William A. Fletcher; Dissent by Judge Noonan

13075 13078 EEOC v. GO DADDY SOFTWARE

COUNSEL

James M. Tucker, EEOC, Washington, D.C., for the appellee.

Fred W. Alvarez, Michael J. Nader, WILSON SONSINI, et al., Palo Alto, California, Lawrence Kasten, LEWIS & ROCA, Phoenix, Arizona, for the appellant.

OPINION

W. FLETCHER, Circuit Judge:

Youssef Bouamama was terminated from his job at Go Daddy Software, Inc. (“Go Daddy”). The Equal Employment Opportunity Commission (“EEOC”) brought suit against Go Daddy on Bouamama’s behalf in federal district court. A jury EEOC v. GO DADDY SOFTWARE 13079 returned a verdict in favor of the EEOC on the claim that Bouamama had been unlawfully terminated in retaliation for engaging in protected activity.

Go Daddy moved in the district court for a judgment as a matter of law under Federal Rule of Civil Procedure 50(b), arguing that there was insufficient evidence that Bouamama engaged in protected activity; or, if he did engage in protected activity, that there was insufficient evidence that there was a causal connection between that activity and his termination. In the alternative, Go Daddy moved for a new trial under Fed- eral Rule of Civil Procedure 59(a). The district court denied both motions. We affirm.

I. Background

Go Daddy is a for-profit corporation that assists individuals and companies in registering domain names on the Internet. Go Daddy operates a call center from which employees pro- vide sales and technical support to customers over the tele- phone. Go Daddy also has a Tech Support/Web Board department that responds to customer requests over email.

In September 2001, Bouamama, a Muslim of Moroccan national origin, interviewed for a job at Go Daddy. Brett Villeneuve, a supervisor in the call center, participated in the interview. Go Daddy hired Bouamama on a temporary basis as a Technical Support Representative in the Tech Sup- port/Web Board department. Bouamama began working on September 20, 2001, for $12 per hour.

Shortly after Bouamama was hired, Villeneuve became the operations manager of the call center, which meant that he was in charge of the employees in both the call center and in the Tech Support/Web Board department. Villeneuve testified that although Bouamama was assigned to the Web Board, he occasionally answered calls for the call center. Some custom- ers complained about Bouamama’s manner on the phone. 13080 EEOC v. GO DADDY SOFTWARE Nevertheless, on December 13, 2001, Villeneuve converted Bouamama to a full-time, regular employee, raising his wage to $14 per hour, and providing him with medical, dental, and disability benefits, and paid vacations and holidays. At trial, Villeneuve described Bouamama as “a good rep . . . . [T]echnically knowledgeable. His typing skills were good. He put out good, solid answers.”

Between December 2001 and February 2002, Villeneuve overheard Bouamama speaking to a customer in French. Bouamama testified that “after I finished with the customer [Villeneuve] was asking me about . . . where I’m from and what language I was speaking and what, you know, religion I was practicing.” Bouamama testified that he told Villeneuve that he was a Muslim from Morocco who spoke Arabic. He also testified that he “really didn’t feel that it was appropriate to ask me this kind of questions but in the meantime, you know, I want a job, we were at war, so I just let it go.”

Villeneuve remembered the conversation differently. He testified that overhearing the phone call with the customer was “pretty cool . . . . [W]hen the phone conversation ended, I asked him — I verified that it was French. I thanked him for . . . helping out the customer. I asked him if there were any other languages that he spoke.” Bouamama responded that, in addition to English and French, he spoke Arabic. Villeneuve testified that it was a “huge help” to have a representative who spoke other languages. When asked whether Bouamama seemed upset by the question about what languages he spoke, Villeneuve testified, “No, not particularly . . . . [H]e was kind of smiling like he was proud of the fact [that] . . . he’s trilin- gual. That’s neat.”

In 2002, Villeneuve created “Team Lead” positions. In addition to handling sales and support inquiries from custom- ers, each Team Lead supervised a crew of sales representa- tives. Bouamama applied to be a Team Lead, but, according to Villeneuve’s testimony, he was initially denied the position EEOC v. GO DADDY SOFTWARE 13081 because of “his abruptness with people, his demeanor, his abrasiveness.” Villeneuve testified that Bouamama com- plained, and that Villeneuve reversed his position, promoting Bouamama to Team Lead on February 25, 2002. Bouamama’s wage was increased to $16 per hour.

Shortly after Bouamama was promoted to Team Lead, the position of Inbound Sales Manager became available. Four or five people, including Bouamama, applied for the position, and Villeneuve gave the position to Bouamama. The promo- tion took effect on July 11, 2002. In this new position, Boua- mama was responsible for preparing reports and for tracking phone calls, sales by individual employees and teams of employees, and sales of different Go Daddy products. Boua- mama’s compensation was increased to $46,000 per year plus bonus. Bouamama testified that he often worked weekends, without being asked and without being paid overtime or requesting to be paid overtime, so that he could keep up with the demands of the new position.

Bouamama testified that after his promotion to Inbound Sales Manager he complained to Heather Slezak, who worked in Go Daddy’s Human Resources Department, about his con- versation with Villeneuve that had occurred about six months earlier when Villeneuve overheard Bouamama speaking to a customer in French. Bouamama testified that he could not recall if Slezak promised to speak to Villeneuve about this, or if she said something like Villeneuve “is the way how [he] is, don’t worry about him, he don’t really mean stuff.” Accord- ing to Bouamama, neither he nor Slezak followed up on this. According to Slezak, Bouamama never complained to her about Villeneuve.

Bouamama testified that, in addition to his comments made following Bouamama’s conversation in French, Villeneuve made at least one other discriminatory comment in his pres- ence, saying, “The Muslims need to die. The bastard Muslims need to die.” Villeneuve was talking to other employees in the 13082 EEOC v. GO DADDY SOFTWARE hallway near Bouamama’s cubicle when he made this com- ment. Bouamama testified that he did not respond to Ville- neuve or complain about him because “[w]e were at war . . . . After September 11 things changed, people are hurt, you know, I was hurt . . . and, you know, you try to be compas- sionate. I understand maybe the anger that some people are expressing . . . .” Bouamama testified further that he did not complain because “[t]here’s a culture in Go Daddy. You com- plain you get fired.”

On April 1, 2003, Go Daddy hired Craig Franklin from an outside company to be Director of Call Center Operations.

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