EDUCATIONAL CREDIT MANAGEMENT CORPORATION v. TKD AUTOMOTIVE, INC.

CourtDistrict Court, M.D. North Carolina
DecidedSeptember 11, 2020
Docket1:19-cv-00537
StatusUnknown

This text of EDUCATIONAL CREDIT MANAGEMENT CORPORATION v. TKD AUTOMOTIVE, INC. (EDUCATIONAL CREDIT MANAGEMENT CORPORATION v. TKD AUTOMOTIVE, INC.) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
EDUCATIONAL CREDIT MANAGEMENT CORPORATION v. TKD AUTOMOTIVE, INC., (M.D.N.C. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

EDUCATIONAL CREDIT ) MANAGEMENT CORPORATION, ) ) Plaintiff, ) v. ) ) 1:19CV537 TKD AUTOMOTIVE, INC. d/b/a ) CAROLINA HYUNDAI OF HIGH ) POINT, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER This matter is before the Court on Plaintiff Educational Credit Management Corporation’s Motion for Summary Judgment [Doc. #21]. For the reasons that follow, the motion is granted in part as to liability, damages, costs, and entitlement to attorneys’ fees, but is denied in part as to the amount of attorneys’ fees requested and any other relief to the extent it is sought. I. The following facts are undisputed unless otherwise noted. Educational Credit Management Corporation (“ECMC”) is a guaranty agency that participates in the Federal Family Education Loan Program (“FFELP”) and is authorized to collect from defaulted borrowers through administrative orders to a borrower’s employer to garnish up to fifteen percent of the borrower’s disposable pay. (Am. Verified Compl. ¶¶ 7, 8; Order of Withholding from Earnings, Am. Verified Compl., Ex. B.) Roderick Jackson (“Borrower”) was employed at Defendant TKD Automotive, Inc. d/b/a Carolina Hyundai of High Point (“TKD”) from January 2017 through May 2019. (Resp. to Interrog. 1, Pl.’s Mem. in Supp. of Mot. for Summ. J., Ex. 3.) On January 2, 2007, Borrower signed a Master Promissory Note for student

loans made under FFELP, and, as of July 1, 2016, he was in default on those loans. (Jason Downing Aff. ¶¶ 4-5.) In January 2017 and July 2018, ECMC unsuccessfully attempted to verify with TKD Borrower’s employment by calling and speaking with “Layla” and faxing an Administrative Wage Garnishment Verification of Employment form. (Id. ¶¶ 6-8.) Brian Basham, Chief Operating

Officer of Carolina Automotive Group, LLC, avers that TKD received a garnishment notice in the “summer/fall of 2017” for Borrower prompting Layla Woods, TKD’s human resources and payroll representative, to contact ECMC who told her there was no information on Borrower in its file. (Brian Basham Aff. ¶¶ 3-5.) ECMC confirmed through a search vendor on July 16, 2018 that TKD employed Borrower. (Downing Aff. ¶ 9.) The following day, on July 17, 2018,

ECMC mailed Borrower a Notice Prior to Wage Withholding, notifying him that ECMC intended to order his employer to garnish his wages unless he took certain action within thirty days, including establishing a repayment agreement or requesting a hearing. (Id. ¶ 10; Am. Verified Compl., Ex. A.) Borrower did not request a hearing. (Am. Verified Compl. ¶ 15.)

Therefore, on August 21, 2018, ECMC issued an Order of Withholding From Earnings (“Withholding Order” or “Order”) to TKD, which TKD received. (Downing Aff. ¶ 11; Am. Verified Compl., Ex. B at 1; Basham Aff. ¶ 6, Ex. 1; Resp. to Interrog. 3.) ECMC identified itself as the holder of a defaulted federally insured student loan owed to ECMC by Borrower whose name, address, and last four digits of his social security number were provided. (Am. Verified Compl., Ex. B at

1; Basham Aff., Ex. 1.) Citing federal law, the Order instructed TKD to withhold fifteen percent of Borrower’s disposable pay each pay period beginning on the first pay period following the receipt of the Order, informed TKD where and how to remit payment, and warned TKD that failure to comply with the Order required ECMC to sue TKD to recover any amount it failed to withhold. (Am. Verified

Compl., Ex. B at 1; Basham Aff., Ex. 1.) Prior to its receipt of the Withholding Order, TKD had received garnishment notices for individuals who were not employees and it periodically receives scam and fraudulent requests for payment of money. (Basham Aff. ¶ 4.) Therefore, according to Basham, Woods was in contact with ECMC upon receipt of the Withholding Order and successive notices. (See generally Basham Aff.) After TKD

received the August 21, 2018 Withholding Order, Basham avers that Woods spoke with Borrower who denied owing any student loan debt and she attempted to contact ECMC to verify the claim but was told that the supervisor was busy and ECMC would call her back. (Id. ¶¶ 6-8; see also Resp. to Interrog. 4 (answering that Borrower denied the debt and Carolina Hyundai’s Chief Financial Officer Steve

Stafford asked Woods to verify the legitimacy of the garnishment notice).) She did not receive a return call, (Basham Aff. ¶ 8), and TKD did not remit payment, (see Second Notice, Am. Verified Compl., Ex. C at 1; Basham Aff., Ex. 2). On October 5, 2018, ECMC sent TKD a Second Notice, which TKD received, demanding compliance with the Withholding Order. (Am. Verified Compl., Ex. C; Downing Aff. ¶ 12; Basham Aff. ¶ 9, Ex. 2; Resp. to Interrog. 3.) Woods

again spoke to Borrower who denied the debt, (Resp. to Interrog. 4), and, according to Basham, Woods attempted to contact ECMC again to no avail, (Basham Aff. ¶ 9). However, on December 20, 2018, ECMC called TKD to speak to a payroll representative about the company’s non-compliance with the garnishment order

and was connected to Woods who refused to comply unless ECMC provided proof that the loans on which it was collecting were federal loans. (Downing Aff. ¶¶ 13, 14, Ex. B.) She said she had already told ECMC that she was not complying unless the company verified the nature of the loans, and she insisted on the provision of a court order. ECMC explained that it did not need a court order and that all the necessary information was in the Withholding Order. After Woods

continued to refuse to comply, ECMC told her it would have to forward the matter to the legal department. (Downing Aff., Ex. B.) Then, on January 7, 2019, ECMC sent TKD a Notice of Employer Non- Compliance, which TKD received. (Am. Verified Compl., Ex. D; Downing Aff. ¶ 15; Basham Aff. ¶ 10, Ex. 3; Resp. to Interrog. 3.) As before, according to Basham,

Woods contacted ECMC. (Basham Aff. ¶ 10.) She was told ECMC could not provide her the information she requested to verify the garnishment. (Id.) Still, TKD failed to comply with the Withholding Notice, so on March 26, 2019, ECMC’s outside counsel sent TKD a demand for compliance, which TKD received. (Am. Verified Compl., Ex. E; Downing Aff. ¶ 16; Basham Aff. ¶ 11, Ex.

4; Resp. to Interrog. 3.) According to Basham, this prompted Woods to speak with ECMC’s counsel and ask for verification that the loans were federal loans. (Basham Aff. ¶¶ 11-12.) In counsel’s April 15, 2019 demand letter, which TKD received, she confirmed the Withholding Order related to three federally insured loans originated in March 2007 to help finance Borrower’s educational expenses,

reiterated that privacy laws limited further disclosure of information to TKD but instructed how Borrower could verify his loan information, and explained that ECMC had already provided TKD “with all documents and notice that federal law requires”. (Am. Verified Compl., Ex. F; Downing Aff. ¶ 17; Basham Aff. ¶ 12, Ex. 5; Resp. to Interrog. 3.) On April 16, 2019, Borrower contacted ECMC to initiate the rehabilitation of

his loans. (Downing Aff. ¶ 18.) Accordingly, that same day, ECMC sent a Garnishment Modification Notice to TKD authorizing it to modify the amount withheld from Borrower’s wages to $5.00 per month beginning with the next pay period. (Id. ¶ 19; Basham Aff. ¶ 13, Ex. 6.) The following month, ECMC began receiving three checks for $5.00 each from TKD until August 9, 2019 when ECMC

sent TKD a Garnishment Suspension Notice pursuant to federal law because Borrower had reached the midpoint of his rehabilitation agreement. (Downing Aff. ¶¶ 19-20; Basham Aff. ¶¶ 14-15, Ex. 7.) On January 21, 2020, TKD was released from the Withholding Order. (Basham Aff., Ex.

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EDUCATIONAL CREDIT MANAGEMENT CORPORATION v. TKD AUTOMOTIVE, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/educational-credit-management-corporation-v-tkd-automotive-inc-ncmd-2020.