UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA
DONALD EDMOND,
Plaintiff, v. Civil Action No. 10-0578 (JDB) AMERICAN EDUCATION SERVICES,
Defendant.
MEMORANDUM OPINION
This matter is before the Court on the Motion to Dismiss Submitted by the Pennsylvania
Higher Education Assistance Agency/American Education Services and on plaintiff’s Motion for
Equitable Relief by Specific Performance. For the reasons stated below, the Court will dismiss
Counts I, II, IV and V of plaintiff’s Amended Complaint and will deny plaintiff’s request for
equitable relief.
I. BACKGROUND
While attending Suffolk University Law School, see Plaintiff’s Amended Complaint
(“Am. Compl.”) ¶ 2, plaintiff obtained a student loan from Bank of America, N.A.; Doris
Muellner, his common-law spouse, id. ¶ 13, was the co-signor. See Motion to Dismiss
Submitted by the Pennsylvania Higher Education Assistance Agency/American Education
Services (“Def.’s Mot.”) [Dkt. #4], Ex. 1 (Cosigned Loan Request/Credit Agreement) at 1 & 2-3
(Note Disclosure Statements) (exhibit numbers designated by the Court).1 The Pennsylvania
1 Ms. Muellner is not a party to this action, and plaintiff lacks standing to bring claims or to demand relief on her behalf.
-1- Higher Education Assistance Agency, d/b/a American Education Services (“AES”), serviced the
loans.2 See Am. Compl. ¶¶ 3-4; Def.’s Mot. at 1-2. According to plaintiff, AES erroneously
reported his accounts delinquent to three credit reporting agencies, Am. Compl. ¶ 13, denied his
request for forbearance, id. ¶ 25, and subjected him and Ms. Muellner to “shrill, harassing and
predatory acts” in its attempt to collect the debt, see id. ¶¶ 22-23. He learned of the alleged
delinquency “when Bank of America notified [Ms.] Muellner that the joint credit card account
she shares with [plaintiff] would be subjected to a reduction in available credit” due to the
delinquent student loan. Id. ¶ 14.
Plaintiff claims that AES breached its covenant of good faith (Count I), violated the Fair
Credit Reporting Act (Count II), defamed him (Count III), engaged in unfair and deceptive
business practices (Count IV), and violated the Fair Debt Collection Practices Act (Count V).
He demands compensatory damages among other relief. See id. at 15.
II. DISCUSSION
A. Dismissal Under Rule 12(b)(6)
The Federal Rules of Civil Procedure require that a complaint contain “‘a short and plain
statement of the claim showing that the pleader is entitled to relief,’ in order to ‘give the
defendant fair notice of what the . . . claim is and the grounds upon which it rests.’” Bell Atl.
Corp. v. Twombly, 550 U.S. 544, 555 (2007) (quoting Conley v. Gibson, 355 U.S. 41, 47 (1957));
accord Erickson v. Pardus, 551 U.S. 89, 93 (2007) (per curiam). Although “detailed factual
2 AES represents that “National Collegiate Trust is a wholly separate entity which is not affiliated with AES.” Def.’s Mot. at 1 n.1. Plaintiff does not supply a separate address or registered agent upon whom service can be effected, and his pleadings do not allege facts pertaining exclusively to National Collegiate Trust. Accordingly, the Court will dismiss National Collegiate Trust as a party defendant to this action.
-2- allegations are not necessary to withstand a Rule 12(b)(6) motion to dismiss, to provide the
grounds of entitle[ment] to relief, a plaintiff must furnish more than labels and conclusions or a
formulaic recitation of the elements of a cause of action.” Twombly, 550 U.S. at 555-56 (internal
quotation marks omitted); see also Papasan v. Allain, 478 U.S. 265, 286 (1986). “To survive a
motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a
claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. __, __, 129 S. Ct. 1937,
1949 (2009) (quoting Twombly, 550 U.S. at 570); Atherton v. District of Columbia Office of the
Mayor, 567 F.3d 672, 681 (D.C. Cir. 2009), cert. denied, 130 S.Ct. 2064 (2010). A complaint is
plausible on its face “when the plaintiff pleads factual content that allows the court to draw the
reasonable inference that the defendant is liable for the misconduct alleged.” Iqbal, 129 S. Ct. at
1949. However, “the court need not accept inferences drawn by plaintiffs if such inferences are
unsupported by the facts set out in the complaint.” Kowal v. MCI Commc’ns Corp., 16 F.3d
1271, 1276 (D.C. Cir. 1994). Nor must the court accept “a legal conclusion couched as a factual
allegation.” Iqbal, 129 S. Ct. at 1949-50 (citation omitted); see also Aktieselskabet AF 21.
November 2001 v. Fame Jeans Inc., 525 F.3d 8, 17 n.4 (D.C. Cir. 2008) (stating that the court
has “never accepted legal conclusions cast in the form of factual allegations”). “[A] naked
assertion . . . gets the complaint close to stating a claim, but without some further factual
enhancement it stops short of the line between possibility and plausibility.” Twombly, 550 U.S.
at 557.
B. Breach of Covenant of Good Faith (Count I)
“Plaintiff alleges that AES breached its contractual duty to act in good faith by willfully
choosing to inflict harm through deceptive, misleading and predatory behavior and practices it
-3- knew or should have known would cause harm.” Am. Compl. ¶ 31. AES argues that the
complaint not only fails to allege the existence of a contract between the parties but also “fail[s]
to plead any facts that might constitute an agreement or meeting of the minds between the
plaintiff and AES as a loan servicer, and thus cannot establish an implied contract.”
Memorandum of Law in Support of the Motion to Dismiss Submitted by the Pennsylvania
Higher Education Assistance Agency/American Education Services (Incorrectly Identified as
American Educational Services) (“AES Mem.”) at 3. Further, AES asserts that its contract with
the lender, Bank of America, “does not create contractual privity between AES and [p]laintiff.”
Id. at 4.
A claim for breach of contract includes four elements: “(1) a valid contract between the
parties; (2) an obligation or duty arising out of the contract; (3) a breach of that duty; and (4)
damages caused by breach.” Ihebereme v. Capital One, N.A., No. 10-1106, 2010 WL 3118815,
at *3 (D.D.C. Aug. 9, 2010) (quoting Tsinolas Realty Co. v. Mendez, 984 A.2d 181, 187 (D.C.
2009)) (internal quotation marks omitted). “Under District of Columbia law, every contract
contains within it an implied covenant of both parties to act in good faith and damages may be
recovered for its breach as part of a contract action.” Choharis v. State Farm Fire & Cas. Co.,
961 A.3d 1080, 1087 (D.C. 2008) (citing Murray v. Wells Fargo Home Mortg., 953 A.2d 308,
321 (D.C. 2008)). This implied covenant means that “neither party shall do anything which will
have the effect of destroying or injuring the right of the other party to receive the fruits of the
contract.” Allworth v. Howard Univ., 890 A.2d 194, 201 (D.C. 2006) (citations omitted).
Here, plaintiff alleges that he “entered into a loan agreement with a private lender,” Am.
Compl. ¶ 2, and that AES is the loan servicer, id. ¶ 3. Aside from his conclusory allegation that
-4- “AES breached its contractual duty,” id. ¶ 31, nowhere in the complaint does plaintiff allege the
existence of a contract with AES. “Without a contractual duty, there can be no breach of
contract.” Ihebereme, 2010 WL 3118815, at *4. Accordingly, the Court will grant AES’s
motion to dismiss Count I of the Amended Complaint because the pleading fails to adequately
allege a breach of contract claim.3 See Shugart v. Ocwen Loan Servicing, LLC, No.
2:09-cv-1123, 2010 WL 3894155, at *3 (S.D. Ohio Sept. 28, 2010) (dismissing breach of
contract claim against “a servicer of the note and mortgage, not a party to or holder of or
assignee of the note or mortgage,” where conclusory allegation that the servicer breached its
contract with plaintiff “does not suffice to allege the existence of contractual privity between
Plaintiff and [the servicer]”); Griley v. Nat’l City Mortg., No. CIV. 2:10-1204, 2010 WL
3633766, at *6 (E.D. Cal. Sept. 14, 2010) (dismissing breach of contract claim where “plaintiff’s
pleading amounts to bare recitation of the elements of breach of contract”); Burke v. 401 N.
Wabash Venture, LLC, No. 08 C 5330, 2010 WL 2330334, at *2 (N.D. Ill. June 9, 2010) (“The
Court fails to see how, post- Iqbal, a plaintiff could state a claim for breach of contract without
alleging which provision of the contract was breached.”); Johnson v. Homeownership
Preservation Found., No. 09-600, 2009 WL 6067018, at *7 (D. Minn. Dec. 18, 2009)
(Magistrate Report and Recommendation to dismiss a pro se plaintiff’s breach of contract claim
because the amended complaint “failed to plead facts from which this Court could determine that
it was plausible that a contract was formed and breached”), adopted, 2010 WL 1050333 (D.
3 Because plaintiff has failed to allege a breach of contract claim as against AES, the Court will deny his Motion for Equitable Relief by Specific Performance, through which he purports to demand the enforcement of modified terms of his loan agreement with Bank of America.
-5- Minn. Mar 18, 2010).
C. Fair Credit Reporting Act and Defamation (Counts II and III)
Plaintiff describes AES as both a loan servicer, Am. Compl. ¶ 3, and a data furnisher for
purposes of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq., Am. Compl. ¶
34. Accepting as true plaintiff’s allegation that AES reported his loan delinquent to the major
credit bureaus, id. ¶ 13; see Plaintiff’s Memorandum in Opposition to Motion to Dismiss (“Pl.’s
Opp’n”) at 6, the Court deems AES a data furnisher subject to the provisions set forth in 15
U.S.C. § 1681s-2. See Carney v. Experian Info. Solutions, Inc., 57 F. Supp. 2d 496, 501 (W.D.
Tenn. 1999) (“[C]ommon sense dictates that the term [data furnisher] would encompass an entity
. . . which transmits information concerning a particular debt owed by a particular consumer to
consumer reporting agencies such as Experian, Equifax, MCCA, and TransUnion.”).
1. There Is No Private Right of Action Under the FCRA
AES argues that plaintiff’s FCRA claim must be dismissed because, as against a data
furnisher, there is no private right of action under the FCRA. AES Mem. at 4-5. Pursuant to the
FCRA, a data furnisher “shall not furnish any information relating to a consumer to any
consumer reporting agency if the person knows or has reasonable cause to believe that the
information is inaccurate.” 15 U.S.C. § 1681s-2(a)(1)(A). Nor shall it furnish information if it
“has been notified by the consumer . . . that specific information is inaccurate[,] and . . . the
information is, in fact, inaccurate.” 15 U.S.C. § 1681s-2(a)(1)(B). These provisions “shall be
enforced exclusively as provided under section 1681s . . . by the Federal agencies and officials
and the State officials identified in [15 U.S.C. §] 1681s.” 15 U.S.C. § 1681s-2(d). These
government agencies and officials include the Federal Trade Commission, the Board of Directors
-6- of the Federal Deposit Insurance Corporation, the Director of the Office of Thrift Supervision,
the Administrator of the National Credit Union Administration, and the chief law enforcement
officer of a state. See 15 U.S.C. § 1681s. The FCRA does not provide for a private right of
action, that is, enforcement by an individual. See Banks v. Stoneybrook Apartment, No.
1:99CV00561, 2000 WL 1682979, at *2 (M.D.N.C. June 1, 2000); Carney, 57 F. Supp. 2d at
502; see also Hutchinson v. Delaware Sav. Bank FSB, 410 F. Supp. 2d 374, 384 (D.N.J. 2006)
(concluding that “negative credit ratings and inability to obtain other financing are damages
flowing from [defendants’] alleged . . . delinquency reports to credit bureaus[, and such] conduct
is regulated by FCRA and is therefore preempted by FCRA”). AES’s motion to dismiss
plaintiff’s claims under the FCRA (Count II) will therefore be granted.
2. The FCRA Does Not Preempt Plaintiff’s Defamation Claim
According to plaintiff, AES is responsible for the publication of “factually inconsistent
statements,” Am. Compl. ¶ 37, presumably with respect to the delinquency of his student loan,
which have “injured and continue to injure [him],” id. ¶ 49. He further alleges that, “[t]o the
extent that AES knew or should have known the harm its action would cause . . . [its] actions are
malicious.” Id. ¶ 48. AES moves to dismiss plaintiff’s defamation claim on the ground that the
FCRA preempts it. Def.’s Mem. at 5-6. Plaintiff counters that the FCRA does not preempt all
causes of action for defamation. Pl.’s Opp’n at 7.
With certain exceptions, “no consumer may bring any action or proceeding in the nature
of defamation . . . with respect to the reporting of information against . . . any person who
furnishes information to a consumer reporting agency . . . except as to false information
furnished
-7- with malice or willful intent to injure such consumer.” 15 U.S.C. § 1681h(e) (emphasis added);
see 15 U.S.C. § 1681t(b)(1)(F); Hukic v. Aurora Loan Servs., 588 F.3d 420, 434 (7th Cir. 2009)
(quoting 15 U.S.C. § 1681(h)); Avery v. United States, 534 F. Supp. 2d 40, 42 (D.D.C. 2008)
(concluding that negligence claim against federal agencies which allegedly provided false
information pertaining to plaintiff’s student loan payment history was preempted under 15
U.S.C. § 1681h(e) because the complaint did not allege malice or willful intent).
Here, plaintiff does allege that AES’s actions were “malicious considering that AES was
given opportunities to act reasonably and knowingly refused,” Am. Compl. ¶ 48, and this
allegation is sufficient to survive AES’s motion to dismiss. Hence, the motion to dismiss
plaintiff’s defamation claim (Count III) will be denied without prejudice.
D. Unfair and Deceptive Business Practice (Count IV)
Plaintiff alleges that AES violated the District of Columbia Consumer Protection
Practices Act (“CPPA”), D.C. Code § 28-3901 et seq., through its “inadequate, incompetent and
inefficient handling of [his] lawful and reasonable complaints, inquiries, disputes and requests
for information” pertaining to his loan. Am. Compl. ¶ 40. Specifically, plaintiff contends that
AES “failed to offer timely, affordable or reasonable mitigation options [and] continued unfair
harassment of plaintiff [and the co-signor] by accelerating [the loan] in the midst of a material
dispute as to whether the entire agreement had been materially breached by AES’ actions.” Id. ¶
42. AES responds that the CPPA is inapplicable because the statute “only governs transactions
between a merchant and a consumer involving the sale of goods or services,” and here there
exists no consumer-merchant relationship. AES Mot. at 6.
The CPPA “was designed to police trade practices arising only out of consumer-merchant
-8- relationships,” Howard v. Riggs Nat’l Bank, 432 A.2d 701, 709 (D.C. 1981), and it “has been
interpreted to only supply consumers with a cause of action against merchants who provide them
with goods or services,” Calvetti v. Antcliff, 346 F. Supp. 2d 92, 103 (D.D.C. 2004) (citing
Athridge v. Aetna Cas. & Sur. Co., 163 F. Supp. 2d 38, 55 (D.D.C. 2001), rev’d in part on other
grounds, 351 F.3d 1166 (D.C. Cir. 2003)). If, as plaintiff alleges, AES services a loan extended
by Bank of America, plaintiff is not a consumer seeking relief as against a merchant with whom
he contracted for services.
Although the CPPA sets forth several examples of unlawful trade practices, see D.C.
Code § 28-3904, plaintiff does not specify the trade practice in which AES allegedly engaged,
and from the Court’s review, none of the enumerated practices appear to cover AES’s alleged
mishandling of plaintiff’s inquiries and disputes about his loan. Therefore, because the
complaint fails to state a claim under the CPPA, the Court will grant the motion to dismiss Count
IV of the Amended Complaint.
E. Fair Debt Collection Practices Act (Count V)
Plaintiff alleges that he and Ms. Muellner “were subjected to shrill, harassing and
predatory acts instigated and controlled by AES,” Am. Compl. ¶ 22, in an effort to collect “a
debt it knew or should have known to be in dispute,” id. ¶ 24. He states that AES “through its
authorized agent . . . engaged in collections practices that harassed, intimidated and harmed
plaintiff . . . by placing robo-collections calls, ‘parking’ misleading and injurious statements on
plaintiff’s credit file and mailings,” id. ¶ 44, resulting in “significant harm and injury,” id. ¶ 45,
in violation of the Fair Debt Collection Practices Act (“FDCPA”), see 15 U.S.C. § 1692, et seq.
AES moves to dismiss plaintiff’s claims under the FDCPA on the ground that its provisions do
-9- not apply to a loan servicer. AES Mem. at 7.
For purposes of the FDCPA, the term “debt collector” means “any person who uses any
instrumentality of interstate commerce or the mails in any business the principal purpose of
which is the collection of any debts, or who regularly collects or attempts to collect, directly or
indirectly, debts owed or due or asserted to be owed or due another.” 15 U.S.C. § 1692a(6). The
term excludes:
any person collecting or attempting to collect any debt owed or due or asserted to be owed or due another to the extent such activity (i) is incidental to a bona fide fiduciary obligation or a bona fide escrow arrangement; (ii) concerns a debt which was originated by such person; (iii) concerns a debt which was not in default at the time it was obtained by such person; or (iv) concerns a debt obtained by such person as a secured party in a commercial credit transaction involving the creditor
15 U.S.C. § 1692a(6)(F) (emphasis added). Plaintiff does not allege that his account was in
default, and AES relies on this omission to argue that it is excluded from the FDCPA’s coverage.
AES Mem. at 7. Plaintiff counters that “[d]efault is not the sole state of debt that triggers the
protections of the FDCPA,” Pl.’s Opp’n at 10, but he does not contend that AES would be
covered under any other provision of the FDCPA.
Absent an allegation that plaintiff’s loan was in default when AES acquired it, AES is not
a debt collector and thus is not subject to the FDCPA. Brumberger v. Sallie Mae Servicing
Corp., 84 Fed. Appx. 458, 459 (5th Cir. 2004) (per curiam) (affirming dismissal of FDCPA
claim against student loan servicer because “[b]y its plain terms the FDCPA does not apply”
absent an allegation that plaintiff “was in default at the time Sallie Mae began servicing his
loans”); Ramirez-Alvarez v. Aurora Loan Servs., LLC, No.01:09cv1306, 2010 WL 2934473, at
*5 (E.D. Va. July 21, 2010) (granting summary judgment for mortgage loan servicer, which was
-10- not a debt collector for purposes of the FDCPA because it “received the debt in question while it
was not in default”); Mondonedo v. Sallie Mae, Inc., No. 07-4059, 2009 WL 801784, at *5 (D.
Kan. Mar. 25, 2009) (granting summary judgment for loan servicer which “obtained the loans
originated by [a bank] for servicing prior to default and is exempt from liability under the
FDCPA”); see also Taggart v. Wells Fargo Home Mortg., Inc., No. 10-cv-00843, 2010 WL
3769091, at *11 (E.D. Pa. Sept. 27, 2010) (“Loan servicers are not “debt collectors” under the
FDCPA unless the debt being serviced was in default at the time the servicer obtained it.”). The
Court will dismiss Count V of the Amended Complaint because AES, as a loan servicer, is not a
covered debt collector under the FDCPA absent an allegation that plaintiff’s account was in
default when AES acquired it.
III. CONCLUSION
The Court concludes that plaintiff ’s Amended Complaint fails to state claims under the
Fair Credit Reporting Act, the District of Columbia Consumer Protection Practices Act, and the
Fair Debt Collection Practices Act, and, therefore, Counts II, IV and V will be dismissed. In
addition, because the pleading fails to state a breach of contract claim, Count I will be dismissed.
Remaining, then, is the defamation claim set forth in Count III, which may proceed as against
AES at this time, given the allegation of malice in the Amended Complaint. An Order
accompanies this Memorandum Opinion.
/s/ JOHN D. BATES DATE: October 28, 2010 United States District Judge
-11-