Echospan, Inc. v. Medallia, Inc.

CourtCourt of Appeals for the Ninth Circuit
DecidedOctober 31, 2025
Docket24-4751
StatusUnpublished

This text of Echospan, Inc. v. Medallia, Inc. (Echospan, Inc. v. Medallia, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Echospan, Inc. v. Medallia, Inc., (9th Cir. 2025).

Opinion

NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS OCT 31 2025 MOLLY C. DWYER, CLERK U.S. COURT OF APPEALS FOR THE NINTH CIRCUIT

ECHOSPAN, INC., No. 24-4751 D.C. No. Plaintiff - Appellant, 5:22-cv-01732-NC v. MEMORANDUM* MEDALLIA, INC.,

Defendant - Appellee.

Appeal from the United States District Court for the Northern District of California Nathanael M. Cousins, Magistrate Judge, Presiding

Argued and Submitted October 21, 2025 San Francisco, California

Before: PAEZ, BEA, and FORREST, Circuit Judges.

EchoSpan, Inc. (“EchoSpan”) appeals the district court order granting

judgment as a matter of law in favor of Medallia, Inc. (“Medallia”), following a

jury’s verdict in favor of EchoSpan. A unanimous jury determined that Medallia

willfully and maliciously misappropriated one trade secret—trade secret 6 (“TS

6”)—and awarded EchoSpan $11.7 million in unjust enrichment and $14 million in

* This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3. exemplary damages. In granting Medallia’s Fed. R. Civ. P. 50(b) motion, the district

court concluded, as a matter of law, that EchoSpan was not entitled to recover for

Medallia’s unjust enrichment. The court reasoned that the unjust enrichment

awarded by the jury lacked a reasonable basis because EchoSpan did not apportion

this relief on a trade-secret-by-trade-secret basis. EchoSpan moved for a new trial,

but the district court denied that motion. EchoSpan timely appealed.1

We reverse the district court’s grant of judgment as a matter of law and

remand to the district court with instructions to reinstate the jury’s verdict.

1. The district court erred in assuming the jury did not apportion its unjust

enrichment award and instead awarded EchoSpan the cumulative total sought for all

nine alleged trade secrets. In doing so, the district court did not “draw all reasonable

inferences in favor of the nonmoving party.” In re First All. Mortg. Co., 471 F.3d

977, 991 (9th Cir. 2006) (quoting Hangarter v. Provident Life & Accident Ins. Co.,

373 F.3d 998, 1005 (9th Cir. 2004)).

The total unjust enrichment presented to the jury, based on expert testimony,

was $23.4 million. In its opening statement, EchoSpan characterized the total unjust

enrichment as $23 million, and EchoSpan’s expert testified to three categories of

1 We review de novo an order granting judgment as a matter of law under Fed. R. Civ. P. 50(b). Tortu v. Las Vegas Metro. Police Dep’t, 556 F.3d 1075, 1081 (9th Cir. 2009).

2 24-4751 unjust enrichment totaling $23.4 million: Medallia’s ill-gotten gains ($11.6 million),

Medallia’s head start ($8.9 million), and Medallia’s saved costs ($2.9 million).

The district court assumed that the jury awarded the full unjust enrichment

amount, without reducing the value attributable to legally invalid trade secrets.

However, it was also reasonable to conclude that the jury’s $11.7 million award

represented half of the $23.4 million unjust enrichment estimate.

The district court was required to view the evidence in the light most favorable

to the jury’s verdict and draw all reasonable inferences in favor of preserving the

jury’s verdict. Escriba v. Foster Poultry Farms, Inc., 743 F.3d 1236, 1242 (9th Cir.

2014) (explaining that judgment as a matter of law is properly granted only if the

evidence “permits only one reasonable conclusion”); id. at 1242 (“A jury’s verdict

must be upheld if it is supported by substantial evidence . . . even if contrary findings

are also possible.”). Therefore, if the jury had a reasonable basis for awarding $11.7

million in unjust enrichment based on any combination of categories, the court

necessarily erred in assuming that the jury awarded EchoSpan the cumulative total

EchoSpan sought for all nine alleged trade secrets.

2. There was a reasonable basis for the jury to award half of Medallia’s unjust

enrichment to EchoSpan for the misappropriation of TS 6. “Once injury has been

proven, the fact that damages are not susceptible to precise measurement does not

preclude recovery.” Holland Livestock Ranch v. United States, 655 F.2d 1002, 1006

3 24-4751 (9th Cir. 1981). A jury award should be upheld “[u]nless the amount is grossly

excessive or monstrous, clearly not supported by the evidence, or based only on

speculation or guesswork.” Harper v. City of Los Angeles, 533 F.3d 1010, 1028–29

(9th Cir. 2008) (citation and internal quotations omitted).

The jury’s award was not based “only on . . . guesswork.” Yeti by Molly, Ltd.

v. Deckers Outdoor Corp., 259 F.3d 1101, 1107 (9th Cir. 2001). The unjust

enrichment award had a reasonable basis, including an expert opinion regarding

Medallia’s total unjust enrichment from creating a 360-degree review product that it

could sell, expert guidance that the jury should consider “value drivers,” and

testimony about the main drivers of value in EchoSpan’s 360-degree review product.

Throughout trial, the jury learned what each alleged trade secret was, what each

contributed to the 360-degree review product, and how they interacted to create a

product for a customer. The jury also watched videos and demonstrations of

EchoSpan’s system to understand how it worked. In addition, witnesses for

EchoSpan testified regarding the relative importance of TS 6 to the 360-degree

review system’s commercial value. From this evidence, the jury had a reasonable

basis from which to approximate the share of total unjust enrichment attributable to

the misappropriation of TS 6.

Medallia nonetheless disputes the jury award, arguing that “EchoSpan has

offered no coherent justification for why the jury would award only 50% of the

4 24-4751 claimed damages for a trade secret that purportedly drove 100% of the value.” The

jury, however, did not have to either completely discount or completely credit

testimony that TS 6 is the “core” tool that “enables everything.” “Credibility

determinations, the weighing of the evidence, and the drawing of legitimate

inferences from the facts are jury functions, not those of a judge.” Reeves v.

Sanderson Plumbing Prods., Inc., 530 U.S. 133, 150 (2000) (citation and internal

quotations omitted). The jury could have reasonably believed from trial testimony,

and from demonstrations of EchoSpan’s product, that TS 6 drove most of, but not

all of, the value of the product.

Medallia relies heavily on O2 Micro International Ltd. v. Monolithic Power

Systems, Inc., 399 F. Supp. 2d 1064 (N.D. Cal. 2005). There, the district court ruled

that a jury’s award of unjust enrichment was based on “speculation and guesswork,

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