NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS OCT 31 2025 MOLLY C. DWYER, CLERK U.S. COURT OF APPEALS FOR THE NINTH CIRCUIT
ECHOSPAN, INC., No. 24-4751 D.C. No. Plaintiff - Appellant, 5:22-cv-01732-NC v. MEMORANDUM* MEDALLIA, INC.,
Defendant - Appellee.
Appeal from the United States District Court for the Northern District of California Nathanael M. Cousins, Magistrate Judge, Presiding
Argued and Submitted October 21, 2025 San Francisco, California
Before: PAEZ, BEA, and FORREST, Circuit Judges.
EchoSpan, Inc. (“EchoSpan”) appeals the district court order granting
judgment as a matter of law in favor of Medallia, Inc. (“Medallia”), following a
jury’s verdict in favor of EchoSpan. A unanimous jury determined that Medallia
willfully and maliciously misappropriated one trade secret—trade secret 6 (“TS
6”)—and awarded EchoSpan $11.7 million in unjust enrichment and $14 million in
* This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3. exemplary damages. In granting Medallia’s Fed. R. Civ. P. 50(b) motion, the district
court concluded, as a matter of law, that EchoSpan was not entitled to recover for
Medallia’s unjust enrichment. The court reasoned that the unjust enrichment
awarded by the jury lacked a reasonable basis because EchoSpan did not apportion
this relief on a trade-secret-by-trade-secret basis. EchoSpan moved for a new trial,
but the district court denied that motion. EchoSpan timely appealed.1
We reverse the district court’s grant of judgment as a matter of law and
remand to the district court with instructions to reinstate the jury’s verdict.
1. The district court erred in assuming the jury did not apportion its unjust
enrichment award and instead awarded EchoSpan the cumulative total sought for all
nine alleged trade secrets. In doing so, the district court did not “draw all reasonable
inferences in favor of the nonmoving party.” In re First All. Mortg. Co., 471 F.3d
977, 991 (9th Cir. 2006) (quoting Hangarter v. Provident Life & Accident Ins. Co.,
373 F.3d 998, 1005 (9th Cir. 2004)).
The total unjust enrichment presented to the jury, based on expert testimony,
was $23.4 million. In its opening statement, EchoSpan characterized the total unjust
enrichment as $23 million, and EchoSpan’s expert testified to three categories of
1 We review de novo an order granting judgment as a matter of law under Fed. R. Civ. P. 50(b). Tortu v. Las Vegas Metro. Police Dep’t, 556 F.3d 1075, 1081 (9th Cir. 2009).
2 24-4751 unjust enrichment totaling $23.4 million: Medallia’s ill-gotten gains ($11.6 million),
Medallia’s head start ($8.9 million), and Medallia’s saved costs ($2.9 million).
The district court assumed that the jury awarded the full unjust enrichment
amount, without reducing the value attributable to legally invalid trade secrets.
However, it was also reasonable to conclude that the jury’s $11.7 million award
represented half of the $23.4 million unjust enrichment estimate.
The district court was required to view the evidence in the light most favorable
to the jury’s verdict and draw all reasonable inferences in favor of preserving the
jury’s verdict. Escriba v. Foster Poultry Farms, Inc., 743 F.3d 1236, 1242 (9th Cir.
2014) (explaining that judgment as a matter of law is properly granted only if the
evidence “permits only one reasonable conclusion”); id. at 1242 (“A jury’s verdict
must be upheld if it is supported by substantial evidence . . . even if contrary findings
are also possible.”). Therefore, if the jury had a reasonable basis for awarding $11.7
million in unjust enrichment based on any combination of categories, the court
necessarily erred in assuming that the jury awarded EchoSpan the cumulative total
EchoSpan sought for all nine alleged trade secrets.
2. There was a reasonable basis for the jury to award half of Medallia’s unjust
enrichment to EchoSpan for the misappropriation of TS 6. “Once injury has been
proven, the fact that damages are not susceptible to precise measurement does not
preclude recovery.” Holland Livestock Ranch v. United States, 655 F.2d 1002, 1006
3 24-4751 (9th Cir. 1981). A jury award should be upheld “[u]nless the amount is grossly
excessive or monstrous, clearly not supported by the evidence, or based only on
speculation or guesswork.” Harper v. City of Los Angeles, 533 F.3d 1010, 1028–29
(9th Cir. 2008) (citation and internal quotations omitted).
The jury’s award was not based “only on . . . guesswork.” Yeti by Molly, Ltd.
v. Deckers Outdoor Corp., 259 F.3d 1101, 1107 (9th Cir. 2001). The unjust
enrichment award had a reasonable basis, including an expert opinion regarding
Medallia’s total unjust enrichment from creating a 360-degree review product that it
could sell, expert guidance that the jury should consider “value drivers,” and
testimony about the main drivers of value in EchoSpan’s 360-degree review product.
Throughout trial, the jury learned what each alleged trade secret was, what each
contributed to the 360-degree review product, and how they interacted to create a
product for a customer. The jury also watched videos and demonstrations of
EchoSpan’s system to understand how it worked. In addition, witnesses for
EchoSpan testified regarding the relative importance of TS 6 to the 360-degree
review system’s commercial value. From this evidence, the jury had a reasonable
basis from which to approximate the share of total unjust enrichment attributable to
the misappropriation of TS 6.
Medallia nonetheless disputes the jury award, arguing that “EchoSpan has
offered no coherent justification for why the jury would award only 50% of the
4 24-4751 claimed damages for a trade secret that purportedly drove 100% of the value.” The
jury, however, did not have to either completely discount or completely credit
testimony that TS 6 is the “core” tool that “enables everything.” “Credibility
determinations, the weighing of the evidence, and the drawing of legitimate
inferences from the facts are jury functions, not those of a judge.” Reeves v.
Sanderson Plumbing Prods., Inc., 530 U.S. 133, 150 (2000) (citation and internal
quotations omitted). The jury could have reasonably believed from trial testimony,
and from demonstrations of EchoSpan’s product, that TS 6 drove most of, but not
all of, the value of the product.
Medallia relies heavily on O2 Micro International Ltd. v. Monolithic Power
Systems, Inc., 399 F. Supp. 2d 1064 (N.D. Cal. 2005). There, the district court ruled
that a jury’s award of unjust enrichment was based on “speculation and guesswork,
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NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS OCT 31 2025 MOLLY C. DWYER, CLERK U.S. COURT OF APPEALS FOR THE NINTH CIRCUIT
ECHOSPAN, INC., No. 24-4751 D.C. No. Plaintiff - Appellant, 5:22-cv-01732-NC v. MEMORANDUM* MEDALLIA, INC.,
Defendant - Appellee.
Appeal from the United States District Court for the Northern District of California Nathanael M. Cousins, Magistrate Judge, Presiding
Argued and Submitted October 21, 2025 San Francisco, California
Before: PAEZ, BEA, and FORREST, Circuit Judges.
EchoSpan, Inc. (“EchoSpan”) appeals the district court order granting
judgment as a matter of law in favor of Medallia, Inc. (“Medallia”), following a
jury’s verdict in favor of EchoSpan. A unanimous jury determined that Medallia
willfully and maliciously misappropriated one trade secret—trade secret 6 (“TS
6”)—and awarded EchoSpan $11.7 million in unjust enrichment and $14 million in
* This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3. exemplary damages. In granting Medallia’s Fed. R. Civ. P. 50(b) motion, the district
court concluded, as a matter of law, that EchoSpan was not entitled to recover for
Medallia’s unjust enrichment. The court reasoned that the unjust enrichment
awarded by the jury lacked a reasonable basis because EchoSpan did not apportion
this relief on a trade-secret-by-trade-secret basis. EchoSpan moved for a new trial,
but the district court denied that motion. EchoSpan timely appealed.1
We reverse the district court’s grant of judgment as a matter of law and
remand to the district court with instructions to reinstate the jury’s verdict.
1. The district court erred in assuming the jury did not apportion its unjust
enrichment award and instead awarded EchoSpan the cumulative total sought for all
nine alleged trade secrets. In doing so, the district court did not “draw all reasonable
inferences in favor of the nonmoving party.” In re First All. Mortg. Co., 471 F.3d
977, 991 (9th Cir. 2006) (quoting Hangarter v. Provident Life & Accident Ins. Co.,
373 F.3d 998, 1005 (9th Cir. 2004)).
The total unjust enrichment presented to the jury, based on expert testimony,
was $23.4 million. In its opening statement, EchoSpan characterized the total unjust
enrichment as $23 million, and EchoSpan’s expert testified to three categories of
1 We review de novo an order granting judgment as a matter of law under Fed. R. Civ. P. 50(b). Tortu v. Las Vegas Metro. Police Dep’t, 556 F.3d 1075, 1081 (9th Cir. 2009).
2 24-4751 unjust enrichment totaling $23.4 million: Medallia’s ill-gotten gains ($11.6 million),
Medallia’s head start ($8.9 million), and Medallia’s saved costs ($2.9 million).
The district court assumed that the jury awarded the full unjust enrichment
amount, without reducing the value attributable to legally invalid trade secrets.
However, it was also reasonable to conclude that the jury’s $11.7 million award
represented half of the $23.4 million unjust enrichment estimate.
The district court was required to view the evidence in the light most favorable
to the jury’s verdict and draw all reasonable inferences in favor of preserving the
jury’s verdict. Escriba v. Foster Poultry Farms, Inc., 743 F.3d 1236, 1242 (9th Cir.
2014) (explaining that judgment as a matter of law is properly granted only if the
evidence “permits only one reasonable conclusion”); id. at 1242 (“A jury’s verdict
must be upheld if it is supported by substantial evidence . . . even if contrary findings
are also possible.”). Therefore, if the jury had a reasonable basis for awarding $11.7
million in unjust enrichment based on any combination of categories, the court
necessarily erred in assuming that the jury awarded EchoSpan the cumulative total
EchoSpan sought for all nine alleged trade secrets.
2. There was a reasonable basis for the jury to award half of Medallia’s unjust
enrichment to EchoSpan for the misappropriation of TS 6. “Once injury has been
proven, the fact that damages are not susceptible to precise measurement does not
preclude recovery.” Holland Livestock Ranch v. United States, 655 F.2d 1002, 1006
3 24-4751 (9th Cir. 1981). A jury award should be upheld “[u]nless the amount is grossly
excessive or monstrous, clearly not supported by the evidence, or based only on
speculation or guesswork.” Harper v. City of Los Angeles, 533 F.3d 1010, 1028–29
(9th Cir. 2008) (citation and internal quotations omitted).
The jury’s award was not based “only on . . . guesswork.” Yeti by Molly, Ltd.
v. Deckers Outdoor Corp., 259 F.3d 1101, 1107 (9th Cir. 2001). The unjust
enrichment award had a reasonable basis, including an expert opinion regarding
Medallia’s total unjust enrichment from creating a 360-degree review product that it
could sell, expert guidance that the jury should consider “value drivers,” and
testimony about the main drivers of value in EchoSpan’s 360-degree review product.
Throughout trial, the jury learned what each alleged trade secret was, what each
contributed to the 360-degree review product, and how they interacted to create a
product for a customer. The jury also watched videos and demonstrations of
EchoSpan’s system to understand how it worked. In addition, witnesses for
EchoSpan testified regarding the relative importance of TS 6 to the 360-degree
review system’s commercial value. From this evidence, the jury had a reasonable
basis from which to approximate the share of total unjust enrichment attributable to
the misappropriation of TS 6.
Medallia nonetheless disputes the jury award, arguing that “EchoSpan has
offered no coherent justification for why the jury would award only 50% of the
4 24-4751 claimed damages for a trade secret that purportedly drove 100% of the value.” The
jury, however, did not have to either completely discount or completely credit
testimony that TS 6 is the “core” tool that “enables everything.” “Credibility
determinations, the weighing of the evidence, and the drawing of legitimate
inferences from the facts are jury functions, not those of a judge.” Reeves v.
Sanderson Plumbing Prods., Inc., 530 U.S. 133, 150 (2000) (citation and internal
quotations omitted). The jury could have reasonably believed from trial testimony,
and from demonstrations of EchoSpan’s product, that TS 6 drove most of, but not
all of, the value of the product.
Medallia relies heavily on O2 Micro International Ltd. v. Monolithic Power
Systems, Inc., 399 F. Supp. 2d 1064 (N.D. Cal. 2005). There, the district court ruled
that a jury’s award of unjust enrichment was based on “speculation and guesswork,
not on evidence” because “expert testimony regarding damages for misappropriation
of all trade secret[s] was useless to the jury” after the jury found liability on some
but not all trade secrets. Id. at 1077.
O2 Micro, however, involved technical patent and trade secret claims related
to liquid crystal display panels. In a highly technical context, apportionment
testimony may be essential to provide a reasonable basis for a jury to value a
defendant’s gain. In contrast, EchoSpan’s trade secrets could be explained in lay
terms, and the jury watched demonstrations and videos to understand how the system
5 24-4751 and each component operated. Along with testimony from EchoSpan’s witnesses, a
reasonable jury could determine from the evidence which alleged trade secrets
would drive the most value in a Medallia 360-degree review product. Not only is
O2 Micro non-binding, but its reasoning is also not persuasive given the record in
this case.
In light of the substantial deference owed to jury verdicts, and the
longstanding principle that jury awards need not be mathematically precise or
dictated by expert testimony, this is not the “rare case” where “it is sufficiently
certain that the jury award was not based on proper consideration of the evidence.”
In re First All. Mortg. Co., 471 F.3d at 1001.
3. Medallia has not shown that “no reasonable juror could find” that TS 6
constituted a trade secret. El-Hakem v. BJY Inc., 415 F.3d 1068, 1072 (9th Cir.
2005). A reasonable jury could find that EchoSpan identified TS 6 with sufficient
particularity. Likewise, a reasonable jury could credit EchoSpan’s evidence over
Medallia’s claims that TS 6 was not secret and find that EchoSpan exercised
sufficient caution in maintaining TS 6’s secrecy.
REVERSED AND REMANDED with directions to reinstate the jury’s
verdict. 2
2 In light of our disposition, we need not address EchoSpan’s challenge to the district court’s decision denying its motion for a new trial.
6 24-4751