Eastern Memorial Consultants, Inc. v. Gracelawn Memorial Park, Inc.

364 A.2d 821, 1976 Del. LEXIS 473
CourtSupreme Court of Delaware
DecidedAugust 10, 1976
StatusPublished
Cited by4 cases

This text of 364 A.2d 821 (Eastern Memorial Consultants, Inc. v. Gracelawn Memorial Park, Inc.) is published on Counsel Stack Legal Research, covering Supreme Court of Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Eastern Memorial Consultants, Inc. v. Gracelawn Memorial Park, Inc., 364 A.2d 821, 1976 Del. LEXIS 473 (Del. 1976).

Opinion

McNEILLY, Justice:

In this action by plaintiffs to recover portions of their sales commissions which, they complain, were wrongfully withheld by Gracelawn Memorial Park, Inc. and/or Eastern Memorial Consultants, Inc., plaintiffs appeal from the Superior Court’s order granting Gracelawn’s motion for summary judgment.

Eastern appeals the order of summary judgment for Gracelawn on its cross-claim against Eastern to recover, pursuant to the sales agency contract between them, expenses incurred in defending plaintiffs’ suit. Both appellants argue that summary judgment was erroneously granted because the record reflects various disputes of material fact. Vanaman v. Milford Memorial Hospital, Inc., Del.Supr., 272 A.2d 718 (1970).

I

Gracelawn owns and operates a cemetery near Wilmington. Prior to May 1, 1967, Gracelawn employed Robert Nuckolls as its sales manager for “pre-need” sales, i. e., cemetery lots, mausoleums, and other burial accessories; and in this capacity, Nuck-olls hired and supervised the activities of Gracelawn’s sales force.

Sometime in 1967, Nuckolls formed Eastern and became its president and sole shareholder. On May 1, 1967, Gracelawn and Eastern entered into a contract (the Agreement) whereby Eastern became “exclusive Pre-Need Sales Agent for the pre-need sale of burial lots, mausoleum crypts and niches owned by Grace-lawn, and memorials for installation on lots in Gracelawn.” The Agreement was automatically renewable every year at the option of Eastern, subject to certain conditions not here applicable. It provided that Gracelawn would pay a monthly sales commission to Eastern, based on a fixed percentage of the “selling price”, the price charged to the customer less 20% to be deposited in the perpetual care trust fund it maintained as required by law. 12 Del.C. § 3554(a). Gracelawn further retained 15% of the commission payable in a reserve against cancellations which would *823 periodically be returned to Eastern in the amount of its credit balance therein. In the event of cancellation by a customer, Gracelawn would retain the first $20. paid, and any remainder would be credited towards the cancellation reserve. The Agreement also provided that Gracelawn would set all prices, supply necessary forms, and provide Eastern with office space on its premises. It was further agreed that Eastern, at its own expense and without expense to Gracelawn, would employ and have sole supervision over an adequate sales force, and save Gracelawn harmless from compensation claims brought against it by any person Eastern so employed.

Shortly after the contract was executed, Nuckolls met with the sales staff and informed them that he had formed Eastern which was taking over sales operations for Gracelawn, but that so far as the sales personnel were concerned, “everything would be the same” and they “would notice no change”; in fact, they were specifically instructed to continue to represent Grace-lawn in public and not to mention Eastern. 1

At all times thereafter, through 1970, Eastern generally supervised and controlled the day-to-day activities of its sales personnel who continued publicly to represent Gracelawn. Salespersons, including plaintiffs, were always paid by Eastern and never received any compensation from Gracelawn, although the exact manner and terms by which Eastern paid the salespersons is not altogether clear. It' does appear, however, that Eastern maintained a reserve account against cancellation holding back 20% of the commissions due. 2 Nuckolls stated that while periodically these reserves would be released to some employees, Eastern had no set practice or agreement with respect thereto, and thus decided to establish a policy whereby it would release an employee’s reserve 32 months after he had terminated his employment with Eastern. Upon announcement of this policy in December, 1970, plaintiffs, unaware that any of their commissions were retained, and/or being dissatisfied with the proposed policy itself, approached Gracelawn’s president, Robert Hagenbach, who in turn informed them that Gracelawn was not their employer and that if there was a problem with compensation, to see their employer, Eastern. Thereupon, plaintiffs commenced this action on January 31, 1971.

Meanwhile, the relationship between Gracelawn and Eastern had grown increasingly strained, and in April, 1970, Grace-lawn began suit against Eastern in the Court of Chancery, seeking reformation of the Agreement and a declaratory judgment of breach. 3 In February, 1971, Gracelawn filed the present crossclaim against Eastern, and on April 30, 1971, Gracelawn rejected Eastern’s election to renew the Agreement and terminated the agency.

II

In their complaint, plaintiffs allege that Gracelawn withheld portions of their sales commissions for a reserve account without their consent, and deducted from their commissions “a fee for bookkeeping, such fee not being in the original contemplation of the parties, and totally improper as a deduction from wages earned.” It is at once clear, however, that what plaintiffs *824 seek to recover from Gracelawn are monies that it rightfully withheld from Eastern pursuant to their Agreement — and the record is devoid of any evidence that would indicate or even suggest that Gracelawn has withheld anything beyond those amounts to which it was contractually entitled.

Nevertheless, plaintiffs contend that there is evidence which would establish Gracelawn’s liability for their compensation withheld: (1) because Gracelawn is their employer; (2) because they justifiably relied upon representations by Grace-lawn’s agent, Nuckolls, made with apparent authority to do so, to the effect that Grace-lawn was their employer and would pay or guarantee their sales commissions; and (3) under the principles of quasi-contract, and promissory and equitable estoppel. We find, however, that the evidence does not support any of the theories advanced. 4

The record inescapably demonstrates that plaintiffs were exclusively Eastern’s employees and that Gracelawn was not their employer in any legal sense of the word. Gracelawn’s alleged admission that plaintiffs. were its “subagents” does not affect these relationships because, quite simply, a principal is not the “employer” of subagents hired by his own agent, except insofar as he might become so by express promise -or estoppel. Restatement Agency 2d § 458, comment (a). 5 Clearly no such express promise exists; in fact, the Agreement specified the contrary, that plaintiffs were to be employed and supervised solely by Eastern at its own expense.

Likewise the evidence does not support plaintiffs’ attempts to predicate liability on theories of apparent authority, promissory and equitable estoppel, and quasi-contract. While certain factual disputes might exist, for instance, as to plaintiffs’ beliefs and justification for those beliefs, the record reveals no representations, promises, knowledge, or other conduct or neglect by Gracelawn

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Bluebook (online)
364 A.2d 821, 1976 Del. LEXIS 473, Counsel Stack Legal Research, https://law.counselstack.com/opinion/eastern-memorial-consultants-inc-v-gracelawn-memorial-park-inc-del-1976.