Durgin v. Allstate Property & Casualty Insurance Co

CourtDistrict Court, W.D. Louisiana
DecidedJuly 16, 2020
Docket6:19-cv-00721
StatusUnknown

This text of Durgin v. Allstate Property & Casualty Insurance Co (Durgin v. Allstate Property & Casualty Insurance Co) is published on Counsel Stack Legal Research, covering District Court, W.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Durgin v. Allstate Property & Casualty Insurance Co, (W.D. La. 2020).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF LOUISIANA LAFAYETTE DIVISION

GLENN DURGIN, INDIVIDUALLY AND ON CASE NO. 6:19-CV-00721 BEHALF OF OTHERS SIMILARLY SITUATED

VERSUS DISTRICT JUDGE SUMMERHAYS

ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY MAGISTRATE JUDGE WHITEHURST

MEMORANDUM RULING

The present matter before the Court is a Motion to Dismiss [ECF No. 11] pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure filed by defendant Allstate Property & Casualty Insurance Company (“Allstate”). Allstate contends that the complaint should be dismissed because the plaintiff has failed to participate in the appraisal process required by the plaintiff’s Allstate insurance policy. Alternatively, Allstate contends that the plaintiff’s claims are prescribed and that he has failed to state a claim upon which relief can be granted. Allstate also seeks an order compelling the plaintiff to participate in the appraisal process. For the reasons stated below, the court DENIES the Motion to Dismiss and DENIES Allstate’s request to compel an appraisal. I. BACKGROUND Plaintiff Glenn Durgin is a Louisiana resident who holds an automobile insurance policy issued by Allstate. Durgin’s 2013 Ford F-150 truck was damaged in the South Louisiana floods of August 2016, and the flood damage exceeded the value of the truck. (Plaintiff’s Complaint, ECF No. 1 at ¶ 7) Durgin filed a claim with Allstate. (Id. at ¶ 8). Durgin’s insurance policy requires Allstate to pay the actual cash value (“ACV”) of a vehicle that, like Durgin’s truck, sustains a total loss. (Id. at ¶ 9). Beginning in 2012, Allstate allegedly started using CCC One Market Valuation Reports marketed and sold by CCC Information Services to determine the ACV of insured vehicles that sustain a total loss. (Id. at ¶ 10). CCC’s valuation report for Durgin’s truck assigned a “base value” of $32,699 and, after accounting for various adjustments, an “adjusted vehicle value” of

$34,384. (Id. at ¶¶ 16-18) Durgin alleges that CCC applies a “condition adjustment” based on comparable vehicles “but without knowing or examining the condition of the comparables used.” (Id. at ¶ 19) Durgin also alleges that CCC “employs an algorithm to determine the adjustment amount for comparables that is based on national databases for vehicles and not local markets.” (Id. at ¶ 20) According to Durgin, CCC’s methodology consistently undervalues the ACV for total loss vehicles. For example, Durgin cites the National Automobile Dealers Association (“NADA”) report for his truck. This report assigns a value for the truck of $38,685.00, which is approximately $4,301 higher than CCC’s adjusted vehicle value. (Id. at ¶ 22) Durgin contends that Allstate’s reliance on CCC’s One Market Valuation Reports to

determine a total loss vehicle’s ACV violates LSA-R.S. 22:1892(B)(5). This provision states: When an insurance policy provides for the adjustment and settlement of first-party motor vehicle total losses on the basis of actual cash value or replacement with another of like kind and quality, and the insurer elects a cash settlement based on the actual cost to purchase a comparable motor vehicle, such costs shall be derived by using one of the following:

(a) A fair market value survey conducted using qualified retail automobile dealers in the local market area as resources. If there are no dealers in the local market area, the nearest reasonable market can be used.

(b) The retail cost as determined from a generally recognized used motor vehicle industry source; such as, an electronic database, if the valuation documents generated by the database are provided to the first-party claimant, or a guidebook that is available to the general public. If the insured demonstrates, by presenting two independent appraisals, based on measurable and discernable factors, including the vehicle’s preloss condition, that the vehicle would have a higher cash value in the local market area than the value reflected in the source’s database or the guidebook, the local market value shall be used in determining the actual cash value.

(c) A qualified expert appraiser selected and agreed upon by the insured and insurer. The appraiser shall produce a written nonbinding appraisal establishing the actual cash value of the vehicle’s preloss condition.

(d) For the purposes of this Paragraph, local market area shall mean a reasonable distance surrounding the area where a motor vehicle is principally garaged, or the usual location of the vehicle covered by the policy.

LSA-R.S. § 22:1892(B)(5). Durgin alleges that CCC’s valuation reports violate section 22:1892(B)(5) because they are not a “generally recognized used motor vehicle industry source” but instead are “employed for the specific purpose of undervaluing claims” of Allstate’s policyholders. (Id. at ¶ 37). According to Durgin, CCC’s reports are not generally used by the motor vehicle industry but are “marketed exclusively to insurance companies with the intent of providing increased profits to its insurance company customers by undervaluing total loss vehicle claims.” (Id. at ¶ 38). Durgin further alleges that Allstate uses the CCC reports to intentionally undervalue the total loss claims of its policyholders, and that Allstate’s actions breached the policy and amount to bad faith. (Id. at ¶¶ 23-24). In this regard, Allstate allegedly “knew or should have known” that other valuation reports, such as reports issued by the NADA or by Kelley Blue Book, are generally accepted by the industry for purposes of valuing total loss vehicles. (Id. at ¶ 25). Durgin alleges that Allstate’s actions also violated its “affirmative duty to adjust claims fairly under the requirement of LSA-R.S. 22:892 and LSA-R.S. 22:1973 and that Allstate is therefore liable for penalties and attorney fees.” (Id. at ¶ 35). Durgin asserts his claims individually as well as on behalf of a proposed class of all past and present Allstate policyholders who have made claims against their policy for the total loss of a vehicle and had those claims “undervalued through the use of the CCC One Market Valuation Report system and/or other unfair valuation tools used by Allstate Property & Casualty Insurance Company.” (Id. at ¶ 46). Allstate subsequently filed the present Motion to Dismiss [ECF No. 11]. Allstate contends that Durgin’s Allstate policy contains a provision requiring a binding appraisal at the request of

either Durgin or Allstate, and that Allstate timely asserted its right to demand an appraisal. Accordingly, Allstate contends that Durgin’s claims should be dismissed pending completion of the appraisal, and that the Court should enter an order compelling Durgin to participate in the appraisal process. Alternatively, Allstate contends that Durgin’s claims are prescribed and that he has failed to state a claim upon which relief can be granted. II. RELEVANT STANDARD A motion to dismiss under Rule 12(b)(6) of the Federal Rules of Civil Procedure is appropriate when a complaint fails to state a legally cognizable clam. Ramming v. United States, 281 F.3d 158, 161 (5th Cir. 2001). In other words, a Rule 12(b)(6) motion “admits the facts alleged in the complaint, but challenges plaintiff’s rights to relief based upon those facts.” Id. at 161-62. When deciding a Rule 12(b)(6) motion, “[t]he court accepts all well-pleaded facts as true, viewing them in the light most favorable to the plaintiff.” In re Katrina Canal Breaches Litig., 495 F.3d 191, 205 (5th Cir.

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