Duplantis v. Allied Trust Insurance Company

CourtDistrict Court, E.D. Louisiana
DecidedJuly 14, 2025
Docket2:23-cv-07141
StatusUnknown

This text of Duplantis v. Allied Trust Insurance Company (Duplantis v. Allied Trust Insurance Company) is published on Counsel Stack Legal Research, covering District Court, E.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Duplantis v. Allied Trust Insurance Company, (E.D. La. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA

KAGON DUPLANTIS CIVIL ACTION

VERSUS NO. 23-7141

ALLIED TRUST INSURANCE SECTION “R” (3) COMPANY

ORDER AND REASONS

Before the Court is defendant Allied Trust Insurance Company’s (“Allied Trust”) opposed1 motion for partial summary judgment on plaintiff’s bad faith claims.2 The Court grants the motion in part and denies it in part.

I. BACKGROUND The Court has reviewed the record and determines the undisputed facts are as follows. This case arises out of damage to plaintiff Kagon Duplantis’s residential property located at 3008 Sycamore Drive in Houma, Louisiana sustained during Hurricane Ida.3 Defendant Allied Trust insured plaintiff’s property, covering up to $167,000 in damage to the principal dwelling, $3,340 in damage to other structures, $50,100 in damage to

1 R. Doc. 28. 2 R. Doc. 21. 3 See R. Doc. 1-1. personal belongings, and $16,700 for additional living expenses (“ALE”) following loss of personal use.4

Plaintiff reported the hurricane damage to Allied Trust on August 31, 2021, and Allied Trust dispatched John Hodge, a field adjuster, to inspect her property. Hodge inspected the premises between September 9 and 12, 2021,5 and completed and sent his claims estimate to Allied Trust on

October 14, 2021.6 The claims estimate identified the Replacement Cost Value (“RCV”) of the damage to the principal dwelling as $31,929.94 and the RCV of the damage to other structures as $7,792.46.7 Accounting for

coverage limits, deductibles, and depreciation, Hodge calculated plaintiff’s net claims to be $31,929.94 for damage to the dwelling and $3,340.00 for damage to other structures.8 On October 15, 2021, Allied Trust sent a letter

4 R. Doc. 21-4. 5 The parties dispute whether the inspection occurred on September 9 or September 12, 2021. Paula Maisel, a claims adjuster employed by defendant, testified in an affidavit that the field adjuster inspected the property on September 12, 2021, with the insured present. R. Doc. 21-3 ¶ 5. But plaintiff testified in an affidavit that the field adjuster inspected her property on September 9, 2021. R. Doc. 28-1 ¶ 3. The field adjuster identified the “initial site meeting” date as September 9, 2021, in his loss report and refers to multiple “inspections,” R. Doc. 21-5 at 2, and a photo sheet capturing damage to the premises lists that the field adjuster took the photos on September 12, 2021, see R. Doc. 21-7. 6 R. Doc. 21-6. 7 Id. at 14. 8 Id. to plaintiff stating that it would pay plaintiff $31,929.94 and $3,340.00 on her claims.9 The letter additionally directed plaintiff to “please prepare a

detailed inventory of the items being claimed,” if she had “any personal property items being claimed,” and to “please save all receipts and documentation for review,” if she had “any additional living expenses being claimed.”10 Allied Trust issued checks for $31,929.94 and $3,340.00 on

October 18, 2021.11 Hodge additionally drafted a general loss report. The parties both assert that Hodge issued this loss report along with the estimate and the

photo sheet showing the condition of the property during his initial inspection of plaintiff’s property in September 2021.12 The loss report recites that the property was inspected on September 10, 2021, and that Hodge’s estimate was completed on October 14, 2021. But the date on the last page

of the unsigned report is November 2, 2021, several weeks after Allied Trust issued its initial payment to plaintiff.13 The general loss report identified the

9 R. Doc. 21-8. 10 Id. 11 R. Doc. 21-9. 12 See R. Doc. 28-2 ¶ 3; see also R. Doc. 21-3 ¶ 5 (affidavit of claims adjuster testifying that the “report and estimate were issued along with a photo sheet showing the condition of the property on September 12, 2021”). 13 R. Doc. 21-5 at 5. RCV of the damage to the principal dwelling as $46,448.73 and the RCV of the damage to other structures as $8,577.27.14 Accounting for coverage

limits, deductibles, and depreciation, Hodge calculated the net claims to be $44,668.73 for damage to the dwelling and $3,340.00 for damage to other structures.15 Hodge therefore “recommend[ed] payment to insured” in the total amount of $48,008.73 in the general loss report,16 which was

$12,738.79 more than what was initially tendered to the plaintiff based on the figure in the claims estimate. The loss report estimate reflects that no previous payments to plaintiff had been made which suggests the

$48,008.73 amount was Hodge’s original estimate on October 14, 2021. Neither party addresses the discrepancy between Hodge’s general loss report and claims estimate. But the general loss report, unlike the claims estimate, includes a recommendation for a full roof replacement.17 On December 10,

2021, Allied Trust issued a supplemental payment of $13,518.79 to plaintiff for a full roof replacement.18 Neither party identifies whether this supplemental payment was related to the higher estimate in the general loss report.

14 Id. 15 Id. 16 Id. 17 Id. at 5. 18 R. Doc. 21-3 ¶ 7; see also R. Doc. 21-9 at 2. On January 25, 2022, Allied Trust received a water mitigation and tear out estimate of $31,056.67 from Allstar Restoration and Reconstruction,

along with photos of the plaintiff’s gutted-out home.19 On February 2, 2022, plaintiff’s counsel issued a formal demand letter to Allied Trust to tender further payment,20 along with a repair estimate dated November 30, 2021, from a public adjuster, which calculated a total RCV of incurred damage at

$141,659.65, consisting of $125,493.26 in damage to the dwelling and $16,166.39 in damage to other structures.21 Allied Trust partially disputed the public adjuster’s estimate, but issued a settlement letter on February 8,

2022, which provided a second supplemental payment of $80,044.53 and $31,056.67 for the Allstar water mitigation and tear out estimate.22 On April 8, 2022, plaintiff submitted a list of her personal belongings damaged in the hurricane with a calculated RCV of $58,069.30.23 Allied

Trust tendered plaintiff the coverage limit of $50,100 for personal belongings on April 12, 2022.24 Allied Trust has not made any ALE payments to plaintiff.25 Shortly after plaintiff reported her claim, she contacted Allied

19 See R. Doc. 21-11. 20 See R. Doc. 21-12. 21 See R. Doc. 21-13. 22 See R. Doc. 21-14. 23 See R. Doc. 21-17. 24 See R. Doc. 21-18. 25 R. Doc. 28-1 ¶ 8; R. Doc. 21-3 ¶ 16. Trust to report that she had acquired a camper as a temporary residence after the hurricane.26 But the parties dispute whether Allied Trust denied her

coverage or whether plaintiff failed to provide adequate information to warrant payment. In an affidavit, plaintiff stated that Allied Trust denied her request for payment as reimbursement for the camper she purchased, but instead offered her only a hotel room that was located approximately 3.5

hours from her property, which would have prevented her from getting to work.27 But a claims adjuster at Allied Trust testified that although plaintiff informed Allied Trust that she was renting a camper, she told their vendor,

ALE Solutions, that no assistance was required, when she was later contacted.28 The claims adjuster further testified that neither plaintiff nor her counsel had provided Allied Trust with a rental contract, receipts, or any proof that the camper was rented for any length of time, despite Allied Trust’s

requests for the information.29 Plaintiff filed her petition for damages in state court on August 28, 2023, and alleged that Allied Trust breached its contract of insurance and handled her claims in bad faith, violating La. Rev. Stats. §§ 22:1892 and

26 R. Doc. 28-1 ¶ 7; R. Doc. 21-3 ¶ 16. 27 R. Doc. 28-1 ¶ 8. 28 R. Doc. 21-3 ¶ 16. 29 Id.

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