Doyle v. Mid-Hudson Valley Federal Credit Union

CourtDistrict Court, S.D. New York
DecidedJune 30, 2023
Docket7:20-cv-02087
StatusUnknown

This text of Doyle v. Mid-Hudson Valley Federal Credit Union (Doyle v. Mid-Hudson Valley Federal Credit Union) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Doyle v. Mid-Hudson Valley Federal Credit Union, (S.D.N.Y. 2023).

Opinion

USDC SDNY DOCUMENT UNITED STATES DISTRICT COURT BOC ED SOUTHERN DISTRICT OF NEW YORK DATE FILED. 6230/2023 DIANE DOYLE, Plaintiff, 20 CV 2087 (NSR) MID-HUDSON VALLEY FEDERAL CREDIT OPINION & ORDER UNION, Defendant.

NELSON S. ROMAN, United States District Judge OPINION AND ORDER Plaintiff Diane Doyle (“Plaintiff’ or “Diane’’) brings this action against Defendant Mid- Hudson Valley Federal Credit Union (“Defendant”), asserting claims of age discrimination under the Age Discrimination in Employment Act (“ADEA”) and the New York State Human Rights Law (“NYSHRL”). (ECF No. 9, at 1.) Plaintiff also requests liquidated, compensatory, and punitive damages for the alleged injuries Plaintiff sustained from Defendant’s actions. (ECF No. 9, at 6.) Before the Court is Defendant’s Motion for Summary Judgment on Plaintiff's age discrimination claims, which is brought pursuant to Rule 56 of the Federal Rules of Civil Procedure (“FRCP”). (ECF No. 25.). For the following reasons, Defendant’s motion is DENIED. PROCEDURAL BACKGROUND On March 9, 2020, Plaintiff commenced the instant action by filing a Complaint (ECF No. 1), in which she alleged claims for age discrimination under the ADEA and NYSHRL. Subsequently, on May 11, 2020, Plaintiff filed an Amended Complaint (“AC”). (ECF no. 9.) Defendant answered Plaintiff's Amended Complaint on that same day. (ECF No. 10.)

On November 1, 2021, Defendant filed a motion for summary judgment pursuant to Rule

56 of the FRCP (the “Motion”) as well as supporting papers. (ECF No. 25.) Plaintiff opposed Defendant’s Motion (ECF Nos. 27 and 28), and Defendant replied to Plaintiff’s opposition. (ECF No. 32.). Defendant’s Motion is now before the Court. FACTUAL BACKGROUND The facts are gleaned mainly from the Amended Complaint (“Compl.”) (ECF No. 9), Defendant’s Rule 56.1 Statement of Undisputed Material Facts (ECF No. 26), Plaintiff’s Response to Defendant’s Rule 56.1 Statement (ECF No. 31), and depositions of the relevant actors (ECF No. 34). They are uncontested except where indicated. I. Relevant Actors In April 2012, Plaintiff began working at Mid-Hudson Valley Federal Credit Union

(“MHVCFU”), a member-owned credit union serving clients throughout Ulster, Dutchess, and Orange counties, as the Branch Manager of MHVFCU’s Middletown, New York branch (the “Branch”). (ECF No. 31 ¶¶ 1, 2.) Plaintiff was tasked with overseeing her branch’s progress toward its quarterly sales incentives, including goals for opening new accounts and memberships. (Id. ¶ 25.) As part of this oversight, Plaintiff held a daily “huddle” each morning with members of her sales team to update them on their progress towards meeting their quarterly goals and assist them in doing so. (Id.) Plaintiff reported to Senior Branch Manager Vicki Mastronardi (“Mastronardi”). Mastronardi’s responsibilities included overseeing the Branch Managers of MHVCFU’s Middletown and Newburgh branches, as well as serving as the Branch Manager for MHVCFU’s

Fishkill branch. (Id. ¶¶ 3,4.) Additionally, at all relevant times, Judy Hamilton (“Hamilton”) held the position of Vice

President, Human Resources at MHVFCU, Sergio Valentin (“Valentin”) was a Lead Member Service Representative (“Lead MSR”) at MHVCFU’s Middletown branch, and Christopher Gomez (“Gomez”) was the Senior Vice President and Chief Retail Officer at MHVFCU. (Id. ¶¶ 5-69.) II. Description of Work Expectations, Goals, and Policies at MHVFCU When Gomez was appointed as the Chief Retail Officer of MHVFCU in January of 2018, he modified the metrics that MHVFCU uses to measure the success of each branch. For instance, branch goals became more team-based and branch employees no longer had individual monthly sales goals. (Id. ¶¶ 5-69.) Gomez also encouraged employees to attend networking events to build professional connections and market MHVFCU. (Id. ¶ 14.) Plaintiff regularly attended these

events. (Id. ¶ 14; see also ECF No. 34-2, at 40.) Additionally, Gomez targeted sales of membership accounts, credit cards, and other offerings to younger individuals to maintain and expand market share. (Id. ¶ 14.) This effort included investing in technology to improve MHVFCU’s mobile application and online banking services. (Id. ¶ 14.) It also encompassed various member-service and networking initiatives that were directed at younger individuals. (Id. ¶¶ 14, 17.) Although Defendant claims that MHVFCU did not hire, promote, or otherwise target any employees based on their age, Plaintiff categorically denies this. Plaintiff alleges that Gomez, in his capacity as the Chief Retail Officer of MHVFCU, replaced older employees with younger, less experienced individuals precisely because of these employees’ respective ages. (Id. ¶ 19; see also ECF No. 34-2, at 31; ECF No. 34-1, at 106-115.)

MHVFCU maintains an Ethics and Code of Conduct Policy (the “Policy”) that prohibits employees from engaging in fraudulent and dishonest activities in the course of their employment. (Id. ¶ 20.) The Policy prohibits, among other types of deceptive actions, forgeries, manipulation

of loan accounts, documents, and computer records, and international violations of MHVCFU rules, internal controls, regulations, or procedures. (Id.) MHVFCU’s Employee Handbook (the “Handbook”) contains analogous prohibitions on fraudulent and dishonest conduct as well as establishes that violations of MHVFCU policies, rules, and procedures will result in disciplinary action, including termination. (Id. ¶ 20.) MHVFCU also maintains a protocol for opening new member accounts via an online portal, which is termed the “DNA Manual.” The DNA Manual specifies that the following documents are required to open a new membership account: (1) a membership application; (2) an unexpired government photo ID; and (3) proof of physical address. (Id. ¶ 22.) III. Events Preceding Plaintiff’s Termination

The parties dispute many of the circumstances precipitating Defendant’s termination of Plaintiff. Below, the Court details their disparate accounts. a. Plaintiff’s Management of Her Sales Team in the First Quarter of 2019 Defendant claims that the Branch fell behind its quarter incentive target for new membership accounts (the “New Members Goal”) in the first quarter (“Q1”) of 2019. (Id. ¶ 23- 25.) Defendant further claims that, in consequence, Plaintiff began pressuring her employees to meet that goal, including directing her sales staff to open new membership accounts by any means necessary. (Id. ¶ 26.) More specifically, Defendant alleges that Plaintiff repeatedly asked her sales staff if they knew any friends or family whom they could solicit to open a new account. Plaintiff, for instance, purportedly pressured Teller Dee Gagnon to have her four grandchildren open

accounts and Teller Lisa Kamia to have her daughter open an account. (Id. ¶ 29.) Conversely, Plaintiff offers documentation indicating that Plaintiff’s branch was on track

to meet the New Members Goal near the end of Q1 (relevant documentation indicates that approximately only 5% of the goal remained as of March 24, 2019). (Id. ¶ 26; see also ECF No. 25-8, at 2; ECF No. 34-1, at 22.) Plaintiff also evidences testimony from herself and another employee at the Branch, Deborah Fox (“Fox”), suggesting that Plaintiff did not apply the type of pressure Defendant describes to her sales staff. (Id. ¶ 27; ECF No. 30.) Defendant alleges that, due to Plaintiff’s increasing pressure on her sales staff to meet the New Members Goal, on March 29, 2019, Valentin indicated that he could speak to his sister regarding opening an account. (ECF No.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Texas Department of Community Affairs v. Burdine
450 U.S. 248 (Supreme Court, 1981)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
St. Mary's Honor Center v. Hicks
509 U.S. 502 (Supreme Court, 1993)
O'CONNOR v. Consolidated Coin Caterers Corp.
517 U.S. 308 (Supreme Court, 1996)
Fincher v. Depository Trust and Clearing Corp.
604 F.3d 712 (Second Circuit, 2010)
Kaytor v. Electric Boat Corp.
609 F.3d 537 (Second Circuit, 2010)
Joyce Bickerstaff v. Vassar College
196 F.3d 435 (Second Circuit, 1999)
Robert Roge v. Nyp Holdings, Inc.
257 F.3d 164 (Second Circuit, 2001)
Allianz Insurance Company v. Regina Lerner
416 F.3d 109 (Second Circuit, 2005)
Benn v. Kissane
510 F. App'x 34 (Second Circuit, 2013)
Reeves v. Sanderson Plumbing Products, Inc.
530 U.S. 133 (Supreme Court, 2000)

Cite This Page — Counsel Stack

Bluebook (online)
Doyle v. Mid-Hudson Valley Federal Credit Union, Counsel Stack Legal Research, https://law.counselstack.com/opinion/doyle-v-mid-hudson-valley-federal-credit-union-nysd-2023.