Dougharty v. Metropolitan Life Ins. Co. of America

CourtDistrict Court, E.D. Tennessee
DecidedMarch 7, 2025
Docket3:24-cv-00083
StatusUnknown

This text of Dougharty v. Metropolitan Life Ins. Co. of America (Dougharty v. Metropolitan Life Ins. Co. of America) is published on Counsel Stack Legal Research, covering District Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dougharty v. Metropolitan Life Ins. Co. of America, (E.D. Tenn. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE

RANDY DOUGHARTY, ) ) Plaintiff, ) ) v. ) No.: 3:24-CV-83-TAV-DCP ) METROPOLITAN LIFE INSURANCE ) COMPANY OF AMERICA, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER

This matter is before the Court on the parties’ cross-motions for summary judgment [Docs. 16, 18]. The parties have responded and replied to the respective motions [Docs. 19, 20, 22, 24]. Accordingly, this matter is ripe for review. See E.D. Tenn. L.R. 7.1(a). For the reasons stated below, both plaintiff’s Motion for Summary Judgment on the ERISA Record [Doc. 16] and defendant’s Motion for Judgement on the Record [Doc. 18] will be DENIED. I. Background This action arises from defendant’s alleged miscalculation of insurance benefits to plaintiff under a long-term disability plan governed by the Employee Retirement Income Security Act (“ERISA”). Plaintiff seeks damages for unpaid benefits and an order requiring defendant to pay recalculated benefits as long as he remains disabled, pursuant to 29 U.S.C. § 1132(a)(1)(B) [Doc. 1]. In August 2020, plaintiff stopped work as a truck driver for TForce Holdings USA, Inc. (“TForce”) due to lumbago from sciatica and idiopathic neuropathies [Doc. 15-20, pp. 76–79].1 Plaintiff’s employer, TForce, maintained a group long-term disability insurance policy on behalf of its employees [Doc. 13-1, pp. 3–4]. A copy of this policy and attachments, issued by defendant, are included in the ERISA record [Id. at pp. 5–65].2 The

policy states that it provides a monthly benefit equal to 60 percent of the first $16,667 of the insured’s “Predisability Earnings” subject to certain conditions [Id. at 23]. The term “Predisability Earnings” is later defined as “gross salary or wages You were earning from the Policyholder in effect on the first of the year prior to the date Your Disability began. We calculate this amount on a monthly basis” [Id. at 26]. In an “ERISA Information”

attachment to the policy, defendant specifies the following in regard to the determination of disability benefits claims: In carrying out their respective responsibilities under the Plan, the Plan Administrator and other Plan fiduciaries shall have discretionary authority to interpret the terms of the Plan and to determine eligibility for and entitlement to Plan benefits in accordance with the terms of the Plan. Any interpretation or determination made pursuant to such discretionary authority shall be given full force and effect, unless it can be shown that the interpretation or determination was arbitrary and capricious.

[Id. at 63].

1 As plaintiff notes, “both parties agree that [he] is disabled under the policy” [Doc. 17, p. 4]. Given that the parties’ dispute centers on the calculation of pre-disability earnings, the Court does not recount detailed information regarding plaintiff’s medical diagnoses and treatment.

2 Although defendant submits that it “filed [the record] with the Court under seal,” the Court notes that these documents are not presently sealed [Doc. 18-1, p. 2 n.1]. If either party wishes to seal plaintiff’s sensitive medical records, the Court will entertain a motion to that effect. 2 In his disability claim filing3 on January 20, 2021, plaintiff indicated that he first sought treatment for these conditions on August 3, 2020 [Id. at 86]. Defendant appears to have contacted plaintiff’s employer regarding this claim, requesting, inter alia, “his salary

as of the first of the year prior to his date of disability” [Id. at 27]. A TForce representative responded with “Annual Benefits Base Rate - $77,098.79” [Id.]. In response to defendant’s initial denial of plaintiff’s claim, he sought additional information, including the monthly benefit to which he would be entitled if he were to later receive a favorable coverage determination [Doc. 15-15, pp. 78–80]. Defendant responded to this request, indicating

that plaintiff would be eligible for $3,854.94 per month if his claim was ultimately approved [Id. at 76]. From November 2022 through early 2023, plaintiff’s counsel corresponded with defendant, requesting additional information regarding its initial denial of plaintiff’s claim [see, e.g., Doc. 13-10, pp. 93–95]. On May 8, 2023, plaintiff’s counsel requested a 30-day

extension to file his appeal from defendant’s benefit determination [Id. at 48]. On June 15, 2023, in response to defendant’s email indicating that no extension would be granted, plaintiff stated his intention to appeal by a revised deadline of July 10, 2023, based upon the United States Department of Labor’s (“Labor”) COVID-19 extension guidance [Id. at 43]. On July 10, 2023, plaintiff submitted a letter designated as his “written appeal,”

3 A “full and complete copy” of plaintiff’s claim history, which exceeds 500 pages, appears to be included in the ERISA record pursuant to the Court’s Scheduling Order [Doc. 13-3, pp. 66–586; Doc. 10]. 3 requesting that defendant “overturn the denial and make a favorable decision on [his] claim for long-term disability benefits immediately” [Doc. 13-9, p. 39]. In this appeal, he stated: First, this letter serves as Mr. Dougharty’s written appeal of the amount ($3,854.94) that MetLife has calculated as his monthly benefit. MetLife appears to have calculated this amount based on a ‘benefits base pay’ of $77,098.79. However, Mr. Dougharty’s predisability income was based on a mileage rate, not a base pay. Under the policy, his benefit amount should be calculated based on the amount that he was earning rather than the ‘benefits base rate’ that MetLife is using . . .

His average weekly earnings were $1,718.28. Based on this, his actual monthly predisability earnings were $7,445.88. His monthly benefit should be $4,467.53. After accounting for Mr. Dougharty’s receipt of Primary Social Security benefits ($2,134), his net monthly benefit is $2,333.53 and his claim has been underpaid $612.60 per month. The policy does not contain a definition for wages or salary that would exclude Mr. Dougharty’s mileage pay from his benefit calculations, and his paystubs show that this his regular wages consisted of mileage pay.

[Id.]. Defendant acknowledged receipt on July 14, 2023, and stated that it would “notify you of our decision in writing” “within 45 days” [Id. at 36]. On July 19, 2023, defendant requested additional information from plaintiff to facilitative its review of his appeal, including office visit notes, MRI reports, and diagnostic reports [Id. at 34]. Plaintiff responded to this request on July 28, 2023, indicating that he was requesting certain MRI and diagnostic reports and would need an extension of 30 days to submit this information [Id. at 32]. He also stated that “[w]e understand that MetLife would need to toll the time that it takes us to submit this information” [Id.]. Defendant granted this extension and stated its intention to decide on plaintiff’s appeal by October 8, 2023 [Doc. 13-4, p. 10]. On September 26, 2023, defendant reversed its previous denial and determined that plaintiff was entitled to benefits [Doc. 13-1, p. 610]. On October 4, 4 2023, defendant again confirmed this decision [Id. at 599]. Apart from a request that plaintiff complete an additional form on October 4, 2023, the ERISA record does not reflect any additional responses to plaintiff’s appeal [see Doc. 13-1, pp. 575–84].4

II. Standard of Review The parties dispute the applicable standard of review. Plaintiff argues that because defendant failed to render a decision as to the benefit calculation part of his appeal within the applicable timeframe, the Court should apply a de novo standard of review [Doc. 17, p. 5]. Specifically, he cites Labor regulations that require plan administrators to respond

to an appeal within 45 days [Id.

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Dougharty v. Metropolitan Life Ins. Co. of America, Counsel Stack Legal Research, https://law.counselstack.com/opinion/dougharty-v-metropolitan-life-ins-co-of-america-tned-2025.