Doe v. America Online, Inc.

718 So. 2d 385, 1998 WL 712764
CourtDistrict Court of Appeal of Florida
DecidedOctober 14, 1998
Docket97-2587
StatusPublished
Cited by7 cases

This text of 718 So. 2d 385 (Doe v. America Online, Inc.) is published on Counsel Stack Legal Research, covering District Court of Appeal of Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Doe v. America Online, Inc., 718 So. 2d 385, 1998 WL 712764 (Fla. Ct. App. 1998).

Opinion

718 So.2d 385 (1998)

Jane DOE, mother and legal guardian of John Doe, a minor, Appellant,
v.
AMERICA ONLINE, INC., a foreign corporation, and Richard Lee Russell, individually, Appellees.

No. 97-2587.

District Court of Appeal of Florida, Fourth District.

October 14, 1998.

*386 Brian W. Smith of Law Office of Brian W. Smith, West Palm Beach, for appellant.

L. Martin Reeder, Jr. of Steel Hector & Davis LLP, West Palm Beach, Patrick J. Carome, John Payton, Lynn R. Charytan and Samir Jain of Wilmer, Cutler & Pickering, Washington, D.C., and Randall J. Boe, Dulles, VA, for Appellee-America Online, Inc.

DELL, Judge.

Jane Doe appeals the trial court's order dismissing with prejudice her complaint against America Online, Inc. ("AOL"). She argues that the trial court erred when it considered matters outside the four corners of the complaint, when it denied her leave to amend, when it retroactively applied section 230 of the Communications Decency Act, 47 U.S.C. § 230 et seq. ("CDA"),[1] to her complaint, and when it concluded that under the CDA, AOL is statutorily immune from her claims. We affirm.

On January 23, 1997, Doe filed a six count complaint against Richard Lee Russell and AOL to recover for emotional injuries suffered by her son, John Doe. She claimed that in early 1994, Russell lured John Doe (then eleven years old) and two other minor males to engage in sexual activity with each other and with Russell. She asserted that Russell photographed and videotaped these acts and utilized AOL's "chat rooms" to market the photographs and videotapes, and to later sell a videotape to a man in Arizona.

In count one, Doe alleged that AOL violated section 847.011(1)(a), Florida Statutes (1995), by knowingly allowing and permitting Russell "to sell, distribute, transmit or offer to sell, distribute or transmit photographs and videotape containing the images of the minor Plaintiff, JOHN DOE, which were unlawful and obscene." In count two, she alleged that AOL violated section 847.0135(2), Florida Statutes, the Computer Pornography and Child Exploitation Prevention Act of 1986, by allowing Russell to distribute an advertisement offering "a visual depiction of sexual conduct involving [John Doe]" and by allowing Russell to sell child pornography, thus aiding in the sale and distribution of child pornography. In count three, she claimed that section 847.0135, Florida Statutes, is specifically designed to protect a certain class of persons, and its violation constitutes negligence per se. In her fourth count, Doe asserted a claim for negligence because AOL knew, or should have known, that Russell and others like him used the service to market and distribute child pornographic materials, that it should have used reasonable care in its operation, that it breached its duty, and that the damages to John Doe were reasonably foreseeable as a result of AOL's breach. The two final counts were directed at Russell.

Doe also alleged that AOL, a "computer on-line, interactive information, communication and transaction service" promulgated "Terms of Service" ("TOS") and "Rules of the Road" ("ROR") and required its members to adhere to their terms. She claimed that the TOS and ROR prohibited members from posting or transmitting "unlawful, harmful ... obscene ... or otherwise objectionable" material on AOL, including material encouraging criminal conduct. She also claimed that AOL reserved the right to monitor the public areas and chat rooms to ensure that members adhered to the TOS and ROR and reserved the right to "prohibit conduct, communication, or content which it deems in its discretion to be harmful to individual members, the communities which make up the AOL Service, AOL, INC.'S or other third party rights or to violate any applicable law." (emphasis in original). Further, she claimed that complaints had been communicated to AOL regarding Russell's transmitting obscene and unlawful photographs and/or images, and that although AOL reserved the right to terminate, without notice, the service of any member who did not abide by the TOS, AOL did not warn or advise Russell to stop, nor did it suspend or terminate his service. Doe did not allege that Russell transmitted photographs or images of her son.

AOL moved to dismiss Doe's complaint, arguing that her claims are barred by 47 *387 U.S.C. § 230, the Communications Decency Act, which prohibits civil actions that treat the provider of an interactive computer service as the "publisher or speaker" of messages transmitted over its service by third parties. AOL also argued that Doe's claims were barred because they seek recovery for emotional injuries, and Doe failed to allege physical injury resulting from a physical impact or such egregious conduct to satisfy the exceptions to the impact rule. Finally, AOL argued that Doe's claims under the criminal obscenity statutes, as well as her claim of negligence per se, are barred because violation of these statutes does not create separate causes of action.

The trial court concluded that the immunities provided by section 230 of the CDA applied to Doe's claims and granted AOL's motion to dismiss with prejudice. The trial court stated that "[m]aking AOL liable for Russell's chat room communications would treat AOL as the `publisher or speaker' of those communications." The court also concluded, "Because Section 230 bars all of Doe's claims against AOL, the Court neither reaches nor decides whether AOL's state law grounds for dismissal also bars these claims." The trial court relied on Zeran v. America Online, Inc., 129 F.3d 327 (4th Cir.1997), cert. denied, ___ U.S. ___, 118 S.Ct. 2341, 141 L.Ed.2d 712 (1998), as primary authority for its dismissal. In Zeran, on April 25, 1995, an unidentified person posted a message on an AOL bulletin board advertising "Naughty Oklahoma T-Shirts" featuring offensive and tasteless slogans related to the bombing of the Alfred P. Murrah Federal Building in Oklahoma City. Id. at 329. The person who posted this message instructed those interested in purchasing a shirt to call "Ken" at Zeran's home telephone number, resulting in a large number of angry messages and several death threats. Id. Zeran could not change his telephone number because he operated a business out of his home and needed to keep that number. Id. After he notified AOL about the situation, an employee told him that AOL would remove the posting but would not post a retraction. Id.

The next day, another message was posted advertising similar shirts, instructing interested buyers to call Zeran's home telephone number, and to call back if the phone is busy due to high demand. Id. Over the next four days, more messages were posted on AOL's bulletin board, and after the threatening phone calls intensified, Zeran repeatedly called AOL and was told that "the individual account from which the messages were posted would soon be closed." Id. Within a week of the first message, "Zeran was receiving an abusive phone call approximately every two minutes." Id. After a radio station learned of the posting and announced it on the air, he received so many threatening phone calls that he needed police protection. Id.

On January 4, 1996, Zeran filed suit against the radio station, and on April 23, 1996, he filed suit against AOL. AOL answered the complaint and asserted 47 U.S.C.

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718 So. 2d 385, 1998 WL 712764, Counsel Stack Legal Research, https://law.counselstack.com/opinion/doe-v-america-online-inc-fladistctapp-1998.