Doe A v. Veer Hospitality Phoenix LLC

District Court, W.D. Washington·Decided February 12, 2025·No. 2:24-cv-01270·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE JANE DOE A, CASE NO. C24-1270 MJP Plaintiff, ORDER DENYING MOTION TO DISMISS v. SEATAC HOTELS LLC, et al., Defendants. This matter comes before the Court on Defendant Choice Hotels International, Inc.’s Motion to Dismiss. (Dkt. No. 83.) Having reviewed the Motion, the Response (Dkt. No. 86), the Reply (Dkt. No. 87), and all supporting materials, the Court DENIES the Motion. Plaintiff “Jane Doe A” brings claims under the Trafficking Victims Protection Reauthorization Act (TVPRA) against the hotel franchisors and franchisees of two hotels where she was trafficked for commercial sex between 2012 and 2016.1 Starting in 2012, Doe was forced into commercial sex trafficking at two Seatac hotels: Motel 6 and Quality Inn. (Amended Complaint ¶ 30.) For approximately four years, Doe’s traffickers would rotate her between these hotels, where she was forced to engage in commercial sex for “days at a time, encountering the

same staff” and taking well over five “dates” per day. (AC ¶ 31, 40.) Doe has filed suit against the franchisors and franchisees of both hotels, alleging that they participated and benefitted from her forced sex trafficking in violation of the TVPRA. Choice Hotels International, Inc., the franchisor of the Quality Inn moves to dismiss. Choice challenges the adequacy of the allegations concerning its knowing participation in the trafficking of Doe. The Court reviews relevant factual allegations of Doe’s trafficking at the Quality Inn and the allegations related to Choice’s alleged knowledge and involvement. Doe’s complaint catalogues many red flags that made her trafficking apparent to the hotel owners and employees where she was trafficked. During Doe’s frequent stays over a four-year period, front desk and other staff at these hotels “would consistently see Plaintiff with her

trafficker and would have realized they kept returning and exhibiting red flags of trafficking.” (AC ¶ 32.) Doe alleges she had visible marks caused by her trafficker, which included frequent broken lips, broken and missing teeth, black eyes, and cigarette burns on her skin. (AC ¶¶ 34- 36.) At check-in, her trafficker did “most, if not all, of the talking during check-in,” while Doe was visibly scared, did not make eye contact, and appeared withdrawn and timid. (AC ¶ 38.) Doe’s traffickers would not allow cleaning staff into Doe’s room, but would “ask for

1 The Court refers to Jane Doe by her pseudonym, although she has not formally moved for permission to proceed anonymously. Doe will need to move separately to continue to proceed under a pseudonym. The motion for leave to do so must be filed within 20 days of entry of this Order. extraordinary amount of linens and towels throughout their stays.” (AC ¶ 39.) Doe also identifies the following additional red flags: paying for stays in cash; paying for extended stays on a day-to-day basis; requesting certain rooms away from other guests; obvious signs of illegal drug use; frequent requests for clean linens or towels; unusually large numbers of used condoms in the trash; unusually large numbers of male visitors going in and out of Plaintiff’s room at all times during the day and night; visible signs of physical abuse; women wearing clothing inappropriate for the weather; and loud noises of abuse and other violence audible to staff and/or other rooms. (AC ¶ 41.) Doe alleges that the red flags surrounding her stays were known to the hotel staff and owner, and her trafficker paid the owner or manager extra money to allow visitors past 11:00 PM. (AC ¶¶ 134, 136.) As to Choice’s awareness of her trafficking, Doe relies principally on the control Choice allegedly exerted over its franchisees, like the Seatac Quality Inn. (AC ¶¶ 70-75.) Doe alleges that Choice “exercises day-to-day control over the Quality Inn and its other brand hotels through centralized corporate systems, training, policies and brand standards.” (AC ¶ 71.) Doe alleges Choice has access to reservation, payment, and occupancy data for each franchisee, which includes customer names, payment information, and reservation histories, and it retains the ability to audit and inspect the franchises to ensure compliance with the franchise agreements. (AC ¶¶ 72, 75.) She further alleges that Choice manages and enforces “corporate and branded property training, policies, and procedures on human trafficking, cybersecurity, guest preferences, internet access, cleanliness and other hotel brand related policies.” (AC ¶ 73.) She also alleges on information and belief that all reservation information passed through Choice’s central reservation system. (AC ¶ 82.) Doe includes several allegations about Choice’s alleged knowledge of criminal activity at the Seatac Quality Inn. (AC ¶¶ 130-38.) Doe alleges that Choice has been generally aware of sex trafficking at its franchisees locations, and that it has been named in “numerous civil lawsuits arising out of sex trafficking at their properties,” though she does not link these allegations specifically to the Seatac Quality Inn. (AC ¶¶ 130, 132.) Doe also alleges that various internet reviews of the Seatac Quality Inn put Choice on notice that sex trafficking was occurring. (AC ¶ 133.) These include statements that the hotel was “seedy,” that a guest found “condoms behind

the TV,” and that one guest was “approached a number of times by hoodlum individuals” and that they heard and saw couples arguing and fighting. (Id.) Doe also includes general allegations about how hotel franchisors control the brand standards at franchisees, control a central reservation system, and may conduct investigations to ensure compliance with franchise agreements. (AC ¶¶ 59-65.) And she alleges, on information and belief, that franchised hotels pay a percentage of their total revenue back to the franchisor. (AC ¶ 79.) Doe’s Amended Complaint includes other allegations about the hospitality industry’s role in sex trafficking, its awareness of the problem, and the ways in which the industry continues to benefit financially from sex trafficking. (AC ¶¶ 43-58.)

A. Legal Standard Under Fed. R. Civ. P. 12(b)(6), the Court may dismiss a complaint for “failure to state a claim upon which relief can be granted.” In ruling on a motion to dismiss, the Court must construe the complaint in the light most favorable to the non-moving party and accept all well-pleaded allegations of material fact as true. Livid Holdings Ltd. v. Salomon Smith Barney, Inc., 416 F.3d 940, 946 (9th Cir. 2005); Wyler Summit P’ship v. Turner Broad. Sys., 135 F.3d 658, 661 (9th Cir. 1998). Dismissal is appropriate only where a complaint fails to allege “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). A claim is plausible on its face “when the plaintiff pleads factual content that

allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). B. Plaintiff’s TVPRA Claims Doe pursues two distinct claims under the TVPRA against Choice. First, she alleges that

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