Dion Reif v. NewRez, LLC

District Court, E.D. California·Decided October 15, 2025·No. 2:25-cv-02963·Unknown

Opinion

DION REIF, No. 2:25-cv-02963-DC-AC Plaintiff, v. ORDER GRANTING PLAINTIFF’S MOTION FOR A TEMPORARY RESTRAINING Defendant. (Doc. No. 2) This matter is before the court on Plaintiff’s motion for a temporary restraining order. (Doc. No. 2.) The court does not find it appropriate to set the motion for a hearing pursuant to Local Rule 231(c). For the reasons explained below, the court will grant Plaintiff’s motion. On October 14, 2024, Plaintiff filed this action against Defendant NewRez, LLC alleging several claims arising out of a mortgage loan secured by Plaintiff’s real property located at 13244 Country Heights Drive, Penn Valley, California 95946 (the “Property.”) (Doc. No. 1.) In his complaint, Plaintiff alleges as follows. On or about June 14, 2022, Plaintiff purchased the Property and took out a first position loan with American Home Loans in the amount of $1,095,200.00 (Id. at ¶ 9.) The Property is a single-family home and is Plaintiff’s primary residence. (Id. at ¶ 8). Since at least January 15, 2025, Defendant has been the servicer of the loan. (Id. at ¶ 10.) At some point during 2025, Plaintiff and Defendant entered into a forbearance agreement regarding the loan. (Id. at ¶ 11.) The forbearance agreement ended on October 1, 2025. (Id.) The parties agreed that Plaintiff would apply for a “modification to bring the loan current” once the forbearance agreement ended. (Id.) A customer service representative told Plaintiff he could not apply for a loan modification until the forbearance agreement ended. (Id. at ¶ 12.) A trustee’s sale of the Property is scheduled for October 15, 2025, though Plaintiff does not allege when he learned of the sale. (Id.) On September 30, 2025, Plaintiff spoke with another individual, Erica Macon, who told Plaintiff that that previous customer service representative he spoke to was mistaken, and that Plaintiff did not have to wait until the end of the forbearance agreement to apply for a loan modification. (Id. at ¶ 13.) Ms. Macon told Plaintiff to apply immediately and said she would follow up with Plaintiff every forty-eight (48) hours to ensure the application was complete. (Id.) Plaintiff submitted his loan modification application on September 30, 2025. (Id. at ¶ 21.) However, Plaintiff did not hear back from Ms. Macon regarding his loan modification application despite emailing her. (Id. at ¶ 13.) On October 3, 2025, Plaintiff followed up with Defendant by phone to check the status of his loan modification application. (Id. at ¶ 14.) Plaintiff spoke with an individual named Michael, who told him that he was now Plaintiff’s “single point of contact.” (Id.) Michael told Plaintiff that Plaintiff’s loan modification application was complete on October 3, 2025 and under review. (Id.) Plaintiff attempted to call Michael again on an undisclosed date but did not speak to him. (Id. at ¶ 15.) Plaintiff learned thereafter that another individual, Alejandro Ocampo, was his new “single point of contact.” (Id.) Plaintiff likewise was unable to reach and speak to Ms. Ocampo regarding the status of his loan modification application. (Id.) Plaintiff then contacted his prior “single point of contact,” Aarika Hamilton, to get assistance with his application. (Id.) On October 10, 2025, Ms. Hamilton informed Plaintiff that Plaintiff needed to submit additional documentation to complete his application. (Id.) Plaintiff did not submit additional documentation, but received a letter from Defendant on October 12, 2025, informing him that his loan modification application was complete and under review. (Id.) Notwithstanding the completion of Plaintiff’s application, Defendant plans to proceed with the trustee sale of the Property on October 15, 2025, at 12:30 p.m. (Id. at ¶ 16.) Based on the foregoing, Plaintiff brings the following claims against Defendant: (1) violations of the Homeowner Bill of Rights (“HBOR”), California Civil Code § 2923.6; (2) violations of the HBOR, California Civil Code § 2923.7; and (3) violation of the California Unfair Competition Law (“UCL”), Business and Professions Code §§ 17200 et seq. (Doc. No. 1 at ¶¶ 18–36.) On October 14, 2025, Plaintiff filed the pending ex parte motion for a temporary restraining order to prevent Defendant from conducting the scheduled foreclosure sale of the Property. (Doc. No. 2.) Counsel for Plaintiff also filed a declaration describing her efforts to contact Defendant’s employees prior to filing the pending motion. (Doc. No. 2-3.) The purpose of a temporary restraining order is to preserve the status quo and to prevent irreparable harm “just so long as is necessary to hold a hearing, and no longer.” Granny Goose Foods, Inc. v. Bhd. of Teamsters, 415 U.S. 423, 439 (1974). The standard governing the issuing of a temporary restraining order is “substantially identical” to the standard for issuing a preliminary injunction. Stuhlbarg Int’l Sales Co. v. John D. Brush & Co., 240 F.3d 832, 839 n.7 (9th Cir. 2001). To obtain either form of injunctive relief, the moving party must show: (1) a likelihood of success on the merits; (2) a likelihood of irreparable harm to the moving party in the absence of preliminary relief; (3) that the balance of equities tips in favor of the moving party; and (4) that an injunction is in the public interest. Winter v. Nat. Res. Def. Council, Inc., 555 U.S. 7, 20 (2008). A plaintiff seeking a preliminary injunction must make a showing on all four of these prongs. All. for the Wild Rockies v. Cottrell, 632 F.3d 1127, 1135 (9th Cir. 2011). Courts within the Ninth Circuit may also consider a request for a temporary restraining order using a “sliding scale” approach in which “a stronger showing of one element may offset a weaker showing of another.” Id. at 1131–35. “[W]hen plaintiffs establish that the balance of hardships tips sharply in their favor, there is a likelihood of irreparable injury, and the injunction is in the public interest, they need only show ‘serious questions’ on the merits.” Where Do We Go Berkeley v. Cal. Dep’t of Transp., 32 F.4th 852, 859 (9th Cir. 2022) (citing All. for the Wild Rockies, 632 F.3d at 1135). Nevertheless, injunctive relief is “an extraordinary remedy that may only be awarded upon a clear showing that plaintiff is entitled to such relief.” Winter, 555 U.S. at 22. A. Compliance with Procedural Requirements Federal Rule of Civil Procedure 65(b)(1) permits the court to issue a temporary restraining order without notice to the adverse party only if (1) specific facts in the affidavit or underlying pleading show that immediate and irreparable injury, loss, or damage will result before the opposing party may be heard; and (2) the movant certifies in writing efforts made to give notice and the reasons why notice should not be required. Fed. R. Civ. P. 65(b)(1). This court’s Local Rules also set forth certain procedural requirements, including that the movant provide the following documents: (1) a complaint; (2) a motion for temporary restraining order; (3) a brief on all relevant legal issues; (4) an affidavit in support of the existence of irreparable injury; (5) an affidavit detailing the notice or efforts undertaken or showing good cause why notice should not be given; (6) a proposed temporary restraining order

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Dion Reif v. NewRez, LLC, (E.D. Cal. 2025).

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