Dill v. International Business Machines Corporation

CourtDistrict Court, W.D. Michigan
DecidedMarch 26, 2025
Docket1:24-cv-00852
StatusUnknown

This text of Dill v. International Business Machines Corporation (Dill v. International Business Machines Corporation) is published on Counsel Stack Legal Research, covering District Court, W.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dill v. International Business Machines Corporation, (W.D. Mich. 2025).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

RANDALL E. DILL,

Plaintiff, Case No. 1:24-cv-852 v. Hon. Hala Y. Jarbou INTERNATIONAL BUSINESS MACHINES CORPORATION,

Defendant. ___________________________________/ OPINION Plaintiff Randall Dill is a former employee of International Business Machines Corporation (“IBM”). He worked in IBM’s consulting division for seven years before IBM terminated him. IBM supposedly terminated him for not developing new clients and not meeting client demands. Dill alleges that those reasons are mere pretexts. He contends that IBM terminated him because he is a white male, and as a white male, he did not fit IBM’s “preferred demographic.” (Compl. ¶ 1, ECF No. 1.) According to Dill, IBM has implemented a policy that incentivizes its management to terminate white men so that IBM’s workforce has a higher percentage of minorities and women (the “Diversity Policy”). After IBM terminated Dill, he filed this action asserting race and gender discrimination under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e- 2(a)(1), and the Civil Rights Act of 1866, 42 U.S.C. § 1981. IBM moves to dismiss the complaint for failure to state a claim. (Mot. to Dismiss, ECF No. 10.) For the reasons herein, the Court will deny the motion. I. BACKGROUND A. Factual Background The following facts are taken from the complaint. Randall Dill, a white male, alleges he was employed by IBM from October 2016 to October 2023. (Compl. ¶¶ 21, 56.) He was a senior managing consultant for IBM Consulting, a division within IBM. (Id. ¶ 22.) As a consultant, he primarily supported existing IBM clients on long-term projects. (Id. ¶ 23.) These projects could

last for a few months or multiple years. (Id. ¶ 24.) IBM did not require him to “develop or sign new clients; . . . all of his work was for existing IBM clients.” (Id. ¶ 26.) After Dill finished a project with a client, he would be placed in a pool of consultants waiting for a new assignment, a status called “on the bench.” (Id. ¶ 25.) To monitor Dill’s performance, IBM used an employee performance metric dubbed the “Net Promotor Score.” (Id. ¶ 27.) The score is based on client feedback. (Id. ¶¶ 28, 29.) For instance, clients would be asked how likely they are on a scale of 1 to 10 to recommend the IBM employee to other clients. (Id. ¶ 28.) IBM considers a score of eight and above a sign of good work. (Id. ¶ 31.) Dill alleges that this score is the primary performance metric IBM Consulting leadership considers when evaluating managing consultants. (Id. ¶ 30.) In monthly meetings,

managers “read quotes from specific reviews to highlight good work.” (Id.) Dill alleges he consistently received high scores in his last four years with IBM. (Id. ¶¶ 32- 35.) From 2019 to 2023, Dill worked on a contract for TACOM, a subsidiary of the United States Army. (Id. ¶ 32.) He alleges that TACOM never scored him lower than a nine. (Id. ¶ 33.) In addition, the reviews TACOM gave him “were, on multiple occasions, referenced, quoted, and applauded during monthly [meetings].” (Id. ¶¶ 34-35.) In light of these positive reviews, Dill was surprised when IBM placed him on a performance improvement plan (“PIP”) in July 2023. (Id. ¶¶ 36-37.) Jay Zook, Dill’s supervisor, claimed that the PIP was due to Dill’s “low utilization rate,” as well as the fact that Dill was “not bringing in the work” and was not meeting “[c]lient demand.” (Id. ¶¶ 37, 42.) The PIP set a goal of “[f]ull utilization by November 1.” (Id. ¶ 46.) Up until that point, however, Dill had received no complaints, warnings, or any other notice that he was not meeting expectations. (Id. ¶¶ 36-37.) IBM never told him he was required to sign and develop new clients. (Id. ¶ 38.) Indeed, client

development was not part of his job description and was not within his control. (Id.) Also, Dill had no ability to assign himself to client projects. (Id. ¶ 46.) He was like many other employees in his division, over half of whom were “on the bench” at the time. Nonetheless, Dill did what he could to bring in new clients. (Id. ¶¶ 49-52.) Yet he did not do enough, according to IBM. (See id. ¶¶ 55-56.) So IBM terminated him on October 31, 2023. (Id. ¶ 56.) Dill contends that the PIP was a “pretext to force him out of the company due to IBM’s [Diversity Policy].” (Id. ¶ 55.) Dill alleges that since at least 2022, IBM has “engaged in sex-and race-balancing in its employment practices.” (Id. ¶ 59.) He cites several corporate documents as proof.

For instance, IBM’s 2024 Notice of Annual Meeting and Proxy Statement states that IBM provides financial incentives for its management to increase diversity in IBM’s workforce. IBM, 2024 Notice of Annual Meeting and Proxy Statement 36 (2024) [https://perma.cc/FE9T-6BJ9]. When scoring the performance of its business units for the purpose of determining the compensation that executives will receive, the company applies a “diversity modifier” that is “based on [its] progress in creating and developing a diverse executive population.” Id. In particular, the company apparently considers “[e]xecutive representation of women globally, as well as Black and Hispanic executives in the United States.” Id. An increase in that representation can lead to a higher score and higher executive compensation. See id. Similarly, the 2023 Annual Report states: Our focus on creating a diverse and inclusive workplace has led to increased levels of inclusion for underrepresented employees, including women, who make up more than one-third of our workforce. Executive representation of women globally, and Hispanic executives in the U.S. improved by 1.1 points and 0.5 points, respectively, in 2023. Representation of Black executives in the U.S. declined 0.2 points in 2023. Our executive annual incentive program includes a diversity modifier that affirms our commitment to diverse representation in our workforce that reflects the labor pool demographics of the communities in which we operate. The design of the modifier is based on our progress in creating and developing a diverse executive population. IBM, 2023 Annual Report 16 (2024) [https://perma.cc/Q7KC-PEK7]. And the 2022 Annual Report states: Our focus on creating a diverse and inclusive workplace has led to increased levels of inclusion for women, Black and Hispanic employees. Women make up more than one-third of our workforce. In addition, executive representation of women globally, and Hispanic and Black executives in the U.S. improved by 0.3 points, 0.4 points and 0.6 points, respectively, in 2022. Our executive compensation program metrics include a diversity modifier to reinforce our focus and continued accountability for improving the diverse representation of our workforce. Globally, our executives are measured on the improvement of diversity and inclusion for women. In the U.S., executives are also measured on improvement of diversity and inclusion for U.S. underrepresented minorities. IBM, 2022 Annual Report 16 (2023) [https://perma.cc/5PX2-9L2W]. IBM apparently incentivized its executives to increase the diversity of its workforce as early as 2021, when IBM’s CEO and Board Chairman, Arvind Krishna, explained IBM’s goals during a corporate town hall meeting. (Compl. ¶¶ 62-63.) He said that “all executives in the company have to move forward by 1% on both underrepresented minorities . . . and gender.” (Id. ¶ 65.) Doing such, he explained, “leads to a plus on [their] bonus.” (Id. ¶ 66.) Not doing so would result in loss of part of their bonus or termination. (Id. ¶¶ 66, 70.) Krishna further stated that he had specific quotas in mind for the company. (See id.

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