Dickson v. Dexcom Inc

CourtDistrict Court, W.D. Louisiana
DecidedJuly 15, 2024
Docket2:24-cv-00121
StatusUnknown

This text of Dickson v. Dexcom Inc (Dickson v. Dexcom Inc) is published on Counsel Stack Legal Research, covering District Court, W.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dickson v. Dexcom Inc, (W.D. La. 2024).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF LOUISIANA LAKE CHARLES DIVISION

KATELYN DICKSON CASE NO. 2:24-CV-00121

VERSUS JUDGE JAMES D. CAIN, JR.

DEXCOM INC MAGISTRATE JUDGE LEBLANC

MEMORANDUM RULING Before the court is a Motion to Compel Arbitration or, alternatively, Motion to Dismiss [doc. 19] filed by defendant Dexcom Inc. Plaintiff Katelyn Dickson opposes the motions. Doc. 22. I. BACKGROUND

This products liability suit arises from plaintiff’s use of the Dexcom G6 System, a device designed to detect and alert the user of dangerous blood glucose levels. The G6 replaces traditional fingerstick monitoring for diabetic patients with a quarter-sized skin patch that continuously measures and monitors glucose levels. See doc. 16, att. 1 (FDA news release). Plaintiff alleges that she was injured while using the G6 because it failed to alert her to dangerously low blood glucose levels, and that this hypoglycemic event led her to crash her car. Defendant maintains that plaintiff’s claims are subject to an arbitration clause. Alternatively, it asserts that she fails to state a claim for which relief can be granted. A. G6 Background Dexcom submitted a de novo classification request1 for the G6 to the FDA,

requesting approval under the Medical Device Amendments to the Food, Drug, and Cosmetics Act (“FDCA”), codified at 21 U.S.C. § 360k(a). Doc. 16, ¶ 27; doc. 16, att. 1. In March 2018 the FDA approved the request and allowed G6 to enter the market as a Class II medical device, subject to certain mitigation measures for its identified risks. Id.; see 87 Fed. Reg. 9237. Dexcom then marketed the device in a multi-pronged campaign, including websites, social media, and promotions targeted at health care providers. Doc. 16, att. 3, ¶

45; doc. 16, atts. 7–15. B. G6 App Arbitration Clause The G6 consists of three main components: a sensor, a transmitter, and a display device. Doc. 19, att. 2, ¶ 4. The user can view glucose data on her display device by using either a Dexcom receiver or the G6 App, a mobile medical phone application that allows

the user to view data on a compatible personal mobile device such as an iPhone. Id. Upon initial launch, the G6 app displays a series of startup screens known as the “Setup Wizard” to have the user configure the device. Id. at ¶ 9. The Setup Wizard requires the user to log in to a Dexcom account to use the app. At this step the user must agree to Dexcom’s “Terms of Use,” which are hyperlinked to a set of legal agreements that display in a web view.2

1 The de novo classification request “provides a pathway for certain new types of devices to obtain marketing authorization as class I or class II devices.” Doc. 16, att. 2, p. 3. It is a risk-based classification process designed for devices entering the market with no substantial equivalent. Id. 2 If the user does not already have a Dexcom account, she is required to create a new one by entering her email address and checking a box that indicates “you agree that your use of any Dexcom, Inc. website, mobile applications or other software is subject to the Dexcom Terms of Use and Privacy Policy applicable for your country.” Id. Both “Terms of Use” and “Privacy Policy” are hyperlinked to sets of legal agreements that the user can display from the web. Id. The The Terms of Use in effect since February 25, 2021, contain the following language at the top of the second page:

PLEASE NOTE THAT THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Id. at ¶ 7 & p. 6. Further down, it includes the following arbitration clause: 7. Disputes and Governing Law 7.1 How are disputes resolved under this agreement? TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND SUBEJCT TO THE COUNTRY-SPECIFIC PROVISIONS BELOW, EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND DEXCOM, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY (EACH, A “DISPUTE’), WILL BE RESOLVED THROUGH FINAL AND ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND YOU AGREE THAT DEXCOM AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS. YOU FURTHER AGREE THAT CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND THAT YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. THE ARBITRATION WILL BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) UNDER ITS CONSUMER ARBITRATION RULES . . . . NOTWITHSTANDING ANY OF THE FOREGOING, NOTHING IN THIS AGREEMENT WILL PRECLUDE YOU FROM BRINGING ISSUES TO THE ATTENTION OF FEDERAL, STATE OR LOCAL AGENCIES AND, IF THE LAW ALLOWS, THEY CAN SEEK RELIEF AGAINST US FOR YOU.

user cannot proceed to the next step in the Setup Wizard until she checks the box accepting Dexcom’s Terms of Use and Privacy Policy. Id. If a user has an account but has not previously accepted the Terms of Use, the Setup Wizard displays a screen titled “Legal.” That screen contains the phrase “I agree to Terms of Use,” with “Terms of Use” hyperlinked to the same legal agreements. The user must check the box indicating her agreement to proceed. Id. at ¶ 10. For both the new user and existing user options, the boxes next to the Terms of Use agreement are initially empty and must be affirmatively checked. Id. at ¶¶ 9, 10. Id. at ¶ 7 & pp. 14–15. As part of the G6 App setup process, plaintiff agreed to the Dexcom Terms of Use on December 9, 2021. Doc. 16, ¶¶ 78, 80, 96; see doc. 19, att. 2, ¶ 14. C. Plaintiff’s Use of the G6 Plaintiff, a 29-year-old woman diagnosed with Type 1 diabetes mellitus, began

using another glucose monitoring device, the FreeStyle Libre CGM, in January 2019 on the prescription of her physician. Doc. 16, ¶¶ 13, 63–64. At that time her diabetes was well managed. Id. at ¶¶ 62–64. She switched back to fingerstick monitoring from March 2020 to October 2021, after losing her insurance. Id. at ¶ 65. In October 2021, when plaintiff was approximately six weeks pregnant, she resumed use of the FreeStyle Libre GCM on the advice of her physician. Id. at ¶ 66. The FreeStyle Libre GCM is approved for use

during pregnancy. Doc. 16, att. 20. In December 2021, on the advice of her physician and while pregnant, plaintiff switched to the G6. Doc. 16, ¶ 68. The G6 User Guide advises: • Don’t Use If . . .

Do not use the G6 if you are pregnant, on dialysis, or critically ill. It is not known how different conditions or medications common to these populations may affect performance of the system. G6 readings may be inaccurate in these populations.

Doc. 16, att. 6, p. 24. Plaintiff’s physician received over $145,000.00 in compensation from Dexcom, maker of the G6, between 2019 and 2022.3 Id. at ¶ 51.

3 The figure is $145,415.61, derived from entries for plaintiff’s physician on the Open Payments database. The database is a program of the Centers for Medicare & Medicaid Services, which collects and publishes information about the financial relationship between health care providers and certain drug and medical device companies. See Open Payments, available at https://openpaymentsdata.cms.gov/. Plaintiff was still using the G6 on October 27, 2022, when she alleges that she became involved in a motor vehicle accident after her blood glucose levels suddenly

dropped to dangerously low levels. Id. at ¶ 103.

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