Diaz v. Maximus Services, LLC

CourtDistrict Court, W.D. Texas
DecidedJuly 9, 2024
Docket3:22-cv-00463
StatusUnknown

This text of Diaz v. Maximus Services, LLC (Diaz v. Maximus Services, LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Diaz v. Maximus Services, LLC, (W.D. Tex. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF TEXAS EL PASO DIVISION DAVID DIAZ, § Plaintiff, § § EP-22-CV-463-DB v. § § MAXIMUS SERVICES, LLC, Et AL, § Defendant. § MEMORANDUM OPINION GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT On this day, the Court considered Defendant Maximus Service, LLC and Maximus Federal Services, Inc.’s (“Maximus”) “Motion for Summary Judgment,” filed on September 15, 2023. Motion (“Mot.”) ECF No. 20.! Plaintiff David Diaz (“Mr. Diaz”) brings claims of discrimination, failure to accommodate, and retaliation under Chapter 21 of the Texas Labor Code, also known as the Texas Commission on Human Rights Act (“TCHRA”). Plaintiff's Original Petition (“Pet.”) 2—7, Defendant’s Notice of Removal (“Notice”) Ex. A, ECF No. 1. The Court finds that Mr. Diaz has not raised a genuine issue of material fact as to these claims and grants Maximus’s Motion for Summary Judgment. BACKGROUND Mr. Diaz self-identifies as Hispanic and has a learning disability. Pet. 1, Notice Ex. A, ECF No. 1. Maximus hired Mr. Diaz as an at-will, limited-service employee in January 2020. Mot. 2, ECF No. 20; see also Diaz Deposition (“Diaz Dep.”) 61-62, 64-66, 70,? Mot. Ex. A, ECF No. 20; see also Reyes Declaration (“Reyes Decl.”), Mot., Ex. E 4, ECF No. 20. In July 2020, Mr. Diaz began working as a Workforce Management (“WFM”) Analyst on Maximus’s Florida

| “ECF No.” refers to the Electronic Case Filing (“ECF”) number for documents docketed in this matter. When a discrepancy exists between page numbers on filed documents and page numbers assigned by the ECF system, the Court will use the latter page numbers, unless otherwise noted. 2 For the remainder of this opinion, citations to individual depositions will adhere to the page numbers on the document itself rather than to the page numbers on CM/ECF.

Contact Tracing Project. Mot. 3, ECF No. 20. As a WFM analyst, Mr. Diaz’s duties included managing the schedules of customer service representatives who worked at the call center for the Florida Contact Tracing project. Mot. 3, ECF No. 20. Complaints about Mr. Diaz’s performance began only a few months after he began working on the Florida Contact Tracing Project. See Mot. 4—7, ECF No. 20. In September 2020, Mr. Diaz erroneously entered mandatory time off for the customer service representatives, which interrupted work for 58 employees. /d. at 4. After this incident, Mr. Diaz received verbal counseling from the WFM Manager, Susan Reyes (““Ms. Reyes”). Jd.; see also Reyes Decl., Mot. Ex. E47, ECF No. 20. In early November, Mr. Diaz arrived late to work two times—one time he was two hours late and another time 30 minutes late. Mot. 4, ECF No. 20. On neither occasion did he inform his supervisor, Lakeisha Jesters (““Ms. Jesters”), that he would be late. /d. On November 9, Ms. Jesters gave him a verbal warning and sent him a follow-up email. /d.; see also Diaz Dep. 122:10-11, Mot. Ex. A, ECF No. 20. Even so, Mr. Diaz’s supervisors report that Mr. Diaz logged in late on several more occasions that month, and on November 25, he did not log into work at all, blaming technical difficulties. Mot. 4—5, ECF No. 20; see also Reyes Decl., Mot. Ex. E 4 9, ECF No. 20. In addition to attendance concerns, Mr. Diaz’s supervisors expressed concerns about his communication, noting that his emails were “filled with spelling and grammar errors” and were “often confusing and difficult to understand, and the tone was often harsh.” Mot. 5, ECF No. 20; see also Reyes Decl., Mot. Ex. E J 10, ECF No. 20. On November 30, Ms. Jesters and another project supervisor, Pamela Willingham (“Ms. Willingham”), met with Mr. Diaz to discuss concerns with his attendance and his email correspondence. Mot. 5, ECF No. 20. In response to his supervisors’ feedback on his emails, Mr.

Diaz informed his supervisors that he has a learning disability.> Mot. 5, ECF No. 20; see also Pet. 3, Notice Ex. A, ECF No. 1. In response, Ms. Willingham claims that she shared with him that she has a brother with a learning disability and offered strategies to help him improve his spelling and grammar. Mot. 5—6, ECF No. 20; Willingham Deposition (“Willingham Dep.”) 32:5-24, Mot. Ex. C, ECF No. 20. But Mr. Diaz had a different interpretation of this exchange, claiming that Ms. Willingham “made fun of and belittled him,” Pet. 3, Notice Ex. A, ECF No. 1, and “discriminated against [him]” when she compared him to her brother. Response in Opposition to Defendant’s Motion for Summary Judgment (“Resp.”) 1, ECF No. 21. The next day, Ms. Willingham sent an email to Mr. Diaz, recapping the meeting and explaining that the email served as a written warning. Mot. 6, ECF No. 20. On December 1, Ms. Reyes announced new supervisor assignments, and Mr. Diaz was transferred from Ms. Jesters to Ms. Willingham for supervision. Mot. 6, ECF No. 20. On December 2, Mr. Diaz emailed Ms. Reyes, objecting to the transfer, claiming Ms. Willingham “ridiculed and humiliated him.” Diaz Email, Resp. Ex. 5, ECF No. 21. On December 3, Mr. Diaz met with two representatives from Maximus’s human resources department. Pet. 4, Notice Ex. A, ECF No. 1; see also Mot. 6, ECF No. 20. Mr. Diaz missed work again on December 9 and 10. Mot. 7, ECF No. 20; see also Reyes Decl., Mot. Ex. E J 15, ECF No. 20. Later that month, Maximus reduced Mr. Diaz’s project from 1100 to 315 customer service representatives. Mot. 7, ECF No. 20. In coordination with this staff reduction, WFM

3 Ms. Willingham claims that, prior to this conversation, she had no knowledge of Mr. Diaz’s learning disability. Mot 5, ECF No. 20. Mr. Diaz claims, however, that he had already toid Ms. Reyes and Ms. Jester about his learning disability. Diaz Dep. 97, 119, Mot. Ex. A, ECF No. 20.

Manager Reyes reduced the number of WFMs from eight to five, “with regular employees kept first over limited service or temporary employees.” Reyes Decl., Mot. Ex. E 17, ECF No. 20. Ms. Reyes decided not to keep Mr. Diaz on the project (nor transfer him to another project) because of “the ongoing concerns with [his] attendance (reliability) and performance.” Jd. On December 28, Ms. Reyes notified Mr. Diaz that his employment was terminated based on the staff reduction. Id. at | 18; see also Pet. 3, Notice Ex. A, ECF No. 1. On May 27, 2021, Mr. Diaz filed a charge of discrimination with the Equal Employment Opportunity Commission (“EEOC”). Mot. 7, ECF No. 20. The EEOC dismissed the charge. /d. at 8. Mr. Diaz filed a claim in the 120" Judicial District Court of El Paso County on November 1, 2022. Notice 1, ECF No. 1. Maximus removed the action to federal court on December 15, 2022, see Notice 1, ECF No. 1, and moved for summary judgment on September 15, 2023. Mot. 2, ECF No. 20. LEGAL STANDARD Summary judgment is appropriate when, “view[ing] facts in the light most favorable to the non-movant and drawing] all reasonable inferences in [his] favor,” Coleman v. Houston Indep. Sch. Dist., 113 F.3d 528, 533 (5th Cir. 1997), the Court finds that “there is no genuine’ issue as to any material fact? and the moving party is entitled to judgment as a matter of law.” Coleman, 113 F.3d at 533. In ruling on a motion for summary judgment, courts “refrain

issue is ‘genuine’ if the evidence is sufficient for a reasonable jury to return a verdict of the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). 5 “A fact is ‘material’ if its resolution in favor of one party might affect the outcome of the lawsuit under governing law.” Hamilton v. Segue Software Inc., 232 F.3d 473, 477 (Sth Cir. 2000) (per curiam).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Hamilton v. Segue Software Inc.
232 F.3d 473 (Fifth Circuit, 2000)
Turner v. Baylor Richardson Medical Center
476 F.3d 337 (Fifth Circuit, 2007)
Lee v. Kansas City Southern Railway Co.
574 F.3d 253 (Fifth Circuit, 2009)
McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Magallanes v. PENSKE LOGISTICS, LLC
570 F. Supp. 2d 907 (W.D. Texas, 2008)
Robert Moss v. Harris Cty Constable Precinct, et a
851 F.3d 413 (Fifth Circuit, 2017)
Pamela McCarty v. Hillstone Restaurant Grou
864 F.3d 354 (Fifth Circuit, 2017)
Maria Jordan v. City of Houston, Texas
960 F.3d 736 (Fifth Circuit, 2020)
Watkins v. Tregre
997 F.3d 275 (Fifth Circuit, 2021)

Cite This Page — Counsel Stack

Bluebook (online)
Diaz v. Maximus Services, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/diaz-v-maximus-services-llc-txwd-2024.