Diane Watts, Anthony Watts, and Adam Pizzitola v. Liberty Mutual Personal Insurance Company

District Court, D. Massachusetts·Decided December 2, 2025·No. 1:23-cv-12845·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

_______________________________________ ) WATTS, et al., ) ) Plaintiffs, ) ) Civil Action No. v. ) 23-12845-BEM ) LIBERTY MUTUAL PERSONAL ) INSURANCE COMPANY, ) ) Defendant. ) _______________________________________)

MEMORANDUM AND ORDER ON PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION MURPHY, J. This is a putative class action in which Plaintiffs Diane Watts, Anthony Watts, and Adam Pizzitola (collectively, “Plaintiffs”) allege that Defendant Liberty Mutual Personal Insurance Company (“LMPIC”) breached car insurance policies by limiting rental car benefits. Before the Court now is Plaintiffs’ motion for class certification under Federal Rule of Civil Procedure 23 (“Plaintiffs’ Motion”). For the reasons set forth below, the Court will grant Plaintiffs’ motion for class certification under Federal Rule of Civil Procedure 23(b)(3) but will deny Plaintiffs’ motion for certification under Federal Rule of Civil Procedure 23(b)(2). I. Background A. Factual Background The Court incorporates by reference the factual background set forth in its prior order. See Dkt. 162. In general terms, this case concerns the interpretation of a rental car coverage provision in certain car insurance policies. Plaintiffs each purchased car insurance policies through LMPIC.1 In relevant part, the policies contained an Optional Transportation Expenses Coverage endorsement (“OTEC Endorsement”) which provided that, in the event of an accident, LMPIC would pay the expense of a rental vehicle while repairs were performed on the damaged vehicle.

If the vehicle was declared a total loss, then LMPIC would pay for a rental vehicle for the “period of time reasonably required” to replace the total loss vehicle, up to a maximum of 30 days, or $900. Specifically, the policies stated under “Optional Transportation Expenses Coverage”: [W]e will pay, without application of deductible, the daily amount shown on the policy Declarations Page to a maximum of 30 days for:

. . .

2. Additional transportation expenses incurred by you for renting a substitute auto due to a total loss of your covered auto.

. . .

Our payment will be limited to that period of time reasonably required to repair or replace your covered auto.

Dkt. 102-3 at 70 (emphases in original). B. Procedural History On November 21, 2023, Plaintiffs brought this suit alleging that LMPIC prematurely terminated rental car benefits in breach of their insurance policies. Dkt. 1. Plaintiffs filed an amended complaint on February 23, 2024, asserting claims for breach of contract (Count I); vexatious conduct with respect to the policies issued in Missouri (Count II); violations of Illinois Section 155 of the Illinois Insurance Code with respect to the policies issued in Illinois (Count III);

1 Mr. and Ms. Watts’s policy contained Illinois-specific coverage forms, and Mr. Pizzitola’s policy contained Missouri-specific coverage forms. and declaratory judgment (Count IV).2 See generally Dkt. 28. Generally, Plaintiffs contend that LMPIC has a policy or practice of limiting rental car coverage without determining the reasonable amount of time needed for an insured to replace a totaled vehicle as required under their policies, and that their rental car coverage was prematurely terminated based on this practice. See, e.g., id.

¶¶ 101–05. Plaintiffs now seek to bring claims on behalf of themselves and classes of similarly situated LMPIC customers pursuant to Fed. R. Civ. P. 23. Dkt. 100. Plaintiffs seek to define the class for their breach of contract claim (the “Class”) as: All insureds in the United States who have been policyholders of automobile insurance policies sold by [LMPIC] that included Optional Transportation Expenses Coverage, who, within the applicable statute of limitations, have made a claim to [LMPIC] for Transportation Expenses Coverage as a result of a total loss of a vehicle damaged in a covered loss, and as to whom [LMPIC] limited the amount of time such coverage is provided to a period of time less than 30 days.

Dkt. 101 (“Mem.”) at 9. Plaintiffs also seek to define two subclasses for their bad faith claims: All insureds who are members of the Class and who resided in Missouri at the time their vehicles suffered damage that resulted in [LMPIC] determining their vehicles were a total loss (the “Missouri Subclass”).

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All insureds who are members of the Class and who resided in Illinois at the time their vehicles suffered damaged that resulted in [LMPIC] determining their vehicles were a total loss (the “Illinois Subclass”).

Id. LMPIC opposes the motion. Dkt. 150 (“Opp.”). The Court heard oral arguments on October 27, 2025, and took the matter under advisement.

2 Both the initial and amended complaints named four additional defendants. Liberty Mutual Group, Inc., LMHC Massachusetts Holdings, Inc., and Liberty Mutual Holding Company, Inc. were dismissed without prejudice on May 4, 2024. Dkt. 58. On September 5, 2025, the Court granted Liberty Mutual Insurance Company’s motion for summary judgment. Dkt. 162. II. Standard of Review Class actions serve as “an exception to the usual rule that litigation is conducted by and on behalf of the individual named parties only.” Comcast Corp. v. Behrend, 569 U.S. 27, 33 (2013) (quoting Califano v. Yamasaki, 442 U.S. 682, 700–701 (1979)). A court may certify a class only if it finds that the proposed class satisfies all the requirements of Fed R. Civ. P. 23(a) (“Rule 23(a)”)

and that class-wide adjudication is appropriate for one of the reasons set forth in Fed. R. Civ. P. 23(b) (“Rule 23(b)”). Smilow v. Sw. Bell Mobile Sys., Inc., 323 F.3d 32, 38 (1st Cir. 2003). “Rule 23(a) requires that: (1) there be numerosity, (2) there be common questions of law or fact, (3) the class representative’s claims be typical of the class, and (4) the representative’s representation of the class be adequate.” In re New Motor Vehicles Canadian Exp. Antitrust Litig., 522 F.3d 6, 18 (1st Cir. 2008) (citing Fed. R. Civ. P. 23(a)). Plaintiffs must also demonstrate the adequacy of counsel. See Fed. R. Civ. P. 23(a)(4), 23(g); Garcia-Rubiera v. Calderon, 570 F.3d 443, 460–61 (1st Cir. 2009). Plaintiffs seek certification under Rule 23(b)(3), which states that the court must find that “questions of law or fact common to class members predominate over any questions affecting only individual members” and that a class action is superior to other methods

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Diane Watts, Anthony Watts, and Adam Pizzitola v. Liberty Mutual Personal Insurance Company, (D. Mass. 2025).

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