Deters v. Equifax Credit Information Services, Inc.

202 F.3d 1262, 2000 Colo. J. C.A.R. 510, 53 Fed. R. Serv. 1460, 2000 U.S. App. LEXIS 1209, 77 Empl. Prac. Dec. (CCH) 46,286, 81 Fair Empl. Prac. Cas. (BNA) 1577, 2000 WL 121273
CourtCourt of Appeals for the Tenth Circuit
DecidedFebruary 1, 2000
Docket97-3340
StatusPublished
Cited by185 cases

This text of 202 F.3d 1262 (Deters v. Equifax Credit Information Services, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Tenth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Deters v. Equifax Credit Information Services, Inc., 202 F.3d 1262, 2000 Colo. J. C.A.R. 510, 53 Fed. R. Serv. 1460, 2000 U.S. App. LEXIS 1209, 77 Empl. Prac. Dec. (CCH) 46,286, 81 Fair Empl. Prac. Cas. (BNA) 1577, 2000 WL 121273 (10th Cir. 2000).

Opinion

PAUL KELLY, JR., Circuit Judge.

Defendant-Appellant, Equifax Credit Information Services, Inc. (“Equifax”), appeals from a $300,000 judgment entered on a jury verdict in favor of Plaintiff-Appel-lee, Sharon Deters (“Ms.Deters”), on her sexual harassment claim. The jury awarded Ms. Deters $5,000 in compensatory damages, and $1,000,000 in punitive damages, later reduced by the court to $295,-000 based on the cap established by 42 U.S.C. § 1981a(b)(3). The district court denied Equifax’s post-trial motion for judgment as a matter of law, or alternatively for a new trial or remittitur. See Deters v. Equifax Credit Information Servs., 981 F.Supp. 1381, 1384 (D.Kan.1997). On appeal, Equifax contends that (1) the evidence is insufficient to support punitive damages based upon a supervisor’s alleged failure to investigate and take prompt corrective action to stop the harassment; (2) it is not responsible for the conduct of its supervisor either because it had no knowledge of that conduct or the supervisor was not a policy maker and was acting in accordance with corporate policy, (3) the district court erred in denying its post-trial motion for a new trial or remittitur, and (4) the district court erred in admitting a videotape recounting sexual harassment, thereby depriving it of a fair trial. Our jurisdiction arises under 28 U.S.C. § 1291 and we affirm.

Background

Ms. Deters worked in the administration department of Equifax in the Lenexa, Kansas office. That office is engaged in the debt collection business. Debt collectors were supervised by assistant department managers (ADMs) and both were considered the “revenue producers.” Ms. Deters presented evidence at trial that during her tenure at Equifax, from August 1994 to October 1995, she was repeatedly subject to sexual harassment, which she perceived as abusive, by three male coworkers, and her original male supervisor.

I. The Harassment

Ms. Deters testified that one of her daily functions was to supply numbers to the ADMs on the collection floor, on which their bonuses were based. When one ADM (first ADM) did not like the numbers he saw, he twisted her arm and made- her recalculate them. If she would not recalculate them or walked away, the ADM would yell “hey you F’ing B, get back here” or “come here you C.” 1 Aplt.App. 397, 410. This was a daily occurrence. See id. at 398, 470. This ADM also told crude sexually-oriented jokes. According to Ms. Deters, another ADM (second ADM) began the same type of activities directed toward her after the first ADM started. See id. at 414-15; 529-33. She testified that both men leered at her as she walked through the entire office handing out numbers to the ADMs. See id. at 415.

The first ADM frequently talked about sexual acts and breasts. When he told another female employee “that she had perky tits that looked right at him,” Ms. Deters stared at him in shock only to be told “ ‘what are you looking at, you F’ing B.’ ” Id. at 401. This ADM also grabbed *1267 Ms. Deters’ arm, telling her “ ‘my you’re a frail thing ... if I was ever to have sex with you, I’d crush you like grapes.” Id. at 406. Ms. Deters complained about the first ADM and the second ADM. See id. at 401, 407, 531. She took her complaints to Jim Taylor, the general manager of the Lenexa office. Ms. Deters also complained when she overheard these ADMs discussing having sex with her. The first ADM made a bet with her original supervisor about “who [was going] to sleep with her first.” Id. at 401-04, 433. The original supervisor claimed to have won the bet. See id. at 404, 432.

Ms. Deters also testified that her original supervisor frequently called her at home “at any hour of the night and he’d want to talk,” making it very clear that he wanted to go out with her, even though she told him she was engaged and not interested. Id. at 425-27. Ms. Deters complained to Mr. Taylor. See id. at 431. According to Ms. Deters, when she unexpectedly needed two days off, her original supervisor told her that her job was at risk and that she needed to meet him at a restaurant to discuss it. See id. at 428. No business was discussed, Ms. Deters testified that she drove him home because he was intoxicated; when she was leaving, he grabbed her and kissed her. See id. at 430. Ms. Deters complained to Mr. Taylor again, but to no avail. Her original supervisor later stared at her chest and asked if she wanted to take off her jacket. See id. at 432.

Ms. Deters also testified that she also had problems with a male collector because he would touch her or grab her hand and tell her “I love redheads.” Id. at 433. She viewed his conduct as “very aggressive,” despite her saying “no,” or “I’m busy” or walking away, the collector followed her or approached her again. Id. at 434. The collector frequently asked Ms. Deters to see him play in a band, squeezing her arm or hands in a suggestive manner; she would pull away and refuse. See id. at 435. She complained to Mr. Taylor telling him that the collector’s actions made her “very uncomfortable and that he (the collector) wouldn’t let it be. That he was just being persistent and persistent and persistent.” Id. at 435. She also complained when the collector came into her office, sat next to her, pushed her skirt up and begin rubbing her leg before she fought him off. Id. at 493.

II. The Response

Just as the record is replete with testimony of co-workers corroborating Ms. Deters’ version of the harassment, so too is it with testimony that she routinely complained to Mr. Taylor, who indicated that he would take care of it. Mr. Taylor was the highest managerial officer in the Kansas City office, overseeing the entire staff, with the power to hire, fire, approve salaries, and discipline individuals in the office. He was designated specifically by Equifax to implement its human resources policies, which included the sexual harassment policy. Ms. Deters presented evidence at trial that entitled the jury to believe that (1) Mr. Taylor had personal knowledge of the harassment occurring including the epithets, see id. at 471, and (2) Mr. Taylor’s responses to her persistent complaints were seriously deficient. Ms. Deters testified that Mr. Taylor:

told me ... that these were revenue producers. These were people producing revenue for the company. That I needed to remember that I was a non-revenue person or that I was in a non-revenue producing department.

Id. at 412. She further testified that the harassing conduct was explained to her as a by-product of the “hard core” and “rough around the edges” personality type necessary to be a collector, and that she had to tolerate the name calling and the language. Id. at 413, 473-74.

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202 F.3d 1262, 2000 Colo. J. C.A.R. 510, 53 Fed. R. Serv. 1460, 2000 U.S. App. LEXIS 1209, 77 Empl. Prac. Dec. (CCH) 46,286, 81 Fair Empl. Prac. Cas. (BNA) 1577, 2000 WL 121273, Counsel Stack Legal Research, https://law.counselstack.com/opinion/deters-v-equifax-credit-information-services-inc-ca10-2000.