Deputy v. Hartford Insurance Company of the Midwest

CourtDistrict Court, M.D. Florida
DecidedJune 1, 2020
Docket8:19-cv-01697
StatusUnknown

This text of Deputy v. Hartford Insurance Company of the Midwest (Deputy v. Hartford Insurance Company of the Midwest) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Deputy v. Hartford Insurance Company of the Midwest, (M.D. Fla. 2020).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

DIANE L. DEPUTY and JAMES C. DEPUTY,

Plaintiffs,

v. Case No.: 8:19-cv-1697-T-33JSS

HARTFORD INSURANCE COMPANY OF THE MIDWEST,

Defendant. ______________________________/ ORDER This matter comes before the Court upon consideration of Defendant Hartford Insurance Company of the Midwest’s Motion for Summary Judgment (Doc. # 28), filed on March 16, 2020. Plaintiffs Diane and James Deputy filed a response in opposition on April 15, 2020 (Doc. # 32). Hartford filed a reply on April 29, 2020. (Doc. # 34). For the reasons explained below, the Motion is denied. I. Background This case arises from an insurance dispute. Hartford issued policy number 55RBA976271 (the “Policy”) to the Deputys, effective for the period of February 23, 2017 to February 23, 2018.1 (Doc. # 28-1 at 1; Doc. # 32 at 2). The Policy provided coverage for the Deputys’ Brandon, Florida property (the “Property”). (Id.). In early October 2017, Diane Deputy reported a water leak to Hartford. (Doc. # 28-2 at 5 (Dep. at 15)). Specifically, the Deputys noticed mold, mildew, dampness, and peeling wallpaper in their hall bathroom and discovered a

water leak behind the vanity. (Id. at 5 (Dep. at 15-16)). The Deputys then reported the leak to Hartford. (Id. at 5 (Dep. at 15-17)). On October 11, 2017, Andrew Giasson, a Hartford representative, contacted the Deputys by letter. (Id. at 42- 43).2 The Deputys then talked to Giasson via telephone, and Giasson advised them to contact a plumber of their choice to locate the leak and perform the repairs. (Id. at 6 (Dep. at 18); Doc. # 33-14 at 21). In addition to Giasson, Hartford’s claims adjuster, Joe Johnson, contacted the Deputys. (Doc. # 33-13 at 11-12). He

asked the Deputys for a video of the damage, which they

1 Hartford maintains that, at the Deputys’ request, the Policy was cancelled effective February 20, 2018. (Doc. # 28-1 at 2, 92).

2 These page numbers correspond to the pages of the exhibit in total, not Diane Deputy’s deposition. provided. (Id. at 14-15). Johnson reviewed the video and completed his estimate. (Id. at 17-18). Johnson’s estimate, dated October 20, 2017, totaled $2,979.35. (Id. at 20). The Deputys selected and hired plumber Jay Perkins. (Doc. # 28-2 at 6 (Dep. at 18)). Perkins took out the vanity and the walls in front of the leak, lifted out the toilet,

replaced the copper pipe drain line, installed and painted new wallboards, installed a new vanity and tile, and reinstalled the toilet with new sealing and new grout. (Doc. # 28-2 at 51). The Deputys paid Perkins $1,092 for his work and also spent $793.92 on materials. (Id. at 7 (Dep. at 25)). On October 20, 2017, after applying the Policy’s $500 deductible, Hartford paid the Deputys $2,479.35 in satisfaction of the claim. (Doc. # 28-2 at 9 (Dep. at 31-32), 48-49; Doc. # 28-5). That same day, Giasson called the Deputys to discuss the repairs and ascertain whether they were in agreement with Johnson’s estimate and whether access to the

slab was needed. (Doc. # 33-14 at 21-22, 24-25). Giasson testified that the Deputys informed him that access to the slab was not necessary.3 (Id. at 22).

3 Johnson testified that there was “a suspected slab leak.” (Doc. # 33-13 at 12). On October 27, 2017, Giasson prepared a letter to the Deputys stating that “[o]ur investigation has determined that due to wear and tear on the water line in your bathroom[,] it leaked. As the policy excludes wear and tear and the system or appliance from which the water escaped[,] we are unable to provide coverage for the plumbing repairs. We are able to cover the ensuing water damages to your home.” (Doc. # 28-4

at 28). Giasson testified that he did not rely on anything other than Johnson’s estimate, photographs provided by either Johnson and/or the Deputys, and the Deputys’ representations in preparing and approving the claim and coverage letter. (Doc. # 33-14 at 29-31, 36-37). According to Diane Deputy, Hartford did not send any representative, plumber, or other individual to their house to discuss the claim or assess the damage in person. (Doc. # 28-2 at 15 (Dep. at 56-57)). Nor did Giasson ever directly contact or speak to Perkins. (Doc. # 33-14 at 24). Giasson confirmed that he prepared the coverage letter without

relying on the opinion of a plumber retained by Hartford and without sending a Hartford representative to physically inspect the property. (Id. at 41-43). In a customer-satisfaction survey completed soon after the repairs were finished, Diane Deputy gave Hartford a 10 out of 10 rating. (Doc. # 28-2 at 9 (Dep. at 30, 33)). She explained in her deposition that “we were satisfied in the immediate repair. We did not realize that it was indicative of major issues in our plumbing system and no one suggested or hinted or asked about checking anything. So we went from being satisfied with the cosmetic repair to realizing we had serious issues that should have been checked.” (Id. at 9 (Dep.

at 33)). Diane Deputy testified that, after the repairs covered by Hartford were completed, they began to notice other problems with drainage in the house, such as slow and stopped- up drains throughout the rest of the Property.4 (Id. at 9-10, 13 (Dep. at 33-34, 46-49)). Thereafter, Advance Pace Technologies (APT) was retained to perform a construction damage summary for the Property. (Doc. # 33-5 at ¶ 2). APT hired H2O Plumbing to conduct a video scan of the Deputys’ plumbing system and locate the plumbing system at the Property, and this scan was performed on November 1, 2018. (Doc. # 28-16 at 32). On November 5,

2018, APT inspected the Property and prepared an estimate

4 Specifically, Diane Deputy testified that the Deputys experienced slow drainage in the bathtub, shower, various sinks throughout the house, and the laundry. (Doc. # 28-2 at 13 (Dep. at 46, 49)). that same day totaling $132,166.08 in order to remediate the damage to the Property. (Id. at 32-34). On January 8, 2019, the Deputys received a construction proposal submitted by APT noting a “plumbing system failure,” and again setting the estimated cost of remediation as $132,166.08.5 (Doc. # 28-2 at 10 (Dep. at 35), 52-76). The proposal relied on an Xactimate6 report prepared by APT and,

according to APT’s estimate, work needed to be done in nearly every room of the house, not just the hall bath. (Id. at 52- 76; Doc. # 33-3 at 28-30). On October 28, 2019, Mason Chickonski, the head contractor at APT, performed an inspection of the Property and took moisture level readings. (Doc. # 33-3 at 9, 41, 54). While at the Property, Chickonski noted elevated moisture readings. (Id. at 54-55). According to Chickonski’s report, after his inspection and review of certain documents — including the Xactimate estimate prepared by APT, photographs taken by the Deputys, the videos taken by H2O Plumbing, and

the reports prepared by Clean Cut Plumbing and Plumbing

5 To date, none of the work has been performed. (Doc. # 28-2 at 39). Plaintiffs are seeking to recover $132,166.08 in this lawsuit. (Id.).

6 Xactimate reports are construction cost summaries, or a computerized estimate for damages. (Doc. # 33-5 at ¶ 3). Diagnostics Corp. — it was his opinion that the plumbing system at the Property had failed because of “wear and tear, deterioration and corrosion,” that water and sewage was leaking into the home’s foundation from the cast-iron plumbing system, that the water damage observed at the property in October 2017 was caused by this failed plumbing system, and that the only appropriate method of repair was to

replace the entire system. (Doc. # 33-4 at 1-2). On October 31, 2019, Reynaldo Alvarez with Plumbing Diagnostics Corp. went to the Deputy home to perform a hydrostatic test on the Property. (Doc. # 28-6 at 5, 30).

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