Denham v. Southwestern Bell Telephone Co.

415 F. Supp. 530, 1976 U.S. Dist. LEXIS 15561
CourtDistrict Court, W.D. Oklahoma
DecidedApril 15, 1976
DocketCiv. 75-0504-D
StatusPublished
Cited by3 cases

This text of 415 F. Supp. 530 (Denham v. Southwestern Bell Telephone Co.) is published on Counsel Stack Legal Research, covering District Court, W.D. Oklahoma primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Denham v. Southwestern Bell Telephone Co., 415 F. Supp. 530, 1976 U.S. Dist. LEXIS 15561 (W.D. Okla. 1976).

Opinion

MEMORANDUM OPINION

DAUGHERTY, Chief Judge.

In this case the Plaintiff sues the Defendant for damages as a result of their rela *532 tionship as a user (Plaintiff) of telephone service and a supplier (Defendant) of telephone service. The Plaintiff owns the Alamo Plaza Motel (Alamo) of Oklahoma City, Oklahoma and was personally responsible for its business telephone account with Defendant for telephone service at the Motel. Plaintiff also has a business telephone at his optometrist office and a residence telephone, both in Oklahoma City, Oklahoma.

The evidence reveals that the Alamo bill in February, 1975 was three months in arrears. The bill was $1,025.36. Service Representatives of Defendant had been unsuccessful in collecting the account. On February 26, 1975 the Defendant mailed Plaintiff a five-day suspension notice. On March 18, 1975 Mack McGuire, Defendant’s Unit Manager for the area involved, called the Plaintiff to attempt collection. Plaintiff was advised that the Alamo telephone would be suspended if payment was not forthcoming. The Plaintiff said go ahead and suspend the service but that such action would only reduce his incentive to pay the bill. The Alamo telephone service was suspended on March 18, 1975. 1 But only for outgoing calls. By March 28, 1975 the Plaintiff had paid the Alamo bill in full by three installments. Service was then restored but the Defendant decided to require a $360.00 security deposit on the Alamo account. 2 A letter was written Plaintiff to this effect. It was later decided to request contracts on the Alamo telephone and the business telephone of Plaintiff in lieu of the aforesaid deposit. 3 Plaintiff’s attorney revised the furnished contracts slightly, and they were returned to and accepted by Defendant. Plaintiff’s business and residence telephones were never discontinued, however, in one conversation it appears that Defendant’s Unit Manager advised that Plaintiff’s business telephone, though not delinquent, was subject to suspension with his other business telephone, the Alamo telephone. This was a correct statement of the authority of the Defendant. 4 Plaintiff claims that the $360.00 deposit was not correctly fixed in accordance with Oklahoma Corporation Commission (OCC) rules or tariffs. The Defendant claims it correctly followed the prescribed OCC formula in fixing the amount of the deposit. 5 The head of the telephone department of the OCC testified that the deposit was correctly fixed under the prescribed’ formula based on account information furnished him by the *533 Defendant. From the evidence the Court finds that the deposit was properly fixed. Moreover, this facet of the case loses significance in view of the deposit being replaced with the contracts which were revised and signed by the Plaintiff and accepted by the Defendant. The evidence is in dispute as to whether the Defendant threatened to discontinue Plaintiff’s residence telephone. Plaintiff testified that Maguire made such a threat. Maguire denied doing so. Such disconnection would have been improper because the residence telephone is not of the same class as the Alamo business telephone. See Note 3. Maguire is only responsible for business telephone accounts, not residence accounts. The residence telephone was never disconnected. The Court finds that the weight of the evidence is to the effect that no such threat was made by Defendant. The Plaintiff’s evidence was to the effect that Defendant’s agent, Maguire, in his telephone calls was rude and abusive and that he hung up the' telephone on a couple of occasions. Maguire denies such conduct. Plaintiff also complains of Defendant calling his optometrist office to collect the Alamo bill. However, this was the only place the Plaintiff could be contacted during business hours. The Court finds and concludes that the weight of the evidence supports the Defendant’s position in these particulars. Plaintiff claims that he became quite upset by Maguire’s calls and one in particular on a day when certain patients were in his office. Maguire denies making a call on said day. Defendant’s records do not show a call that day. Plaintiff claims he eventually lost one of the patients and perhaps another. Plaintiff estimated he lost 37 hours of office time by reason of being upset by Defendant’s calls. Plaintiff saw an osteopath, a close personal friend, on three occasions who prescribed a tranquilizer. Plaintiff testified that he is much improved now. The evidence reveals that nee reveals that during the time involved Plaintiff was haying very serious financial difficulties with the Alamo Plaza Motel. These difficulties centered around the loss of significant business, personnel problems and a controversy with Oklahoma City over water. To this may be added Defendant’s delinquent telephone account. From the evidence and after observing the various witnesses and considering all the circumstances of the ease, the Court is of the opinion and finds the Plaintiff’s upset condition, irritability and medical attention were brought about by the financial problems he was having at the Alamo Plaza Motel rather than Defendant’s effort to collect its past due telephone bill. There is no dispute that Plaintiff was the responsible person for the Alamo telephone account and that it was three months past due in February, 1975. Plaintiff had a right to attempt collection of the bill. Over a three month period only about six telephone calls are involved. This is not unreasonable as far as the Defendant is concerned. Plaintiff had a right to require a deposit. Plaintiff properly fixed the deposit and had a right to call for the contracts which Plaintiff revised, signed and returned.

In this diversity case the law of Oklahoma applies. The rules, regulations and tariffs on file with the Oklahoma Corporation Commission also apply, have the effect of law and are binding on both parties in this litigation. Teleco, Inc. v. Southwestern Bell Telephone Company, 392 F.Supp. 692 (W.D.Okl.1974), affirmed 511 F.2d 949 (Tenth Cir. 1975), cert. den., 423 U.S. 1875, 96 S.Ct. 145, 46 L.Ed.2d 106 (1975). But as aforesaid the Court finds Defendant committed no rule or tariff violations.

Plaintiff alleges breach of contract by Defendant by threats and harassment and tariff violations. Plaintiff also asserts that Defendant acted arbitrarily and discriminated against him in their relationship and that under 79 Oklahoma Statutes §§ 4, 25 and 27 Plaintiff has a right of action against Defendant for damages for such arbitrary and discriminatory conduct. Plaintiff also cites Prosser, Law of Torts, 2d Ed. and 45 Am.Jur.2d p. 288 et seq. in support of the recovery of damages in tort for the intentional interference with Plaintiff’s relationship with his patients and for the intentional infliction of mental or emo *534 tional disturbance on the Plaintiff. Plaintiff also claims Defendant acted fraudulently, citing 15 Oklahoma Statutes §§ 57 et seq. and that the actions of Defendant were malicious. Plaintiff also seeks $3,000,000.00 in punitive damages.

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Cite This Page — Counsel Stack

Bluebook (online)
415 F. Supp. 530, 1976 U.S. Dist. LEXIS 15561, Counsel Stack Legal Research, https://law.counselstack.com/opinion/denham-v-southwestern-bell-telephone-co-okwd-1976.