DEFILLIPPO v. WHIRLPOOL CORPORATION

CourtDistrict Court, D. New Jersey
DecidedAugust 30, 2019
Docket1:18-cv-12523
StatusUnknown

This text of DEFILLIPPO v. WHIRLPOOL CORPORATION (DEFILLIPPO v. WHIRLPOOL CORPORATION) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
DEFILLIPPO v. WHIRLPOOL CORPORATION, (D.N.J. 2019).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

JUSTIN DEFILLIPPO, DEREK 1:18-cv-12523-NLH-AMD SCACHETTI, and TIMOTHY BABBITT, on behalf of OPINION themselves and all others similarly situated,

Plaintiffs,

v.

WHIRLPOOL CORPORATION,

Defendant.

APPEARANCES: BRUCE HELLER NAGEL RANDEE M. MATLOFF NAGEL RICE, LLP 103 EISENHOWER PARKWAY SUITE 201 ROSELAND, NJ 07068

JOSEPH LOPICCOLO POULOS LOPICCOLO PC 1305 SOUTH ROLLER ROAD OCEAN, NJ 07757

On behalf of Plaintiffs

LATHROP BARRERE NELSON, III MONTGOMERY MCCRACKEN WALKER & RHOADS LIBERTYVIEW, SUITE 600 457 HADDONFIELD ROAD CHERRY HILL, NJ 08002

MEGAN B. TRESEDER LOWENSTEIN SANDLER LLP 65 LIVINGSTON AVENUE ROSELAND, NJ 07068

On behalf of Defendant HILLMAN, District Judge This putative class action concerns claims by Plaintiffs and all similarly situated individuals arising out of allegedly

defective refrigerators manufactured by Defendant Whirlpool Corporation. Pending before the Court is the motion of Defendant to dismiss Plaintiffs’ complaint. For the reasons expressed below, Defendant’s motion will be granted in part and denied in part. BACKGROUND1 Plaintiffs, Justin DeFillippo, Derek Scachetti, and Timothy Babbitt, on behalf of themselves and others who are similarly situated, claim that Defendant, Whirlpool Corporation, has violated the New Jersey Consumer Fraud Act, N.J.S.A. 56:8-1, et seq. (“NJCFA”), the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act (“TCCWNA”), N.J.S.A. 56:12-14, et seq.,

New York’s General Business Law §§ 349 and 350, and the Magnuson-Moss Act, 15 U.S.C. § 2301 et seq. Plaintiffs also assert claims against Whirlpool for common law fraud, breach of implied and express warranties, and unjust enrichment.

1 Because Defendant has moved to dismiss pursuant to Fed. R. Civ. P. 12(b)(6), the Court restates the facts alleged in Plaintiff’s complaint, and accepts them as true for purposes of resolving Defendant’s motion. Defendant also moved to dismiss certain claims for lack of personal jurisdiction pursuant to Fed. R. Civ. P. 12(b)(2) but has withdrawn that argument. (Docket No. 28.) All these claims arise out of Whirlpool’s sale of French Door Bottom Mount refrigerators. Plaintiffs summarize their claims as follows: • [U]nder various brand names such as Whirlpool, KitchenAid and Maytag, [from 2012 to the present Whirlpool sold French Door Bottom Mount (“FDBM”) refrigerators] containing defects that cause the refrigerators to provide insufficient cooling in the refrigerator and/or freezer of the unit. According to internal technical service pointers (“TSP”) released by Whirlpool to its service providers, the defect occurs due to impeded air flow in the freezer compartment which is caused by frost on the freezer evaporator. Corrosion then forms on the brass freezer defrost thermistor impacting the thermistor performance

allowing ice to accumulate on the evaporator (the “Defect”). • Whirlpool knew about the Defect as early as March 2014 when it issued a TSP to its Dealers. The TSP provided details of the Defect. This TSP was distributed to dealers but not the public. • Additional TSPs were released in June 2016 and then again in September 2016, each one informing dealers, but not the public, about the Defect, explaining the Defect occurs due to “impeded air flow in the freezer compartment [which is caused by] frost on the freezer evaporator.” “Corrosion [then forms] on the brass freezer defrost

thermistor [impacting] the thermistor performance allowing ice to accumulate on the evaporator.” • According to the TSPs, there is a way to remedy the problem. The TSPs instruct the service provider to “[o]rder and install service kit Wl0902214 [which] includes a plastic thermistor, foil and wire tie.” • Whirlpool knew, or was reckless in not knowing, at or before the time it sold the first unit, that the Whirlpool Refrigerators contained the Defect. Whirlpool had sole and exclusive possession of this knowledge. • Notwithstanding this knowledge, Whirlpool uniformly concealed this material information in its marketing, advertising, and sale of the Refrigerators, which Whirlpool knew to be defective, both at the time of sale and on an ongoing basis. • At all times, Whirlpool uniformly concealed the Defect from Plaintiffs and all consumers of Whirlpool refrigerators and failed to remove Plaintiffs’ refrigerators from the marketplace or take adequate remedial action. Instead, Whirlpool sold and serviced Plaintiffs’ refrigerators even though it knew, or was reckless in not knowing, that its refrigerators were defective and would ultimately provide insufficient cooling

in the refrigerator and/or freezer of the units. • As a consequence of Whirlpool’s false and misleading statements and active and ongoing concealment of the Defect, Plaintiffs and the Class Members purchased and currently own defective Refrigerators and have incurred damages. • Moreover, in addition to affirmatively misleading the Class Members, Whirlpool routinely declined to provide Class Members warranty repairs or other remedies for the Defect. (Plaintiffs’ Second Amended Compl., Docket No. 17 at 1-2, citations to exhibits omitted). Plaintiffs’ complaint details each of the three Plaintiff’s alleged experience with his FDBM refrigerator. DeFillippo, a citizen of New York, purchased a FDBM refrigerator in September 2015 for $3,000 and began experiencing the alleged defect within one week. DeFillippo contacted Whirlpool right away, and a Whirlpool representative instructed him to unplug his refrigerator and plug it back in. That fixed the problem until the improper cooling occurred again. DeFillippo contacted Whirlpool again, and because the defect does not cause a “trouble shooting code” to appear, the Whirlpool representative instructed him to unplug the refrigerator and plug it back in.

That temporary fix failed, and DeFillippo’s FDBM refrigerator has experienced the defect numerous times over the course of 26 months. DeFillippo now has to use a spare refrigerator. (Docket No. 17 at 4-5.) Scachetti, a citizen of New Jersey, purchased a home in August 2017 that included a FDBM refrigerator manufactured in 2012. On June 1, 2018, Scachetti’s FDBM refrigerator stopped cooling properly, and he immediately contacted Whirlpool, which sent a repair technician on June 4, 2018. The Whirlpool

technician told Scachetti that based on the description of the problem that he knew before even looking at the refrigerator what the problem was and that Whirlpool knows about this defect. The technician confirmed the EVAP was not working properly and installed a new one. Whirlpool charged Scachetti a $96.00 service call fee, but despite Scachetti’s demands, Whirlpool has refused to reimburse him the $96.00 service call fee because the refrigerator was outside its warranty period. (Docket No. 17 at 5-6.)

Babbitt, a citizen of New Jersey, purchased a FDBM refrigerator on January 21, 2013 for $2,342.00, along with a 5- year extended warranty for $152.96 from Warrantech. Within 10 months the FDBM refrigerator did not cool properly, and Babbitt contacted Whirlpool immediately. Babbitt was instructed to

unplug the refrigerator for a few hours and then replug it, but because that would result in food spoilage, Babbitt insisted that Whirlpool send a repair person. On December 24, 2013, a repair person from American Home Appliance Service noted that the compressor was noisy and that Babbitt had attempted to resolve the issue by defrosting the ice in the freezer. The problem occurred again a year later.

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