Deevers v. Wing Financial Services LLC

CourtDistrict Court, N.D. Oklahoma
DecidedSeptember 19, 2023
Docket4:22-cv-00550
StatusUnknown

This text of Deevers v. Wing Financial Services LLC (Deevers v. Wing Financial Services LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Oklahoma primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Deevers v. Wing Financial Services LLC, (N.D. Okla. 2023).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OKLAHOMA KATHY DEEVERS, individually and on behalf ) of all others similarly situated, ) and ) VENELIN STOICHEV, individually and on ) behalf of all others similarly situated, ) Case No. 22-CV-0550-CVE-JFJ ) BASE FILE Plaintiffs, ) (Consolidated with ) Case No. 23-CV-0026-CVE-JFJ) v. ) ) WING FINANCIAL SERVICES, LLC, ) ) Defendant. ) OPINION AND ORDER Before the Court are defendant’s motion to dismiss (Dkt. # 25); plaintiffs’ response (Dkt. # 29); and defendant’s reply (Dkt. # 31). This putative class action suit, brought by representative plaintiffs Kathy Deevers and Venelin Stoichev, arises out of a data breach of Wing Financial Services, LLC (“Wing”) servers. On March 1, 2023, this Court consolidated plaintiff Deevers’ suit, filed December 19, 2022, with plaintiff Stoichev’s suit, filed January 17, 2023. Plaintiffs jointly filed an amended complaint on March 17, 2023, alleging claims of negligence (count 1), negligence per se (count 2), breach of fiduciary duty (count 3), unjust enrichment (count 4), breach of implied contract (count 5), and violation of the Oklahoma Consumer Protection Act (count 6). On May 8, 2023, defendant moved, pursuant to Fed. R. Civ. P. 12(b)(1) and (6), to dismiss plaintiffs’ claims (Dkt. # 25). I. Wing is an independently owned and operated Jackson Hewitt franchise that provides financial and tax-preparation services. Dkt. # 21, at 2. Representative plaintiffs, along with the putative class members, are clients and “consumers” of Wing. Id. at 8. In order to provide financial services, Wing acquires personal and financial information from its clients and consumers. Id. at 2. On August 7, 2022, Wing discovered that its network servers were exposed in a data breach, resulting in access to “highly sensitive” client records by unauthorized third-parties. Id. at 2, 12. This data breach, affecting 243,403 people, resulted in the exposure of personally identifiable information (“PIT”). Id. at 2. Client information at risk included “name[s], Social Security number[s], medical data, insurance information, government identification, state identification, driver’s license number[s], financial account number[s] and access code[s], tax identification number[s], addresses], biometric information, birthday[s], health insurance and policy information, and payment card number[s].” Id. at 13. Plaintiffs were not aware of the breach until December 1, 2022, when Wing sent a letter to clients notifying them of the breach and providing a complimentary year subscription for credit monitoring and identity protection.' See Dkt. 34-1, at 4. In its letter, Wing “confirmed these records relate[d] to one Wing [] server.” Id. at 5. Wing briefly outlined steps it had taken to rectify the breach, including “immediately limit[ing] access to

When a defendant, in a motion to dismiss under Rule 12(b)(1), facially attacks a complaint on its sufficiency of claims and not their truthfulness, the court must accept the plaintiffs’ allegations as true. Pueblo of Jemez v. U.S., 790 F.3d 1143, 1148 n.4 (10th Cir. 2015). Courts, however, may “consider not only the complaint itself, but also attached exhibits, and documents incorporated into the complaint by reference” when evaluating a motion to dismiss. Smith v. United States, 561 F.3d 1090, 1098 (10th Cir. 2009). In one hyperlinked footnote in the amended complaint, see Dkt. # 21, at 13 n.8, plaintiffs presented two documents: a public notice sent by Wing to the Attorney General of Maine on December 1, 2022, and a notice sent to clients on that same date regarding the security breach. Because, pursuant to LGnR2-5, hyperlinks are permissible only for “links to legal references and citations,” the Court directed plaintiffs to file the referenced documents as a separate exhibit, which was filed at Dkt. # 34-1. Because plaintiffs refer to these documents throughout the complaint, the Court may consider them as an attached exhibit. See Smith, 561 F.3d at 1098.

the potentially affected servers,” “chang[ing] all of its user’s login credentials,” and “further train[ing] its employees on securing information.” Id. Wing also offered information about complimentary credit monitoring, placing fraud alerts, freezing credit files, and reporting identity fraud to the IRS. Id. at 5–10. In a formal notice to the Maine Attorney General, Wing wrote that,

after learning of the breach on August 7, 2022, it launched an internal investigation and hired independent experts to ascertain the extent of the breach. Id. at 3. After confirming that the breach had exposed personal client information, Wing notified clients and undertook the aforementioned security measures. Id. at 2. Plaintiffs allege that Wing failed to implement reasonable data security measures to protect its client information. Dkt. # 21, at 3. They contend that Wing carelessly maintained files and failed to properly encrypt client data. Id. at 3, 9, 21. According to plaintiffs, Wing could have prevented

the data breach entirely had they employed security measures consistent with the industry standard. Id. at 10–11, 21. Plaintiffs also state that they remain “in the dark about what particular data was stolen, the particular malware used, and what steps are being taken . . . to secure” their personal information. Id. at 14. As a result of the breach, plaintiffs maintain that they have suffered or will suffer “actual identity theft, including fraudulent credit inquiries and cards being opened in their names.” Id. at 22. They allege that their PII was improperly disclosed and they are at an increased and imminent risk of identity theft for which they are entitled compensation. Id. Representative plaintiffs claim

they have or will suffer fear and anxiety as a result of this risk. Id. Plaintiffs also maintain that they will likely lose access to their credit and bank accounts, and will face an increased cost of borrowing

3 as a result of their potentially reduced credit score. Id. Plaintiffs do not allege that these purported harms have yet occurred. Plaintiffs further assert that this breach amounted to “trespass, damage to, and theft of their personal property,” and culminated in the “loss of [their] privacy.” Id. They claim ascertainable

losses “in the form of deprivation of the value of [their] personal [and health] information for which there is a well-established and quantifiable national and international market” and “value of their time reasonably expended to remedy or mitigate the effects of the [d]ata [b]reach.” Id. Plaintiffs and purported class members conclude they also have an interest in ensuring their PII is safeguarded against further exposure. Id. Representative plaintiffs allege additional harms. Deevers, a resident of Oklahoma, asserts that she had “previously received tax preparation services” as a client of Wing. Id. at 6. She alleges

that she has expended and will continue to expend considerable time and money monitoring her accounts for fraud, and claims to suffer “fear and anxiety” due to this allegedly heightened risk of identity theft. Id. at 7. Stoichev, another resident of Oklahoma and “consumer” of Wing, asserts that his data was among that accessed in the breach. Id. at 4. Beyond the diminution in the value of his personal information, lost time, anxiety, and inconvenience, plaintiff claims he was notified “that a person in another state . . . attempted to make a purchase using his Best Buy Visa gift card.” Id. at 4, 6. However, plaintiff has not asserted that he provided the Best Buy Visa gift card information to Wing

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Bluebook (online)
Deevers v. Wing Financial Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/deevers-v-wing-financial-services-llc-oknd-2023.