Dawn Nettles v. GTECH Corporation

CourtCourt of Appeals of Texas
DecidedJuly 21, 2017
Docket05-15-01559-CV
StatusPublished

This text of Dawn Nettles v. GTECH Corporation (Dawn Nettles v. GTECH Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dawn Nettles v. GTECH Corporation, (Tex. Ct. App. 2017).

Opinion

AFFIRM; and Opinion Filed July 21, 2017.

Court of Appeals S In The

Fifth District of Texas at Dallas No. 05-15-01559-CV

DAWN NETTLES, Appellant V. GTECH CORPORATION, Appellee

On Appeal from the 160th Judicial District Court Dallas County, Texas Trial Court Cause No. DC-14-14838

MEMORANDUM OPINION Before Justices Lang-Miers, Myers, and Richter 1 Opinion by Justice Richter Appellant Dawn Nettles sued appellee GTECH Corporation, a private contractor, for

fraud in the sale of a Texas Lottery scratch-off ticket called “Fun 5’s.” The trial court granted

GTECH’s plea to the jurisdiction and dismissed Nettles’s suit. In this appeal, we consider

whether derivative sovereign immunity bars Nettles’s claims against GTECH. We conclude that

it does, and affirm the trial court’s order granting GTECH’s plea.

BACKGROUND

A. Nettles’s claims

Nettles purchased tickets in the Texas Lottery’s “Fun 5’s” scratch-off game. The tickets

included a tic-tac-toe game containing a three-by-three grid of symbols, a “prize box,” and a box

1 The Honorable Martin Richter, Justice of the Court of Appeals for the Fifth District of Texas—Dallas, Retired, sitting by assignment. labeled “5X,” known as a “multiplier.” Nettles contends that the instructions on the tickets

misled her to believe that she would win five times the amount in the tickets’ prize box, when in

fact her tickets were “non-winning.”

Nettles alleges the instructions described two ways to win five times the amount in the

prize box, by either (1) matching three symbols in a row, column, or diagonal in the grid, or

(2) finding a “money bag” symbol in the multiplier box. The tickets, however, were non-

winning unless both of these conditions were met. On some of the tickets Nettles purchased, one

or the other of the conditions was met, but not both. When she learned that her tickets were non-

winning, Nettles sued GTECH for an amount in excess of $4,000,000 that she alleges she should

have won.

B. The Texas Lottery and GTECH

The Texas Lottery is owned and operated by the Texas Lottery Commission (“TLC”), a

state agency. The TLC and its executive director “have broad authority and shall exercise strict

control and close supervision over all lottery games conducted in this state to promote and ensure

integrity, security, honesty, and fairness in the operation and administration of the lottery.” TEX.

GOV’T CODE ANN. § 466.014(a) (West Supp. 2016). By statute, the executive director of the

TLC “shall prescribe the form of tickets.” TEX. GOV’T CODE ANN. § 466.251(a) (West 2012).

GTECH 2 is the United States subsidiary of an Italian gaming company which operates

lotteries, sports betting, and commercial bookmaking throughout the world. On December 14,

2010, TLC and GTECH executed a “Contract for Lottery Operations and Services” (the

“Operations Contract”) that gives GTECH the exclusive right to operate the Texas Lottery

through 2020. According to the Operations Contract, GTECH is an independent contractor and

2 The record reflects that GTECH is now known as “IGT Global Solutions Corporation.” The parties’ briefs, however, refer to appellee as “GTECH.”

–2– not an employee or agent of the TLC. In the “warranties” section, the Operations Contract

provides:

GTECH warrants and agrees that its tickets, games, goods and services shall in all respects conform to, and function in accordance with, Texas Lottery-approved specifications and designs.

Section 3.33.1 of the Operations Contract provides in relevant part, “GTECH shall

indemnify, defend and hold the Texas Lottery, its commission members, [and] the State of Texas

. . . harmless from and against any and all claims . . . arising out of a Claim for or on account of

the Works, or other goods, services, or deliverables provided as the result of this Contract . . . .”

Section 3.34 of the Operations Contract addresses requirements for bonds and insurance.

Among other coverages, GTECH must maintain general liability insurance and errors and

omissions insurance.

In her operative petition, Nettles cites to a “Request for Proposals for Instant Ticket

Manufacturing and Services” available on the TLC’s website, alleging that “GTECH is

obligated, under Section 7.8 of the Instant Ticket RFP to provide working papers for each instant

game and is further obligated to provide executed working papers that ‘must be complete and

free from any errors.’” Joseph Lapinski, an account development manager for GTECH, also

testified that GTECH submits “draft working papers” to the TLC containing specifications for

proposed scratch-off tickets, including the design, artwork, prize structures, and rules of the

game. Lapinski also testified that the TLC then notifies GTECH of any desired changes to the

working papers.

C. Development of the Fun 5’s game

In March 2013, GTECH made a presentation to the TLC, providing examples of scratch-

off games that had been successful in other states. The TLC selected the Fun 5’s game as one of

–3– the scratch-off games it intended to purchase from GTECH for use during fiscal year 2014.

Although the Fun 5’s game ticket included five different games, only Game 5 is at issue here.

Penny Whyte, GTECH’s customer service representative, prepared the initial draft of

the working papers for the Fun 5’s game. Whyte testified that before the draft was sent to the

TLC, GTECH undertook an internal review of the artwork, instructions, and parameters for the

game. Lapinski testified that initial draft working papers were based on the game that GTECH

had operated in other states. He explained that the instructions for the game in the initial draft

working papers were based on a game used in Nebraska. The instructions for Game 5 provided:

Reveal three Dollar Bill [graphic of symbol] symbols in any one row, column, or diagonal line, win PRIZE in PRIZE box. Reveal a “5” symbol in the 5X BOX, win 5 times that PRIZE.

Gary Grief, the Executive Director of the TLC, testified that because GTECH has

“experience in the industry,” the TLC “do[es] rely on them, at least as a starting point, when

we’re looking at language that goes on tickets.” He agreed that he expected GTECH to exercise

reasonable care to propose language that is not misleading.

Lapinski testified that after the working papers were submitted to the TLC, the TLC

requested changes to Game 5. First, the TLC requested that the “5” symbol be changed to a

“Money Bag” symbol. Second, the TLC requested that the “Dollar Bill” symbol be changed to a

“5” symbol. Third, the TLC requested that GTECH change the parameters of Game 5. In an

email marked “High Importance” from Jessica Burrola, an Instant Product Specialist for the

TLC, to Laura Thurston, a client services representative of GTECH, the TLC instructed:

Game #5: Game parameters #33 and #34 (see below) mention the money bag symbol as only appearing on winning tickets. This would make it an easy target for micro-scratching since only the rest of game 5 would not have to be micro- scratched to know that it is a winner. We would prefer to have the money bag symbol appear on non-winning tickets, too.

–4– Walter Gaddy, a Regional Sales Manager for GTECH, explained in an affidavit that:

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Dawn Nettles v. GTECH Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/dawn-nettles-v-gtech-corporation-texapp-2017.