David Colombia and Alisa Colombia v. Experian Information Solutions, Inc. and Sentry Credit, Inc.

District Court, D. Colorado·Decided August 27, 2026·No. 1:24-cv-02522·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO

Civil Action No. 1:24-cv-02522-NYW-SBP

DAVID COLOMBIA and ALISA COLOMBIA,

Plaintiffs,

v.

EXPERIAN INFORMATION SOLUTIONS, INC., and SENTRY CREDIT, INC.,

Defendants.

ORDER

Susan Prose, United States Magistrate Judge Nonparty LivCor, LLC’s (“LivCor”) has filed a Motion to Partially Quash Subpoena Pursuant to Fed. R. Civ. P. 45(d)(3) (ECF No. 72) (the “Motion” or “Motion to Quash”), issued by Plaintiffs David and Alisa Colombia. The Motion is referred to this court. See ECF No. 18 (order referring case); ECF No. 73 (memorandum referring motion). The court has carefully reviewed the Motion and related briefing, see ECF No. 80 (Plaintiffs’ response); ECF No. 87 (LivCor’s reply), the entire docket, and the applicable law, and now respectfully ORDERS that the Motion to Quash is GRANTED IN PART and DENIED IN PART. BACKGROUND Plaintiffs lived in an apartment complex called Briargate on Main (“Briargate”) from April 2022 to May 2023. ECF No. 1 ¶¶ 49-50.1 At the time Plaintiffs moved out, they did not

owe Briargate any money and, in fact, received a refund upon their departure. Id. ¶ 50. In early May 2024, Plaintiffs reviewed their credit reports and discovered that Defendant Experian Information Systems, Inc. (“Experian”), and Trans Union LLC, 2 both of which are credit reporting agencies, reported a “collection account” in the amount of $1,782 with Defendant Sentry Credit, Inc. (“Sentry”), a collections agency. Id. ¶¶ 51, 54. The original debtor on the collection account was identified as Briargate. Id. ¶ 53. According to Plaintiffs, Briargate informed them that it “had accidentally sent accounts belonging to thousands of current and past tenants to collection by mistake and that Briargate was in the process of correcting the issue.” Id. ¶ 56. Plaintiffs allege that they suffered negative consequences as a result of the credit reporting

error, including making “it practically impossible for Plaintiffs to continue to obtain [or] rent an apartment.” Id. ¶¶ 109-148, 178-197. In this lawsuit, Plaintiffs bring claims against Experian and Sentry under the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. §§ 1681 et seq. and the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. §§ 1692 et seq. Id. ¶¶ 203-34. They seek relief in the form of a declaratory judgment that Defendants “negligently and/or willfully violated the FCRA”; a declaratory judgment that Sentry violated the FDCPA; and “actual, statutory, and punitive

1 Although unclear from Plaintiffs’ pleading, the court understands Briargate to be located in Parker, Colorado. See Briargate on Main, https://www.elevatetobriargate.com, last accessed August 23, 2026; see also Ass’n of Surgical Assistants v. Nat’l Bd. of Surgical Tech. & Surgical Assisting, 127 F.4th 178, 183-84 (10th Cir. 2025) (approving courts taking judicial notice of facts which are “public information that is not reasonably subject to dispute”). 2 Plaintiffs and Trans Union, a former defendant in this case, reached a settlement. ECF Nos. 22, 25. damages” as provided under FCRA and FDCPA. Id. at p. 34. On November 4, 2025, Plaintiffs served a subpoena on LivCor pursuant to Federal Rule of Civil Procedure 45, seeking the production of seven categories of documents,3 and seeking testimony from a corporate witness pursuant to Federal Rule of Civil Procedure 30(b)(6) on ten topics.4 See ECF No. 72-1 (“Subpoena”). LivCor responded by filing the Partial Motion to Quash, accompanied by an affidavit from Patrick Pope, the Director of Litigation at LivCor (“Pope Affidavit”). ECF No. 76 ¶ 3. LivCor, per its description, “is a multifamily rental property asset management company that contracts with property management companies to oversee the operation and performance of assets.” Id. ¶ 4. But LivCor asserts that it “is not the custodian of ‘accounts’ related to individual tenants at specific properties for collections or any other

3 “Requested Documents a. All documents/information sufficient to identify ownership/relationship between LivCor and Briargate; b. All communications between you and Sentry Credit Inc. concerning Plaintiffs’ account; c. All communications with Briargate on Main and/or Pay Ready about the Plaintiffs’ account; d. All records relating in any way to the Plaintiffs’ account; e. Any documents referring to the reason for collection on Plaintiffs’ account; f. All records relating to any accounts from Briargate on Main and/or LivCor that were referred for collection efforts in 2023 and 2024 in which no debt was owed; and g. All internal communications in which Briargate and/or LivCor discussed accounts that had been referred to collections erroneously.” ECF No. 72-1 at 12-13. 4 “Pursuant to Federal Rule of Civil Procedure 45, LivCor must designate and prepare one or more officers, directors, managing agents, or other persons to testify at deposition as to each of the matters described below: 1. The ownership/relationship between LivCor and Briargate; 2. The relationship between Pay Ready and LiveCor [sic]; 3. Communications with Briargate on Main and/or Pay Ready about Plaintiffs’ account; 4. All records relating in any way to the Plaintiffs’ account; 5. Communications between Sentry Credit Inc. And LiveCor [sic] concerning Plaintiffs’ account; 6. All records relating to any accounts from Briargate on Main and/or LivCor that were referred for collection efforts in 2023 and 2024 in which no debt was owed; 7. Communications, if any, with Plaintiff [sic]; 8. Reasons for collecting on Plaintiffs’ account; 9. All internal communications in which Briargate discussed accounts that had been referred to collections erroneously; and 10. Documents produced pursuant to this subpoena.” Id. at 20. purposes.” Id. ¶ 6. Mr. Pope further stated that the property management company overseeing Briargate during the period relevant to the allegations in Plaintiffs’ complaint was an entity called Security Properties Residential, or “SPR.” Id. ¶ 7. SPR’s tenure as the property management company continued through August 7, 2024, id., after the collection accounts were located on Plaintiffs’ credit report in May 2024. Mr. Pope states that he directed LivCor employees who worked on the company’s “Strategic Platforms” business team to search for some—but not all—documents and communications that would be responsive to the Subpoena. Id. ¶ 8. The employees were directed to use the following search parameters: “Colombia, “David Colombia,” and “Alisa Colombia,” Id. ¶ 8.a., and the search was not limited as to time in order “to ensure that all potentially

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David Colombia and Alisa Colombia v. Experian Information Solutions, Inc. and Sentry Credit, Inc., (D. Colo. 2026).

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